Business Solutions

CS

COREY SPOTTS

Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(389 reviews)
85
Send a Message to COREY

MG
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Mark G.
Orwigsburg, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Great
N/a
Corey S. from Kelly Hyundai responded on 03/15/2022

Mark,

Thank you for taking the time to complete our survey and the 5 star review. We are extremely grateful to have you as a long time loyal customer. If there is anything we can do to help in the future, please do not hesitate to let us know. 

Thanks again, 
Corey

Employees worked with

EB
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Ellen B.
Kutztown, PA
ReScore Review™
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/14/2022
verified customer Verified Customer
7
Category: Service
Kelly resolved my issue
Thank you Kelly Hyundai for resolving my issue
Employees worked with

EB
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Ellen B.
Kutztown, PA
ReScore Review™
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/14/2022
verified customer Verified Customer
7
Category: Service
Kelly resolved my issue
Thank you Kelly Hyundai for resolving my issue

Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/13/2022
Service Type: Repair
1
Category: Service
Hyundai is not standing by their product
Less than two weeks after buying two. Yes two new cars my battery was so dead they could not even jump it. Hyundai refuses to replace battery. Nothing was left on to drain it and systems are in place to cut off if there was something left on.

The worse part is I was stranded with no transportation. Kelly did not call to let me status. I called around 5 and the rental company was close

Less than two weeks and I was left without a vehicle and refuse to stand by their product. Unacceptable
DANIEL E C. from Kelly Hyundai responded on 03/14/2022

Ellen,

     Thank you for taking the time to speak with me today. I am happy we could come to a resolution to your concern and give you peice of mind.

Daniel Carter
Director of Parts and Service
Kelly Hyundai
B: 484-665-0130 ext. 2416
C: 484-388-0171

Employees worked with

MD
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Martin D.
Reading, PA
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/02/2022
verified customer Verified Customer
9
Category: Service
Great service
Service advisor was very helpful, service took longer than expected but vehicle came out running better than ever thank you team Kelly Hyundai.
Employees worked with

MD
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Martin D.
Reading, PA
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/02/2022
verified customer Verified Customer
9
Category: Service
Great service
Service advisor was very helpful, service took longer than expected but vehicle came out running better than ever thank you team Kelly Hyundai.

Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/23/2022
Service Type: Repair
0
Category: Service
Awful
Felt like my car wasn’t treated with respect and kindness.
DANIEL E C. from Kelly Hyundai responded on 03/02/2022

Martin,

Thank you for taking the time to complete our survey and taking the time to return my call. We strive to deliver 5 star service with every customer every time. 

Daniel Carter
Kelly Hyundai
Director of Parts and Service
B: 484-665-0130 ext.2416
C: 484-388-0171

Employees worked with

FM
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Francisco M.
Hegins, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
My experience with Kelly Hyundai has always been awesome nice people to deal with give them a try you won’t go any where else trust me..
I love my 2021 Tuscon it’s treated me well, and most of all at Kelly Hyundia the team there are very nice people that’s why I won’t go any where else it’s my second home.. thank yous all very much!!!
Corey S. from Kelly Hyundai responded on 02/15/2022

Francisco,

Thank you for your continued business here at Kelly. If there ever is anything I can do to help, please do not hesitate to let me know. 

Thanks again,
Corey 

Employees worked with

RS
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Robert S.
Pottsville, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/06/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
great service
pleers and great ce serviasankrt wo
Corey S. from Kelly Hyundai responded on 02/07/2022

Mr Swartz,

Thanks for taking the time to complete our survey and the 5 star review. I appreciate the positive feedback. If there ever is anything I can do to help in the future, please do not hesitate to let me know.

Thanks again,
Corey

Employees worked with

MM
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Melvin M.
Frackville, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/05/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Melmac
We love the Jelly dealership. Tracy our salesperson is so knowledgeable about everything on the vehicle and takes excellent care of her customers she is like family. The service department is the best. Corey is always helpful and takes care of our vehicle like it is his own. The reasons we are return customers and recommend them to our friends and family. Thanks Guy. The best❤️
Corey S. from Kelly Hyundai responded on 02/07/2022

Marilynn,

Thank you for taking the time to complete our survey and the 5 star review. It is truely our pleasure having you guys as long time loyal customers. If there ever is anything I can do to help in the future, please do not hesitate to let me know.

Thanks again,
Corey

Employees worked with

Verified Customer
Orwigsburg, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/29/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Great service.
Great service.
Corey S. from Kelly Hyundai responded on 02/01/2022

Hello,

Thank you for taking the time to complete our survey and the 5 star review! We know servicing a vehicle isnt always a fun experience, but we always try to make it as enjoyable as possible. If there is anything we can do to help in the future, please do not hesitate to let us know.

Thanks again,
Kelly Hyundai 
 

Employees worked with

Verified Customer
Tamaqua, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/15/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Very polite representatives and very informative about what was going on with my vehicle
I loved every ounce of service that I received from Kelly Hyundai
Corey S. from Kelly Hyundai responded on 01/15/2022

Hello,

Thank you for taking the time to complete our survey and the 5 star review! We are pleased to see you visit went well. If there is anything we can do to help in the future, please do not hesitate to let me know. 

Thanks again, 
Corey

Employees worked with

JD
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Jennifer D.
Kutztown, PA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/21/2021
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Smell
I feel for the employees who were working that day. There was a strong chemical smell from the resurfacing of the floor. We starting getting a headache and waiting outside in the rain for our car to be finished.
DANIEL E C. from Kelly Hyundai responded on 01/11/2022

Jennifer,

Thank you for taking the time to complete our survey! We strive to deliver 5 star service every time to every customer. I would love to speak with more about your most recent visit and what we could have done to display our commitment to providing you that 5 star service. Please call me at 484-388-0171. 

