Overview

Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5rating 4.68

2671 Reviews

ReScore Reviews™ (39)

ReScore
Overall Rating 3.5641003/5Overall Rating 3.5641003/5Overall Rating 3.5641003/5rating 3.5641003rating 3.5641003
Original
Overall Rating 2.34211/5Overall Rating 2.34211/5rating 2.34211rating 2.34211rating 2.34211
94% Would Recommend
100% Business Response
Latest Review about 4 hours ago

Reviews


ST
Stephanie T.
Springfield, PA
2017 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
Customer service
Accommodating and quick!

MH
Mary H.
Lansdowne, PA
2013 Hyundai Azera
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
I ALWAYS BE SERVED WITH GREAT CUSTOMER SERVICE
MY LAST VISIT WAS WITH AJ.
HE WAS VERY INFORMATIVE AND CONCERNED WITH MY SITUATION WITH MY VEHICLE.
EXPLAINED ALL DETAILS THAT I DIDN'T UNDERSTAND.
AND THE SAFETY OF MY SITUATION

Verified Customer
Newtown Square, PA
2012 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
Attention to detail.
Your product is good but its always the people that make it a success. My experience with your service department especially Everett Hogge made it a 5 star experience

LS
Lauren S.
Ridley Park, PA
2018 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
Smooth Service
Arrived early, they took me no problem. No issue. Seamless.

KC
Kathleen C.
Drexel Hill, PA
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/23/2018 Category: Service
Excellent service and friendly staff
Staff was friendly and work was done in a timely manner.
Stacey F. from Springfield Hyundai responded on 09/24/2018

Hi Kathleen,
We appreciate you taking the time to post your review. If you need anything we are always here to assist you. Have a wonderful day.
Springfield Hyundai
Management Team


DT
Donna T.
Sharon Hill, PA
2015 Hyundai Accent
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/23/2018 Category: Service
good service
everything was good
Stacey F. from Springfield Hyundai responded on 09/24/2018

Hi Donna,
We appreciate you taking the time to post your review. If you need anything we are always here to assist you. Have a wonderful day.
Springfield Hyundai
Management Team


SR
Stacey R.
Darby, PA
2009 Hyundai Genesis
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/23/2018 Category: Service
Great customer Service
They have great customer service
Stacey F. from Springfield Hyundai responded on 09/24/2018

Stacey
We appreciate you taking the time to post your review. We value your time and business.If you need anything we are always here to assist you. Have a wonderful day.
Springfield Hyundai
Management Team


Verified Customer
Media, PA
2015 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/22/2018 Category: Service
We were advised about what had to be done and its cost before they proceeded.
Received courteous and informed service.
Stacey F. from Springfield Hyundai responded on 09/24/2018

We appreciate you taking the time to post your review. We definately value your business. If you need anything we are always here to assist you. Have a wonderful day.
Springfield Hyundai
Management Team


MR
Mark R.
Aston, PA
2016 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2018 Category: Service
Great service & maintenance
Keep up the great job.
Stacey F. from Springfield Hyundai responded on 09/24/2018

Hi Mark,
We appreciate you taking the time to post your review. If you need anything we are always here to assist you. Have a wonderful day.
Springfield Hyundai
Management Team


DS
Dennis S.
Clifton Heights, PA
2016 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2018 Category: Service
very professional and fast
a very positive experience
Stacey F. from Springfield Hyundai responded on 09/21/2018

Hi Dennis,
We appreciate you taking the time to post your review. If you need anything we are always here to assist you. Have a wonderful day.
Springfield Hyundai
Management Team


Verified Customer
Philadelphia, PA
2016 Hyundai Tucson
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/21/2018 Category: Service
Efficient flow of customers
Wonder why part was not available? Too expensive to keep in stock? Seems like a dealer should have everything available.
Wonder why no one called back to explain the louder noise is “normal.”
Stacey F. from Springfield Hyundai responded on 09/21/2018

We appreciate you taking the time to post your review. If you need anything we are always here to assist you. Have a wonderful day.
Springfield Hyundai
Management Team

JN
Joan N.
Philadelphia, PA
2018 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2018 Category: Service
Spending time with you and there to help you whatever you need
Thanks for having me and takeing care of and all my concerns jenn
Stacey F. from Springfield Hyundai responded on 09/21/2018

Hi Joan,
We appreciate you taking the time to post your review. If you need anything we are always here to assist you. Have a wonderful day.
Springfield Hyundai
Management Team


RT
Ralph T.
Morton, PA
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
fast service
overall great
Stacey F. from Springfield Hyundai responded on 09/21/2018

Hi Ralph,
We appreciate you taking the time to post your review. If you need anything we are always here to assist you. Have a wonderful day.
Springfield Hyundai
Management Team


Verified Customer
Wallingford, PA
2013 Hyundai Accent
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
Everyone is pleasant and helpful.
Good service.
Stacey F. from Springfield Hyundai responded on 09/21/2018

We appreciate you taking the time to post your review. If you need anything we are always here to assist you. Have a wonderful day.
Springfield Hyundai
Management Team


Verified Customer
Glenolden, PA
2012 Hyundai Accent
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
the service was fast
bought 3 cars there never a problem
Stacey F. from Springfield Hyundai responded on 09/21/2018

We appreciate you taking the time to post your review. If you need anything we are always here to assist you. Have a wonderful day.
Springfield Hyundai
Management Team


Verified Customer
Upper Darby, PA
2017 Hyundai Elantra Gt
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
Service quick
Location
Stacey F. from Springfield Hyundai responded on 09/20/2018

 We appreciate you taking the time to post your review. If you need anything we are always here to assist you. Have a wonderful day.
Springfield Hyundai
Management Team


AB
Adele B.
Havertown, PA
2016 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
great service always
have been coming to Hyundai service for many years and never have had any problems...
Stacey F. from Springfield Hyundai responded on 09/20/2018

Hi Adele,
It was great seeing you. I hope you had a great summer. I will talk to you when you come in for your next service. Have a great day.
Stacey Miller


MS
Marian S.
Wilmington, DE
2018 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
excellent service
Both the sales and service departments treat me like Queen Marian.
Stacey F. from Springfield Hyundai responded on 09/20/2018

Hi Marian,
Hope you are doing well. We appreciate you taking the time to post your review. We are happy that we make you feel like Queen Marian. This is why we come to work. If you need anything we are always here to assist you. Have a wonderful day.
Springfield Hyundai
Management Team


AP
Ann P.
Broomall, PA
2017 Hyundai Tucson
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/19/2018 Category: Service
Windshield repair
Wasn’t happy with “windshield people.” Made me feel I had to get “nonvisible” cracks repaired. Of course, my insurance was the only one that didn’t cover the repair! Felt put on the spot to get repair done.
Stacey F. from Springfield Hyundai responded on 09/20/2018

Hi Ann,
Thanks for taking the time to post your review. We appreciate your loyalty and value your business. I am sorry that you felt put on the spot. I will speak to them. Hope you have a wonderful day.
Springfield Hyundai
Management Team


CA
Carol A.
Gloucester City, NJ
2018 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Great service people. Very friendly and sincere
I thought the service people were top notch
Friendly and informative
Stacey F. from Springfield Hyundai responded on 09/19/2018

Hi Carol
Thanks for coming in for service. We try to make every visit a good one and are happy that we exceeded your expectations. See you in the future. Have a wonderful day.
Springfield Hyundai
Management Team