CS

COREY SPOTTS

Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(389 reviews)
85

Verified Customer
Reading, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/01/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
No comment
No Comment
Recommended
Corey S. from Kelly Hyundai responded on 10/12/2018 12:43 PM

Hello,
Thank you for taking the time to complete our survey, and the 5 star review! We look forward to seeing you at your next visit!

Employees worked with

VD
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Vicki D.
Gilbert, AZ
2017 Hyundai Ioniq Hybr
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/28/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Love this place!
Not only are the precise and fast with my service, but they washed and vacuumed my car!
Recommended
Corey S. from Kelly Hyundai responded on 10/10/2018 07:25 AM

Vicki,
Thank you for taking the time to complete our survey, the kind words, and the 5 star review! We value your time, and strive to address all of you service needs in the most time efficient way.
We look forward to seeing you at your next service visit!

Employees worked with

CA
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Chester A.
Pottsville, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/27/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly and very good service
Very good attitude and very good service.
Recommended
Employees worked with

SD
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Susan D.
Auburn, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/26/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service and communication.
We dropped our Genesis off for inspection ,oil change and new front tires. The service was fantastic and there were no hidden charges.
When we picked up the car everything that was done was explained to us and it looked like they detailed the car, that's how clean it was inside and out.
Recommended
Employees worked with

FM
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Francisco M.
Reading, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/21/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
It’s always my pleasure to get my car serviced where I bought it new,great service,great customer service thank you all at the Mall at Freedom...
Very clean place to wait on my vehicle to get serviced,when I’m there I feel like I’m at the Mall looking at all the beautiful vehicles on both sides.... Thank you all...
Recommended
Employees worked with

JZ
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Jean Z.
Allentown, PA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
09/21/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
RIP OFF they perform services to your car you didn't ask for.
Can't recommend Freedom Hyundai because they don't follow your instructions as to what to do or not to do to your vehicle. They just do what they want and give you a bill for services you might not want or expect! Some of which appear to be bogus.
Not Recommended
Employees worked with

DM
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Dawn M.
Pottsville, PA
2012 Hyundai Elantra To
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/21/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Professional
Work was done efficent and fast. People who I dealt with we're very professional.
Recommended
Employees worked with

Verified Customer
Hamburg, PA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/20/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Inspection
Went well but could have been more informative
Recommended
Employees worked with

LB
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Lee B.
Bethlehem, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/17/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Customer Service
The customer service of the service department is top notch. Corey always goes above and beyond to explain what needs to be done. It is people like him that make me drive to Freedom Hyundai for vehicle service/maintenance when it is not the closest Hyundai dealership to my home.
Recommended
Employees worked with

AR
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Annette R.
Sinking Spring, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/14/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
the service& staff!
Cory was very accommodating!
Recommended
Employees worked with

Verified Customer
Sinking Spring, PA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/11/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Courtesy
Great service
Recommended
Employees worked with

JK
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James K.
Kutztown, PA
2018 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/09/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
A+
Good service
Recommended
Employees worked with

MP
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Mary P.
Pottsville, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/07/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
excellent dealership
Prompt service, courteous, excellent facility.
Recommended
Employees worked with

SL
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Stephen L.
Orwigsburg, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/06/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Car service
all work work was done well and on time as promised.
Recommended
Employees worked with

DL
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Diane L.
Robesonia, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/03/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Diane L
The service department is very friendly, courteous and helpful. Corey listens to my questions and does a good job of explaining what was done to my car. Everyone at Freedom Hyundai makes you feel that you, the customer, is very important.
Recommended
Employees worked with

JS
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John S.
Orwigsburg, PA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/02/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly and kind
Comfortable and clean and cool
Recommended
Employees worked with

Verified Customer
Blandon, PA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/18/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Very informative!
Very clean comfortable waiting area. Service attendant was very informative with me. My Tuscon had a recall that was completed while I had my oil change done. Liked the good friendly service I received.
Recommended
Employees worked with

MG
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Michael G.
Hamburg, PA
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
08/17/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Simple Headlight Bulb Ended Up Taking 55 Minutes
I called in a little after 1pm to see if they could squeeze me in since my headlight burnt out the night before. I was told they had an opening at 2pm which I took that way they could fix it and I could get to work by 3pm. When I arrived they did not even have me listed but they took the car anyway. About 2:35 pm I was told what the cost would be and I thought I was done - no they were only letting me know the price before the work started. Finally, at 2:55 pm they said the car was done and I paid - needless to say I was not going to make it to work by 3pm since it is a 30 minute drive from Hamburg (thank goodness I work for a place that could cover until I got there). Do not get me wrong I am glad that they fixed it since I work second shift and do a lot of night driving back to Hamburg on I-78 but I think 55 minutes to change a single bulb is ridiculous.
Recommended
Jerry C. from Kelly Hyundai responded on 08/22/2018 08:36 AM

Hi Mike
really sorry it took longer than expected- and made you late for work- this was not our intention- we try to accommodate your time the best we can without an appointment -by squeezing you in. we do appreciate your business .
Hyundai Service team

Employees worked with

KT
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Karen T.
Wernersville, PA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/15/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Good experience
A little lengthy, but understandable. Great people, and better service.
Recommended
Employees worked with

WU
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William U.
Reading, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/14/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service
I had a great experience getting my state inspection done in a timely manner.
Recommended
Employees worked with
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