Overview

Overall Rating 4.97/5Overall Rating 4.97/5Overall Rating 4.97/5Overall Rating 4.97/5rating 4.97

309 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
100% Would Recommend
Latest Review 1 day ago

Reviews


MK
Mike K.
Gig Harbor, WA
Toyota 4Runner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2019
These folks are the best.
I had to find a new mechanic shop when I moved here and when I asked astound these folks came highly recommended. I have taken my truck to them three times and every time they have gone over and above the call to make sure everything was done well and to my expectations. Great people here.
Joe T. from Turco's Automotive responded on 10/15/2019

Hi Mike. Thanks for taking the time to leave a review. And 5 stars.
See you next and thanks again. Joe.


MN
Marc N.
Gig Harbor, WA
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2019
Great service, awesome communication
We are new to Gig Harbor and are glad we found Turco's - they provide honest service and great communication during the day so we know what our repair status is. I strongly recommend!
Joe T. from Turco's Automotive responded on 10/15/2019

Hi Marc. Thanks for the great review and welcome to the Harbor.
See you next time. Joe.


KW
Kevin W.
Gig Harbor, WA
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2019 Category: Service
Kevin said the business offered awesome customer service. They called him before doing any work on his vehicle and talked to him about it. He said it was a real nice experience.
This review was collected via phone interview by Customer Research Inc.

JH
Jim H.
Gig Harbor, WA
Nissan Frontier 4WD
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2019
Fast!
Was leaving on vacation and had to get my tabs renewed with an emissions test required but the car had the "check engine" light on. Got the car in at 8:30, they fixed the problem in an hour and got my tabs the same day! Thanks for the great service, Joe!
Joe T. from Turco's Automotive responded on 10/01/2019

Hi Jim. Thanks for the kind words. Hope you guys had a great vacation. See you next time and thanks again.
Joe.


JH
Jim H.
Gig Harbor, WA
Lexus RX 350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2019
Honest and reliable
As usual, great service!

JL
John L.
Gig Harbor, WA
Honda Civic Si
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2019
Great customer service and automotive repair and service work.
Very personable and honest owner. I always know that I will be well cared for at Turco’s.
Joe T. from Turco's Automotive responded on 10/01/2019

Hi Jim. Thanks again for letting us work on your cars. 
Thanks for the 5 stars.
Joe. 


SN
Steven N.
Gig Harbor, WA
Honda Civic Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2019
Great Service
Professional, friendly, and quick turn around time, thanks Joe
Joe T. from Turco's Automotive responded on 10/01/2019

Hi Steven. Thanks for leaving us a 5 star review. See you next time. Joe. 


KL
Keith and Mary L.
Gig Harbor, WA
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2019
2012 CRV Dead battery in and out in minutes.
Car wouldn't start after stopping for a cup of coffee. A neighbor gave me a jump and I headed straight to Turco's. Had a new battery installed and was out within minutes. Joe has been our go to guy for over 2 decades. Always treated like we are family.
Joe T. from Turco's Automotive responded on 10/01/2019

Hi Keith and Mary. You guys have been great customers for so long. Thank you so much for your friendship and support. Keep up the good fight and we will see you next time. 


KL
Keith and Mary L.
Gig Harbor, WA
Honda Pilot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2019
2008 Pilot brakes in and out same day.
Stopped by to see about a noise the car was making. Joe had it diagnosed and completed within a few hrs. Always treated like I am their only customer. Love their service and professionalism.

TW
Tony W.
Gig Harbor, WA
Honda Accord Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2019 Category: Service
Tony said the service was done quickly and affordably.
This review was collected via phone interview by Customer Research Inc.

MM
Michelle M.
Gig Harbor, WA
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/05/2019 Category: Service
Michelle said the staff did a good job.
This review was collected via phone interview by Customer Research Inc.

SS
Sharon S.
Fox Island, WA
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/02/2019
Prompt and courteous.
Got my vehicle into the shop in a timely manner and general maintenance completed as promised!
Joe T. from Turco's Automotive responded on 09/11/2019

Thank you for the 5 star review Sharron, We look forward to seeing you in the future.

Have a nice Fall!

Joe and the Crew 


SS
Scott S.
Gig Harbor, WA
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2019
Personal service and language you can understand
Would recommend this business to anyone also think the safety inspection is the best very through money well spent
Joe T. from Turco's Automotive responded on 08/15/2019

Hi Scott. Thanks for the great review. Have a great summer and we'll see you next time. 
Joe.


BY
Bill Y.
Fox Island, WA
Chevrolet S-10
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2019 Category: Service
Bill said the staff did a wonderful job. The vehicle runs better than ever.
This review was collected via phone interview by Customer Research Inc.

NJ
Nancy J.
Gig Harbor, WA
Acura MDX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2019
Great service!
Thanks for helping me out with my oil issue!
A lifesaver! Got me in for emergency issue, found the problem and fixed it within minutes. Thank you !
Joe T. from Turco's Automotive responded on 08/15/2019

Your very welcome Nancy. Thanks for the 5 stars. Keep up the good work. Your such a blessing to your mother. 
Joe.


RG
Robert G.
Gig Harbor, WA
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2019
Transmission advice and service
Joe evaluated my 2002 Honda with 162000 miles that had problems with the transmission. Joe gave me an honest recommendation and suggested a process to try first. So far so good. He also gave me a discount on the fluid that.
Joe T. from Turco's Automotive responded on 08/09/2019

Hi Robert. Thanks for the 5 stars. Hope you get a lot of miles out of civic. Thanks again. Joe. 


TM
Tom M.
Gig Harbor, WA
Nissan Pathfinder
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2019 Category: Service
Tom said that the he likes the way the facility does business.
This review was collected via phone interview by Customer Research Inc.

MP
Mel P.
Tacoma, WA
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2019
Great service
Thanks Joe for the quick and great service on my recent alternator repair. You always do a great job
Joe T. from Turco's Automotive responded on 08/09/2019

Thanks Mel for the 5 stars. It means a lot to us. See you next time. Joe. 


MO
Michael O.
Olalla, WA
Honda Pilot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2019
Quality work at agreed price and on time
Quality work at agreed price and on time
Joe T. from Turco's Automotive responded on 08/09/2019

Hi Michael. Thanks for giving us 5 stars. See you next time. Have a great rest of your summer. 
Joe. 


KJ
Karl J.
Lakebay, WA
Chevrolet TrailBlazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2019 Category: Service
Karl said the employees were professional. They were proficient. They completed the service he requested.
This review was collected via phone interview by Customer Research Inc.

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