Overview

Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85

1013 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5rating 3.5rating 3.5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
99% Would Recommend
Latest Review 3 days ago

Reviews


BF
Brad F.
Madison, WI
Saturn VUE
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2018 Category: Service
Brad said he was satisfied with the work and the price.
This review was collected via phone interview by Customer Research Inc.

JH
John H.
Middleton, WI
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2018
Tnue up/oil change
Appointment was timely made - next day after checking. Problem with battery was duly noted and slow leak in left front tire was repaired, oil and filter changed, and car ready by noon of appointment day.

GR
Greg R.
Madison, WI
Nissan Rogue
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2018
Trustworthy bumper to bumper service
I have been a customer of Wrench Auto for almost 10 years. I keep going back because, simply put, I trust them. Their friendly and knowledgeable staff will walk me through what they did or what they recommend needs to be done. I am not a gear-head, so i appreciate their ability to talk to me in a way that i understand. The pricing is competitive, it is not the cheapest in town, but the quality of work and honesty more that makes up for it. Wrench Auto was recommended to me many years ago and they have continued to EARN my business ever since.

EM
Eve M.
Middleton, WI
Kia Spectra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2018
Trustworthy
I received the usual fast, reliable, and courteous service I have received for many years at Wrench Auto. So thankful to have such a good place close to me.

DS
David S.
Middleton, WI
Lexus ES 350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2018
Great service
My battery went dead. I thought I’d have to wait at least a day to get a new one. Not so. I called Ben and he made an appointment for that afternoon. Great customer service

V
Valued Customer
Middleton, WI
Toyota 4Runner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2018
Love the Service!
Love the guys at wrench and the service they provide. Always willing to accommodate our needs. Give them a try if you are looking for a new mechanic. You won't be disappointed.

JB
Jeff B.
Middleton, WI
Honda Ridgeline
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/20/2018 Category: Service
Jeff said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

DH
Dennis H.
Middleton, WI
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/17/2018 Category: Service
Dennis said the service is a good value.
This review was collected via phone interview by Customer Research Inc.

KS
Kyle S.
Madison, WI
Mercury Sable
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/17/2018 Category: Service
Kyle said the staff provided good service that was done fast. He had no complaints.
This review was collected via phone interview by Customer Research Inc.

SH
Sharon H.
Madison, WI
Chevrolet Suburban
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/16/2018 Category: Service
Sharon said she was very satisfied.
This review was collected via phone interview by Customer Research Inc.

PL
Peter L.
Middleton, WI
Volkswagen R32
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2018 Category: Service
Peter said that the business provided good service, everyone was nice and they were professional.
This review was collected via phone interview by Customer Research Inc.

CW
Corey W.
Lodi, WI
Chevrolet Traverse
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2018 Category: Service
Corey said the employees were honest about everything and easy to work with.
This review was collected via phone interview by Customer Research Inc.

DO
Debra O.
Cross Plains, WI
Honda Fit
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/19/2018 Category: Service
Debra said everything was fine with his visit.
This review was collected via phone interview by Customer Research Inc.

LG
Luis G.
Madison, WI
Chevrolet S-10
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/16/2018
Great work, real professionalism, awesome costumer service.
Great service all around, been doing business with them for the last 4 years and never had a complaint or a bad experience.

DH
Dan H.
Belleville, WI
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2018
Top Notch Customer Service
Wrench Auto Service has been great to work with. I had taken my vehicle to two local dealerships to fix an ongoing issue for a total of 8 visits with no luck. After calling Ben, Wrench diagnosed and fixed the problem within a few hours. The prices are competitive and the customer sercive is fantastic.

DC
Debbie C.
Madison, WI
Chevrolet Traverse
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2018 Category: Service
Debbie said the business did a great job. It got her in right away, and the staff was very friendly.
This review was collected via phone interview by Customer Research Inc.

AM
Adrianne M.
Middleton, WI
Acura MDX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2018 Category: Service
Adrianne said the team was great and easy to work with.
This review was collected via phone interview by Customer Research Inc.

JD
Jean D.
Madison, WI
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/10/2018 Category: Service
Jean said the staff got her vehicle in and out in one day.
This review was collected via phone interview by Customer Research Inc.

MD
Mike D.
Middleton, WI
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/09/2018 Category: Service
Mike said they do a good job.
This review was collected via phone interview by Customer Research Inc.

FC
Freddy C.
Middleton, WI
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/02/2018 Category: Service
Freddy said the business was very trustworthy and he was happy with the work. They did great work on the vehicle.
This review was collected via phone interview by Customer Research Inc.