Overview

Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85

956 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5rating 3.5rating 3.5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
99% Would Recommend
Latest Review 5 days ago

Reviews


AH
Amy H.
Waunakee, WI
Ford Taurus X
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2017 Category: Service
Amy said the service was good. The employees repaired her vehicle properly.
This review was collected via phone interview by Customer Research Inc.

KA
Konrad A.
Madison, WI
Lexus SC 430
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/31/2017 Category: Service
Konrad said the staff was able to get him in on the spot. Everything was taken care of for him.
This review was collected via phone interview by Customer Research Inc.

TH
Todd H.
La Crescent, MN
Dodge Dakota
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/29/2017 Category: Service
Todd said the service was good, and they were able to take care of him immediately.
This review was collected via phone interview by Customer Research Inc.

MW
Mark W.
Middleton, WI
Nissan Titan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/29/2017 Category: Service
Mark said this business did not do any extra work they did not have to do.
This review was collected via phone interview by Customer Research Inc.

JH
Jackie H.
Verona, WI
Mercury Milan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/28/2017
people and service
always gets me in when needed, I truly trust their work great place all around.

DO
Duane O.
Spring Green, WI
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/28/2017 Category: Service
Duane said Ben was hones with his service. He has never felt taken advantage of with the up front service. He appreciates the quality of materials used in his repair.
This review was collected via phone interview by Customer Research Inc.

DB
Daniel B.
Middleton, WI
Honda Accord Cpe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/28/2017 Category: Service
Daniel said this business did a good job. They walked him through everything and he trusts them with his vehicles.
This review was collected via phone interview by Customer Research Inc.

NV
Nick V.
Madison, WI
Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/25/2017 Category: Service
Nick said this business was very helpful and quick to respond. He did not have any problems.
This review was collected via phone interview by Customer Research Inc.

AS
Anthony S.
Middleton, WI
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/19/2017
Quick Oil Change
Friendly, honest and accommodating my last minute request to schedule an oil change . Good price

MK
Marianne K.
Middleton, WI
Toyota Sienna
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/19/2017
Excellent Service
Excellent service, prompt and efficient.

JP
Jamie P.
Cross Plains, WI
Nissan Pathfinder
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/18/2017 Category: Service
Jamie said the staff took care of everything and he was pleased.
This review was collected via phone interview by Customer Research Inc.

JF
Jesse F.
Madison, WI
Acura RSX
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/15/2017 Category: Service
Jesse said this business did a fine job.
This review was collected via phone interview by Customer Research Inc.

BM
Brad M.
Waunakee, WI
Acura MDX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/11/2017 Category: Service
Brad said this business did a good job.
This review was collected via phone interview by Customer Research Inc.

JG
Jennifer G.
Verona, WI
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2017 Category: Service
Jennifer said the customer service was excellent.
This review was collected via phone interview by Customer Research Inc.

MP
Mitch P.
Middleton, WI
Honda Odyssey
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2017 Category: Service
Mitch said the business provides good service and they have a quick turn around time.
This review was collected via phone interview by Customer Research Inc.

JH
John H.
Middleton, WI
Dodge Grand Caravan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/30/2017
Quick Analysis of dashboard warnings
I had several warnings lights including Brakes! occur on my wife's Dodge Caravan. When I had a chance to get the car into Wrench they dianosed the problem and fixed the issues that they could. They gave me instructions on what may have to be replaced in the future.

BL
Bryan L.
Cross Plains, WI
GMC Acadia
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/29/2017 Category: Service
Bryan said they were super professional, made him feel comfortable and provided him with a loaner vehicle during his service. Ben notified him of something that fell out of his bag and had it waiting at the front desk for him. He went above and beyond.
This review was collected via phone interview by Customer Research Inc.

SR
Sue R.
Middleton, WI
Mercury Sable
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2017 Category: Service
Sue said she had to take her vehicle back three times for the same problem because there were issues with the parts. She said she appreciates how they care for her three vehicles and she would absolutely recommend them to others.
This review was collected via phone interview by Customer Research Inc.

KH
Katie H.
Madison, WI
Mercury Sable
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2017 Category: Service
Katie said this business was good.
This review was collected via phone interview by Customer Research Inc.

BK
Bill K.
Madison, WI
Subaru Outback
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2017
Very professional service
They did what they said they would do for the price they quoted in the time they said it would take. You can't get much better than that.