CS

COREY SPOTTS

Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(389 reviews)
85

MH
gravatar
Michael H.
Hamburg, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/13/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Mike h
Easy in, cookies, and easy out
Recommended
Corey S. from Kelly Hyundai responded on 12/14/2018 10:25 AM

Hello,

Thank you for taking the time to complete our survey and the 5 star review! We know your time is valuable, so we make it our goal to service your vehicle in the most time efficient way, so we can get you in and out as quickly as possible...but the cookies sure do help make the wait a little more enjoyable!
If there is ever anything we can do to help in the future, please do not hesitate to let us know.

Thanks,
Corey

Thanks again,
Corey 

Employees worked with

CL
gravatar
Charles L.
Summit Hill, PA
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/12/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly and knowledgable
Good service, timely and reliable
Recommended
Corey S. from Kelly Hyundai responded on 12/12/2018 08:58 AM

Hello,

Thank you for taking the time to complete our survey and the 5 star review! We appreciate the positive feedback, and look forward to helping with any future automotive needs you may have.If there is anything we can do to help in the future, please do not hesitate to let us know.

Thanks again,
Corey

Employees worked with

CH
gravatar
Carol H.
Blandon, PA
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/11/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent service as usual
Freedom Hyundai always gives excellent service.
Recommended
Corey S. from Kelly Hyundai responded on 12/12/2018 07:28 AM

Hello,
Thank you for taking the time to complete our survey and the 5 star review! We love hearing your feedback, and are happy to hear the positive review!  If there is anything we can do in the future to help with any automotive needs, please do not hesitate to let us know.
Thanks again,
Corey

Employees worked with

AG
gravatar
Antonette G.
Tamaqua, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/11/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service!
No wait for appointment. Service on time and kept me posted re' progress.
Recommended
Corey S. from Kelly Hyundai responded on 12/11/2018 07:50 AM

Hello,
Thank you for taking the time to complete our survey and the 5 star review. We know your time is valuable, and do everything we can to service your vehicle in the most time efficient way as possible.

Thanks again,
Corey

Employees worked with

Verified Customer
Shoemakersville, PA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/10/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
stay on task
I wish service would concentrate on what I came for and get it done.
Recommended
Corey S. from Kelly Hyundai responded on 12/11/2018 07:47 AM

Hello,
I am sorry we were unable to provide you with the 5 star service that we strive for. If there is anything we can do to improve our service for both you, and our future customer please do not hesitate to reach out and let us know.

Thanks,
Corey

Employees worked with

Verified Customer
Birdsboro, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/07/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service
Happy with service and speed of service
Recommended
Corey S. from Kelly Hyundai responded on 12/10/2018 05:01 AM

Hello,
Thank you for taking the time to complete our survey, and the five star review! We appreciate your feedback and look forward to helping with all your future automotive needs!
Thanks,
Corey

Employees worked with

Verified Customer
Blandon, PA
2018 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/03/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Regular Maintenance
Depending on cost of regular maintenance items would determine my return to the dealership.
Recommended
Corey S. from Kelly Hyundai responded on 12/04/2018 05:02 AM

Hello,
Thank you for taking the time to complete our survey, and the 5 star review. If you ever have any questions about cost or pricing, please do not hesitate to call us. We are able to provide estimates over the phone for most work requests.

Thanks again, We look forward to seeing you at your next visit.

Corey

Employees worked with

Verified Customer
Blandon, PA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/27/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service
Great service and everyone was very pleasant and friendly.
Recommended
Corey S. from Kelly Hyundai responded on 11/27/2018 05:41 AM

Hello,
Thank you for taking the time to complete our survey. I'm sorry we were not able to provide you with the 5 stat service that we strive for. If there is anything we can to improve our service to reach that 5 star, please do not hesitate to let us know.

Thank ,
Corey

Employees worked with

FM
gravatar
Francisco M.
Reading, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/23/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
My vehicles favorite place to get serviced...
Freedom Hyundai is the place to shop and get your car serviced,very clean place and most of all excellent customer service.... I am very thankful of the way I’m treated at Freedom every time I’m there beautiful place the employees there are so helpful it’s amazing,Freedom is the way to go for purchases or vehicle needs....
Recommended
Corey S. from Kelly Hyundai responded on 11/27/2018 06:37 AM

Francisco,
Thanks you for taking the time to complete our survey, and the 5 star review! We appreciate the kind words and the positive feedback. We always look forward to having you with us in service, and servicing your vehicle. If there is anything we can do help in the future, please do not hesitate to let us know.

