Business Solutions
English Español
SureCritic / Makes / Hyundai / IONIQ 5 / 2023

2023 Hyundai IONIQ 5

Average Score

Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5
4.3
(1610 Reviews)
43%
Write a Review
Category Summary
(Avg. out of 10)
    Value
  • Features
  • Build Quality
  • Fun
  • Reliability
  • Performance
  • Exterior
  • Comfort
  • Interior
  • Styling

Reviews

Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5
4.3
(1610 Reviews)
Write a Review

Reviews

BN
gravatar
Barbara N.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/02/2025
Verified Review

Barbs ionic review

I really love the car.
Recommended
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling
PB
gravatar
Peter B.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/02/2025
Verified Review

Performance

The Ioniq5 is a very comfortable, quiet car with good acceleration. A nice looking car and practical as a mid sized SUV. There have been several recalls that were not critical in nature. The failure of the 12 volt battery was the only repair related activity so far
Recommended
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling
JS
gravatar
Jimmy S.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/02/2025
Verified Review

The SUV Hatchback with no rear wiper.

After taking my car to the dealership for many recalls and minor problems, the vehicle, overall, is never dull. I always enjoy the rocket acceleration. This car can keep up with most any normal sports car on the highway.
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling
HA
gravatar
Harvey A.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/01/2025
Verified Review

. The ride is so smooth and quiet and the exceleration is amazing.

Great car with zero problems in over 2 years. Buy or lease one.
Recommended
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling
LG
gravatar
Lyn G.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/01/2025
Verified Review

Great car

Ideal if you can have a home charger. I relied on public charging and it was a challenge, but the car itself was fantastic.
Recommended
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling
SH
gravatar
Steve H.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/01/2025
Verified Review

Very Nice Car

Great car, some reliability issues
Recommended
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling
CA
gravatar
Clarence A.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
10/01/2025
Verified Review

ioniq 5

the car is comfortable with a good overall driving experience, but the driving range deteriorated rapidly after purchase (lease). a number of the electronic functions don't work well or have odd quirks that make me think that some features were designed by someone that doesn't own or drive a car. the self-lock/unlock is not good. scheduled charge is not reliable, which greatly impacts reliability (it is very annoying to find the car uncharged after being plugged in with the care announcing "charge scheduled" the night before). the driver lane assist will stop working without notice and sometimes doesn't start working with no way of knowing if it's on or just needs more time to figure out where the car is.
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling
Hyundai Motor America responded on 10/01/2025 10:48 AM

Hello Clarence,  Thank you for sharing your feedback regarding your vehicle and experience thus far. If you have any questions or concerns about Hyundai vehicles, please contact our customer connect center at (800) 633-5151 or visit www.hyundaiusa.com. Thank you ^cc.
HH
gravatar
Hieu H.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/01/2025
Verified Review

Good car

Good and sustainable car
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling
JY
gravatar
Jason Y.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/30/2025
Verified Review

Great Compact EV

My wife and I love it.
Recommended
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling
GC
gravatar
Gregory C.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
09/30/2025
Verified Review

A mixed bag!

Overall in the day to day the car is fantastic. We love the way it drives, how comfortable it is and at sensible highway speeds it is pretty efficient. However, we have been very disappointed by the number of recalls and the major issues with the ICCU. We had this fail, stranding us while on holiday, and while a "local" Hyundai dealer was able to fix the car in 5 days we were unable to claim the cost of a rental, Hyundai simply denied the claim... When the car was towed to the dealer we were reassured a replacement car or rental would be covered as the ICCU failure was a manufacturing fault. We are now very worried the ICCU might fail again and strand us somewhere with a new born baby!... Very disappointing for a brand new expensive car. It makes it very hard to recommend to others. The lack of clear communication from Hyundai on this issue is also frustrating! It seems like the recalls have simply replaced ICCUs with the same unit again so we have no confidence it won't fail in the future. In addition to the above it is very hard to get an appointment at a Hyundai garage so services and recalls take ages to get sorted. We also really struggled with the NACS adapter (we still haven't received one...) Having to ensure one hidden button is toggled on the website was annoying at first, then the email came through with an old address despite Hyundai having our new address for other post. We then couldn't update our address on the website, and multiple requests to customer services didn't get a reply or a resolution. It would have been better if you'd simply let people buy them from you at low cost rather than go through this annoying performance. The logistics must have cost Hyundai a fortune! Finally having to use the Hyundai maps for battery preconditioning is frustrating to the point we don't use it. The maps are often out of date, don't know the latest traffic and it is very hard to put in the correct charging station to activate the preconditioning. There needs to be a way of using preconditioning and Android Auto! We would switch car brands for a feature like this in the future.
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling
Hyundai Motor America responded on 09/30/2025 02:28 PM

Hello Gregory, We are disappointed to hear about your most recent experience. Let us get involved right away and we will reach out to you within 24 hours. We are creating a case and we want to review your previous claim. Thank you. ^cc
CB
gravatar
Cindy B.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/30/2025
Verified Review

We LOVED our 2023 IONIQ5 SEL - Upgraded to the 2025 IONIQ5 Limited -

Outstanding vehicle. Super fun to drive. Love the looks, handling, and safety features.
Recommended
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling
TM
gravatar
Tom M.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/29/2025
Verified Review

Overall, a very good vehicle!

