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SureCritic / Hyundai Dealer / Ken Garff Hyundai Surprise / Cheyanna Angevine
CA

Cheyanna Angevine

Service Advisor
Ken Garff Hyundai Surprise
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(600 reviews)
78

Reviews of Cheyanna Angevine

AA
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Ayan A.
Tucson, AZ
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/06/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
2017 Sonata Hyundai
Cheyanna not only was dealing with a frustrated customer engine failure...she continued being consistent stayed positive and submitted my car for the recall and gave me car loaner to use until my car was fixed.
ALICE G. from Ken Garff Hyundai Surprise responded on 03/07/2022 01:42 PM

Hi Ayan
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Ken Garff Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employees worked with
CA
Cheyanna Angevine
Service Advisor
BB
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Burke B.
Peoria, AZ
2019 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/04/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Service Appt- 5 Stars for Ken Garf Hyundai!
Scheduling a Service Appt with our Advisor, Cheyanna was easy! While we waited for our vehicle to have an LOF and Tire Rotation, we helped ourselves to free coffee, tea, snacks, and popcorn! Our vehicle was delivered back to us in the promised time.. and was cleaner than when we dropped it off! We were very happy with how they took care of us and our vehicle!
ALICE G. from Ken Garff Hyundai Surprise responded on 03/04/2022 02:35 PM

Hi Burke
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Ken Garff Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employees worked with
CA
Cheyanna Angevine
Service Advisor
Verified Customer
Goodyear, AZ
2013 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/02/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Great Service
i had very good service. It involved warranty work and I was without my car for a few weeks. I was given a loaner right away to use and they kept me posted on when all the parts would be in. Thank you
Victor V., PARTS & SERVICE DIRECTOR from Ken Garff Hyundai Surprise responded on 03/04/2022 07:40 AM


Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Ken Garff Hyundai always strive to ensure our customers get the very best service! i am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

VICTOR VASQUEZ
PARTS & SERVICE DIRECTOR
623-850-5531
Employees worked with
CA
Cheyanna Angevine
Service Advisor
Verified Customer
Goodyear, AZ
2017 Hyundai Sonata Hybrid
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/01/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Great service
Excellent quick service every time. Thank you!
Victor V., PARTS & SERVICE DIRECTOR from Ken Garff Hyundai Surprise responded on 03/04/2022 07:39 AM


Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Ken Garff Hyundai always strive to ensure our customers get the very best service! i am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

VICTOR VASQUEZ
PARTS & SERVICE DIRECTOR
623-850-5531
Employees worked with
CA
Cheyanna Angevine
Service Advisor
Verified Customer
Surprise, AZ
2021 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/24/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Great service
Scheduled my service online with ease. Quick and exceptional service. Would recommend
Victor V., PARTS & SERVICE DIRECTOR from Ken Garff Hyundai Surprise responded on 02/25/2022 08:56 AM


Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Ken Garff Hyundai always strive to ensure our customers get the very best service! i am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

VICTOR VASQUEZ
PARTS & SERVICE DIRECTOR
623-850-5531
Employees worked with
CA
Cheyanna Angevine
Service Advisor
CH
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Cody H.
Buckeye, AZ
2018 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/24/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Great service
Great service , very quick and she was great and aswered all my questions
Victor V., PARTS & SERVICE DIRECTOR from Ken Garff Hyundai Surprise responded on 02/25/2022 08:55 AM

Hi Cody,

Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Ken Garff Hyundai always strive to ensure our customers get the very best service! i am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

VICTOR VASQUEZ
PARTS & SERVICE DIRECTOR
623-850-5531
Employees worked with
CA
Cheyanna Angevine
Service Advisor
Verified Customer
Surprise, AZ
2021 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/23/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Oil Change
They changed the oil. 10/10 would recommend. Zac
ALICE G. from Ken Garff Hyundai Surprise responded on 02/23/2022 08:59 AM

Hi Steven
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Ken Garff Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employees worked with
CA
Cheyanna Angevine
Service Advisor
RR
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Rodney R.
Buckeye, AZ
2016 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/22/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Comprehensive care
Cheyanna and the team provided excellent care and help with our mechanical issues!
They communicated at each step in the process and our car is brand new again.
ALICE G. from Ken Garff Hyundai Surprise responded on 02/23/2022 08:36 AM

Hi Rodney
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Ken Garff always strive to ensure our customers get the very best service I am glad to see that reflected on your last visit. We value your business and look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employees worked with
CA
Cheyanna Angevine
Service Advisor
Verified Customer
Waddell, AZ
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/22/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Oil change
No issues but wish the amenities were better.
ALICE G. from Ken Garff Hyundai Surprise responded on 02/23/2022 08:32 AM

Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Ken Garff Hyundai always strive to ensure our customers get the very best service. I am glad to see that reflected on your last visit. We value your business and look forward to seeing you again and for the opportunity to earn a  5 star rating.

Employees worked with
CA
Cheyanna Angevine
Service Advisor
Verified Customer
Waddell, AZ
2019 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/22/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Great customer service
Great customer service, friendly staff, recommended service that I didn’t know I needed.
ALICE G. from Ken Garff Hyundai Surprise responded on 02/23/2022 08:29 AM

Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Ken Garff Hyundai always strive to ensure our customers get the very best service. I am glad to see that reflected on your last visit. We value your business and look forward to seeing you again and for he opportunity to earn a 5 star rating.

