Overview

Overall Rating 4.69/5Overall Rating 4.69/5Overall Rating 4.69/5Overall Rating 4.69/5rating 4.69

3294 Reviews

ReScore Reviews™ (53)

ReScore
Overall Rating 3.8867964/5Overall Rating 3.8867964/5Overall Rating 3.8867964/5rating 3.8867964rating 3.8867964
Original
Overall Rating 2.32692/5Overall Rating 2.32692/5rating 2.32692rating 2.32692rating 2.32692
94% Would Recommend
100% Business Response
Latest Review about 10 hours ago

Reviews


LS
Linda S.
Nether Providence Township, PA
2019 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2019 Category: Service
Great people!
I hope me moving so far away isn't going to be a problem for me, because I Love it here.

Verified Customer
Clifton Heights, PA
2014 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2019 Category: Service
Service
Friendly and reliable

DL
Deborah L.
East Lansdowne, PA
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2019 Category: Service
Maintance
Confidence in knowing what needs to be done

JM
Joseph M.
Aldan, PA
2008 Hyundai Accent
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/14/2019 Category: Service
Waited for 3 hours
Longer than I have ever waited before. Parts not in stock.
STACEY F. from Springfield Hyundai responded on 06/14/2019

Hi Joseph
Thank you for taking the time to post an awesome review. We truly appreciate your business and look forward to servicing your vehicle at your next visit.

Springfield Hyundai
Management Team


LN
Lauren N.
Aston, PA
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2019 Category: Service
Oil change
Everything was quick and easy.
STACEY F. from Springfield Hyundai responded on 06/14/2019

Hi Lauren
Thank you for taking the time to post an awesome review. We truly appreciate your business and look forward to servicing your vehicle at your next visit.

Springfield Hyundai
Management Team


JM
Joan M.
Philadelphia, PA
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2019 Category: Service
Friendly, professional atmosphere
My maintenance advisor AJ is the best. He’s totally competent, sensitive to the client’s financial concerns, and advices accordingly.
STACEY F. from Springfield Hyundai responded on 06/12/2019

Hi Joan
Thank you for taking the time to post an awesome review. We truly appreciate your business and look forward to servicing your vehicle at your next visit.

Springfield Hyundai
Management Team


ML
Michelle L.
Aldan, PA
2017 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/11/2019 Category: Service
Friendly staff
The gentleman preparing the visit was very nice and accommodating.
STACEY F. from Springfield Hyundai responded on 06/11/2019

Hi Michelle
Thank you for taking the time to post an awesome review. We truly appreciate your business and look forward to servicing your vehicle at your next visit.

Springfield Hyundai
Management Team


AC
Anthony C.
Media, PA
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2019 Category: Service
Springfield Hyundai Number one
Efficient, good customer service, friendly employees, clean service waiting area.
STACEY F. from Springfield Hyundai responded on 06/11/2019

Hi Anthony,
Thank you for taking the time to post an awesome review. We truly appreciate your business and look forward to servicing your vehicle at your next visit.

Springfield Hyundai
Management Team


WL
William L.
Norwood, PA
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2019 Category: Service
Service excellent
The rep.was very gracious.
STACEY F. from Springfield Hyundai responded on 06/11/2019

Hi William
Thank you for taking the time to post an awesome review. We truly appreciate your business and look forward to servicing your vehicle at your next visit.

Springfield Hyundai
Management Team


MO
Mary O.
Media, PA
2016 Hyundai Azera
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/10/2019 Category: Service
Customer Waiting Area
The service advisor Christopher Davenp was excellent. The waiting room area is unpleasant, especially the opening and closing of the door to the repair area.

The survey is requiring the "Would you recommend this business to a friend" question to be answered. I checked the no box because I don't make recommendations and not because I think that there was a problem with the service
STACEY F. from Springfield Hyundai responded on 06/11/2019

Hi Mary,
Thank you for taking the time to post an awesome review. We truly appreciate your business and look forward to servicing your vehicle at your next visit.

