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BRETE ARNOLD

Murdock Hyundai Lindon
Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(505 reviews)
83

Reviews of BRETE ARNOLD

KL
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Kelli L.
Lehi, UT
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/19/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great customer service!
This is my 3rd Hyundai Car I have had over the years. The service Dept is always great to work with but whenever Brete helps me my service is exceptional! She always goes above and beyond!
Recommended
SHAWN M. from Murdock Hyundai Lindon responded on 05/21/2018 10:11 AM

Thanks for the 5 star review! We really appreciate it. We look forward to seeing you again in the future.

-Shawn Miller (Service Manager)

Employees worked with
BA
BRETE ARNOLD
SG
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Scott G.
Spanish Fork, UT
2016 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/14/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Veloster
Fast and friendly
Recommended
SHAWN M. from Murdock Hyundai Lindon responded on 05/15/2018 09:28 AM

Thank you for taking the time to leave us with your review! We really appreciate it. We look forward to seeing you again in the future.

-Shawn Miller (Service Manager)

Employees worked with
BA
BRETE ARNOLD
RP
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Russell P.
American Fork, UT
2016 Hyundai Sonata Hyb
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/08/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Customer Service
Sometimes customer service is good and sometimes it isn't. Having my oil changed in the last two times, the odometer has never been reset. This time I asked for a car wash and it wasn't dried hardly at all. Water covered a lot of the car I did review this business to a friend and he is beside himself with the service has received on his car that has required numerous things to be fixed on it.
Recommended
SHAWN M. from Murdock Hyundai Lindon responded on 05/09/2018 02:15 PM

Thanks for the review, we are sorry to hear you didn't have the best experience. We are working on improving our services. We really appreciate the feedback. 

Shawn Miller 
Service Manager 

Employees worked with
BA
BRETE ARNOLD
JD
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Jeffrey D.
American Fork, UT
2015 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/08/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
LOF/Tire Balancing and Rotation
Great Dealership--Friendly, Fast and efficient. In and out in about 40 minutes.
Recommended
SHAWN M. from Murdock Hyundai Lindon responded on 05/08/2018 02:20 PM

Thanks for the awesome review! We really appreciate it. We look forward to seeing you again in the future.

-Shawn Miller (Service Manager)

Employees worked with
BA
BRETE ARNOLD
NT
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Norma T.
Orem, UT
2018 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/05/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Brete is very thorough & kind while explaining repairs!
I come back because I have a warranty & they try to stay quick & effecicient which I appreciate!
Recommended
SHAWN M. from Murdock Hyundai Lindon responded on 05/07/2018 10:21 AM

Thanks for the awesome review! We really appreciate it. We are happy to hear that Brete took good care of you. We hope to see you again in the future.

-Shawn Miller (Service Manager)

Employees worked with
BA
BRETE ARNOLD
KL
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Kit L.
Spanish Fork, UT
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
These people take very good care of you
Recommended
SHAWN M. from Murdock Hyundai Lindon responded on 05/04/2018 09:42 AM

Thanks for taking the time to leave us with a review! We really appreciate it. We hope to see you again in the future.

-Shawn Miller (Service Manager)

Employees worked with
BA
BRETE ARNOLD
JG
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Jeffrey G.
Provo, UT
2016 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Brete is the Best!! So is Jacob!
Brete helps me in service and Jacob Banks takes care of me when we need a new car and they are both fantastic. I was approached by a pushy, obnoxious sales manager and ran right out, but now I've made sure it's only Jacob who I communicate with and everything is fantastic.
Recommended
SHAWN M. from Murdock Hyundai Lindon responded on 05/04/2018 09:36 AM

Thanks for taking the time to leave us with your response! We really appreciate it. We look forward to seeing you again in the future.

-Shawn Miller (Service Manager)

Employees worked with
BA
BRETE ARNOLD
JB
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Juan B.
Manti, UT
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Last Minute Service
We were in the neighborhood and noticed we were due for an oil change. We drove in and asked if it would be possible to get the oil change done and were told it would not be a problem. We were told there were 3 other cars ahead of us. Our car was done, washed and back to us in less than an hour. Love this dealership.
Recommended
SHAWN M. from Murdock Hyundai Lindon responded on 05/04/2018 10:00 AM

Thanks for the awesome review! We look forward to seeing you again in the future.

-Shawn Miller (Service Manager)

Employees worked with
BA
BRETE ARNOLD
Verified Customer
Pleasant Grove, UT
2007 Hyundai Azera
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
04/29/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Great work long wait
The work performed was great! It just took some time to complete an oil change
Recommended
SHAWN M. from Murdock Hyundai Lindon responded on 05/04/2018 01:07 PM

Thanks for taking the time to leave us with your review. We are sorry to hear that things were not completed in a timely manner. We will address the issue in future training and try our best to fix that. We hope to see you again in the future.

-Shawn Miller (Service Manager) 

Employees worked with
BA
BRETE ARNOLD
SW
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Suzanne W.
Orem, UT
2016 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Ww
Ww
Recommended
SHAWN M. from Murdock Hyundai Lindon responded on 04/23/2018 02:54 PM

Thanks for the awesome review! We really appreciate it. We look forward to seeing you again in the future.

-Shawn Miller (Service Manager)

Employees worked with
BA
BRETE ARNOLD
MB
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Marc B.
Orem, UT
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
Great place to do business.
Recommended
SHAWN M. from Murdock Hyundai Lindon responded on 04/17/2018 02:17 PM

Thanks for the awesome review! We really appreciate it. We look forward to seeing you again in the future.