Employees worked with
CA
Cheyanna Angevine
Service Advisor
RW
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Richard W.
Prescott, AZ
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/20/2022
Service Type: Repair
verified customer Verified Customer
9
Category: Service
good experience
The service dept did the best they could. They got me a rental car as I was 2 hours from home. They had an elusive problem with my car and did the best they could.
Victor V., PARTS & SERVICE DIRECTOR from Ken Garff Hyundai Surprise responded on 02/21/2022 03:03 PM

Hi Richard,

Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at ken Garff Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

VICTOR VASQUEZ
PARTS & SERVICE DIRECTOR
623-850-5531
Employees worked with
CA
Cheyanna Angevine
Service Advisor
RW
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Russell W.
Surprise, AZ
2017 Hyundai Sonata Hybrid
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Very good
Easy to work with, professional
Victor V., PARTS & SERVICE DIRECTOR from Ken Garff Hyundai Surprise responded on 02/21/2022 02:58 PM

Hi Russell,

Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at ken Garff Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.



 

VICTOR VASQUEZ
PARTS & SERVICE DIRECTOR
623-850-5531

Employees worked with
CA
Cheyanna Angevine
Service Advisor
Verified Customer
Surprise, AZ
2017 Hyundai Tucson
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/16/2022
Service Type: Maintenance
verified customer Verified Customer
9
Category: Service
Review of my Hyundai Service
Service department was professional and responded to my needs in a timely manner
Cheyanna A., Business Development Coordinator from Ken Garff Hyundai Surprise responded on 02/17/2022 09:57 AM

Thank you for filling out this survey and sharing your experience with us. I want to personally reach out to you and apologize for the negative experience you received. We have a high standard of communicating with our clients and your experience should have never been an exception. I hope to speak to you to resolve this issue in the near future. feel free to contact me at 623-850-5531.
We truly appreciate you and your business and would like the opportunity to earn it back for you and all of your vehicle needs.

 

VICTOR VASQUEZ
PARTS & SERVICE DIRECTOR
623-850-5531

Employees worked with
CA
Cheyanna Angevine
Service Advisor
Verified Customer
Goodyear, AZ
2019 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/15/2022
Service Type: Maintenance
verified customer Verified Customer
9
Category: Service
Saturday afternoon
I really like how they remember my name when I pull in. I go on weekends mainly and I have no appointment do its not like they are expecting me
Victor V., PARTS & SERVICE DIRECTOR from Ken Garff Hyundai Surprise responded on 02/17/2022 03:17 PM


Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at ken Garff Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

VICTOR VASQUEZ
PARTS & SERVICE DIRECTOR
623-850-5531
Employees worked with
CA
Cheyanna Angevine
Service Advisor
RR
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Rodney R.
Buckeye, AZ
2016 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Great experience
Very helpful and engaging service staff.
Victor V., PARTS & SERVICE DIRECTOR from Ken Garff Hyundai Surprise responded on 02/14/2022 10:34 AM

Hi Rodney,

Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at ken Garff Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

VICTOR VASQUEZ
PARTS & SERVICE DIRECTOR
623-850-5531
Employees worked with
CA
Cheyanna Angevine
Service Advisor
Verified Customer
Phoenix, AZ
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/13/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Quality service
They never fail to deliver both qualiter car maintenance and customer service
Victor V., PARTS & SERVICE DIRECTOR from Ken Garff Hyundai Surprise responded on 02/14/2022 10:33 AM


Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at ken Garff Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

VICTOR VASQUEZ
PARTS & SERVICE DIRECTOR
623-850-5531
Employees worked with
CA
Cheyanna Angevine
Service Advisor
Verified Customer
Buckeye, AZ
2022 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/11/2022
Service Type: Maintenance
verified customer Verified Customer
7
Category: Service
Oil change
Good oil change
Employees worked with
CA
Cheyanna Angevine
Service Advisor
KG
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Ken G.
Surprise, AZ
2019 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/11/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Routine Maintenance
The experience at Ken Garff Hyundai was exceptional. Checking in was prompt and very quick. Cheyanna was professional and friendly during the entire process. I normally dread having to take a car into a dealership for maintenance but this was a very pleasant experience overall and I will certainly not dread when I need to take my car back.
Victor V., PARTS & SERVICE DIRECTOR from Ken Garff Hyundai Surprise responded on 02/14/2022 10:32 AM

Hi Ken,

Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at ken Garff Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

VICTOR VASQUEZ
PARTS & SERVICE DIRECTOR
623-850-5531
Employees worked with
CA
Cheyanna Angevine
Service Advisor
Verified Customer
Phoenix, AZ
2022 Hyundai Palisade
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/11/2022
Service Type: Repair
verified customer Verified Customer
1
Category: Service
Worst new car purchase/experience
Multiple service appointments to diagnose/resolve issue(s) on new purchase (2022 Palisade).
Victor V., PARTS & SERVICE DIRECTOR from Ken Garff Hyundai Surprise responded on 02/14/2022 11:00 AM

Thank you for filling out this survey and sharing your experience with us. I want to personally reach out to you and apologize for the negative experience you received. We have a high standard of communicating with our clients and your experience should have never been an exception. I hope to speak to you to resolve this issue in the near future. feel free to contact me at 623-850-5531.
We truly appreciate you and your business and would like the opportunity to earn it back for you and all of your vehicle needs.

VICTOR VASQUEZ
PARTS & SERVICE DIRECTOR
623-850-5531
Employees worked with
CA
Cheyanna Angevine
Service Advisor
MH
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Mary H.
Buckeye, AZ
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/10/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
recall check up
i went in for the recall i left my car and they gave me a ride home to wait then came back to pick me up when it was fixed thank you for having the nicest people that drove me and employees that helped me
Victor V., PARTS & SERVICE DIRECTOR from Ken Garff Hyundai Surprise responded on 02/14/2022 10:29 AM

Hi Mary,

Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at ken Garff Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

VICTOR VASQUEZ
PARTS & SERVICE DIRECTOR
623-850-5531
Employees worked with
CA
Cheyanna Angevine
Service Advisor
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