Overview

Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5rating 4.67

2344 Reviews

ReScore Reviews™ (33)

ReScore
Overall Rating 3.3333345/5Overall Rating 3.3333345/5Overall Rating 3.3333345/5rating 3.3333345rating 3.3333345
Original
Overall Rating 2.28125/5Overall Rating 2.28125/5rating 2.28125rating 2.28125rating 2.28125
94% Would Recommend
100% Business Response
Latest Review about 8 hours ago

Reviews


Anonymous avatar
Verified Customer
Darby, PA
2012 Hyundai Santa Fe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018 Category: Service
Great service
Fast, reliable service from getting an appointment to the repair.

DJ
Dwight J.
Lansdowne, PA
2017 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018 Category: Service
Good service
Service very well done and not long.

MG
Michael G.
Lansdowne, PA
2013 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018 Category: Service
none
Service was excellent !

JS
Johanna S.
Philadelphia, PA
2017 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018 Category: Service
Its not along wait time.
Its a good place to come to for service.
STACEY F. from Springfield Hyundai responded on 05/25/2018

Hi Johanna,
Thanks for taking the time to post your review. We appreciate your busines and value your time.
Hope you have a wonderful holiday weekend.
Stacey Miller


JT
Janet T.
Drexel Hill, PA
2015 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018 Category: Service
Commitment
The willingness of the employees to help you out even if it’s not their department. Shows the true spirit of working together in an organization such as Springfield Hyundai.
STACEY F. from Springfield Hyundai responded on 05/25/2018

Hi Janet,
Thanks for taking the time to post your review. We appreciate the kind words and value your time . Hope you have a wonderful day.
Stacey Miller


DQ
Dennis Q.
Clifton Heights, PA
2015 Hyundai Genesis
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/24/2018 Category: Service
Great Service
Great Service
STACEY F. from Springfield Hyundai responded on 05/25/2018

Hi Dennis,
Thanks fo taking the time to post your review. We apreciate the good review. Hope you have a wonderful weekend. 
Stacey Miller


MM
Mike M.
Brookhaven, PA
2013 Hyundai Santa Fe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018 Category: Service
Great service managers really take care of you
Service is great
STACEY F. from Springfield Hyundai responded on 05/25/2018

Good Mornign Mike,
Thanks for taking the time to psot your review. We appreciate your feedback and value you as our customer. We like to read the kinds words, too. Hope you have a wonderful holiday weekend.
Stacey Miller


DW
Deborah W.
Sharon Hill, PA
2015 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018 Category: Service
Friendly and professional
Very professional and I did not have to wait too long for my appointment.
STACEY F. from Springfield Hyundai responded on 05/24/2018

Hi Deborah,
Thanks for taking the time to post your reveiw. We appreciate your business and value your time. We like that you left happy. Hope you have a wonderful holilday weekend.
Stacey Miller


Anonymous avatar
Verified Customer
Prospect Park, PA
2015 Hyundai Sonata Hyb
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
05/23/2018 Category: Service
Needs Improvement
Better communication and not a rushed effort
STACEY F. from Springfield Hyundai responded on 05/24/2018

Hi Anonymous,
I am sorry that you did not have a great experience. I will have a manager call you to discuss any issues you may have.
Stacey Miller


Anonymous avatar
Verified Customer
Philadelphia, PA
2012 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
service
The service was great.
STACEY F. from Springfield Hyundai responded on 05/24/2018

Hi Anonymous,
Thanks for taking the time to post your review. We appreciate your business and appreciate the 5 stars. If you need anything else please feel free to contact us. Hope you have a wonderful day.
Stacey Miller


BY
Barry Y.
Drexel Hill, PA
2017 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
Quick unscheduled oil change
Stopped by in a pinch and took care of my oil change and they replaced a coolant sensor before the recall/defect notice was even mailed to me
STACEY F. from Springfield Hyundai responded on 05/24/2018

Hi Barry,
Thanks for taking the time to post your review. We appreciate the great review and the kind words. Hope you have a wonderful holiday weekend. 
Stacey Miller


KH
Kelly H.
Upper Darby, PA
2017 Hyundai Elantra
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Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
05/23/2018 Category: Service
Service
Rather not
STACEY F. from Springfield Hyundai responded on 05/24/2018

Hi Kelly,
I am sorry that you did not have a good experience. I will have a manager call you and discuss the issues that you had. 
Stacey Miller


BW
Brian W.
Exton, PA
2014 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
Great job
Love it there
STACEY F. from Springfield Hyundai responded on 05/24/2018

Hi Brian,
Thanks for taking the time to post your review. We appreciate your loyalty and value your business. Hope you have a great holiday weekend. 
Stacey Miller


TC
Tiffany C.
Philadelphia, PA
2016 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
Oil Change
In & Out in Under 30mins
STACEY F. from Springfield Hyundai responded on 05/24/2018

Hi Tiffany,
Thanks for taking the time to write your review. We appreciate the 5 stars and value your feedback. Hope you have a wonderful day.
Stacey Miller


Anonymous avatar
Verified Customer
West Chester, PA
2012 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
Emmett is great
He stays on top of everything and is very accommodating.
STACEY F. from Springfield Hyundai responded on 05/24/2018

Hi Anonymous,
Thanks for taking the time to write your review. We are happy that you let happy. If you need anything else please dont hesitate to contact us. Have a wonderful day.
Stacey Miller


Anonymous avatar
Verified Customer
Philadelphia, PA
2008 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
Cordial service. No BS
Perform what needs to be done. Don't push/sell unnecessary extras.
In and out.
Cordial. Respectful.
STACEY F. from Springfield Hyundai responded on 05/24/2018

Hi Anonymous,
Thanks for taking the time to post your review. We appreciate the 5 stars. Hope you have a wonderful day. 
Stacey Miller


AO
Allyson O.
Drexel Hill, PA
2012 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
2012 Hyundai Elantra
My car wasn't fixed correctly but Jennee was wonderful and accommodated me 100%. Jennee was a pleasure to deal with!
STACEY F. from Springfield Hyundai responded on 05/24/2018

Hi Allyson,
Thanks for taking the time to fill out the survey. I do apologize that the car was nto fixed right the first time. Jennee is great with her customers. She is an asset to our company. Hope you have a wonderful day.
Stacey Miller


MW
Matthew W.
Glenolden, PA
2012 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
Dealership has friendly and knowledgeable people working for them.
Great personnel in all departments.
STACEY F. from Springfield Hyundai responded on 05/24/2018

Hi Matthew,
Thanks for taking the time to post your review. We appreciate the kind words. We are happy that you are happy. If there is anything else you may need please feel free to contact us. Hope you have a wonderful day.
Stacey Miller


Anonymous avatar
Verified Customer
Marcus Hook, PA
2018 Hyundai Sonata
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/21/2018 Category: Service
FAST SERVICE
I came in with a nail in my tire. The service was fast and the staff was very pleasant.
STACEY F. from Springfield Hyundai responded on 05/22/2018

Hi Anonymous,
Thanks for taking the time to post your review. We appreciate the feedback and the kind words. Hope you have a wonderful day.
Stacey Miller


SB
Sheryl B.
Lansdowne, PA
2015 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Always treated very well
Always a good experience at Springfield Hyundai. Got to love that AJ😁
STACEY F. from Springfield Hyundai responded on 05/18/2018

Hi Sheryl,
Thanks for taking the time to post your reveiw. We appreciate the 5 stars and yes you got to love that AJ, he is very good with his customers. We are happy that you are happy. Hope you have a wonderful day.
Stacey Miller