Southern States Hyundai


Overall Rating 3.92/5Overall Rating 3.92/5Overall Rating 3.92/5rating 3.92rating 3.92

1689 Reviews

ReScore Reviews™ (16)

ReScore
Overall Rating 3.6250013/5Overall Rating 3.6250013/5Overall Rating 3.6250013/5rating 3.6250013rating 3.6250013
Original
Overall Rating 2.53333/5Overall Rating 2.53333/5rating 2.53333rating 2.53333rating 2.53333
75% Would Recommend
100% Business Response
Latest Review about 2 hours ago
Joseph F. on 02/24/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"car service"
The service personal are very good and friendly. as for your sales they are sneaky and they lie would never buy another Hyundai from this dealer.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 02/19/2018
Service Type: Maintenance
Review Created: 02/24/2018 01:17 PM
Keith B. on 02/23/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service that was above and beyond!"
I had my rear tail light assembly go out. It had been serviced last year. My representative determined that the tail light repair was faulty and he replaced it with a whole new assembly! Another reason I like to do business with Hyundai!
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 02/15/2018
Service Type: Repair
Review Created: 02/23/2018 08:30 PM
JAMIE B H. at Southern States Hyundai responded on 02/24/2018

Thank you for your business and the kind words.

--Jamie

Verified Customer on 02/23/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Job"
I was very happy with my experience
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 02/21/2018
Service Type: Maintenance
Review Created: 02/23/2018 11:02 AM
JAMIE B H. at Southern States Hyundai responded on 02/23/2018

Thank you for allowing use to service your vehicle!!

--Jamie

JAMIE B H. at Southern States Hyundai responded on 02/23/2018

To service....

Mary B. on 02/22/2018
Recommended badge inactive Recommended
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Dakota was excellent "
Dakota was very courteous and knowledgeable. She is a great asset to your team. The loss of Dennis Washington will probably force me to buy my new car somewhere else
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 02/20/2018
Service Type: Maintenance
Review Created: 02/22/2018 08:05 PM
JAMIE B H. at Southern States Hyundai responded on 02/23/2018

We welcome all makes and models, but Terry and his team up front are great guys! (as is Dennis). Dakota is the newest member of our team and is shining for sure! Thank you for the review and your business!!

--Jamie

Verified Customer on 02/22/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Good Customer Service!"
When I arrived at the Service Dept.. I spoke with Service Advisor Nina Holmes. She was very professional, helpful and attentive to detail about the issue I was experiencing with my vehicle. She took the time to go above & beyond to inform me of a current recall that I was not aware of, and also contacted the Parts Dept to make sure the part was in stock prior to repair. I was able to have the recall issue completed and installation was done in a timely matter. Although, the technician was not able to diagnose my initial issue..Overall I am satisfied with the Service I received!
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 02/19/2018
Service Type: Repair
Review Created: 02/22/2018 02:52 PM
JAMIE B H. at Southern States Hyundai responded on 02/23/2018

Thank You!!

--Jamie

Verified Customer on 02/22/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Mike the Service Writer"
Great to work with!
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 02/20/2018
Service Type: Maintenance
Review Created: 02/22/2018 01:07 PM
JAMIE B H. at Southern States Hyundai responded on 02/22/2018

Mike is a great addition to our team for sure!!!! thank you!!

--Jamie

Jestina M. on 02/21/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service "
Decoda did an excellent job taking care of me. She saw I was frustrated about my car. She made sure she spoke to the correct person to get the answers I needed. I'm looking forward to seeing her and the rest of the staff again.
Vehicle: 2015 Hyundai Sonata Hyb
Category: Service
Service Date: 02/19/2018
Service Type: Repair
Review Created: 02/21/2018 03:32 PM
JAMIE B H. at Southern States Hyundai responded on 02/22/2018

We look forward to seeing you!

Thanks,
Jamie

Brent D. on 02/21/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The friendly staff"
AWESOME STAFF
Vehicle: 2006 Hyundai Azera
Category: Service
Service Date: 02/14/2018
Service Type: Maintenance
Review Created: 02/21/2018 05:07 AM
JAMIE B H. at Southern States Hyundai responded on 02/22/2018

AWESOME CUSTOMER!!!!!


