CN

Christian Nuevo

Service Advisor
Overall Rating
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(44 reviews)
100

JV
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Jose V.
Hialeah, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/02/2026
10
Amazing Business with Amazing Service
About 2 months ago I brought in my truck (2022 GMC Sierra Elevation 3.0 Duramax i6) for a complete AC system replacement as my compressor had run its course. The entire AC system was replaced and everything was fine. Today, my AC began to blow warm air. My truck was basically an oven on wheels, and I was the bread. I called Hialeah Auto Care Center, I explained the situation to Christian and he gave me what I felt was an honest and genuine apology for the troubles and asked me to bring it in as soon as I could so they can take a look at it. I brought it in on the same day, and in about an hour Christian informed me what the issue was, that they had resolved it, and it was 100% covered under warranty. To have such a severe mechanical issue present itself that renders my truck borderline un-drivable, especially when I’m on the road all day long visiting customers, and have that issue resolved on the same day is almost unheard of. I would recommend anyone to Hialeah Auto Care Center. They’re an honest, professional business that treat their customers with respect.

JV
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Jose V.
Hialeah, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/02/2026
10
Amazing Business with Amazing Service
About 2 months ago I brought in my truck (2022 GMC Sierra Elevation 3.0 Duramax i6) for a complete AC system replacement as my compressor had run its course. The entire AC system was replaced and everything was fine. Today, my AC began to blow warm air. My truck was basically an oven on wheels, and I was the bread. I called Hialeah Auto Care Center, I explained the situation to Christian and he gave me what I felt was an honest and genuine apology for the troubles and asked me to bring it in as soon as I could so they can take a look at it. I brought it in on the same day, and in about an hour Christian informed me what the issue was, that they had resolved it, and it was 100% covered under warranty. To have such a severe mechanical issue present itself that renders my truck borderline un-drivable, especially when I’m on the road all day long visiting customers, and have that issue resolved on the same day is almost unheard of. I would recommend anyone to Hialeah Auto Care Center. They’re an honest, professional business that treat their customers with respect.

RM
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Rolando M.
Hialeah, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/13/2024
verified customerVerified Customer
9
Excellent attention
Quality and fair price.
Emily H. from Hialeah Auto Care Center responded on 01/16/2024 05:26 AM

We're delighted you had a good experience. Thank you for choosing us!


JG
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Jesus G.
Hialeah, FL
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/09/2024
verified customerVerified Customer
10
Excellent attention
Good attention and very fast repairing service, they kept me updated about car condition and and I feel comfortable with their honest.
Emily H. from Hialeah Auto Care Center responded on 01/23/2024 05:36 AM

Thank you for your positive feedback! We're delighted to hear that you felt comfortable with our services. 


NP
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Norman P.
Miami Lakes, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/31/2023
verified customerVerified Customer
9
Excelente
Good Customer service
Emily H. from Hialeah Auto Care Center responded on 01/02/2024 06:17 AM

We're glad to hear you had a positive experience. 


JL
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Jose L.
Hialeah, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/22/2023
verified customerVerified Customer
10
Exelente
Todo fue exelente una atencion perfecta ,tanto en el trato como en lo laboral
Emily H. from Hialeah Auto Care Center responded on 12/26/2023 05:33 AM

¡Gracias por tus amables palabras! Nos alegra saber que tu experiencia fue excelente. Estamos aquí para servirte en cualquier momento.


FR
Freddie R.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/22/2023
verified customerVerified Customer
10
One great one
Was interested in my car trouble to fix it
Great personality helped and concern thank again
For your support fr
Emily H. from Hialeah Auto Care Center responded on 12/26/2023 05:28 AM

Thank you for your kind words! We're glad we could assist you with your car trouble, and we appreciate your positive feedback! Thank you for choosing us. 


LA
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Leonardo A.
Hialeah, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/20/2023
verified customerVerified Customer
10
Great Service Experience
Excellent service . Reasonable pricing over dealership costs . Provided a share ride service back home while vehicle being serviced at their cost .

All the dealership service without the cost .
Emily H. from Hialeah Auto Care Center responded on 12/26/2023 05:21 AM

Thank you for your kind words! We're delighted to hear you had a great experience. Your satisfaction means a lot to us!


CL
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Carolina L.
Hialeah, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/08/2023
verified customerVerified Customer
10
Great experience!
The customer service was incredible. Thank you to the whole team for keeping me updated and doing a great job on my car!
Emily H. from Hialeah Auto Care Center responded on 12/12/2023 05:31 AM

Thank you for your kind words! Delighted to hear you had an incredible experience with our team.


