Overview

Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

433 Reviews

98% Would Recommend
Latest Review 3 days ago

Reviews


Verified Customer
Ashland, OR
Audi A3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2019
MARK
My only contact with Siskiyou Imports is through Mark at the front desk. He is always very helpful and explains to me what is going on with my car

RF
Richard F.
Ashland, OR
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2019 Category: Service
Richard said the staff performed the service as expected.
This review was collected via phone interview by Customer Research Inc.

BM
Bob M.
Ashland, OR
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/21/2019
Subaru fix
Mark was more than efficient. Very happy with service. Thank you again!
Joyce Miller

Verified Customer
Talent, OR
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/18/2019
Customer service at it's best!
We recieved amazing customer service from beginning to end. Another local auto shop was quoting us for repairs that were unnecessary and also for twice the cost! Siskiyous service and prices were more than appreciated by this mom!! I have already recommended you guys to friends and family! Thank you so much!!

PR
Pauli R.
Colorado Springs, CO
Mercedes-Benz S600
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/13/2019 Category: Service
Pauli said he was okay with the service and he appreciates it.
This review was collected via phone interview by Customer Research Inc.

GL
Grey L.
Ashland, OR
Honda Element
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2019 Category: Service
Grey said he appreciated the service and the timeliness the staff provided. The staff are nice people.
This review was collected via phone interview by Customer Research Inc.

SC
Sylver C.
Ashland, OR
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/10/2019
Its important the first person a customer engages is a real knowledgeable person......Mark knows how 2 do real cust service...he isnt some clueless desk clerk...he explains..hes clear on quotes..he is a straight talker...no nonsense fluff talk...
1) clean environment..even get my van back clean each time.
2)knowledgeable of repairs..clear on quotes..always following thru to notify if something changes.
3)i wont go to any other auto repair shop..ever..unless i move to another state.

SC
Sylver C.
Ashland, OR
Volkswagen Vanagon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/09/2019
Its important the first person a customer engages is a real knowledgeable person......Mark knows how 2 do real cust service...he isnt some clueless desk clerk...he explains..hes clear on quotes..he is a straight talker...no nonsense fluff talk...
Every quote has been right on.
Customer service is on point.
They've fixed every problem simply w/o issues.
Always explain parts..time frames and cost estimates.
I wont go anywhere else for auto repair.

TB
Tim B.
Ashland, OR
Volvo XC90
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/08/2019
A jewell in Ashland!
We are very fortunate to have a business like Siskiyou Import Services in Ashland. The tradition created by the founders, Butch and Danielle of competence, timeliness with great service continues today with the new owners Jon and Tiffanie. With Mark at the front desk I cannot imagine anything better! Thank you

Verified Customer
Ashland, OR
Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/21/2019
Great prompt, effective and informative service.
Great prompt, effective and informative service for our 2008 Hundai Santa Fee with over 200,000 miles.

DA
Doug A.
Ashland, OR
Subaru Legacy Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/16/2019
Work on our BMW 325xi & Subaru Outback
Mark is terrific! He listens well, has a good sense of humor and professional. Oh, and the work on our cars is also really good. Thank you Siskiyou Imports!

HK
Hannah K.
Ashland, OR
Subaru Impreza Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2019
Kind, more than fair, honest!
I would highly recommend Mark and his team! Quick, honest, and great communicators!

BC
Brandy C.
Ashland, OR
Subaru XV Crosstrek
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/09/2019
YOU'RE IN GOODHANDSW WITH SISKIYOU IMPORTS!!!!!
It's quiet, it's friendly, it's efficient and I was in and out in short order. I wouldn't go anywhere else and have been going there with multiple
vehicles for multiple years!

DD
Don D.
Talent, OR
Subaru Legacy Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/08/2019
Friendly folks!
Friendly folks. Service scheduled & completed quickly.

MB
Marty B.
Oregon
Subaru Legacy Wagon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/06/2019 Category: Service
Marty said he came in out of the blue and the staff helped him right away. They provided in and out service..
This review was collected via phone interview by Customer Research Inc.

DC
Deb C.
Talent, OR
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/05/2019
Great service
I felt listened to and well cared for when I went in. Thank you!!

Verified Customer
Ashland, OR
Volkswagen New Beetle
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/04/2019
These guys have earned my trust.
Always satisfied.
No long waits, kind & friendly people, quality work, fair prices.
What's not to like?
Mark is a gem.

DG
Dominic G.
Ashland, OR
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/25/2019
Basic service plus troubleshooting
Odd problem was diagnosed and solved - rat chewing through windshield washer lines. Transmission problem was clarified.

EP
Eric P.
Ashland, OR
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/24/2019
Excellent, for over three years!
Great service, prompt, personable and spends the time to answer questions and explain things. AND, they don't create "unnecessary" work.

MR
Matt R.
Oregon
Volkswagen Golf
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/22/2019 Category: Service
Matt said the business was easy to work with.
This review was collected via phone interview by Customer Research Inc.