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SureCritic / Hyundai Dealer / Earnhardt Hyundai North Scottsdale / BEN GIRARD
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BEN GIRARD

Earnhardt Hyundai North Scottsdale
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1203 reviews)
87

Reviews of BEN GIRARD

RA
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Richard A.
Phoenix, AZ
2013 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Great Service
My last 3 vehicles were Hyundai's. Earnhardt North Scottsdale Hyundai service and sales department always takes great care of me.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 05/23/2020 10:35 AM

Thank you Richard for your loyalty over the years.

We are very happy to be your dealer and we look forward to being here for you for all the years and miles ahead.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
MB
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Margie B.
Fountain Hills, AZ
2018 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Outstanding Customer Service
My service tech, Ben Girard, was very kind and helpful. He demonstrated outstanding customer service.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 05/23/2020 10:32 AM

Thank you Margie for the wonderful review.

We are happy to be your Hyundai dealer and we look forward to being here for you for all the years and miles ahead.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
MK
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Marjorie K.
Phoenix, AZ
2017 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Excellent Service With Ben
In this trying time, Ben made it very easy and safe to get my car routined service.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 05/23/2020 10:31 AM

Thank you for the wonderful review and recommendation for Ben Girard your advisor.

These are trying times, but we're here for you and will continue to do what we can to make things just a little easier as we all navigate our way through.

Stay safe.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
BP
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Bertha P.
Scottsdale, AZ
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/19/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Routine Maintnance
Ben the service adviser is very attentive and explains what service will be performed to the car.
The car was completed very quickly . One of the things that I like is that everyone is friendly and courteous.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 05/20/2020 07:46 AM

Thank you Bertha for the wonderful review and recommendation for Ben Girard your advisor.

We are happy to be your Hyundai dealer and we look forward to being here for you for all the years and miles to come.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
MP
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Meleea P.
Mesa, AZ
2016 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/19/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Ac charge
Ben is the best...always above and beyond.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 05/19/2020 11:22 AM

Oh Meleea, thank you so much for the wonderful review and recommendation for Ben Girard your advisor.

It is wayyyy to hot outside to be driving around without AC now, we're glad Ben was able to step in and make everything cool for you.

Enjoy the summer!

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
CM
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Carl M.
Scottsdale, AZ
2015 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/06/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Quick & Professional
Ben has been our service consultant since we bought the vehicle. He's always pleasant and knowledgeable and will to help. He never seems rushed, & I'm sure he has other customers, but takes time to understand and help us.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 05/07/2020 08:04 AM

Thank you for the wonderful review and recommendation for Ben Girard your advisor.

We are happy to be your dealership and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
Verified Customer
Scottsdale, AZ
2009 Hyundai Veracruz
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/04/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great Service
Ben Girard is great and very knowledgeable!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 05/04/2020 01:15 PM

Thank you for the great review and recommendation for Ben Girard your advisor.

We are happy to be your Hyundai dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
AB
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Anthony B.
Scottsdale, AZ
2020 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/04/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
JB Santa Fe Current Service
Especially during these times with Coronavirus this dealership's service my SF's needs and protected my safety.
Both Ben Girard my service advisor and Michael, director of service attended to my SF regular service needs.
I will continue to go to this dealership for my SF's needs.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 05/04/2020 01:16 PM

Thank you for the wonderful review.

It has been our absolte pleasure to be your Hyundai dealer and we look forward to being here for you for all the years, miles, and Hyundais to come.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
BL
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Barbara L.
Phoenix, AZ
2020 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Service Department
Excellent customer service!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 04/30/2020 03:28 PM

Thank you Barbara for the excellent review.

We are very happy to be your dealer and we look forward to seeing you again next visit.

Stay safe.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
Verified Customer
Phoenix, AZ
2014 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/22/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Knowledgeable, courteous, prompt.
Ben Girard & the man in the Parts Dept. on 4/20 were courteous & helpful with why I had made the appt. And identifying 2 other issues. Thank-you.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 04/22/2020 10:59 AM

Thank you for the wonderful review and recommendation.

