Worst Experience Ever - No More Hyundai
The lease was terminated prematurely due to persistent and erratic vehicle behavior originating from the front bumper flapper and front dash system. After a dashboard fault code appeared, the vehicle was taken to a local Hyundai dealer, where it remained out of service for approximately two months.
Per the service lead, the issue required replacement of the entire dashboard wiring harness and escalation to Hyundai’s technical team for troubleshooting, indicating a systemic design or integration failure rather than an isolated defect. During this period, the customer was not provided transparent or complete information regarding the scope or severity of the issue.
As an electrical engineer with prior automotive industry experience, it is evident that the vehicle suffers from poor design-for-assembly (DFA) and integration issues within the front dash architecture, including systems related to active collision avoidance, front-facing cameras, and associated sensors. These appear to be inherent design flaws rather than service-induced failures.
A formal request for lease termination was submitted to Hyundai and denied. As a result, we elected to immediately dispose of the vehicle and transition to a Lexus. Based on this experience, I will not consider Hyundai vehicles in the future.