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SureCritic / Hyundai Dealer / Hyundai of Wesley Chapel / ALEXIS CAMPISI
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ALEXIS CAMPISI

Hyundai of Wesley Chapel
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(71 reviews)
72

Reviews of ALEXIS CAMPISI

RS
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Richard S.
San Antonio, FL
2018 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/30/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Fantastic
The service when I went to Hyundai was excellent .also my service person was very cordial . I enjoyed the visit.
JOHN W C. from Hyundai of Wesley Chapel responded on 03/31/2022 07:04 AM

Thank you so much for the 5 Star Review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
AC
ALEXIS CAMPISI
SB
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Sheila B.
Wesley Chapel, FL
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/23/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Maintenance Service
I brought my Elantra in for and Oil change and Tire rotation. I also needed a tail light bulb replaced. Alexis took excellent care of me. She updated me on the status and I had my car back in under an hour. I always bring my car to Wesley Chapel Hyundai for servicing and have never been disappointed.
PAIGE P. from Hyundai of Wesley Chapel responded on 03/23/2022 05:55 AM

Thank you so much for the 5 Star Review Sheila! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
AC
ALEXIS CAMPISI
AD
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Andrew D.
Tampa, FL
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/22/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Way too easy
Easy drop off. Courteous employees. The email with what was needed for my car was appreciated. And the pickup was just as easy.
PAIGE P. from Hyundai of Wesley Chapel responded on 03/23/2022 05:50 AM

Thank you so much for the 5 Star Review Andrew! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
AC
ALEXIS CAMPISI
Verified Customer
Tampa, FL
2021 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/18/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
great service
you always greet me friendly, and get me in and out in time, this time as a very good experience , as i had Lexie taking care of me...great visit, !!
PAIGE P. from Hyundai of Wesley Chapel responded on 03/19/2022 06:13 AM

Thank you so much for the 5 Star Review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
AC
ALEXIS CAMPISI
RM
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Rachelle M.
Zephyrhills, FL
2020 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/16/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Great experience
Alexis Campisi was great and very helpful and kept me updated via text about the status of my vehicle, which I greatly appreciated.
JOHN W C. from Hyundai of Wesley Chapel responded on 03/16/2022 11:20 AM

Thank you so much for the 5 Star Review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

 

Employees worked with
AC
ALEXIS CAMPISI
CM
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Craig M.
Zephyrhills, FL
2022 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Good latch repair
Wesley Chapel Hyundai provided exellant warranty service on a minor problem without an appointment along with transportation to and from our home to retrieve our vehicle. Great service.
PAIGE P. from Hyundai of Wesley Chapel responded on 03/14/2022 06:07 AM

Thank you so much for the 5 Star Review Craig! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
AC
ALEXIS CAMPISI
AM
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Anthony M.
Land O Lakes, FL
2021 Hyundai Ioniq Hev
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/11/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Satisfied First Time Customer
Lexie was friendly and helpful and my first oil change service went very smoothly and I appreciate that kind of service,
PAIGE P. from Hyundai of Wesley Chapel responded on 03/12/2022 05:40 AM

Thank you so much for the 5 Star Review Anthony! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
AC
ALEXIS CAMPISI
CS
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Cameron S.
Tampa, FL
2020 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Outstanding service on every occasion
I went in to have a speaker replaced and the time service personnel were wonderful. The time it took was perfect for me and my busy schedule so I thank Lexie and everyone else at Hyundai of Wesley chapel for helping me.
PAIGE P. from Hyundai of Wesley Chapel responded on 03/08/2022 06:25 AM

Thank you so much for the 5 Star Review Cameron! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
AC
ALEXIS CAMPISI
BC
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Benjamin C.
Tampa, FL
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/04/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Customers for years - they're the best
I have a Hyundai Sonata 2012, bought at a dealership closer to home in 2011 and serviced there a few times. I began taking it to Wesley Chapel when I worked in the area. I no longer work there but when my car needs dealership service, I go miles out of my way to take it here. They are the greatest at customer service (shout-out to Alexis Campisi but we've never been disappointed in any staff), straight-forward, and even fixed a couple issues for free. At "the other" dealership, we made appointments to have, for instance, a recall item replace, only to learn - after they had the car all day - that they did not have the replacement part in stock.
PAIGE P. from Hyundai of Wesley Chapel responded on 03/05/2022 05:58 AM

Thank you so much for the 5 Star Review Benjamin! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
AC
ALEXIS CAMPISI
CM
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Chris M.
Land O Lakes, FL
2018 Hyundai Tucson
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
02/23/2022
Service Type: Repair
verified customerVerified Customer
5
Category: Service
Oil change
Took 4 days to complete an oil change and wheel alignment on a 20k mile Tucson. Crazy. And no communication.and then had bird feces all over
PAIGE P. from Hyundai of Wesley Chapel responded on 02/23/2022 01:15 PM

Thank you so much for taking the time to complete the survey! I apologize you did not have a good experience when your vehicle was in for service. We strive to provide the highest level of service for you and your vehicle. I will be contacting you to discuss your service experience. Sincerely, Your Hyundai Service Team.

