Overview

Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84
4.8

( 492 Reviews )

99% Would Recommend
Latest Review 16 days ago

Reviews


DR
Dale R.
Ashland, OR
Subaru Legacy Wagon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/22/2019
Great people. Great service.
I go to Siskiyou Import Services because the work is always done right. Mark keeps me informed about how the work is progressing throughout the day, and checks to be sure I’m satisfied.

SF
Shelia F.
Oregon
Mercedes-Benz E320
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2019 Category: Service
Shelia said the employees took care of all problems, they got her vehicle back to her in time and stayed within budget. They didn't charge her more then what she wanted to pay. They did a great job and she really appreciates it.
This review was collected via phone interview by Customer Research Inc.

LS
Lucrutlia S.
Ashland, OR
Lexus RX 300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2019 Category: Service
Lucretia said the staff was honest and did a good job. She went on to say the technician was gentle, kind and never pushy and that she trusted him.
This review was collected via phone interview by Customer Research Inc.

KS
Kol S.
Wilsonville, OR
Subaru Impreza Sedan (Natl)
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/07/2019 Category: Service
Kol said that they were friendly. They explained everything when he asked without a sour tone.
This review was collected via phone interview by Customer Research Inc.

GW
George W.
Ashland, OR
Volvo XC70
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2019
Fas and Accurate
Had a speedy checkup on our Volvo to confirm that there were no problems. Mark was great and they even replaced a few bolts that we didn't even know were missing. We will be back with our next automotive needs.

Verified Customer
Ashland, OR
Volkswagen Passat
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2019
Fixed
They fixed the most ridiculous problem with my car, one of which I thought would cause me to no longer have a car. They were kind and I did not feel like I was being taken advantage of. Great place

MS
Mark S.
Ashland, OR
Volvo XC70
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/23/2019 Category: Service
Mark said the business communicated with him on what they were going to do. He said it seemed like a good experience and he appreciated the timeliness. They got his vehicle in and did everything they said they were going to do. He said he was very happy with their communication and the questions he had and how they answered them.
This review was collected via phone interview by Customer Research Inc.

KW
Ken W.
Ashland, OR
Lexus RX 400h
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2019
Competent and Friendly Staff
Mark is the best service writer ever, totally focused on the needs of the customer!

TM
Tom M.
Ashland, OR
Volkswagen Golf
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/14/2019
So far, S.Import has been batting 1000; two times it has provided high quality work when I've really needed it.
People select auto service providers based on job, cost, and convenience ---- and at this point, after two relatively involved repairs, S-I has met my needs rather well, on all of these criteria. The garage is fairly close to where I live, and the personnel is really nice to interact with.

Bingo!

CW
Chris W.
Ashland, OR
Toyota Tacoma
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/22/2019
Great Place
Loved the service i got here. Mark was very clear about the service and charges. Talked with the mechanic John and he gave me a rundown on the truck. The only reason they did not get a 5 is that they did not explain the mechanics notes on the truck about brakes. you need to let us know what is happening with our vehicles.

HP
Heather P.
Ashland, OR
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2019
Awesome service and diagnosis
They always deliver great service, and get my car fixed and on the road again in a timely manner. Twice they've been able to fix a problem Toyota could not. Customer service is superior. Would highly recommend.

PS
Paul S.
Ashland, OR
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2019 Category: Service
Paul said he has no complaints with the service.
This review was collected via phone interview by Customer Research Inc.

MY
Marisa Y.
Ashland, OR
Honda Element
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2019 Category: Service
Marisa said the business had good service. They did take a few tries before they were able to fix her vehicle.
This review was collected via phone interview by Customer Research Inc.

HC
Hannah C.
Ashland, OR
Toyota Tundra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2019
Honest service
Nice folks. Good price. Honest workers.

BR
Ben R.
Talent, OR
Volkswagen Vanagon
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/06/2019 Category: Service
Ben said they were pretty much perfect to work with. He has to go back to follow up on something.
This review was collected via phone interview by Customer Research Inc.

RC
Randy C.
Santa Barbara, CA
Mercedes-Benz ML350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2019
Excellent center for MBZ maintenance and repair
Excellent professional service provided promptly at a reasonable price. Owner Mark is a knowledgeable consultant for information on necessary work being performed as well as for advice for future service.

DG
Donna G.
Ashland, OR
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/30/2019
Two visits: back end noise; low oil level
Mark is very attentive, knowledgeable and thoughtful. He investigates problems fully and does excellent work.

AC
Alan C.
Ashland, OR
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/29/2019
Friendly service. New up front what the costs would be.
First time visit, and will be coming back for work when needed. Great service!

CB
Carol B.
Ashland, OR
Toyota Tundra 4WD Truck
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/28/2019 Category: Service
Carol said the facility was conveniently located. The staff was efficient and did a good job for her. She enjoyed working with them.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Talent, OR
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2019
Personable, reliable
Thank you for servicing my car. I feel I can trust Siskiyou imports to provide quality maintenance for my car.