Overview

Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5rating 4.68

2649 Reviews

ReScore Reviews™ (39)

ReScore
Overall Rating 3.5641003/5Overall Rating 3.5641003/5Overall Rating 3.5641003/5rating 3.5641003rating 3.5641003
Original
Overall Rating 2.34211/5Overall Rating 2.34211/5rating 2.34211rating 2.34211rating 2.34211
94% Would Recommend
100% Business Response
Latest Review about 3 hours ago

Reviews


Verified Customer
Philadelphia, PA
2016 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Service agents are very helpful and polite.
Great customer service!

MS
Mary S.
Philadelphia, PA
2015 Hyundai Tucson
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
09/17/2018 Category: Service
Good service
No problem with drop off or pick up
UNSURE WHAT MY BUMPER TO BUMPER COVERS
Stacey F. from Springfield Hyundai responded on 09/18/2018

Hi Mary,
I am sorry that you did not have a great visit. I will have a manager call you to discuss any issues or questins you may have. Hope you have a great day.
Springfield Hyundai
Management Team


Verified Customer
Prospect Park, PA
2014 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
people are polite, dealership is clean, and most important the mechanics are knowledgeable and dont dirty up the interior
same as above





8





same as above
Stacey F. from Springfield Hyundai responded on 09/18/2018

Thanks for fill out the survey. We are happy that you left happy. If you may need anything else please feel free to contact us. Hope to see you in the near future.
Springfield Hyundai
Management Team


PC
Philomena C.
Woodlyn, PA
2011 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Efficient service
Very good
Stacey F. from Springfield Hyundai responded on 09/18/2018

Hi Philomena,
Thanks for filling out the survey. We are happy that you left happy. If you may need anything else please feel free to contact us. Hope to see you in the near future.
Springfield Hyundai
Management Team


MD
Mark D.
Media, PA
2012 Hyundai Sonata Hyb
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
09/17/2018 Category: Service
Steering wheel shimmies badly since I picked it up.
I just think maybe someone was in a hurry and might not have known; something might have not been put back together correctly. If the problem is taken care of I would definitely recommend this place the Springfield Hyundai but if not, OY. I have always taken it here and never had a problem like this. THIS IS THE FIRST TIME>
Stacey F. from Springfield Hyundai responded on 09/17/2018

Hi Mark,
I am so sorry that you are having issues. I will have a manager call you asap. Hope you have a wonderful day.
Springfield Hyundai
Management Team


Verified Customer
Springfield, PA
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/16/2018 Category: Service
Great quick service
Great quick polite service
Stacey F. from Springfield Hyundai responded on 09/17/2018

Thanks for fill out the survey. We are happy that you left happy. If you may need anything else please feel free to contact us. Hope to see you in the near future.
Springfield Hyundai
Management Team


RG
Ronald G.
Rutledge, PA
2007 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/16/2018 Category: Service
Mike is very helpful and friendly
Mike, service department has always been very helpful and willing to answer all my questions. He's the best!

Ron
Stacey F. from Springfield Hyundai responded on 09/17/2018

Hi Ronald,
Thanks for taking the time to post your review. We appreciate the great comments and being a loyal cusomer. Hope you had a great summer. If you may need anything else please feel free to contact us.
Springfield Hyundai
Management Team


KK
Kristen K.
Drexel Hill, PA
2017 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2018 Category: Service
Service
Friendly, Fast
Stacey F. from Springfield Hyundai responded on 09/15/2018

Hi Kristen
Thanks for taking the time to post your review. We appreicate your business and having you as a loyal customer. If you need anything else please contact us. Have a wonderful day.
Springfield Hyundai
Management Team


JN
John N.
Chestertown, MD
2016 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2018 Category: Service
Springfield Hyundai
Always get excellent service from the people at Springfield Hyundai
Stacey F. from Springfield Hyundai responded on 09/15/2018

Hi John
Thanks for taking the time to post your review. We appreicate your business and having you as a loyal customer. If you need anything else please contact us. Have a wonderful day.
Springfield Hyundai
Management Team


DD
Diane D.
Glenolden, PA
2016 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018 Category: Service
My Hyundai Experience
Prompt and thorough as usual!
Stacey F. from Springfield Hyundai responded on 09/15/2018

Hi Diane
Thanks for taking the time to post your review. We appreicate your business and having you as a loyal customer. If you need anything else please contact us. Have a wonderful day.
Springfield Hyundai
Management Team


