Overview

Overall Rating 4.96/5Overall Rating 4.96/5Overall Rating 4.96/5Overall Rating 4.96/5rating 4.96

205 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
100% Would Recommend
Latest Review 9 days ago

Reviews


JW
Joan W.
Gig Harbor, WA
Kia Soul
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/30/2017 Category: Service
Joan said she was happy with the business.
This review was collected via phone interview by Customer Research Inc.

EP
Ellen P.
Gig Harbor, WA
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/30/2017 Category: Service
Spoke with Shanna. She said they did a very good job. She is thankful. Her mother bragged about how they found the issue so quickly. She was very appreciative and grateful.
This review was collected via phone interview by Customer Research Inc.

DL
Deborah L.
Gig Harbor, WA
Buick LeSabre
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/28/2017
Great Service
Joe is always great to work with and the service is done in a timely manner.

JF
Julie F.
Gig Harbor, WA
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/26/2017
Excellent Service!
From start to finish the repair of our car was handled very professionally and with the utmost integrity. We were kept informed throughout the process, given options and we are very pleased with the outcome.
Joe T. from Turco's Automotive responded on 08/27/2017

Hi Julie. Thanks for the kind words and recommending our shop.
Your feedback means a lot to all of us here.
Hope you have a great labor day.
Joe.


BB
Blake and Melissa B.
Gig Harbor, WA
Ram Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/25/2017
Always helpful
They squeezed me in to the schedule, gave me a very upfront quote and diagnosis, and were able to get the work done quickly. I always appreciate experience with Turco's
Joe T. from Turco's Automotive responded on 08/26/2017

Hi Blake. Thanks for the great review. Hope you enjoy the rest of this summer. Thanks again for the kind words. Joe


RF
Richard F.
Gig Harbor, WA
Honda Accord Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2017
Professional, Honest, Under Budget!
Turco's Automotive is the most professional independent automotive shops that I have ever used in the past forty years. Joe's grasp of the work to be done, diagnostics and estimate were very exacting and accurate. In addition, work that the Honda dealership indicated was "necessary" was dealt with in a manner that reduced the final cost by over twenty percent. Without reservation, I recommend Turco's Automotive to anyone who seeks good mechanical expertise and work, with a reasonable cost. As a newly arrived resident of Gig Harbor, I am reminded by this experience of the value one may find within a smaller, more personal geographic region.
Joe T. from Turco's Automotive responded on 08/22/2017

Hello Richard. Thank you so much for those encouraging words.
I'll pass it on to the guys and welcome to Gig Harbor. 
Thanks again.
Joe
Hebrews 10:23-25


MP
Mel P.
Tacoma, WA
GMC Yukon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2017
A/C repair
As always Joe need a great job at a reasonable price. Thanks Joe
Joe T. from Turco's Automotive responded on 08/22/2017

Hello Mel. Thanks for the 5 stars. Keep your eye on those balls and strikes. See ya soon. Joe.


GL
Gary L.
Gig Harbor, WA
Volkswagen New Beetle Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/21/2017
Extremely honest and have meba price before work was done. No surpises
Joe was recommended to me by a old neighbor. He was over booked and I was in a jam as my windows would not roll up! He did a great job and completed the repair
Joe T. from Turco's Automotive responded on 08/22/2017

Hi Gary. Thanks for the great review. I'll pass it on to Doug.
Hope you get some time to run around with the top down.
Thanks again. 
Joe.


MO
Mike O.
Gig Harbor, WA
Honda Pilot
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/17/2017 Category: Service
Mike said the quality of the service was good, but they seemed to be expensive to him.
This review was collected via phone interview by Customer Research Inc.

JH
Jim H.
Washington
Toyota Sequoia
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2017 Category: Service
Jim said this business is great to him. They are a bunch of good people.
This review was collected via phone interview by Customer Research Inc.

TK
Tom K.
Gig Harbor, WA
Mazda Mazda3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2017
Knowledgeable, Competent and Fair Priced
A software issue with my Mazda 3 was causing a very annoying headlight flickering problem. Joe Turco reprogramed the computer with a technical update from Mazda which has resolved the issue completely. Thank you!
Joe T. from Turco's Automotive responded on 08/17/2017

Hi Tom. Thanks for the 5 stars. That was a fun fix. I'm glad it worked out. Enjoy the rest of the summer. Joe


LS
Lynn S.
Gig Harbor, WA
Cadillac SRX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2017
Cadillac SRX service
Without knowing me, Joe Turco advised me about a problem with my car over the phone. He had me bring it in to him for a quick diagnostic and he felt that the problem was solved and told me to go home and see if the problem developed again. Because of his friendly attitude and willingness to help me, I decided to use Turco's this week for an oil change. Service was great and I will definitely use Turco's again.
Joe T. from Turco's Automotive responded on 08/14/2017

Hi Lynn. Thanks for the great review. It was fun talking with you. Hope you have a great summer. Joe


TK
Tom K.
Gig Harbor, WA
Mazda Mazda6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/11/2017
Great Local Auto Repair Service
Turco's Automotive recently repaired my air conditioner. Joe Turco explained the repair procedure and how the maximum efficiency of auto air condition works. Fast, friendly service at a fair price.
Joe T. from Turco's Automotive responded on 08/14/2017

Hi Tom. Thanks so much for the 5 Stars. Hope you guys have a great summer. Joe


KD
Kyle D.
Fox Island, WA
Subaru Outback (Natl)
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2017
Fast quality service
You won't be disappointed
Joe T. from Turco's Automotive responded on 08/08/2017

Hi Kyle. I like your review. Short and sweet. Hope you have a great summer. 


CW
Chuck W.
Gig Harbor, WA
GMC Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/05/2017
Honest quality work in a friendly shop
I have used this shop for a number of years. Top quality work at a fair price and never have to worry about unnecessary work being recommended . Would never consider taking my cars any where else.
Joe T. from Turco's Automotive responded on 08/06/2017

Hi Chuck. Thanks for the great review. Thanks for being a friend and always asking about my family. Hope you have a great summer and try not to play to much golf. Ha.


AW
Angie W.
Burley, WA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2017
Always Accommodating!
I call them and they usually get me in within a day or two. They do great work and the price is good.
Joe T. from Turco's Automotive responded on 08/03/2017

Hi Angie. Thanks for the kind words. Hope you have a great summer.


DS
Dave S.
Gig Harbor, WA
Volvo XC70
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2017
Trustworthy
Joe Turco is knowledgeable and trustworthy. Great experience.
Joe T. from Turco's Automotive responded on 07/16/2017

Thanks Dave for leaving a great review.
Hope you have fun with the new job.
Joe


PS
Paul S.
Washington
Honda Pilot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2017 Category: Service
Paul said this business fixed the vehicle. He knows and trusts Joe.
This review was collected via phone interview by Customer Research Inc.
Joe T. from Turco's Automotive responded on 08/03/2017

Hi Paul. Thanks for trusting us with all your vehicles over the years.
Arrivederci paisano.


KH
Ken H.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2017 Category: Service
Ken said the business always knows what the problem is and they take care of it.
This review was collected via phone interview by Customer Research Inc.
Joe T. from Turco's Automotive responded on 06/28/2017

Hi Ken.
Thanks for the kind words.
You and Barbie have a great summer.


MO
Michael O.
Olalla, WA
Honda Pilot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/26/2017
Oil Change
Everything went well and timely.
Joe T. from Turco's Automotive responded on 06/28/2017

Hi Mike.
Thanks for the 5 star review.
It means a lot to us.
Hope you hava a nice summer.
Joe.


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