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CHRISTOPHER BRUNK DEEN

Certified Master Hyundai Service Advisor with 10 years experience
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1150 reviews)
90

Verified Customer
Wilmington, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/20/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Chris Deen is amazing!
He always greets me with a smile and is incredibly helpful and knowledgeable about the product and services the dealership provides. I will only work with Chris because of this.
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 11/20/2019 01:07 PM

Thank you for the complimentary review. We always appreciate positive feedback from our customers. We value your business.

Employees worked with

JW
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John W.
Carolina Shores, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/14/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Compliments to the service department!
The professional, efficient, courteous, and friendly service is exemplary. Customer relations are refreshing and dearly appreciated.
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 11/18/2019 09:55 AM

Thank you so much for the complimentary review. We appreciate your business.

Employees worked with

PO
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Peter O.
Leland, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/07/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Bring Back Their Genesis dealership
Hyundai just replaced their CEO of the Genesis brand for North America after a very disappointing sales year for that brand. Well, no wonder, they drastically cut back on their dealer network (to include Parkway) which by the way was their top selling dealership in NC. I would buy another Genesis in a heartbeat, but I would have to go to Myrtle Beach or Raleigh for a new car, and that is not happening.
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 11/12/2019 08:31 AM

Thank you for taking the time to fill out our survey. We appreciate your business.

Employees worked with

RD
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Robert D.
Hampstead, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/03/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Alignment and regular maintenance
Chris service manager excellent worker always take care of your needs
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 11/05/2019 11:36 AM

Thank you for the great review. We value your business.

Employees worked with

JP
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John P.
Wilmington, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/02/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent Service
Fast, fair ,convenient service. Comfortable waiting room, current newspaper and magazines as well as TV.
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 11/05/2019 11:33 AM

Thank you for the great review. We appreciate your business.

Employees worked with

CS
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Candy S.
Supply, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/28/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Parkway Hyundai Santa Fe Awesome SUV
We truly love our Hyundai Santa Fe, and Parkway Hyundai Service team is efficient, professional, and they give you honest estimates on what each service visit includes.
Our Santa Fe is roomy...holds 7 adults...or we can haul a ton of stuff in the back when all the seats are down!
Very comfortable on trips, and the CarPlay feature is wonderful...totally hands free cell phone use...it even reads your text messages to you, and you can respond to texts verbally! Also, love the heated and cool front seats. I recommend Parkway Hyundai to all my friends and neighbors.
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 10/30/2019 06:44 AM

Thank you so much for the complimentary review. Friendly and efficient service is what you get when you come to Parkway Hyundai of Wilmington. We appreciate your business and look forward to seeing you again at your next service interval.

Employees worked with

Verified Customer
Hampstead, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/25/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
great service
no complaints
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 10/25/2019 08:46 AM

Thank you for the great review. We appreciate your business.

Employees worked with

DG
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Daniel G.
Wilmington, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/22/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
Friendly and efficient
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 10/23/2019 05:38 AM

Thank you so much for the great review. We always appreciate positive feedback from our customers. We value your business.

Employees worked with

SE
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Steve E.
Wilmington, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/18/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Customer Service
My experience was great,they are always very
Courteous and explain everything they're going to
do and don't pressure you for anything extra.
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 10/21/2019 11:26 AM

Thank you so much for the great review. We value your business and look forward to seeing you at your next service interval.

Employees worked with

GM
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Gail M.
Leland, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/08/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The best service writer!
From the moment I bought my Hyundai six years ago, I have gone to Chris Dean as my service writer. Whether I wait for the service or use a loaner vehicle, I am treated like a VIP! It is a pleasure to have Parkway take care of my car.
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 10/08/2019 01:11 PM

Thank you so much for the complimentary review. We always appreciate positive feedback from our customers. We value your business and are looking forward to seeing you at your next service interval.

Employees worked with

JP
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John P.
Wilmington, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/06/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Convenient, fast service and friendly staff.
Always willing to take time to explain needed items and answer questions.
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 10/07/2019 06:05 AM

Thank you so much for the great review. We value your business.

Employees worked with

EP
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Ellen P.
Carolina Shores, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/01/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
First Oil Change on my new car
Service was excellent and timely. I would definitely recommend this dealership.
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 10/02/2019 06:11 AM

Thank you so much for the great review. We appreciate your business.

Employees worked with

CP
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Craig P.
Leland, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/28/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Still Great
No broken promises, no unpleasant surprises
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 09/30/2019 08:59 AM

Thank you so much for the great review. We appreciate your business and hope to see you again at your next service interval.

Employees worked with

JS
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James S.
Wilmington, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/25/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Parkway Always Provides Great Service!
I had to have a dome light unit replaced in my Sonata because it had a short and came on and stayed on at random times during the day & night-time driving hours. Parkway analyzed the problem, ordered the replacement part and and the following week....had me in and out in less than an hour. I always receive prompt, courteous and professional service when I have our Sonatas serviced at Parkway Automotive!
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 09/26/2019 08:27 AM

Thank you so much for the great review. We always appreciate positive feedback from our customers. We value your business and hope to see you again at your next service interval.

Employees worked with

Verified Customer
Wilmington, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/19/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Equus
Chris provides excellent customer service
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 09/20/2019 05:49 AM

Thank you so much for the great review. We appreciate your business.

Employees worked with

Verified Customer
Wilmington, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/31/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Service #1
Customer Service is exceptional. Would never take my car for service with anyone else.
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 09/03/2019 05:49 AM

Thank you so much for the complimentary review. We always appreciate positive feedback from our customers. We value your business.

Employees worked with

TS
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Thomas S.
Bolivia, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/30/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
2019 Santa Fe up and running
Fixed a flawed transmission. Rental car provided. Great service as usual.

No reason to buy a vehice anywhere else. Hyundai is a great product.
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 09/03/2019 05:25 AM

Thank you so much for the great review. We value your business.

Employees worked with

DT
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Davis T.
Wallace, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/23/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Support, As Usual
Very good support for an emergent problem. Parkway provided a nice loaner car, and kept us up to date on the progress throughout the repair period.
Performed scheduled maintenance at the same time. Chris does an excellent job!
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 08/26/2019 06:47 AM

Thank you so much for the complimentary review. We always appreciate positive feedback from our customers. We value your business.

Employees worked with

GM
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Glenn M.
Wilmington, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/20/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
NEW TIRES
Purchased new tires from Parkway. Had them installed, balanced and alignment all the way around. Price was a little less than quoted. Totally pleased with service received and especially with Chris Deen.
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 08/21/2019 10:48 AM

Thank you so much for the great review. We appreciate your business.

Employees worked with

Verified Customer
Southport, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/20/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Recent Service
The work was completed in less time than was expected. The waiting area was clean and comfortable. The service adviser was knowledgeable and polite. An excellent experience.
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 08/21/2019 08:51 AM

Thank you so much for the complimentary review. We always appreciate positive feedback from our customers. We value your business and hope to see you again at your next service interval.

Employees worked with
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