JR
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Juan R.
Miami Gardens, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/29/2023
verified customerVerified Customer
10
Fair and honest
Excellent service and professionalism. They are very honest & courteous.
Emily H. from Hialeah Auto Care Center responded on 12/05/2023 05:24 AM

Thank you for taking the time to share your positive experience. We are honored to have earned your trust and appreciation for our honest and courteous approach. Your satisfaction is our top priority, and we are thrilled to have met your expectations.


PS
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Patricia S.
Miami Gardens, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/26/2023
verified customerVerified Customer
10
Christian saved the day
Honestly, from the first phone call I knew I could trust the team here. Sometimes finding a mechanic is tough. They made everything easy and were so kind. Thanks team. Be back with all my cars.
Emily H. from Hialeah Auto Care Center responded on 11/28/2023 05:21 AM

Your confidence means a lot to us! We're dedicated to providing honest and reliable service. Thanks for your kind words!


DR
Dott R.
Miami Gardens, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/25/2023
verified customerVerified Customer
10
Wheel Alignment
The service was great. The employee was courteous. My car is now working very good. No more problem.
Emily H. from Hialeah Auto Care Center responded on 11/28/2023 05:23 AM

We're delighted to hear your car is working well! Thank you for choosing us for your service needs. If you ever need assistance again, we're here.


OL
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OLIVERA L.
Miami, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/22/2023
verified customerVerified Customer
10
Always helping customers
I always come to this place, I live far, because the service is excellent and the staff is honest and nice.
Emily H. from Hialeah Auto Care Center responded on 11/28/2023 05:27 AM

Your loyalty is valued! We're pleased to hear you had a good experience. We look forward to serving you again in the future.


CR
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Cindy R.
Miami Gardens, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/22/2023
verified customerVerified Customer
10
Oil change
Came by for an oil change, they did a thorough inspection of my car and were honest about what was needed. They are very honest here and treat all their customers like vip. Thank you guys I will definitely be back.
Emily H. from Hialeah Auto Care Center responded on 11/28/2023 05:29 AM

We're happy to hear you you had a great experience with our team. We look forward on seeing you again.


Verified Customer
Hialeah, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/17/2023
verified customerVerified Customer
10
Lismania f
Muy atento .y profecional.
Emily H. from Hialeah Auto Care Center responded on 11/21/2023 05:34 AM

¡Gracias por su amable comentario! Nos complace saber que tuvo una experiencia positiva con nuestro servicio.


MS
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Michael S.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/07/2023
verified customerVerified Customer
10
Excellent service
Quick and effective service as well as honest feedback
Emily H. from Hialeah Auto Care Center responded on 11/09/2023 06:17 AM

We are happy to hear you had a great experience.


TG
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Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/08/2023
verified customerVerified Customer
10
Great service
Super great service been there twice and been assisted by Dany and Christian both super helpful and nice. As a female is hard to find a place that is not over priced and just wants to upsell me and this is that place, they will explain everything and not let you spend money on things you don’t need. Always coming back.
Emily H. from Hialeah Auto Care Center responded on 10/10/2023 06:33 AM

Thank you for your kind words. We greatly appreciate your feedback. Your trust means a lot to us. We look forward to seeing you again in the future.


CS
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Carmen S.
Opa Locka, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/19/2023
verified customerVerified Customer
10
Provided good service,
Provided good service, good customer service, advise me after work completion. Very Happy
Emily H. from Hialeah Auto Care Center responded on 09/26/2023 06:52 AM

Thank you for your positive feedback! We're delighted to hear that you were satisfied with our service. We look forward to seeing you again. 


AA
ARTURO # A.
Hialeah, FL
2020 BMW 228i Gran Coupe xDrive
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/13/2023
verified customerVerified Customer
10
Muy buen servicio
Muy buen servicio!
Emily H. from Hialeah Auto Care Center responded on 09/19/2023 05:49 AM

Nos alegra saber que recibiste un buen servicio. Gracias por compartir!


SR
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Santiago R.
Hialeah, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/02/2023
verified customerVerified Customer
10
Brake job was done satisfactory.
Repeat customer - always a great customer experience and work done correctly the first time.
Veronica V. from Hialeah Auto Care Center responded on 09/05/2023 02:43 PM

We greatly appreciate your continued business over the years. We thank you for continuing to choose us and for sharing your experience. 

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