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SureCritic / Makes / Hyundai / IONIQ 5 / 2023

2023 Hyundai IONIQ 5

Average Score

Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5
4.3
(1613 Reviews)
43%
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Category Summary
(Avg. out of 10)
    Value
  • Features
  • Build Quality
  • Fun
  • Reliability
  • Performance
  • Exterior
  • Comfort
  • Interior
  • Styling

Reviews

Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5
4.3
(1613 Reviews)
Write a Review

Reviews

SL
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Stuart L.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
06/02/2025
Verified Review

Vehicle Generally Good. Hyundai Warranty Support and Dealerships Poor

The vehicle is spacious, easy and fun to drive and comfortable. Creaky frame noises while driving. Have been highly annoyed by frequent recalls for software updates. Experienced "warranty" failure in Michelin tire which Hyundai said wasn't their problem, and Michelin dealerships said were "headaches" that they couldn't get corporate to support. Hyundai dealership support and performance seem to be on a downward trajectory (hard to schedule appointments and poor service). Have enjoyed the car but wouldn't recommend to friends and family.
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Hyundai Motor America responded on 06/09/2025 03:07 PM

We’re so sorry to hear about your experience with one of our dealerships. Although each Hyundai dealer is independently owned, we still hold them to the highest standards. We’ll be sharing your feedback with their management team. ^cc 
NT
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Norma T.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/02/2025
Verified Review

Ioniq 5 review

over all an awesome car.
Recommended
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MP
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Mark P.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/02/2025
Verified Review

Excellent car

Rear windshield gets dirty, and it’s hard to see through. It needs a wiper.
Recommended
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DD
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Donalea D.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/02/2025
Verified Review

Vehicle is very comfortable. Only missing a rear window wiper.

Comfortable
Recommended
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AH
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Alexander H.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/02/2025
Verified Review

A fun comfortable ride that is missing some basic features.

The ride quality is great. Even with only RWD it's fairly quick and doesn't feel sluggish. Seats are fairly comfortable. Trunk space is good, frunk is disappointingly small for no real reason (lots of empty space since I don't have a front motor, but most of it isn't used since the frunk is so shallow). Trunk light is a useful feature, but why is it only one light on the left side? Maybe move the light more central or add another one on the other side. Why is there no way to fold the rear seats down from the trunk? The wireless charging pad is terrible and acts more like a heating pad than a charging pad. The ambient lighting is a simple but nice feature. I really like the open center console design, allows for storing large items there that would never fit in other cars' center consoles. Why is my interior black but the massive bezel around the display white?
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MP
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Megan P.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/30/2025
Verified Review

Best car I’ve ever had.

I loved this car !
Recommended
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BG
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Bradford G.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/30/2025
Verified Review

Great ev

Good ev!!!
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RH
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Robert H.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/30/2025
Verified Review

great car, fun to drive

The car rides and great and is comfortable
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RW
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Rita W.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/30/2025
Verified Review

After 2 years still love my Ioniq 5

The Ioniq 5 is fun to drive, very roomy and comfortable, handles the road very well and no gas needed. The only thing it is missing is a rear wiper.
Recommended
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MD
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Mahesh D.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/30/2025
Verified Review

Car well made runs well but multiple recalls one time for 5 weeks fix

Good car and ride as long as no problem if encountered one part could delay to fix it
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AM
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Alexander M.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/30/2025
Verified Review

Favorite car I have owned

The driving experience is wonderful. Lots of pick up and yet very smooth. No range issues. Comfortable seats, nice climate and entertainment controls with physical buttons. Plenty of space in the back row for the family. Had an issue with the ICCU but was replaced by Hyundai at no cost.
Recommended
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JH
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James H.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/30/2025
Verified Review

great car, terrible dealer

My ioniq has been a terrific car for the past two years. My dealership experience has been terrible. Sales are dishonest, and service has made mistakes every time I have taken the car in.
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AL
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Alfred L.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/30/2025
Verified Review

I am still waiting for the complimentary NACS DIRECT CHARGING ADAPTER

Vehicle is sound
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GD
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George D.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/30/2025
Verified Review

Car is great! 2 yr 12 V chrg problem w ICCU is NOT! NOT FIXED!

10! U kidn
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Hyundai Motor America responded on 05/30/2025 09:41 AM

Thank you for sharing your concerns with us. This information has been forwarded to your case manager for further handling. ^cc
RG
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Robert G.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/29/2025
Verified Review

I Love the IONIQ 5

My car was in the shop for over two months so that spoiles my rating a bit. For the most part I really like this car. I love the fast charging and overall comfort. I like the range of the RWD car.
Recommended
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EM
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Emmanuel M.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
05/29/2025
Verified Review

Charge time too long

EV is great for in town tree m driving and charging over night. If you drive out of town charge time is too long. Driving speed greatly reduces charge percentage. I'm 20 miles from work, and I use about 12 to 14 % of full charge. On the highway at least 20% It takes 3 hours or more to charge the battery 40% at a 40 amp rating which is the most important can get from my 240 v charger.
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Hyundai Motor America responded on 05/29/2025 11:24 AM

Thank you for sharing your impressions of your 2023 Hyundai IONIQ 5 Emmanuel. We continuously monitor the feedback of our owners as we develop new models and trims to best match our consumer's preferences. We have forwarded your information to the appropriate department. ^cc
JH
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Jason H.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/29/2025
Verified Review

Great SUV

I got a certified pre owned. Had to damages that the dealer would not fix but great condition otherwise.
Recommended
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PA
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Peter A.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/29/2025
Verified Review

Great car, the worst service experience at the dealership

Unfortunately, I’ve had to steer several neighbors away from buying this vehicle and not because of the vehicle, but because of the poor dealership experience. It couldn’t be any worse, even something simple as several voicemails left at the service part of dealership and never hearing back, over the course of a week or two. No one ever picks up live, and the messages go into voicemail. Hell, meaning they are never returned.
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RH
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Ronald H.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/29/2025
Verified Review

Love our Ionia 5

It’s a pleasure to drive. We have taken several road trips and have always found charging stations available.
Recommended
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CL
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Christopher L.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/28/2025
Verified Review

I guess I have to put a title here also the car is really nice

Car is excellent but the door panels get squeaky lately which is annoying.
Recommended
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