-Shawn Miller (Service Manager)

Employees worked with
BA
BRETE ARNOLD
LF
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Lynn F.
St. George, UT
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/12/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Great employees and wonderful service department
The entire dealership has a great feel to it. Happy people work there and seem genuinely pleased to help you.
Recommended
SHAWN M. from Murdock Hyundai Lindon responded on 04/13/2018 11:45 AM

Thanks for the awesome review! We are happy to hear that our service team took good care of you. We look forward to seeing you again in the future.

-Shawn Miller (Service Manager)

Employees worked with
BA
BRETE ARNOLD
Verified Customer
Spanish Fork, UT
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Awesome Service Rep
Brete has always gone above & beyond in the way she handles my car care needs. She is very professional & shows a genuine concern for making sure every concern is addressed during your visit.

Love the Murdock of Lindon team!
Recommended
SHAWN M. from Murdock Hyundai Lindon responded on 04/13/2018 10:37 AM

Thanks for the 5 star review! We appreciate your feedback. We are happy to hear that you were pleased with your service. We look forward to seeing you again in the future.

-Shawn Miller (Service Manager)

Employees worked with
BA
BRETE ARNOLD
Verified Customer
Orem, UT
2013 Hyundai Sonata
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
04/09/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Typical dealership with inflated service prices
I just want to know that by choosing to have routine service (oil changes & alignments, etc.) done at the dealership that I'm not automatically paying 20% more than other service centers. I even gave them a chance to price match but was told they couldn't go any lower.
Not Recommended
SHAWN M. from Murdock Hyundai Lindon responded on 04/09/2018 02:36 PM

Thanks for taking the time to leave us with your review. We really appreciate it! We are sorry to hear about the concerns you have with your billing. If you would like to leave your number down below we would be more then happy to give you a call and discuss your concerns.

-Shawn Miller (Service Manager)

Employees worked with
BA
BRETE ARNOLD
Verified Customer
Pleasant Grove, UT
2016 Hyundai Elantra
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
04/04/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
This visit was not like them
I like to receive the service I came in for and was given a receipt for. I waited too long only to have a gentleman tell me they couldn’t find me and it had in fact been done for a while now. I never left the waiting area so I don’t know how they couldn’t find me. And the tires were never rotated.
Recommended
SHAWN M. from Murdock Hyundai Lindon responded on 04/05/2018 11:21 AM

We are sorry to hear about your experience with us we would like to learn more about what occured, we will be having your service advisor contact you thank you! 

Shawn Miller 
Service Manager

Employees worked with
BA
BRETE ARNOLD
DR
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Denise R.
Lehi, UT
2015 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Happy Hyundai Customer
Jenne is always very helpful and she answers ALL my silly questions. Thank you Jenne so much for an excellent job. Hyundai is lucky to have you !

Denise Snyder
Recommended
SHAWN M. from Murdock Hyundai Lindon responded on 04/06/2018 02:42 PM

Thanks for the awesome review! I really appreciate it. I look forward to seeing you again in the future.

-Shawn Miller (Service Manager)

Employees worked with
BA
BRETE ARNOLD
TR
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Trevor R.
Provo, UT
2007 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good, but not cheap
They did a perfectly good job on my car and Brete was friendly and professional. I was actually glad she ended up helping me, because some of the other staff seemed a little less responsible/mature. The only down side is, I don't feel like they're trying to compete on price at all.
Not Recommended
SHAWN M. from Murdock Hyundai Lindon responded on 04/03/2018 10:30 AM

Thanks for the great review. We really appreciate it. We are happy to hear that you were pleased with your service. We look forward to seeing you again in the future.

-Shawn Miller (Service Manager)

Employees worked with
BA
BRETE ARNOLD
BB
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Brenda B.
Salina, UT
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Happy helpful people
Fast friendly service. Always helpful.
Recommended
SHAWN M. from Murdock Hyundai Lindon responded on 04/02/2018 11:28 AM

Thanks for the awesome review! We really appreciate it. We look forward to seeing you again in the future.

-Shawn Miller (Service Manager)

Employees worked with
BA
BRETE ARNOLD
LB
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Lawrence B.
Lehi, UT
2017 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/30/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
The car wash.
The service was good except for the bad parking where the car could have been damaged.
Recommended
SHAWN M. from Murdock Hyundai Lindon responded on 03/30/2018 02:33 PM

Thanks for leaving us with your review! We appreciate the honest feedback. If you'd like the leave your number below I'd be happy to give you a call and discuss your concerns.

-Shawn Miller (Service Manager)

Employees worked with
BA
BRETE ARNOLD
BJ
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Brian J.
Orem, UT
2013 Hyundai Accent
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
03/30/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Communication could have been improved.
They told me I needed service without ever looking at my car (I know this because they came back and changed their recommendations after looking at the car). The prices seemed to keep changing, and by the end I just wanted out, so I paid and left.
Not Recommended
SHAWN M. from Murdock Hyundai Lindon responded on 03/30/2018 01:28 PM

Thanks for leaving us with your honest review! We really appreciate it. If you'd like to leave your number down below I'd be more then happy to give you a call and discuss your concerns.

-Shawn Miller (Service Manager)

Employees worked with
BA
BRETE ARNOLD
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