Springfield Hyundai
Management Team


MF
Mike F.
Upper Darby, PA
2015 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/07/2019 Category: Service
Friendly
Friendly atmosphere. Expected faster service time
STACEY F. from Springfield Hyundai responded on 06/08/2019

Thank you for taking the time to post an awesome review. We truly appreciate your business and look forward to servicing your vehicle at your next visit.

Springfield Hyundai
Management Team


FL
Frank L.
Havertown, PA
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2019 Category: Service
Awesome service
Scheduled an Appt for an oil change. Was not pressured for “nonessential “ additional services, work was done quickly and I was in and out under an hour!
STACEY F. from Springfield Hyundai responded on 06/08/2019

Thank you for taking the time to post an awesome review. We truly appreciate your business and look forward to servicing your vehicle at your next visit.

Springfield Hyundai
Management Team


EP
Erica P.
Morton, PA
2006 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2019 Category: Service
Excellent service always!!!
I have peace of mind at Springfield Hyundai! AJ Henry has been providing me and my family with 1st class service for many years!
STACEY F. from Springfield Hyundai responded on 06/08/2019

Hi Erica
Thank you for taking the time to post an awesome review. We truly appreciate your business and look forward to servicing your vehicle at your next visit.

Springfield Hyundai
Management Team


AK
Adama K.
Bronx, NY
2014 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2019 Category: Service
Good customer service
A J Henry was very helpful I appreciate that he was wonderful advisor

Overall Rating 1/5rating 1rating 1rating 1rating 1
06/05/2019 Category: Service
Change the behavior of the service advisories
Good
STACEY F. from Springfield Hyundai responded on 06/05/2019

I am sorry you did not have a good experience. I will have a manager call you to discuss.
Thanks
Springfield Hyundai
Management Team


HF
Harriet F.
Swedesboro, NJ
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2019 Category: Service
Super Service
Springfield Hyundai provides excellent and timely service. They do a thorough job with outstanding results.
STACEY F. from Springfield Hyundai responded on 06/05/2019

Hi Harriet
Thank you for taking the time to post an awesome review. We truly appreciate your business and look forward to servicing your vehicle at your next visit.

Springfield Hyundai
Management Team


DD
Daniel D.
Glenolden, PA
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2019 Category: Service
Great service
Quick friendly service. Excellent service tech
STACEY F. from Springfield Hyundai responded on 06/05/2019

Thank you for taking the time to post an awesome review. We truly appreciate your business and look forward to servicing your vehicle at your next visit.

Springfield Hyundai
Management Team


Verified Customer
Havertown, PA
2017 Hyundai Elantra
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
06/03/2019 Category: Service
I don't care for the service at Springfield Hyundai
I think they overbook their appointments in the service dept. Two hours is entirely too long to wait for a simple inspection, especially since I had an appointment. I had no work done only state inspection.
STACEY F. from Springfield Hyundai responded on 06/04/2019

I am sorry you did not have a good experience. A manager will call you to dicuss any issues you may of had.
Thank you
Management Team


Verified Customer
Philadelphia, PA
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/31/2019 Category: Service
Service Rep. professional & courteous. Service was provided in a timely fashion.
Professional
STACEY F. from Springfield Hyundai responded on 06/04/2019

Thank you for taking the time to post an awesome review. We truly appreciate your business and look forward to servicing your vehicle at your next visit.

Springfield Hyundai
Management Team


VM
Victoria M.
Uppr Chichstr, PA
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/31/2019 Category: Service
Car inspection.
So professional and caring staff. Job well done.
STACEY F. from Springfield Hyundai responded on 05/31/2019

Thank you for taking the time to post an awesome review. We truly appreciate your business and look forward to servicing your vehicle at your next visit.

Springfield Hyundai
Management Team


AH
Adam H.
Folcroft, PA
2019 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/29/2019 Category: Service
Wow!!! Amazing service department
Went in for an oil change. They were done in 30mins Now that's fast service. My whole experience with Hyundai Springfield has been 👍🏼.
STACEY F. from Springfield Hyundai responded on 05/29/2019

Thank you for taking the time to post an awesome review. We truly appreciate your business and look forward to servicing your vehicle at your next visit.

Springfield Hyundai
Management Team