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SureCritic / Hyundai Dealer / Kelly Hyundai / COREY SPOTTS
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COREY SPOTTS

Kelly Hyundai
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(389 reviews)
85

Reviews of COREY SPOTTS

KL
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Kyle L.
Cressona, PA
2020 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/28/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Exceptional service as always
Going on my first year of ownership of my new Hyundai. After a handful of regular scheduled maintenance visits I have been nothing short of impressed. From the ease of scheduling to the professionalism of my preferred service advisor Corey Spotts. Even if this wasn’t the closest Hyundai dealership to me I’d definitely go out of my way to get my service done at Kelly Hyundai.
Corey S. from Kelly Hyundai responded on 09/28/2021 06:50 AM

Hello,

Thank you for taking the time to complete our survey and the 5 star review!  If there is anything we can ever do to help in the future, please do not hesitate to let me know.

Thanks again,
Corey

Employees worked with
CS
COREY SPOTTS
DT
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Dale T.
Ashland, PA
2015 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/22/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
D. R Teter the
good friendly service
Corey S. from Kelly Hyundai responded on 09/22/2021 06:35 AM

Mr Teter, 

Thank you for taking the time to complete our survey and the 5 star review! We are extremely grateful to have you guys as long time, loyal customers. If there is anything we can ever do to help in the future, please do not hesitate to let me know.

Thanks again,
Corey

Employees worked with
CS
COREY SPOTTS
TL
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Timothy L.
Schuylkill Haven, PA
2021 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/20/2021
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Best service!
I always see Corey and Steve for service. They are the absolute best in the industry. Thanks guys!
Corey S. from Kelly Hyundai responded on 09/20/2021 11:03 AM

Mr Long,

Thank you for taking the time to complete our survey and the 5 star review!We appreciate your feedback and are pleased to see your visit went well.  If there is anything we can do to help in the future please do not hesitate to let me know. 

Thanks again,
Corey

 

Employees worked with
CS
COREY SPOTTS
GG
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Gregory G.
Newmanstown, PA
2020 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/15/2021
Service Type: Repair
verified customer Verified Customer
0
Category: Service
a service visit
The service guys are why I come back. They have been excellent consistently. Sales department is so bad I am not likely to buy a Hyundai again.
I have had three so far, and they never responded to my e-mails so I went somewhere else to buy. Their recent offer to trade in my Kona for something better was almost insulting. Don't bother responding to their frequent offer e-mails or ads. If you have a Hyundai, then Kelly is the place to go to service it.
Corey S. from Kelly Hyundai responded on 09/16/2021 05:19 AM

Mr Geiger, 

Thank you for taking the time to complete our survey and the 5 star review! We are extremely grateful to have you as a loyal customer with us in service. I will forward your concerns with sales to the appropriate people. If there is anything we can do to help in the future, please do not hesitate to let either myself, or Steve know. 

Thanks again,
Corey

Employees worked with
CS
COREY SPOTTS
KG
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Kenneth G.
Ashland, PA
2020 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/13/2021
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Excellent service
Service personnel are professional and courteous. My service was prompt and without any attempt to "up sell" me on anything that I did not really need. Dealership is very well kept and clean.
Corey S. from Kelly Hyundai responded on 09/13/2021 02:56 PM

Mr Grzlek, 

Thank you for taking the time to complete our survey and the 5 star review! Our goal is to make servicing your vehicle with us as quick, easy, and painless as possible. Any service recommendations that will ever be presented to you will be in a manor that keeps you behind the wheel making the decision. If there is ever anything we can do to help in the future, please do not hesitate to let me know.

Thanks again,
Corey

Employees worked with
CS
COREY SPOTTS
CS
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Casey S.
Scranton, PA
2020 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/13/2021
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Exceptional
The best dealer with exceptional service.. Tracy is awesome!!
Corey S. from Kelly Hyundai responded on 09/13/2021 06:26 AM

Hello,

Thank you for taking the time to complete our survey and the 5 star review! We appreciate the kind words, and positive feedback! If there ever is anything we can do to help in the future, please do not hesitate to let us know.