TB
Thomas B.
Folcroft, PA
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018 Category: Service
Very Satisfied
I'm very Satisfied with my service. Everyone greeted me with a Friendly attitude.
Stacey F. from Springfield Hyundai responded on 09/15/2018

Hi Thomas,
Thanks for taking the time to post your review. We appreicate your business and having you as a loyal customer. If you need anything else please contact us. Have a wonderful day.
Springfield Hyundai
Management Team


CB
Concetta B.
Drexel Hill, PA
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018 Category: Service
2017 Santa Fe Inspection
Quick service with oil change and multi/point inspection and State inspection
Stacey F. from Springfield Hyundai responded on 09/14/2018

Hi Concetta,
Thanks for taking the time to post your review. We appreicate your business and having you as a loyal customer. If you need anything else please contact us. Have a wonderful day.
Springfield Hyundai
Management Team


FL
Frank L.
Havertown, PA
2015 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018 Category: Service
Customer focused and expediency
Came in for a regular oil change. Was informed by the service tech that I had a chipped windshield which they would fix without any of my money being spent. Customer service was exceptional and I really felt like they were doing their best to tend to my needs. In addition, they performed the work in short order - very impressive!
Stacey F. from Springfield Hyundai responded on 09/13/2018

Thanks for the 5 stars.


GK
Grace K.
Philadelphia, PA
2011 Hyundai Sonata
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
09/12/2018 Category: Service
never had a problem untill this time
service was always excellent
Stacey F. from Springfield Hyundai responded on 09/13/2018

Hi Grace,
I am sorry that you did not have a great visit. I will have a manager call you to discuss your issue. Hope you have a wonderful day.
Springfield Hyundai
Management Team


MB
Mae B.
Philadelphia, PA
2014 Hyundai Accent
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2018 Category: Service
customer service
excellent service and timely repairs.
Stacey F. from Springfield Hyundai responded on 09/12/2018

Hi Mae
Thanks for filling out the survey. We appreciate your kind words and value you as our customer. Thanks for being a loyal cusotmer. Hope you have a wonderful day  and hope to see you in the future.
Springfield Hyundai
Management Team


Verified Customer
Havertown, PA
2017 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2018 Category: Service
Excellent Customer Service
As always, Hyundai Springfield has shown great customer service. This dealership's concern for the customer makes me keep coming back. I always feel that I am being well taken care of and that the work on my car is well done. The customer always comes first here and I like that. I always recommend Springfield Hyundai to everyone that asks me about my car. Thank you for the great service.
Stacey F. from Springfield Hyundai responded on 09/12/2018

Thanks for filling out the survey. We appreciate your kind words and value you as our customer. Hope you have a wonderful day  and hope to see you in the future.
Springfield Hyundai
Management Team

RJ
Reginald J.
Ardmore, PA
2018 Hyundai Tucson
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/11/2018 Category: Service
Reggie
close to home and this is where I got car from.
Stacey F. from Springfield Hyundai responded on 09/12/2018

Hi Reginald,
Thanks for filling out the survey. We appreciate your kind words and value you as our customer. Hope you have a wonderful day  and hope to see you in the future.
Springfield Hyundai
Management Team


Verified Customer
Wallingford, PA
2016 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018 Category: Service
On time and job done right!
Great job!
Stacey F. from Springfield Hyundai responded on 09/12/2018

Thanks for filling out the survey. We appreciate your kind words and value you as our customer. Hope you have a wonderful day and we hope to see you in the future.
Springfield Hyundai
Management Team


AH
Adrian H.
Havertown, PA
2013 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018 Category: Service
The advisor was plesant and the service was fast and good .
I will recommend to a friend anytime from sale to service.
Stacey F. from Springfield Hyundai responded on 09/12/2018

Hi Adrian,
Thanks for filling out the survey. We appreciate your kind words and value you as our customer. Hope you have a wonderful day  and hope to see you in the future.
Springfield Hyundai
Management Team


AC
Adrien C.
Philadelphia, PA
2010 Hyundai Elantra
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/10/2018 Category: Service
Should have bottle water, soda,tea & coffee- juices.
Let's you know price in advance. But should also give the taxes on the price.
Stacey F. from Springfield Hyundai responded on 09/11/2018

Hi Adrien,
Thanks for taking the time to post your review. We appreciate the kind words and appreciate your loyalty. Look forward to seeing you in the near future.
Have a great day.
Springfield Hyundai
Management Team