Employees worked with
AC
ALEXIS CAMPISI
Verified Customer
Tampa, FL
2019 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Great!
Great!
JOHN W C. from Hyundai of Wesley Chapel responded on 02/22/2022 06:18 AM

Thank you so much for the 5 Star Review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

 

Employees worked with
AC
ALEXIS CAMPISI
Verified Customer
Zephyrhills, FL
2014 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/17/2022
Service Type: Maintenance
verified customerVerified Customer
9
Category: Service
Great experience
Really great experience overall. Thought each employee that I met was courteous and professional
PAIGE P. from Hyundai of Wesley Chapel responded on 02/18/2022 07:00 AM

Thank you so much for the 5 Star Review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
AC
ALEXIS CAMPISI
ST
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Saundra T.
Tampa, FL
2014 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/09/2022
Service Type: Maintenance
verified customerVerified Customer
9
Category: Service
VERY GOOD.
I LOVE TO BRING MY CAR IN FOR SERVICE,EVERYONE IS SO NICE.THEY TRY THEIR BEST TO GET YOU IN AND OUT.
PAIGE P. from Hyundai of Wesley Chapel responded on 02/10/2022 06:20 AM

Thank you so much for the 5 Star Review Saundra! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
AC
ALEXIS CAMPISI
Verified Customer
Zephyrhills, FL
2022 Hyundai Palisade
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
02/02/2022
Service Type: Maintenance
verified customerVerified Customer
3
Category: Service
Oil change
The friendliness of the service staff(not all, but most of the ones we’ve dealt with, except James, he’s awesome) has gone way down hill. I purchased a brand new, expensive vehicle that I had been calling since November to try and get in for an oil change. No one was willing to help me get it in or offer for me to drop it off and come get it later or another day. They basically said sorry about your luck, we’re short staffed. I get it, I work in a hospital as a Covid nurse. I understand being short staffed, but the rudeness has to stop. Our service advisor “Lexie” was very cold and unapproachable. She treated my husband and I like idiots for asking simple questions, then argued with us any time we said anything. Not a good experience. Do better, Hyundai.
PAIGE P. from Hyundai of Wesley Chapel responded on 02/03/2022 06:36 AM

Thank you so much for taking the time to complete the survey! I apologize you did not have a good experience when your vehicle was in for service. We strive to provide the highest level of service for you and your vehicle. I will be contacting you to discuss your service experience. Sincerely, Your Hyundai Service Team.

Employees worked with
AC
ALEXIS CAMPISI
RB
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Ronald B.
Hudson, FL
2016 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Engine replacement
Exceptional work, great customer service.
PAIGE P. from Hyundai of Wesley Chapel responded on 02/01/2022 09:49 AM

Thank you so much for the 5 Star Review Ronald! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
AC
ALEXIS CAMPISI
KC
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Karyn C.
Land O Lakes, FL
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2022
Service Type: Maintenance
verified customerVerified Customer
9
Category: Service
oil change
Lexie was indeed helpful and friendly.... She was great in pointing other services that needed to be done... Very satisfied..
PAIGE P. from Hyundai of Wesley Chapel responded on 02/01/2022 09:49 AM

Thank you so much for the 5 Star Review Karyn! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
AC
ALEXIS CAMPISI
Verified Customer
Zephyrhills, FL
2016 Hyundai Tucson
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2022
verified customerVerified Customer
10
Category: Service
Excellent Customer Service
I've been a customer for years and service, accommodation, and helpfulness of the Service Dept. staff is exceptional. Lexie was extremely helpful!!! If there was anything higher than an excellent I would give it to her.
Employees worked with
AC
ALEXIS CAMPISI
LM
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Leonard M.
Zephyrhills, FL
2015 Hyundai Genesis
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2022
verified customerVerified Customer
8
Category: Service
Excellent once you get to the dealer
Scheduling, scheduling. That’s the problem.
Employees worked with
AC
ALEXIS CAMPISI
LM
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Leonard M.
Zephyrhills, FL
2015 Hyundai Genesis
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2022
verified customerVerified Customer
8
Category: Service
Excellent once you get to the dealer
Scheduling, scheduling. That’s the problem.
Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/31/2022
Service Type: Maintenance
8
Category: Service
If you can get an appointment your experience is very good.
The actual experience bring your car in is very good. The problem getting an appointment is ridiculous.
JOHN W C. from Hyundai of Wesley Chapel responded on 01/31/2022 01:22 PM

Thank you so much for the 5 review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
AC
ALEXIS CAMPISI
Verified Customer
Odessa, FL
2019 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Excellent staff!
Lexie was very helpful & courteous, service was relatively quick & Lexie explained everything in great detail.
JOHN W C. from Hyundai of Wesley Chapel responded on 01/31/2022 11:46 AM

Thank you so much for the 5 Star Review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
AC
ALEXIS CAMPISI
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