Overview

Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5rating 4.68

2970 Reviews

ReScore Reviews™ (44)

ReScore
Overall Rating 3.7045477/5Overall Rating 3.7045477/5Overall Rating 3.7045477/5rating 3.7045477rating 3.7045477
Original
Overall Rating 2.37209/5Overall Rating 2.37209/5rating 2.37209rating 2.37209rating 2.37209
94% Would Recommend
100% Business Response
Latest Review about 6 hours ago

Reviews


JL
James L.
Springfield, PA
2012 Hyundai Accent
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/19/2019 Category: Service
Fix it right
I like taking my car here because I believe the specialized training and factory parts do make a difference...I've never had to bring my car back because something that was fixed broke down a few weeks or even months later.

VS
Vanessa S.
Philadelphia, PA
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2019 Category: Service
Repair
Thanks hyunda for doing such a great job......service representative a.j. thumbs up....thanks

MR
Mark R.
Havertown, PA
2014 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/19/2019 Category: Service
My Recent Service
Overall good service except for the issue I mentioned earlier about the bogus windshield solvent fee.

Verified Customer
Havertown, PA
2013 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/18/2019 Category: Service
Very good
Enough of the survey

Verified Customer
Levittown, PA
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019 Category: Service
Aj is awesome!
Aj made a difficult situation seem easy. His customer service was much appreciated.

HS
Helen S.
Upper Darby, PA
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019 Category: Service
Engine Replacement
AJ was very helpful through the whole process of getting my Hyundai engine replaced! He kept me informed every step of the way !

JJ
Judith J.
Bryn Mawr, PA
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019 Category: Service
Customer experience
Very friendly and helpful
Stacey F. from Springfield Hyundai responded on 01/18/2019

Hi Judith,
Thanks for taking the time to post your review. We appreciate the great review and kind words. We are happy that you had a great experience. I hope to see you at your next visit.
Springfield Hyundai 
Management Team


JF
Janet F.
Coatesville, PA
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
Fast service even over holiday
Had an issue with car during Christmas. Dealer service center got me in schedule work and had all part ready to go. Low impact and best services
Stacey F. from Springfield Hyundai responded on 01/17/2019

Hi Janet,
Thanks for taking the time to post your review. We appreciate the great review and kind words. We are happy that you had a great experience. I hope to see you at your next visit.
Springfield Hyundai 
Management Team


PN
Paula N.
Newtown Square, PA
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
great customer service
Dropped the car off for a major problem with the engine and instead of having to fight with them (specifically was helped by Chris) over whether or not it was covered under warranty they took it upon themselves to have that fight with corporate to prove that this issue was covered under warranty was able to get me a new engine within a weeks time frame.

Along the way as they were working on my car Chris was very informative with any updates they had and would always take my call or call me back if I had to leave a message to answer any questions I had at the time.
Stacey F. from Springfield Hyundai responded on 01/17/2019

Hi Paula,
Thanks for taking the time to post your review. We appreciate the great review and kind words. Chris is an asset to our company. We are happy that you had a great experience. I hope to see you at your next visit.
Springfield Hyundai 
Management Team


PS
Porsha S.
Ridley Park, PA
2013 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/16/2019 Category: Service
Good customer service
Very happy with the service I received
Stacey F. from Springfield Hyundai responded on 01/16/2019

Thanks for the good review.


VN
Vivian N.
Folcroft, PA
2018 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
Fast service
I always get my service done af springfield hyundai since i bought my 1st car , they always take good care of your car fast service and on time , i would recommend for this dealer
Stacey F. from Springfield Hyundai responded on 01/16/2019

Hi Vivian,
Thanks for taking the time to post your review. We appreciate the great review and kind words. We are happy that you had a great experience. I hope to see you at your next visit.
Springfield Hyundai 
Management Team


Verified Customer
Broomall, PA
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
good work
This recall was handled the best of all of them.
Stacey F. from Springfield Hyundai responded on 01/16/2019

Thanks for taking the time to post your review. We appreciate the great review and kind words. We are happy that you had a great experience.Hope you have a good 2019 year. I hope to see you at your next visit.
Springfield Hyundai 
Management Team


