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SureCritic / Makes / Hyundai / IONIQ 5 / 2023

2023 Hyundai IONIQ 5

Average Score

Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5
4.3
(1613 Reviews)
43%
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Reviews

Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5
4.3
(1613 Reviews)
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Reviews

JM
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Jeremy M.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/13/2025
Verified Review

Best Driving Vehicle I've Ever Owned - But Be Prepared for EV Hassles

This is a touch review to give. On one hand, this is the best vehicle I've every owned...and it's not that close! The build quality of the Ioniq 5 is excellent. I love the way this vehicle drives! It's smooth, responsive and also comfortable. Oh, and it's incredibly quiet! The back seat is very roomy - it can comfortably sit 5. The tech in the car is very high quality and is also reliable. I will also add that it's amazing to have a car that requires so little maintenance! If I had to nitpick anything, I would simply suggest to add a rear-window wiper (Hyundai already did for '25) and I would also want the seatbelts adjusted or padded to they don't knock around the side of the car (only because the car is SOOOO quiet). So...yeah...the car is amazing. If you are willing to look for an EV I would HIGHLY recommend this vehicle. If you are on the fence about it, though, let me throw out a couple of cautionary items: first, the charging infrastructure in the midwest of the US (I live in Ohio) is pretty paltry. If you want to do any traveling > 50 miles, much planning is needed as there aren't many charges that can take advantage of the car's fast-charging capabilities. Second, if you have cold winters like me, be prepared for a significant drop in range. While I love getting 300 miles for 8-9 months a year, it drops to maybe 200-220 in cold conditions. Again, if you travel much that is a big impact. Lastly, while I haven't had to deal with much in terms of maintenance or repair, my experience with dealer service on the EV has not been great. It doesn't seem like their mechanics have much experience with these cars. I had an incident where I blew out a tire after running over a large board while in heave traffic. I found out that the board bounced up and "damaged" the battery shield which sits below the car. That part and repair cost over $5k! And I had to wait almost 8 weeks to get the part. Again, I chalk most of this up to the fact that this is still a newer technology. Hopefully, the infrastructure continues to grow and the battery performance in cold weather does as well.
Recommended
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RK
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Robert K.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
08/13/2025
Verified Review

Great vehicle with one exception

Love the car but not the company. Serious charging issue was never adequately addressed.
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Hyundai Motor America responded on 08/13/2025 02:23 PM

Hello Robert,

Thank you for sharing your feedback on your 2023 Ioniq 5. We continuously monitor the feedback of our owners as we develop new models and trims to best match our consumers' preferences. ^cc 
CH
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Chuck H.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/13/2025
Verified Review

Good experience

I would buy again
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JH
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Jack H.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/13/2025
Verified Review

Ioniq 5 is a great car!

I’ve had this car for two years and absolutely love it!
Recommended
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SP
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Stephen P.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/12/2025
Verified Review

I need a Tesla Charging station adapter now!!!!!!!!!

overall we really have enjoyed the car. However it needs a rear window wiper because you cannot see out of the rear window when it rains or it is dirty and this is dangerous. The lane assist function is dangerous because on curves it does not always know what to do. I am extremely disappointed because despite many phone calls and following all of the procedures given to me I still do not have the adaptor to share at Tesla charging stations.
Recommended
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DL
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Dennis L.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/12/2025
Verified Review

My 2023 Hyundai Ioniq5

I have owned my car for over two years and, so far, I'm very happy with it. The car has had no issues, with the exception of a few recalls, which were all fixed promptly by the DGDG Hyundai dealership. While I am satisfied with the car itself, my experience with Hyundai dealerships has been disappointing. I purchased my car at the San Bruno, California dealership and had many unpleasant experiences there. As a result, I now take my car for service at the DGDG Hyundai dealership instead. It seems that Hyundai dealerships, in general, need to improve their management. Online reviews also suggest that many customers are unhappy. Because of these negative experiences with the dealerships, I will not be purchasing another car from Hyundai, even though I'm happy with my current vehicle.
Recommended
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AP
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Aaron P.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/12/2025
Verified Review

Great car. Would definitely buy another.

Love the Ioniq 5. It drives easily, charges in my garage easily, and does everything I need it to do. My family enjoys driving it, too. The whole "no gas" thing has definitely won over everyone in our household. The rear seats drop down for easy cargo hauling. I have made several runs to my cabin up north (2 hour drive) and it performs admirably, even on unmaintained roads. I have had it in to Hyundai for service, and they are amazing over there.
Recommended
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JS
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Jason S.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
08/12/2025
Verified Review

When its running well, it's a great vehicle

This vehicle is a lot of fun to drive. After purchasing the vehicle, was surprised to learn about the hidden maintenance costs such as replacing the 12V battery every two years. I learned this the hard way, and without warning. There should be a warning message displayed at least a week before a 12V needs replacement. Currently, the only warning is after the 12V has failed. Surprised to learn the tires need replacing every 20k miles, or sooner if a foam insert becomes unglued which causes extreme shimmy on the highway. For that issue, the dealership was of little help, other than to charge over $600 for a replacement. The ICCU failure issue occurred in my vehicle, without warning. And I had to call a tow truck and wait about a month for a replacement ICCU. Customer service was ineffective at expediating a replacement ICCU. And the chance of repeat failure makes me hesitant to drive this vehicle on long trips. I would expect Hyundai to send a clear message to all their impacted customers that this issue will be solved and/or the ICCUs will be replaced past the standard 10yr warranty. The Level 1 factory installed charger failed at year 2, and the local dealership said it is unlikely they will replace it. When I called Hyundia customer service, the representative suggested I take it to another dealership. I would expect Hyundia to have greater authority over what a dealership is willing to replace under warranty. After my recent experience, I am seriously concerned about hidden maintenance costs. And would hesitate to recommend this vehicle to a friend.
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Hyundai Motor America responded on 08/12/2025 01:50 PM