Thanks again,
Corey

Employees worked with

JB
gravatar
Jennifer B.
Orwigsburg, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/23/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
J. Bowen
Excellent, friendly service!
Recommended
Corey S. from Kelly Hyundai responded on 11/23/2018 05:32 AM

Hello,

Thank you for taking the time to complete our survey and the five star review! we appreciate the positive feedback and look forward to seeing you at your next visit,

Thanks again,
Corey

Employees worked with

Verified Customer
Reading, PA
2018 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/19/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
oil change
quick and easy appointment
Recommended
Corey S. from Kelly Hyundai responded on 11/19/2018 01:04 PM

Hello,
Thanks for taking the time to complete our survey, and the 5 star review. We appreciate your feedback and look forward to seeing you at your next visit.
Thanks,
Corey 

Employees worked with

DR
gravatar
Deborah R.
Gilberton, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/18/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Great Service. I waited for my vehicle and It was done in less than 1 hour.
Recommended
Corey S. from Kelly Hyundai responded on 11/19/2018 03:36 PM

Hello,
Thank you for taking the time to complete our survey, and the five star review! We know your time is important, and strive to service your vehicle in the most time efficient and effect way as possible.
Thanks again, we look forward to seeing you at your next visit. 

Corey

Employees worked with

SS
gravatar
Sandra S.
Orwigsburg, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/17/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Close to home, easy access and friendly service.
My recent visit was for service. Service was within an hour. Friendly and thorough. Well done.
Recommended
Corey S. from Kelly Hyundai responded on 11/19/2018 03:38 PM

Hello,
Thanks for taking the time to complete our survey, and the 5 star review. We value your time, and do our best to service your vehicle in the most time efficient way as possible. Thanks again, we look forward to helping with any future automotive need you may have.

Corey

Employees worked with

HK
gravatar
Heather K.
New Tripoli, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/16/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Service Department Rocks
Every time I call they’re super accommodating, even when I request a last minute appointment. And once I’m there all the service staff are super helpful and take their time to explain everything at every step and keep you informed. Thanks for the free WIFI so I can work while I wait!
Recommended
Corey S. from Kelly Hyundai responded on 11/19/2018 03:41 PM

Hello,
Thanks for taking the time to complete our survey and the 5 star review! We appreciate the kind words and are happy we are able to help! If theres anything we can do to help in the future, please do not hesitate to let us know.

Thanks again, we think you rock too!
Corey

Employees worked with

SL
gravatar
Stephen L.
Orwigsburg, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/16/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Hyundai Service
All work was done on time and for the price that was quoted.
Recommended
Corey S. from Kelly Hyundai responded on 11/19/2018 05:51 AM

Hello,
Thanks for taking the time to complete our survey and the 5 star review! We appreciate your feedback, and look forward to seeing you at your next visit!
Thanks again,
Corey

Employees worked with

CT
gravatar
Charles T.
Fogelsville, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/14/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Outstanding
Great customer service. Excellent management. Couldn’t ask for a better experience
Recommended
Corey S. from Kelly Hyundai responded on 11/14/2018 01:38 PM

Hello,
Thank you for taking the time to complete our survey, and the 5 star review! I appreciate the feedback and am happy to hear we were able to provide you with great service.
Thanks again, we look forward to help with any future automotive needs you may have!

Corey

Employees worked with

CV
gravatar
Candace V.
Pine Grove, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/14/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Fantastic Service at Freedom Hyundai!
Excellent Auto, fabulous service and technicians and SERVICE REPRESENTATIVES EACH AND EVERY TIME WE VISIT! We will stick with Freedom Hyundai!!
Recommended
Corey S. from Kelly Hyundai responded on 11/14/2018 04:59 AM

Greetings,

Thank you for taking the time to complete our survey, the 5 star review, and the kind words! Its always a pleasure having you guys here with us.

Thanks again,
Corey

Employees worked with

Verified Customer
Orwigsburg, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/13/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Car
They took care of my car and made sure it was working correctly
Recommended
Corey S. from Kelly Hyundai responded on 11/14/2018 04:56 AM

Hello,
Thank you for taking the time to complete our survey, and the 5 star review! We appreciate your feedback and look forward to helping with any future automotive needs you may have.
Thanks again,
Corey

Employees worked with

Verified Customer
Bernville, PA
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
11/10/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
n/a
n/a
Recommended
Corey S. from Kelly Hyundai responded on 11/12/2018 05:28 AM

Thanks for taking the time to complete our survey. We appreciate your feedback, and apologize for not being able to provide the 5 star service we aim for. I will be reaching out to you shortly to help answer any questions you may have.
Thanks,
Corey

Employees worked with

DH
gravatar
Donald H.
Ashland, PA
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
11/09/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Outrageous service prices
Overpriced service
Not Recommended
Corey S. from Kelly Hyundai responded on 11/12/2018 05:20 AM

Hello,
Thanks for taking the time to complete our survey. I'm sorry we were not able to provide you with the 5 star experience that we aim to provide. Feel free to call us with any questions in regards to our pricing or billing at our main line 484-665-0130.

Employees worked with
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.