Thank you!

Dan Carter
Director of Parts and Service
Kelly Hyundai
C: 484-388-0171
B: 484-665-0130 ext.2416

Employees worked with

MS
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Michele S.
Reading, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/02/2021
Service Type: Repair
verified customer Verified Customer
10
Category: Service
they make you feel like they care and listen to your needs and concerns for your vehicle
I always call upon Corey for my service. As always , he is very accommodating , with excellent people skills and always takes the time to explain things to me.
Corey S. from Kelly Hyundai responded on 12/07/2021

Michele, 

Thank you for taking th time to complete our survey and the 5 star review! I am always happy to help. If there is ever anything I can do to help in the future, please do not hesitate to let me know. 

Thanks again,
Corey

Employees worked with

GG
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Gregory G.
Newmanstown, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/03/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
service call
The service and professionalism is what keeps me in Hyundais
Corey S. from Kelly Hyundai responded on 11/03/2021

Mr Geiger,

As always thank you for taking the time to complete our survey and the 5 star review! We are grateful to have you as a long time loyal customer, and look forward to seeing you at your net visit. If there is anything we can do to help in the future, please do not hesitate to let me know.

Thanks again,
Corey

Employees worked with

DL
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Diane L.
Robesonia, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/23/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Great service!
I had service done to my Sonata at Kelly Hyundai. As always, everyone was courteous and professional. It didn’t take long to get an appointment, I was given updates on the progress, and I felt very appreciated as a customer. Great place!
Corey S. from Kelly Hyundai responded on 10/26/2021

Diane, 

Thank you for taking the time to complete our survey and the 5 star review! I am extremely grateful to have you as a long time loyal customer. If there ever is anything I can do to help in the future, please do not hesitate to let me know! 

Thanks again,
Corey

Employees worked with

HO
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Hamdy O.
Macungie, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/20/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Corey, Steven and Dan are the best
Great service fast and knowledgeable
Corey S. from Kelly Hyundai responded on 10/20/2021

Hello, 

Thank you for taking the time to complete our survey and the 5 star review! We appreciate your feedback and look forward to continuing to serve you and your vehicle.  If there is anything we can ever do to help in the future, please do not hesitate to let me know.

Thanks again,
Corey

Employees worked with

JL
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Joseph L.
Pottsville, PA
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
10/18/2021
Service Type: Maintenance
verified customer Verified Customer
1
Category: Service
Worst service
Totally unacceptable
DANIEL E C. from Kelly Hyundai responded on 10/23/2021

Joseph,

     Thank you so much taking the time to complete our survey! We strive to deliver 5 star service with every visit. I apologize you feel we did not provide you with that 5 star service we strive for at this visit. I would love to talk with you about it if you have the time. Please fee free to contact me either on my business phone (484-665-0130 ext.2416) or on my personal cell (484-388-0171). 

Daniel Carter
Kelly Hyundia
Parts and Service Director
Bus. 484-665-0131 ext. 2416
C. 484-388-0171

Employees worked with

Verified Customer
Tamaqua, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/18/2021
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Great dealership and shop to work with
My cars check engine light came on and would not accelerate. I had it towed to the closet Hyundai dealership to me at the time. They had my car for two and a half weeks and said they might be able to get it in to diagnose the in another week.

I went to Kelly Hyundai over the second weekend I was without my car to see if they had anything I would want to buy. We also talked with the service department and they said if I have my car towed there they would be able to look at it asap.
I had worked with Kelly Hyundai before so I decided to have it towed there. THE SAME DAY THEY GOT MY CAR they had it diagnosed and had replacement parts ordered by the end of the day. My car was fixed the following week.
They even helped set me up with a rental while I was waiting for my car to be done.
Corey S. from Kelly Hyundai responded on 10/20/2021

Thank you for taking the time to complete our survey and the 5 star review! I appreciate the positive feedback and am glad we were able to get you fixed up, and back on the road quickly! If there is anything I can do to help in the future, please do not hesitate to let me know. 

Thanks again,
Corey

Employees worked with

DB
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Dennis B.
Auburn, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/12/2021
Service Type: Repair
verified customer Verified Customer
10
Category: Service
18000 mile oil and filter/ tire rotation
Arrived early for my appointment and was taken care of and on my way home within 30 minutes
Top shelf service 👍
Corey S. from Kelly Hyundai responded on 10/14/2021

Hello, 

Thank you for taking the time to complete our survey and the 5 star review! We appreciate your feedback and look forward to continuing to serve you and your vehicle.  If there is anything we can ever do to help in the future, please do not hesitate to let me know.

Thanks again,
Corey

Employees worked with

Verified Customer
Pottsville, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/12/2021
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Very good!
Very professional staff. I was very satisfied with the work that was completed.
Corey S. from Kelly Hyundai responded on 10/14/2021

Hello, 

Thank you for taking the time to complete our survey and the 5 star review! We appreciate your feedback and look forward to continuing to serve you and your vehicle.  If there is anything we can ever do to help in the future, please do not hesitate to let me know.

Thanks again,
Corey

Employees worked with

AS
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Arthur S.
Hamburg, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/05/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Good. I was not sure about the results.
Look at my previous comments and you will see why I do not trust the results as told to me.
Corey S. from Kelly Hyundai responded on 10/05/2021

Mr Sampson, 

Thank you for taking the time to complete our survey and the 5 star review. I assure you we are not trying to dodge any kind of repairs, or get away from any kind of concerns you may have. If you have any questions, please reach out to me directly, and I will gladly help any way that I can.

I will see you in a little while when you hit that 1,000 mile mark. 


Thanks again,
Corey

Employees worked with
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