Hello Jason,

Thank you for sharing your feedback on your 2023 Ioniq 5. We continuously monitor the feedback of our owners as we develop new models and trims to best match our consumers' preferences. ^cc 
JW
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Jennifer W.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/12/2025
Verified Review

Amazing spaceship type car but some software and part recalls

Overall I'm very happy with my Ioniq 5, it really is futuristic and I haven't had issues with the bells and whistles of this car. Within the first year though it would not reliably connect to my home charger meaning I often woke up with no charging and had to go charge at a station. At the time charging at Electrify America stations was free (having 2 years of free charging from Hyundai is an awesome perk). It took a long time and the issue wasn't fully fixed until many months later when the ICCU was replaced and covered under warranty. I have zero charging problems now. The other issue that came up is my 12v battery kept draining. I took it in multiple times over about a year with gaps in-between where it worked. It ultimately wasn't fixed until I replaced the battery myself. It's very confusing to me why Hyundai didn't just replace the battery from the beginning. They just kept recharging it instead and did software updates that might help. By the time they told me they needed to replace the 12v it was no longer under the 2 year warranty. When this issue first happened it was within that time period. My options were to pay them $500-600 to replace or to replace it myself, which they didn't actually tell me that was an option- I realized that myself. I replaced the battery myself for about $350. It was a very big hassle where i'd be driving my car and suddenly lots of flashing and beeping and warnings to pull over. Then my car would completely shut off and I'd be stranded. I'd wait for Hyundai assistance to send local help and it'd take up to an hour of waiting. A couple times I had my young kids with me, it was stressful to say the least. Now that the issue is fixed I have no problems and my car works great but getting here was a big pain for my first new car purchase. I still don't regret buying an ioniq 5 but at the time it was a newer model for Hyundai and there were big growing pains.
Recommended
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DF
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Doreen F.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/12/2025
Verified Review

Love this car, but...

I've never enjoyed a car more: great features, comfortable ride, great interior and exterior design. BUT -- something needs to be done about the ICCU failures. The software updates, and I've been compliant with all, aren't fixing the issue. And I'm not hearing about any redesign improvements coming any time soon.
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MS
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Mary S.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/12/2025
Verified Review

GREAT FIRST EV

Wanted a ski car, this fits the bill in every way. Only negative is the lack of rear wiper, but with good outside mirrors it never had been an issue. The two downsides for this car, #1 Has poor resale value #2 Dealer was a terrible experience both in buying the car and service department.
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DC
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Daniel C.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/12/2025
Verified Review

Small irratations

The car's performance has been good. I did need a major part replaced having to do with the inability to charge the battery or start the car. Newer models have corrected the inconvenience of not having a rear window wiper. There has also been a rattle issue with the back hatch. A recall 90% solved the rattle and I've not heard of newer models having the same issue. I'm in an older generation. There's much more "infotainment" that I need or use, some I use so infrequently I have to go to the "manual" to relearn the procedures. A final comment, when the major parts were being replaced I was without my car for 5 1/2 weeks. After two days I was given a loaner, still, that's way too long to be without my car.
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HS
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Harry S.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/11/2025
Verified Review

My first, but not last Hyundai EV

A steep, but very pleasant learning curve was necessary to get really acquainted with my Ioniq 5. The car was simply loaded with stuff I had never expected in this price-range. Since I am a confirmed electronics enthusiast I enjoyed getting to know it all. In the time I owned this vehicle not one thing, not one single thing went wrong! This was the first car I ever owned where this happened. The ride is super quiet and very comfortable; maybe not as cushiony as my previous car, a top-of-the-line Cadillac, but that one is simply 19th Century compared to this Ioniq 5. So, when the lease was up it was a no-brainer to switch to the next Ioniq 5.
Recommended
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TM
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Tom M.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/11/2025
Verified Review

Love it but concerns on the fit and finish.

I love this car but my concerns have been proven correct. After only 2/12 years of ownership and less than 11k in miles, the front driver seat stitching has caused micro tears in the pleather. Also, on both rear windows the black trim paint is starting to peel off. So give you some concept of this, I painted my Hyundai emblems with Dip You Car peelable paint 2 years ago. That paint has no issues with it but the trim paint is starting to peel off. It just a small area but again after 2 1/2 years and less than 11k miles on the car this should not happen.
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GS
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Gregory S.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/11/2025
Verified Review

nice but to low to the ground for entry

terrific safety features...accelerates easily...
Recommended
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RK
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Ramona K.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
08/11/2025
Verified Review

More than 50% loss in value

Resell value is too low
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Hyundai Motor America responded on 08/11/2025 02:27 PM

Hello Ramona,

Thank you for sharing your feedback on your 2023 Ioniq 5. We continuously monitor the feedback of our owners as we develop new models and trims to best match our consumers' preferences. ^cc 
CC
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Charles C.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/11/2025
Verified Review

Good, versatile vehicle

Good, reliable vehicle. Features, reliability and versatility are great. Price went up too much to get next level up trim package (from SE to SEL) and paint color, value is medium on this vehicle. Range could be longer, but that is an general BEV problem.
Recommended
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RL
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Ruty L.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/11/2025
Verified Review

I enjoy driving the Ioniq 5

I enjoy driving the Ioniq 5
Recommended
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JH
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Justin H.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/11/2025
Verified Review

Decent with nice features.

Been a good vehicle despite the lack of rear wiper and squeaky rear hatch. Had to fix with velcro pads, 3 recalls couldn't fix the issue.
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PZ
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Peter Z.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/11/2025
Verified Review

Great car and fun to drive

Liked this one and traded in for a 2025
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