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CHRISTOPHER BRUNK DEEN

Certified Master Hyundai Service Advisor with 10 years experience
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1150 reviews)
90

BG
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Beverly G.
Shallotte, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/20/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Wonderful service!
Chris was extremely helpful and pleasant. Care was given to ensure that service was safe and sanitary. Everyone in the building was exceedingly polite. If we lived in Wilmington, I would be scheduling all of my service there!
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 10/21/2020 05:53 AM

Thank you so much for the great review. We appreciate your business. 

Employees worked with

AS
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Alan S.
Ocean Isle Beach, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/13/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Thank you
The staff at Parkway Hyundai Service are very helpful. I drive up from Ocean Isle Beach and are happy to have found a new home to service my Elantra 2018 Select.
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 10/14/2020 06:08 AM

Thank you so much for the great review. We appreciate your business. 

Employees worked with

NM
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Nancy M.
Wilmington, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/12/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Sonata
Completely pro.
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 10/13/2020 07:18 AM

Thank you so much for the great review. We always appreciate positive feedback from our customers. We value your business. 

Employees worked with

BE
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Byron E.
Wilmington, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/08/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
customer
friendly and quick.
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 10/08/2020 12:56 PM

Thank you for the 5 star review. We appreciate your business. 

Employees worked with

Verified Customer
Wilmington, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/01/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Custumer service
Chris always great!!!
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 10/02/2020 05:59 AM

Thank you for the great review. We appreciate your business. 

Employees worked with

CP
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Christopher P.
Whiteville, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/28/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Friendly and helpful
Diagnosed problem and reported back to me quickly. Worked with my schedule and came to pick up loaner car.
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 09/29/2020 05:39 AM

Thank you so much for the great review. We appreciate your business. 

Employees worked with

GM
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Glenn M.
Wilmington, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/24/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
EXCELLENT SERVICE DEPARTMENT
I have taken my Sonata to this dealership since day one for my service requirements. I have NEVER been disappointed in the quality of service. Timely completion of work, always on time except when something else was discovered during scheduled service that needed to be addressed and only after my approval of addition work. Service Technician, Chris Deen, has been outstanding in scheduling my work, explaining what needs to be done, estimated cost of work, and calling if something else needs to be done, recommending what needs to be done at next visit as part of routine maintenance, and explaining what was accomplished. HIGHLY RECOMMEND this dealership and service department.
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 09/25/2020 06:17 AM

Thank you so much for the amazing review. We always appreciate positive feedback from our customers. We value your business and look forward to seeing you again at your next service interval. 

Employees worked with

JW
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James W.
Oak Island, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/24/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Service
I did not have an appointment but I had an unusual issue arise and Chris Deen worked me in and helped me resolve the issue. His personality makes him a true professional. Highly recommend Parkway Hyundai and their service team!
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 09/25/2020 06:13 AM

Thank you so much for the great review. We appreciate your business and look forward to seeing you again at your next service interval. 

Employees worked with

SM
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Sara M.
Ocean Isle Beach, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/23/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Easily accessible
Wilmington is not far from where I live. Every trip for service is a good one. Love getting a free car wash!
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 09/24/2020 05:43 AM

Thank you so much for the 5 star review. We appreciate your business. 

Employees worked with

DL
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Dominic L.
Riegelwood, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/02/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Car paint
Chris got me taken care of quick and effortlessly thanks for the service guys my car looks great!!
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 09/03/2020 05:58 AM

Thank you so much for the great review. We appreciate your business. 

Employees worked with

KW
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Kelli W.
Wilmington, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/24/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Chris was awesome!!
Service advisor Chris is a valuable asset to this dealership. He knows the true meaning of excellent service. He recommended a loaner because detail couldn't get to my headlights. I told him I could just come back. He insisted because he didn't want to inconvenience me. Put me in a beautiful 2020 loaded Sonata. Loved it!!! Thank you Chris!!!
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 08/25/2020 07:47 AM

Thank you so much for the great review. We always appreciate positive feedback from our customers. We value your business and look forward to seeing you again at your next service interval. 

Employees worked with

CW
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Carol W.
Wilmington, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/17/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
very professional
friendly
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 08/18/2020 08:28 AM

Thank you for the 5 star review. We value your business. 

Employees worked with

SM
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Susan M.
Ocean Isle Beach, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/16/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent service
Polite, efficient & reasonable
Recommended
BRETT L., Service Manager from Parkway Hyundai of Wilmington responded on 07/20/2020 12:32 PM

We are humbled by your kind words. We will strive to keep giving you the best service you deserve.

Brett Lee
Service Manager
910-392-4888
blee@parkwayofwilmington.com
Employees worked with

Verified Customer
Southport, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/15/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Excellent Service
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 07/16/2020 06:06 AM

Thank you for the great review. We value your business. 

Employees worked with

Verified Customer
Wilmington, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/10/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Parkway Hyundai Service
We have known and dealt with Chris Deen, Service Advisor for several years now, and he continues take excellent care of us and our Santa Fe. He is a true asset to your organization.
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 07/14/2020 06:26 AM

Thank you so much for the great review. We appreciate your business. 

Employees worked with

GM
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Glenn M.
Wilmington, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/08/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service Review
AGAIN, another excellent service experience. Work done on time and for the stated amount to include the call that I received advising of an additional cost for work necessary for inspection passage.

Chris Deen is the best service technician/front end guy that I have ever had the pleasure of working with. Be sure that you do whatever it takes to keep him there.
Recommended
BRETT L., Service Manager from Parkway Hyundai of Wilmington responded on 07/08/2020 07:56 AM

Thanks for the positive feedback. I agree Chris is top notch and we are glad to have him.

Brett Lee
Service Manager
910-392-4888
blee@parkwayofwilmington.com
Employees worked with

Verified Customer
Carolina Beach, NC
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/28/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
A long wait
Chris Deen, the service rep, has always been excellent. No complaints. However, the service team took much longer than normal. And taking a lunch break in the middle of it didn't help. I would think the lunch break could be staggered for service crews, i.e., upon completion of the job at hand.
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 06/30/2020 05:35 AM

Thank you for taking the time to fill out our survey. Your feedback will help us improve for the future. Your time is valuable to us. We appreciate your business.

Employees worked with

VB
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Virgina B.
Wilmington, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/17/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service.
Chris was very helpful.
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 06/17/2020 05:38 AM

Thank you so much for the great review. We value your business.

Employees worked with

ER
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Edward R.
Myrtle Beach, SC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/11/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Great
Greatest
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 06/12/2020 05:59 AM

Thank you so much for the great review. We value your business.

Employees worked with

JB
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James B.
Southport, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/05/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
very courteous, professional and on time.
My appointment was handled professionally. Car was ready when they said it would be. Everyone was very courteous.
Recommended
HELEN C. from Parkway Hyundai of Wilmington responded on 06/08/2020 07:09 AM

Thank you so much for the kind words. We value your business.

Employees worked with
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