Overview

Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5rating 4.81

382 Reviews

98% Would Recommend
Latest Review 4 days ago

Reviews


Verified Customer
Ashland, OR
Toyota Prius
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2018
Good service and done on time
Good service. Reviewed work and things to watch out for.

ES
Emily S.
Klamath Falls, OR
Nissan Frontier
Verified
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10/04/2018
Everything was fine.
They are conscientious, do the work right for a reasonable price, quickly. They noticed a burned out light. They don't sell things you don't need.

MR
Megan R.
Coos Bay, OR
Honda Civic Cpe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/03/2018 Category: Service
Spoke with Wyatt. He said the business was quick to work her in to their schedule. They were honest and the fee was low.
This review was collected via phone interview by Customer Research Inc.

JL
Jenette L.
Ashland, OR
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/30/2018
I felt a trust in what they said my vehicle needed. Work was done promptly
They did what they said was needed. I felt my vehicle was in good hands.

CM
Charlotte M.
Ashland, OR
Subaru Outback
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2018 Category: Service
Charlotte said that the place took care of everything, John at the front explained the work very well, and she was very happy with the visit.
This review was collected via phone interview by Customer Research Inc.

CA
Carrol A.
Portland, OR
Toyota RAV4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2018 Category: Service
Carrol said she was out of town and needed a vehicle part that was hard to find. This business was able to get it and fix it. She appreciates the work they did, and she thanks Matt and Dan.
This review was collected via phone interview by Customer Research Inc.

SS
Susan S.
Ashland, OR
Mazda CX-7
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2018 Category: Service
Susan said the employees were fast.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Ashland, OR
Toyota Sienna
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/25/2018
service quality
service is always good, we are always satisfied

HD
Heather D.
Talent, OR
Toyota Avalon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/25/2018
Customer Service that helps me plan for the future
I am so appreciative of how Jon listened to my plans for a road trip and helped me decide on what repairs were necessary and which could wait. Having the support of trustworthy professionals is key to me as a single woman, because despite extensive research on my own, there's just no way to replace professional experience! Jon, Tiffanie and the team at Siskiyou Imports offer car care support that makes sense and helps me feel secure in my car's ability to take me where I wznt to go.

AP
Alexis P.
Etna, CA
Toyota Tacoma
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
Alexis said everyone was very helpful. She was traveling and ran into a emergency situation, they got her right in and from the services to the conversations they went above and beyond.
This review was collected via phone interview by Customer Research Inc.

JD
Jaiver D.
Talent, OR
Volvo S40
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
Javier said they were very welcoming and professional. He stated they made him feel very comfortable talking about his vehicle.
This review was collected via phone interview by Customer Research Inc.

DH
David H.
Oregon
Acura MDX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
David said the customer service was good.
This review was collected via phone interview by Customer Research Inc.

MS
Mike S.
Fort Jones, CA
Toyota Tacoma
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018
Fair, Reliable and Honest
It is conspicuously amazing how much better my Toyota experience has been since I quit taking it to the local dealership in Medford.

AM
Allan M.
Ashland, OR
Honda Civic Si
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018
Personal service, competency.
Office person went beyond the call of duty, checking the information received from the service person, following up and correcting a detail. He also cheerfully performed a minor cleaning (windshield, inside) that fell outside the scope of his usual courtesy cleaning, and took steps to get parts promptly so I wouldn't have to return for work on my car on another day--all done in one visit!

DA
Dee A.
Ashland, OR
Volkswagen New Beetle
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2018
Mark is a good ole boy!
An even tempered seasoned guy like Mark makes my car repair and/or maintenance go smoothly. I really appreciate the quality of work, speedy turnaround and most of all, working with me to accommodate my schedule. It all adds up to my favorite auto service place in Jackson County.

BL
Bill L.
Ashland, OR
Mercedes-Benz CLK-Class
Verified
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08/29/2018
Service on 2007 Mercedes Convertible
Always receive friendly and competent service at a reasonable cost. Mark is very good-natured and helpful in determining what services I need. He is also very honest--I trust him. For example, I inquired about whether I needed a general maintenance service since it had been many months (about7 or 8), and based on mileage, he recommended that I did not need it.

EP
Elaine P.
Medford, OR
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2018 Category: Service
Elaine said she was very pleased with the service. She did feel that the business needs a fresh coat of paint as its not well visible from the road anymore.
This review was collected via phone interview by Customer Research Inc.

SM
Sean M.
Ashland, OR
Subaru Forester
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2018 Category: Service
Sean said they were polite and they took him in with no problems and the job was finished in a timely fashion. It took them less than 24 hours to get him in and they found some issues he didn't even know about and fixed them.
This review was collected via phone interview by Customer Research Inc.

PT
Piper T.
Ashland, OR
Subaru Impreza Wagon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/25/2018 Category: Service
Piper said this business was really quick and they didn't try to take advantage of her.
This review was collected via phone interview by Customer Research Inc.

TV
Tom V.
Ashland, OR
Volkswagen Jetta Sedan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/25/2018 Category: Service
Tom said he was recommended to the business by the previous owner of the vehicle. They did a good job.
This review was collected via phone interview by Customer Research Inc.