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SureCritic / Makes / Hyundai / IONIQ 5 / 2023

2023 Hyundai IONIQ 5

Average Score

Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5
4.3
(1611 Reviews)
43%
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Reviews

Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5
4.3
(1611 Reviews)
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Reviews

JM
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Jordan M.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/19/2025
Verified Review

Great vechile overall

The Ioniq 5 has been a great vechile overall. But there are a few technology items that could use work. The door handles do not always lock when touched after closing. The usb ports have issues. The charging door out button does not always work. And charging at times can go into alarm. Software needs to be worked on and updated faster.
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TS
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Thomas S.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
09/19/2025
Verified Review

Poor Battery Life - Not a Great Driving Experience

First and foremost, the battery life is terrible. I lost almost 75 miles in charge life since owning the car. Also, the car handles like a go-cart. Not a great ride either. You have work to do on this model.
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Hyundai Motor America responded on 09/19/2025 11:28 AM

Hello Thomas,

Thank you for sharing your feedback regarding your 2023 Ioniq 5 and experience thus far.  ^cc 

Hyundai Motor America responded on 09/19/2025 11:29 AM

Hello Thomas, Thank you for sharing your feedback on your 2023 Ioniq 5. We continuously monitor the feedback of our owners as we develop new models and trims to best match our consumers' preferences. ^cc
KP
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Katilynn P.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/19/2025
Verified Review

Overall happy

Love the car. Did have problems with ICCU which was covered under warranty but Hyundai took over 2 months to fix and had very poor communication regarding updates.
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MH
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Mary-Alice H.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/18/2025
Verified Review

MA's ionic 5

Love pretty much everything expect the back window.
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MM
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Michael M.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/18/2025
Verified Review

Great car

very solid car, handling is great. Only things I would charge improve headlights, add rear window wiper.
Recommended
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AJ
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Amy J.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/17/2025
Verified Review

Never going back to gas!

We like this car so much we traded in our second car for another in the Ioniq line. Great performance, fun to drive, great range on the battery. The second row is the most spacious among all two row electric vehicles we tested—room for all three kids including two booster seats. Spacious trunk. My wife and I fight over who gets to drive it. Minor issues: Infrequent ICCU home charging issues, first addressed with a software update, then it died entirely and had to be replaced. Also had some issues with the 12 volt battery dying. All covered by Hyundai warranty.
Recommended
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CW
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Chris W.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/17/2025
Verified Review

Our 2023 Ioniq 5

We love this car. It's so fun to drive, so quiet and secure feeling. The only thing we don't love is that the rear window tends to get dirty fast and we wish there was a wiper and wiper fluid to easily take car of that.
Recommended
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RI
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Robert I.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/17/2025
Verified Review

Review needs a title? What are we doing here?

Very happy with this car 2.5 years in. Love driving it, good comfort, easy to charge. Safety features appreciated.
Recommended
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RY
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Ronald Y.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/17/2025
Verified Review

Overall this is a great care with only one major concern.

AC doesn't always turn on. You have to turn off car and then turn it on again to get the AC to work on many occasions.
Recommended
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JW
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James W.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/17/2025
Verified Review

great car fun to drive

love the car but somewhat disappointed that there are no interior "mood" lights or exterior LED-EV cool lights
Recommended
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EG
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Eileen G.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/17/2025
Verified Review

Prefect car except no rear wiper. Why?

Why is there no rear wiper
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CG
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Christopher G.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/16/2025
Verified Review

Great ride and charges fast

This vehicle delivered all of its promises of fast charging, fun and comfortable driving experience, and low maintenance. I loved the car so much I actually purchased a second one.
Recommended
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LS
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Lisa S.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/16/2025
Verified Review

Great Car

Very happy with the car
Recommended
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RF
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Rob F.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/16/2025
Verified Review

Best car that checks *all* the boxes

Fantastic car! It looks small, but it's incredibly spacious inside. It's so responsive that it's changed how I drive- it's almost like zooming around on my motorcycle. Pretty comfortable as well- not quite luxury car territory, but it's not far off. Basically, it's a combination family vehicle, commuter car, economy car (very cheap to drive) and sports car, all in one.
Recommended
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RC
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Redge C.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/16/2025
Verified Review

Great EV

After resolving ICCU issue, which was very frustrating, the car has been fantastic
Recommended
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DU
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David U.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/16/2025
Verified Review

Great car. Just a couple quirks.

We have really enjoyed this car. It is very smooth and quiet, and has been a great first EV for us. It charges fast and it easy to operate. The touch screen tech took a little getting used to The only qualms we have about it are small, and apparently have been fixed in the newer models. The lack of a rear windshield wiper is particularly problematic. Really wish that there was a retrofit for this. It can be a challenge in the winter not being able to see out your rear window without having to stop and wipe the window by hand. Also, the lack of wireless Android Auto is a little annoying. In the 2023 model, you can only use Android Auto by plugging your phone into the USB jack. Not an insurmountable thing, and apparently it has been fixed in the newer models. (Again, retrofit?) Otherwise, great car!
Recommended
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DH
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David H.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
09/16/2025
Verified Review

Bad build quality broke down three times.

Will buy this again.
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Hyundai Motor America responded on 09/16/2025 06:53 AM

We are really sorry to hear about your experience with your 2023 Hyundai IONIQ 5, David. Your feedback will help us in identifying the areas where we can improve overall driving experience and durability of our vehicles. Thank you for your feedback. ^cc
RW
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Richard W.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
09/15/2025
Verified Review

Very unreliable

Over the past 7 months . Vehicle has been at dealership for repairs for 3 months . Currently there for 2 months with issues that the dealership can’t seem to repair or figure out
    Value
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Hyundai Motor America responded on 09/16/2025 07:01 AM

Thank you for sharing your concerns with us. A representative from our team will be in touch with you to investigate this further. ^cc
SS
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Stuart S.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/15/2025
Verified Review

2023 Ioniq 5

I love this car and enjoy driving it.
Recommended
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RP
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Richard P.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
09/15/2025
Verified Review

Very nice car but tons of software issues cause constant frustration.

There are countless software related issues we are constantly fighting. The automatic seat positioning from our profiles often move the seat backs to the wrong position and when that happens sometimes we lose the ability to position the seatback where we want it making driving unsafe. Sometimes we lose all of our radio presets. The algorithm for miles we can drive based on the current state of charge are constantly overstated by maybe 20%-30% so totally useless. The 12 volt battery only lasted 18 months and we had to replace it at out expense. The hyundai phone app often doesn't work.
    Value
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Hyundai Motor America responded on 09/16/2025 08:24 AM

Hey Richard, thank you for sharing your feedback regarding your vehicle and experience thus far. If you have any questions or concerns about Hyundai vehicles, please contact our customer Connect Center at (800) 633-5151. Thank you ^cc. 
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