Very comfortable and roomy in town and on the road. Nicley appointed upholstery. Performance galore. A bit challenging for my 6' 2" frame to enter and exit. No rear window washer/wiper is a real problem. I understand that is no longer a problem in 2025 - but that doesn't help me. Major oversight in my perspective. No memory for drivers seat and mirrors. I know that's available - and I wasn't willing to spend $6,000 for this - the only feature I was interested in from the next higher package. Too many prompts in the nav system - annoying.
Recommended
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling
MD
gravatar
Mark D.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/29/2025
Verified Review

Best car I have owned

The Ionic5 is a great car—comfort, performance, reliability. We have put on over 59,000 miles in a little over 2 1/2 years. It has had almost no repairs needed: just one reprogramming of the charger that cut off occasionally, and one replaced cap on the receiver of the fast-charging port The biggest disappointment is no rear wiper. We live on a gravel road and the dust accumulated so you can’t see out the rear. Same with winter snow. This is a stupid omission that lessens driving safety.
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling
MN
gravatar
Marie N.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/29/2025
Verified Review

Excellent but not perfect

Overall great car but headrest on driver’s side prevents comfortable seating.
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling
KS
gravatar
Kevin S.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/29/2025
Verified Review

Great All-Round EV SUV

My 2023 Ioniq 5 is stylish, roomy, smooth, and quiet. It has great acceleration and is a blast to drive. It charges very quickly on DC fast chargers that support the 800 volt architecture. The range with the All Wheel Drive SEL model is decent. The maintenance has been very minimal in the first two years of ownership, and I've had only a few minor issues with the vehicle. The lack of software updates over the past year has been a little disappointing. Overall I have been very happy with the Ioniq 5 so far.
Recommended
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling
PF
gravatar
Paul F.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/29/2025
Verified Review

Good Vehicle and functional

Good combination of performance and styling. It still is a head turner despite seeing more of them than when I purchased. IMO severe design flaw w/o rear window wiper/cleaner. Cannot see through rear window in inclement weather.
Recommended
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling
JD
gravatar
John D.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/29/2025
Verified Review

Love it

Car is fantastic, favorite car I’ve ever owned. A few observations- ICCU issue, while I haven’t had da problem it’s concerning to think this is lurking USB ports seem inconsistent Lack of support for push button battery preconditioning and wireless car play - this should be an OTA update
Recommended
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling
MG
gravatar
Mark G.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/29/2025
Verified Review

I love my Ioniq 5

This is my first EV and it is wonderful. Great acceleration and handling. Quiet. The EV charging is easy to use. Love the wide display in the center console. Virtually no maintenance. I take it in for an inspection periodically and rotate the tires. Thats it. My only complaint is I have gone through 2 12V batteries in the 2 1/2 years I have owned it.
Recommended
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling
JR
gravatar
Jean R.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/29/2025
Verified Review

Great vehicle!

There are only a couple things that I would recommend changing that would improve the vehicle.
Recommended
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling
TK
gravatar
Timothy K.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/29/2025
Verified Review

Great EV but leasing agreement is the worst in the industry.

We loved our Ioniq 5 but made the mistake of leasing it. The lease we found out was non-transferable and we were forced to shell out an additional $5000+ to return the vehicle early
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling
Displaying 20 Reviews

Businesses Near You

  • Hyundai Dealer
  • Used Car Dealer
  • Auto Maintenance
98%
Towne Hyundai Orchard Park
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(5163 Reviews)
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(58 ReScores)
Appointments
  • Hyundai Dealer
  • Genesis Dealer
  • Auto Maintenance
100%
Lee Johnson Hyundai of Everett
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(201 Reviews)
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(45 ReScores)
  • Hyundai Dealer
  • Auto Repair
  • Auto Maintenance
98%
Duncan Hyundai
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1629 Reviews)
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(55 ReScores)
Appointments
  • Hyundai Dealer
  • Auto Repair
  • Auto Maintenance
96%
Tim Moran Hyundai
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(4414 Reviews)
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(112 ReScores)
Appointments
  • Hyundai Dealer
  • Auto Repair
  • Auto Maintenance
97%
Lee Johnson Hyundai of Everett
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(4493 Reviews)
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(172 ReScores)
Appointments
  • Hyundai Dealer
  • Auto Repair
  • Auto Maintenance
97%
High Desert Hyundai
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1688 Reviews)
Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5
4.3
(44 ReScores)
Appointments
  • Hyundai Dealer
  • Auto Repair
  • Auto Maintenance
97%
Jim Click Hyundai of Green Valley
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1442 Reviews)
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(113 ReScores)
Appointments
  • Hyundai Dealer
  • Auto Repair
  • Auto Maintenance
97%
Hamilton Hyundai
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(252 Reviews)
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(10 ReScores)
Appointments
  • Hyundai Dealer
  • Auto Repair
  • Auto Maintenance
97%
Don Wood Hyundai
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(683 Reviews)
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(24 ReScores)
Appointments
  • Hyundai Dealer
  • Auto Repair
  • Auto Maintenance
95%
Jim Click Hyundai Auto Mall
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(3658 Reviews)
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(121 ReScores)
Appointments
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.