2023 Hyundai IONIQ 5 Reviews - Verified Owners

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(Avg. out of 10)

Reviews

4.3

(1601 Reviews)

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Emre R.

2023 Hyundai IONIQ 5

Verified Owner

11/11/2025

Verified Review

My 2023 Ioniq 5 SEL

Love my I-5!!! It’s fast and very easy to maneuver thru traffic, etc. only downside had been all the recalls on its electronic functions.

Recommended

Karen M.

2023 Hyundai IONIQ 5

Verified Owner

11/11/2025

Verified Review

An excellent vehicle

A dream to drive, a pleasure to own.

Recommended

Daniel R.

2023 Hyundai IONIQ 5

Verified Owner

11/11/2025

Verified Review

Decent vehicle, poor service, major issues still unresolved

Issues: - Software updates quickly fell behind newer models (no manual preconditioning, for example) - High subscription fees for map updates and remote services (BlueLink) after first three years. - Vehicle is unable to level 2 charge at advertised rate for more than a few minutes - Local dealer and Hyundai corporate never responded to emails trying to schedule appointment to fix: above charging issue, remote park assist issue causing car to turn off while using feature, non-functional 110V V2L plug under rear seat, and other misc issues. - ICCU failure seems imminent -- lack of explanation of issue and no reliable fix from Hyundai. - Free NACS adapter was promised in early spring 2025, I never received communication to get it and ~5 calls to Hyundai support have been fruitless.

Hyundai Motor America responded on 11/12/2025 06:51 AM

Hello Daniel, we’re truly sorry to hear about the concerns you’re experiencing with your vehicle. We would like the opportunity to investigate any issue related to your vehicle. A representative will be in touch with you shortly to investigate further ^cc.

Craig K.

2023 Hyundai IONIQ 5

Verified Owner

11/11/2025

Verified Review

Excellent EV

The Ioniq 5 has been a very reliable car for me. I have not had any problems with the car that required me to take it to the dealer or a repair shop to get it repaired in the two years that I have owned it. I did have a few recalls that needed to be taken care of. But that is all. I love to drive the car, it has a very comfortable ride and the drivers seat is very comfortable and can be adjusted to my personal needs easily. It has remarkable acceleration and the regenerative braking is adjustable so you can choose the level that is appropriate and safe for the driving conditions. I use the highest level of regenerative braking most of the time in warm weather and I really do not have to use the brake pedal except to bring the vehicle to a complete stop. The charging system is capable of accepting the highest capacity chargers available today which makes charging at commercial chargers very quick. The cargo carrying capacity is plenty big for my needs. I live in a location that has both very hot conditions and very cold (0 deg. Fahrenheit or below) and the car does well in both situations. It is kept in a garage when not in use so that helps quite a bit. The climate control system keeps the car comfortable in all situations that we encounter in our area. The things that I wish were better about the car: It REALLY NEEDS a rear window wiper. The turning radius is different than any other vehicle I have ever driven. When backing up it seems like the turning radius is quite wide. When driving forward I seem to have trouble hitting the center of parking spaces. It seems to turn short (sooner) than other vehicles and when I try to compensate I wind up on the far side of the parking space. My wife feels like the passenger seat is very hard but others don't seem to feel that way. The visibility around the steering wheel of the instrument panel and the infotainment center is not the best. I have to move my head around to see various things on the displays. Other cars I have owned do a much better job with this (e.g. Honda CR-V).

Recommended

Jerome B.

2023 Hyundai IONIQ 5

Verified Owner

11/11/2025

Verified Review

23 Ionic

Good vehicle

Recommended

Robert P.

2023 Hyundai IONIQ 5

Verified Owner

11/10/2025

Verified Review

ICCU issues, tire issues, multiple recalls where I had to bring car back into dealer

Hyundai Motor America responded on 11/10/2025 01:55 PM

Hello Eric, We are sorry to hear about the mechanical issues and recalls that required visits to the dealership. We encourage you to continue working with your authorized Hyundai dealership for assistance. If you have any questions or concerns about Hyundai vehicles, please contact our customer connect center at (800) 633-5151. Thank you ^cc.

Kelly R.

2023 Hyundai IONIQ 5

Verified Owner

11/10/2025

Verified Review

Fix the ICCU issue, have EV batteries made in the USA, getting a battery replacement shouldn't take over 4 months to get. Hyundai should never make the customer pay for their rental car during a warranty fix, and warranty fix take 4 months, all while not reimbursing the customer until fix it done. That is unethical way to treat anybody for an issue Hyundai isn't willing to fix.

Hyundai Motor America responded on 11/06/2025 02:48 PM

Hello Jennifer,Thank you for sharing your concerns with us. This information has been forwarded to your case manager. ^cc

Shirley M.

2023 Hyundai IONIQ 5

Verified Owner

11/06/2025

Verified Review

Love it but had problems with software and tires.

Great except some hiccups.

Recommended

Alan S.

2023 Hyundai IONIQ 5

Verified Owner

11/05/2025

Verified Review

2023 I 5: Great Drive but Needs Some Changes

3 Stars of 5 due to design flaws.

Hyundai Motor America responded on 11/06/2025 06:35 AM

Hey Alan, thank you for sharing your feedback regarding your vehicle and experience thus far. We continuously monitor the feedback of our owners as we develop new models and trims to best match our consumer preferences. If you have any questions or concerns about Hyundai vehicles, please contact our customer Connect Center at (800) 633-5151. Thank you ^cc.

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