Overview

Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5rating 4.81

358 Reviews

98% Would Recommend
Latest Review 15 days ago

Reviews


LC
Laurie C.
Talent, OR
Mazda Mazda6
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2018
Road Trip Ready
In preparation for our multi-state road trip, we brought our vehicle to Siskiyou Import Services for a "once over" and oil change. They are so thorough and, as always, provided great service. They're our go to car repair shop!

LL
Larry L.
Talent, OR
Toyota Prius
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2018 Category: Service
Larry said that Mark was easy to communicate with and he was cordial. He was also informative and honest.
This review was collected via phone interview by Customer Research Inc.

SA
Steven A.
Ashland, OR
Toyota Sienna
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2018
Excellent Toyota Repair Service
Been going to Siskiyou for over a year now. Just realized that it is under new ownership, but received same friendly and efficient service as always. Reasonable price too! Had headlight replaced and tried the headlight cleaning procedure!! Headlights look brand new!!

AA
Andrew A.
Shady Cove, OR
Mercedes-Benz S550
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/30/2018 Category: Service
Andrew said the business was looking for a ghost problem with his vehicle. It was what he expected and he was happy with the work.
This review was collected via phone interview by Customer Research Inc.

PB
Phil B.
Ashland, OR
Mazda Tribute
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2018 Category: Service
Phil said he didn't know what to do about his vehicle at 8 am, this facility helped him figure it out., his vehicle was fixed by 2 pm and they did an excellent job. The staff has a high level of professionalism and they are very knowledgeable about the interior of vehicles. They lived up to everything good said about them.
This review was collected via phone interview by Customer Research Inc.

GS
Gary S.
Ashland, OR
Toyota Echo
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2018 Category: Service
Gary said the staff was knowledgeable and efficient.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Ashland, OR
MINI Cooper Coupe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018
Employees very nice
My car was almost ready when the mechanic noticed the belt didn’t look good, Mark called me to tell me that they had put it on one year ago and they would put on a new one at no charge. They checked it again and discovered it really was good. Mark called me to say car was and he pick me up to get my car. Transaction was very pleasant.

SS
Steve S.
Ashland, OR
Ford Thunderbird
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2018 Category: Service
Steve said he appreciated the good service at this facility. The part for his vehicle came in on time and everything went perfectly.
This review was collected via phone interview by Customer Research Inc.

GV
Gerry V.
Susanville, CA
Jaguar X-TYPE
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2018 Category: Service
Gerry said it was good service. He appreciates Mark's help. He was able to get the parts in a hurry, and get the job done quickly.
This review was collected via phone interview by Customer Research Inc.

TJ
Trevor J.
San Diego, CA
Subaru Outback
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2018 Category: Service
Trevor said the staff were excellent. They were very timely, understanding, quick, and top of everything.
This review was collected via phone interview by Customer Research Inc.

GC
George C.
Ashland, OR
Toyota Echo
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2018
All good
Jon and Tiffanie
Everything was good about our first visit to Siskiyou Imports. Service was timely and met the needs. Interaction with Mark was excellent. Friendly, helpful, and no hard sell. Very important for repeat business.
Peace.
George C.

VR
Vincent R.
Ashland, OR
Honda Element
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2018 Category: Service
Spoke with Benny. He said this business was super good. This is the second time he had been there. They usually fit him in the next day. Everyone was super friendly and helpful.
This review was collected via phone interview by Customer Research Inc.

GT
Galen T.
Bend, OR
Toyota Prius
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
Galen said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

PM
Paula M.
Oregon
Honda Passport
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2018 Category: Service
Spoke with Stacy. She said the employees were honest and did a good job.
This review was collected via phone interview by Customer Research Inc.

CB
Chuck B.
Ashland, OR
Volkswagen Vanagon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Chuck said the business is very detail oriented. They had a difficult job with his vehicle but got it done right. They also caught extra things that needed to be done.
This review was collected via phone interview by Customer Research Inc.

DW
Dottie W.
Ashland, OR
Toyota RAV4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018
As always, timely, efficient and great customer service
As always timely, efficient and great customer service. Have been going to Siskyou Imports for several years and couldn't be happier. We have a Toyota Rav.

JS
Jordan S.
Boise, ID
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2018 Category: Service
Jordan said the staff got done what he needed, and the service was fast.
This review was collected via phone interview by Customer Research Inc.

CB
Candy B.
Ashland, OR
Isuzu Trooper
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/26/2018 Category: Service
Candy said the staff were helpful, honest, and did a good job.
This review was collected via phone interview by Customer Research Inc.

ZE
Zack E.
Medford, OR
Volkswagen Vanagon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2018 Category: Service
Zack said the staff members were fantastic, friendly, did an excellent job, did solid work, and were very customer service oriented.
This review was collected via phone interview by Customer Research Inc.

JM
John M.
Oregon
Mercedes-Benz GL-Class
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
John said they did the work that was promised, for the prices they quoted, and it was on time. They did a good job.
This review was collected via phone interview by Customer Research Inc.