Overview

Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5rating 4.68

2819 Reviews

ReScore Reviews™ (43)

ReScore
Overall Rating 3.697674/5Overall Rating 3.697674/5Overall Rating 3.697674/5rating 3.697674rating 3.697674
Original
Overall Rating 2.38095/5Overall Rating 2.38095/5rating 2.38095rating 2.38095rating 2.38095
94% Would Recommend
100% Business Response
Latest Review about 21 hours ago

Reviews


FD
Francis D.
Springfield, PA
2012 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018 Category: Service
Service advisors
Great
Stacey F. from Springfield Hyundai responded on 11/15/2018

Hi Francis,
Thanks for taking the time to post your review. We appreciate the great feedback and appreciate your loyalty. Hope to see you at your next visit. If you need anything in the meantime please don’t hesitate to contact us. Have a wonderful day.
Springfield Hyundai
Management Team


MF
Michael F.
Drexel Hill, PA
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018 Category: Service
Issue solved
Mike from service dept called me and we discussed issue that I had and he promptly resolved it!thanks for the positive and fast response!

Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
11/14/2018 Category: Service
Good service
Just got an oil change but the tech forgot to put sticker on windshield for next oil change plus all 4 tires were low that same night all at 29 psi I understand cool weather does this but they all must have needed air earlier in the day when it was in shop anyway leaves me guessing when you bring your car in they say they check stuff like that! Don’t think they do they just tell you they do!
Stacey F. from Springfield Hyundai responded on 11/15/2018

Hi Michael,
I am sorry that you did not have a great experience. A manager will call you today to discuss. Hope you have a great day.
Springfield Hyundai
Management Team


SC
Scott C.
Havertown, PA
2018 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
Great service
Always had great service here. On my second Hyundai
Stacey F. from Springfield Hyundai responded on 11/13/2018

Good Evening Scott,
Thanks for taking the time to post your review. We appreciate the kind words and value you as our customer. Thank you for the 5 stars. Hope to see you at your next visit. Have a wonderful day.
Springfield Hyundai
Management Team


RM
Rachael M.
Newark, DE
2017 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2018 Category: Service
Super fast and friendly!
Love coming here always friendly and super fast service. The only drawback is that after any appointment be prepared to receive 5+ phone calls/voicemails and emails asking how the service was it’s a little overkill and annoying
Stacey F. from Springfield Hyundai responded on 11/13/2018

Hi Rachael
Thanks for taking the time to post your review. We appreciate the kind words and value you as our customer. Thank you for the 5 stars. Hope to see you at your next visit. Have a wonderful day.
Springfield Hyundai
Management Team


Verified Customer
Upper Darby, PA
2017 Hyundai Elantra Gt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2018 Category: Service
Service
all went well
Stacey F. from Springfield Hyundai responded on 11/13/2018

Thanks for taking the time to post your review. We appreciate the kind words and value you as our customer. Thank you for the 5 stars. Hope to see you at your next visit. Have a wonderful day.
Springfield Hyundai
Management Team


MW
Marc W.
Swarthmore, PA
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2018 Category: Service
Stress-free
staff was professional and courteous. Appointment was made very easy online and I received a telephone call to confirm. Car serviced on time and return before expected period service done correctly.
Stacey F. from Springfield Hyundai responded on 11/12/2018

Hi Marc,
Thanks for taking the time to post your review. We appreciate the kind words and value you as our customer. Thank you for the 5 stars. Hope to see you at your next visit. Have a wonderful day.
Springfield Hyundai
Management Team


Verified Customer
Glen Mills, PA
2015 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2018 Category: Service
Quality work, quality people!
Even though it was only an oil change, the service people made it a point to greet me. I could have just paid and left. they didn't let that happen. They want you to know that they care.
Stacey F. from Springfield Hyundai responded on 11/12/2018

Thanks for taking the time to post your review. We appreciate the kind words and value you as our customer. Thank you for the 5 stars. Hope to see you at your next visit. Have a wonderful day.
Springfield Hyundai
Management Team


TC
Tempress C.
Upper Darby, PA
2018 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2018 Category: Service
fast service
Great service
Stacey F. from Springfield Hyundai responded on 11/12/2018

Hi Tempress
Thanks for taking the time to post your review. We appreciate the kind words and value you as our customer. Thank you for the 5 stars. Hope to see you at your next visit. Have a wonderful day.
Springfield Hyundai
Management Team


JS
Joanne S.
Drexel Hill, PA
2004 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2018 Category: Service
work completed in a timely fashion
I've been servicing my car for the last 14 years with Springfield Hyundai,this alone speaks volumes.
My present service representative,Everett Hodge, is the best! He is thoughtful, kind and patient.
I trust his recommendations.
Stacey F. from Springfield Hyundai responded on 11/12/2018