--Jamie

Paul E. on 02/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly & timely"
Everybody was friendly and work was done in a timely manner.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 02/16/2018
Service Type: Maintenance
Review Created: 02/20/2018 02:04 PM
JAMIE B H. at Southern States Hyundai responded on 02/20/2018

Thank YOU!!

--Jamie

Verified Customer on 02/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Elantra service "
The staff is friendly and I’ve always been pleased with the service.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 02/14/2018
Service Type: Repair
Review Created: 02/20/2018 05:08 AM
JAMIE B H. at Southern States Hyundai responded on 02/20/2018

Thank You so much!!

--Jamie

Verified Customer on 02/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good service, decent prices"
My car was taken back quickly and fixed in about an hour. I need general maintenance and an oil change. After my service, my acceleration was way better!
Vehicle: 2012 Hyundai Accent
Category: Service
Service Date: 02/15/2018
Service Type: Maintenance
Review Created: 02/19/2018 10:30 PM
JAMIE B H. at Southern States Hyundai responded on 02/20/2018

Great! Thanks for your business and the review!!

--Jamie

Verified Customer on 02/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great!"
Great service!
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 02/14/2018
Service Type: Repair
Review Created: 02/19/2018 04:29 PM
JAMIE B H. at Southern States Hyundai responded on 02/20/2018

Great customer!! Thanks!

--Jamie

Theodore S. on 02/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Rewarding results"
Friendly and efficient service
Vehicle: 2014 Hyundai Elantra Gt
Category: Service
Service Date: 02/09/2018
Service Type: Repair
Review Created: 02/19/2018 03:59 PM
JAMIE B H. at Southern States Hyundai responded on 02/20/2018

Thanks for shopping with us!!!!

--Jamie

Verified Customer on 02/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great staff and waiting area!!"
Service was great, and waiting was painless because the waiting area was super comfy with a huge TV and beverages!
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 02/15/2018
Service Type: Repair
Review Created: 02/19/2018 01:17 PM
JAMIE B H. at Southern States Hyundai responded on 02/19/2018

That T.V....... Thanks for the review and the kind words!

--Jamie

Verified Customer on 02/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great people"
Always friendly and helpful.
Vehicle: 2016 Hyundai Sonata Hyb
Category: Service
Service Date: 02/12/2018
Service Type: Maintenance
Review Created: 02/19/2018 05:09 AM
JAMIE B H. at Southern States Hyundai responded on 02/19/2018

THANK YOU!!!!!


--Jamie

Verified Customer on 02/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good People/ Hardworking "
The service department gave their best efforts to solve a couple minor recalls as well as my tire which turned out to have 2 small leaks in it. It was a pleasant visit,
Thank you!
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 02/14/2018
Service Type: Repair
Review Created: 02/16/2018 07:38 PM
JAMIE B H. at Southern States Hyundai responded on 02/19/2018

Thank You!

--Jamie

Robbin C. on 02/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great customer service and punctual "
The entire staff, especially Decoda were helpful and friendly
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 02/14/2018
Service Type: Repair
Review Created: 02/16/2018 10:49 AM
JAMIE B H. at Southern States Hyundai responded on 02/16/2018

Thank you!!!!

--Jamie

Victor W. on 02/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"5 stars"
Customer friendly and precise questions to my answers.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 02/13/2018
Service Type: Repair
Review Created: 02/16/2018 09:24 AM
JAMIE B H. at Southern States Hyundai responded on 02/16/2018

Thank you!!!

--Jamie

Basil M. on 02/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"great help"
thank you
Vehicle: 2005 Hyundai Sonata
Category: Service
Service Date: 02/12/2018
Service Type: Maintenance
Review Created: 02/16/2018 08:52 AM
JAMIE B H. at Southern States Hyundai responded on 02/16/2018

Great customer! Thank You!!

--Jamie

Verified Customer on 02/16/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Clean, well lit, bright spacious."
I was pleased. The only issue I ha was that they had me go back out to the parking lot to drive the car in. Typically they would go out to the car themselves, get the info they need OR bring the car in. These little touches can make the difference between above average and excellent.
Vehicle: 2013 Hyundai Azera
Category: Service
Service Date: 02/08/2018
Service Type: Maintenance
Review Created: 02/16/2018 05:31 AM
JAMIE B H. at Southern States Hyundai responded on 02/16/2018

Thank You! Your response is noted and we will use this to improve>

---Jamie

Displaying Review 1 - 20 of 1689 in total