MW
Maritza W.
Media, PA
2012 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2019 Category: Service
A Special Thank You to the Service Staff at Springfield Hyundai
When you walk into the Service Department at Springfield Hyundai, the smiles of the staff begin before you are even in the door. The vehicle that I brought in for repairs had been neglected for some time, and Everett Hogge was very understanding and most of all, clear in what needed to be done to give our car a new start. Yes, it is not an expense that I had planned for this year, yet somehow, I knew that my car was in good hands. I was especially impressed when I returned a call to Service, and it was Everett who picked up the phone and made me feel like a long-time customer with a simple "Hello Mia." Our family feels as if we have a new car now, and I am grateful for safely getting us on our way. Thank you, Everett and thank you to the rest of the staff at Springfield Hyundai. Will always be grateful, Mia Wiggins
Stacey F. from Springfield Hyundai responded on 01/16/2019

Hi Mia,
Thanks for taking the time to post your review. We appreciate the great review and kind words. We are happy that you had a great experience.Everett is a great asset to our company and we want everyone to feel like family. I hope to see you at your next visit.
Springfield Hyundai 
Management Team


RW
Regina W.
Aston, PA
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2019 Category: Service
Great service
Great service and friendly people
Stacey F. from Springfield Hyundai responded on 01/16/2019

Hi Regina,
Thanks for taking the time to post your review. We appreciate the great review and kind words. We are happy that you had a great experience. I hope to see you at your next visit.
Springfield Hyundai 
Management Team


AG
Amos G.
Upper Darby, PA
2015 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/14/2019 Category: Service
Overall assessment
Representative was helpful in suggesting my options to do tuneup.
Stacey F. from Springfield Hyundai responded on 01/15/2019

Hi Amos,
Thanks for taking the time to post your review. We appreciate the great review and kind words. We are happy that you had a great experience.Hope you have a good 2019 year. I hope to see you at your next visit.
Springfield Hyundai 
Management Team


SS
Steven S.
Havertown, PA
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/14/2019 Category: Service
Great Service
I received great service which was quick and thorough. Definitely will be back
Stacey F. from Springfield Hyundai responded on 01/15/2019

Hi Steven,
Thanks for taking the time to post your review. We appreciate the great review and kind words. We are happy that you had a great experience.Hope you have a good 2019 year. I hope to see you at your next visit.
Springfield Hyundai 
Management Team


DB
Diana B.
Brookhaven, PA
2012 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/13/2019 Category: Service
Rating
Great service
Stacey F. from Springfield Hyundai responded on 01/14/2019

Hi Diana
Thanks for taking the time to post your review. We appreciate the great review and kind words. We are happy that you had a great experience.Hope you have a good 2019 year. I hope to see you at your next visit.
Springfield Hyundai 
Management Team


FM
Fredrick M.
Sharon Hill, PA
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/13/2019 Category: Service
Excellent
Good customer service. Good interaction with people.
Stacey F. from Springfield Hyundai responded on 01/14/2019

Hi Fredrick
Thanks for taking the time to post your review. We appreciate the great review and kind words. We are happy that you had a great experience.We strive to make every visit a good one. Hope you have a good 2019 year. I hope to see you at your next visit.
Springfield Hyundai 
Management Team


JS
Joyce S.
Prospect Park, PA
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/12/2019 Category: Service
Fantastic Service
Everyone from the people who check you in, service your car, and those who come to check on you with updates on car service are the most professional, dependable & courteous employees ever! I just love going to Springfield Hyundai!
Joyce Scicchitano
Stacey F. from Springfield Hyundai responded on 01/14/2019

Hi Joyce,
Thanks for taking the time to post your review. We appreciate the great review and kind words. We are happy that you had a great experience.We strive to make every visit a good one.  I hope to see you at your next visit.
Springfield Hyundai 
Management Team


Verified Customer
Aldan, PA
2013 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2019 Category: Service
Great service
.
Stacey F. from Springfield Hyundai responded on 01/14/2019

Thanks for taking the time to post your review. We appreciate the great review and kind words. We are happy that you had a great experience. I hope to see you at your next visit.
Springfield Hyundai 
Management Team