Thanks for taking the time to post your review. We appreciate the kind words and value you as our customer. Thank you for the 5 stars. Everett is a great employee and is valuable to our company.Hope to see you at your next visit. Have a wonderful day.
Springfield Hyundai
Management Team


EO
Ellen O.
Haverford, PA
2018 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2018 Category: Service
Very efficient
Available service appointments and efficient service.
Very pleasant staff.
Stacey F. from Springfield Hyundai responded on 11/12/2018

Hi Ellen
Thanks for taking the time to post your review. We appreciate the kind words and value you as our customer. Thank you for the 5 stars. Hope to see you at your next visit. Have a wonderful day.
Springfield Hyundai
Management Team


CL
Cara L.
Upper Darby, PA
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/11/2018 Category: Service
Great service as usual
All of my service appointments so far have found the staff really nice to deal with and my car given back to me in a timley way. Always a positive experience.
Stacey F. from Springfield Hyundai responded on 11/12/2018

Hi Cara,
Thanks for taking the time to post your review. We appreciate the kind words and value you as our customer. The 5 stars means a great deal to us. Hope to see you at your next visit. Have a wonderful day.
Springfield Hyundai
Management Team


MB
Michael B.
Tinicum Township, PA
2017 Hyundai Ioniq Hybr
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2018 Category: Service
Fast service
Had appt for oil change at 5:30 pm, was taken on time & was done in less than 15 minutes!
Stacey F. from Springfield Hyundai responded on 11/12/2018

Hi Michael
Thanks for taking the time to post your review. We appreciate the kind words and the good review. Hope to see you next visit. Have a wonderful day.
Springfield Hyundai
Management Team


DV
Danielle V.
Woodlyn, PA
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2018 Category: Service
Service Department
I went in for an oil change, the guys there were prompt and courteous. I loved that I can just drop my car off to the valet and they took my car right in. The waiting room was not crowded. It was a pleasant experience overall.
Stacey F. from Springfield Hyundai responded on 11/12/2018

Hi Danielle,
Thanks for taking the time to post your review. We appreciate the kind words and value you as our customer. Hope to see you next visit. If there is anything you need before your next visit, please let us know. Have a wonderful day.
Springfield Hyundai
Management Team


TB
Thomas B.
Springfield, PA
2017 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
good job
I can count on your guys to provide good honest service.
Stacey F. from Springfield Hyundai responded on 11/12/2018

Hi Thomas,
Thanks for taking the time to post your review. We appreciate the kind words and value you as our customer. Hope to see you next visit. Have a wonderful day.
Springfield Hyundai
Management Team


CB
Constance B.
Haverford, PA
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018 Category: Service
Really listen to customers
They knock themselves out to address all your issues!
Stacey F. from Springfield Hyundai responded on 11/09/2018

Hi Constance
Thanks for posting your review. We appreciate the kind words. Hope to see you in the future. Have a wonderful day.
Springfield Hyundai
Management Team


Verified Customer
Philadelphia, PA
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018 Category: Service
In for Inspection
Service Advisor, AJ identified an issue that may have caused me a big problem. Because of his attention to detail and quick action, I was able to get the situation corrected immediately. Thank you so much.
Stacey F. from Springfield Hyundai responded on 11/09/2018

Hi Anonymous,
Thanks for posting your review. We appreciate the kind words.We strive to make every visit a good one no matter the situation. Hope to see you in the future. Have a wonderful day.
Springfield Hyundai
Management Team


DK
Donna K.
Brookhaven, PA
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018 Category: Service
Dealing with Good People
I Love My Car n You take very good care of it so Thank You
Stacey F. from Springfield Hyundai responded on 11/09/2018

Hi Donna,
Thanks for posting your review. We appreciate the kind words. Hope to see you in the future. Have a wonderful day.
Springfield Hyundai
Management Team


LS
Linda S.
PA
2014 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018 Category: Service
2015 santa fe
Quick service very kind and nice people
Stacey F. from Springfield Hyundai responded on 11/09/2018

Hi Linda,
Thanks for posting your review. We appreciate the kind words. Hope to see you in the future. Have a wonderful day.
Springfield Hyundai
Management Team


ED
Elaine D.
Ridley Park, PA
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018 Category: Service
Inspection and lub and oil change 4 my car
Great customer service great tech
Stacey F. from Springfield Hyundai responded on 11/09/2018

Hi Elaine,
Thanks for posting your review. We appreciate the kind words. Hope to see you in the future. Have a wonderful day.
Springfield Hyundai
Management Team


Verified Customer
Clifton Heights, PA
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018 Category: Service
GOOD AS USUAL
Had car inspected fast and courteous
Stacey F. from Springfield Hyundai responded on 11/08/2018

Hi Anonymous,
Thanks for posting your review. We appreciate the kind words. Hope to see you in the future. Have a wonderful day.
Springfield Hyundai
Management Team