We are happy to be your Hyundai dealer for parts and service and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
MB
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Melissa B.
Scottsdale, AZ
2018 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/21/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Service reputation should go VIRAL!
The service department is always first class, but they have outdone themselves amid the COVID outbreak. In for regular maintenance, they went above and beyond ensuring all safety measures. The interior of my vehicle was covered in plastic, including the steering wheel. When the service was complete, I was walked to my car where the service advisor removed all the protective wrap for me. Very thorough! These guys are top-notch... and that ain't no bull.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 04/21/2020 12:00 PM

shhhhhhh!  Don't say viral right now...

Melissa, we are glad we could help.  We've been together a long time now and we're always here for you.  Thank you for the wonderful review and recommendation.  We'll look forward to your next visit and we are very optimistic that we will all be on the way back to whatever normal will be by then.

You and yours stay safe.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
Verified Customer
Mesa, AZ
2020 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/20/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
KarenT
During this frustrating time I was so glad that Ben took such special consideration during my time at the dealership for the service of my vehicle. I have always been very happy with their customer service, but this was exceptional in caring for my concerns.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 04/20/2020 08:14 AM

Thank you for the wonderful review and recommendation for Ben Girard your advisor.

These are trying times, but we're here for you when you need us and we look forward to seeing you on a future visit when everything is back to just a bit calmer.

Stay safe.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
Verified Customer
Cave Creek, AZ
2020 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Good service
Fast and clean
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 04/10/2020 01:23 PM

Thank you for the wonderful review and recommendation.

We are very happy to be your dealer and we look forward to being here for you for all the years, miles, and Hyundais to come.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
Verified Customer
Sun City, AZ
2014 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Great service
Great, courteous professional service at this dealership. Ben G. Does a great job with accuracy and on time return of car.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 04/08/2020 12:00 PM

Thank you for the great review and recommendation for Ben Girard your advisor.

We are happy to be your Hyundai dealer and we look forward to serving you again next visit.

Michael Southern
Service Manager

Employees worked with
avatar
BEN GIRARD
MP
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Meleea P.
Mesa, AZ
2016 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Oil change
Excellent service
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 04/06/2020 12:55 PM

Oh Meleea, thank you for the wonderful review and recommendation.

When you're here, you're family and we are so happy that you came to see us despite all the Covid-19 craziness going on right now.  We'll still be here for you next time and we hope that times are calmer for everyone.

Stay safe!

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
VA
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Vern A.
New River, AZ
2013 Hyundai Sonata Hybrid
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
great every time
Experience has been great every time regardless of service needed. Ben Gerard wrote up my first service order years ago and treated me so well that I have worked with him ever since.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 04/01/2020 01:53 PM

Thank you Vern for the wonderful review and recommendation for Ben Girard your advisor.

We are very glad to have him on our team and we look forward to being here for you and your hybrid for all the years and miles, and miles, and miles ahead.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
CW
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Colleen W.
Scottsdale, AZ
2020 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/30/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Routine oil change
Got my usual great service. Never anything different!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 04/01/2020 01:51 PM

Thank you Colleen for the wonderful review.

We are happy to be your dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
LR
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Liz R.
Scottsdale, AZ
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Painless and timely
Ben Girard and the entire service team make the automobile maintenance process painless. That degree of ease likely helps our Hyundais last longer...we don't dread going to the 'car' doctor.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 04/01/2020 01:28 PM

Thank you for the great review and recommendation for Ben Girard your advisor.

We are happy to be your dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
avatar
BEN GIRARD
Verified Customer
Cave Creek, AZ
2013 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/22/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
excellent
As always, very good in all details.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 03/24/2020 07:55 AM

Thank you for the great review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
DV
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Dean V.
Scottsdale, AZ
2017 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/18/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great Service
Great Service every time. Glad this is my dealership and service department
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 03/24/2020 07:52 AM

Thank you Dean for the great review.

We are happy to be your dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
avatar
BEN GIRARD
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