Thanks again,
Corey

Employees worked with
CS
COREY SPOTTS
AV
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Anne V.
Auburn, PA
2021 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/10/2021
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Great service
So far every time I have brought my car in for service it has been easy and fast to check in and I am always treated courteously.
STEPHEN C E. from Kelly Hyundai responded on 09/11/2021 12:55 PM

Thank you Anne for the great survey!

We are thankful for you and your business with us.
We look forward to another opportunity to serve.

Have a great weekend!

Steve

Steve Eberhardt
484-665-0130 x2415
Employees worked with
CS
COREY SPOTTS
Verified Customer
Schuylkill Haven, PA
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/04/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Regularly Scheduled Maintenance
Courteous and prompt
Corey S. from Kelly Hyundai responded on 09/04/2021 07:34 AM

Hello,
thank you for taking the time to complete our survey and the 5 star review! We appreciate your feedback and pleased to see your visit went well. In the future, if there is anything we can do to help, please do not hesitate to let us know.

Thanks again,
Corey

Employees worked with
CS
COREY SPOTTS
BL
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Beau L.
Schuylkill Haven, PA
2021 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/04/2021
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Quick and Exceptional Service
Kelly Hyundai and there awesome service advisor Corey always take care of our Elantra and Sonata! Quick and painless service, always!
Corey S. from Kelly Hyundai responded on 09/04/2021 06:23 AM

Mr Long,

Thank you for taking the time to complete our survey and the 5 star review! We are extremely grateful to have both you and Tim as long time loyal customers! If there is anything I can do to help, please do not hesitate to let me know.

Thanks again,
Corey

Employees worked with
CS
COREY SPOTTS
MS
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Michele S.
Reading, PA
2021 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/30/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
they make you feel like they care and listen to your needs and concerns for your vehicle
Corey , in service, is great! He pays attention to what you are asking and goes out of his way to give you the answers. Always polite and professional. Everyone there is always very nice.
Excellent service

Michele S.
Corey S. from Kelly Hyundai responded on 08/31/2021 04:38 AM

Michele,

Thank you for taking the time to complete our survey and the 5 star review! I appreciate the positive feedback and the kind words! If ever there is anything I can do to help in the future, please do not hesitate to let me know! 

Thanks again,
Corey

Employees worked with
CS
COREY SPOTTS
Verified Customer
Orwigsburg, PA
2011 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/10/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Always great service.
Always great service.
Corey S. from Kelly Hyundai responded on 08/11/2021 01:44 PM

Hello,

Thank you for taking the time to complete our survey and the 5 star review! We appreciate your feedback and are pleased to see your visit went well! If there is anything we can do to help in the future, please do not hesitate to let us know.

Thanks again,
Corey

Employees worked with
CS
COREY SPOTTS
LR
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Louann R.
Kutztown, PA
2011 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/29/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Hyundai service
As always, my service appointment went very well thanks to Steve and his team.
Recommended
Corey S. from Kelly Hyundai responded on 07/30/2021 04:24 AM

Hello,

Thank you for taking the time to complete our survey and the 5 star review! We are glad to see visit went well, and I am happy we could get you fixed up, and back on the road! If there is anything we can do to help in the future, please do not hesitate to let us know. 

Thanks again,
Corey

Employees worked with
CS
COREY SPOTTS
Verified Customer
Orwigsburg, PA
2019 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/23/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great service.
Great service.
Recommended
Corey S. from Kelly Hyundai responded on 07/23/2021 06:47 AM


Thank you for taking the time to complete our survey and the 5 star review! 
If there is anything we can do to help in the future, please do not hesitate to let us know. 

Thanks again,
Corey
Employees worked with
CS
COREY SPOTTS
Verified Customer
Temple, PA
2018 Hyundai Santa Fe Sport
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/15/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Na
Na
Recommended
DANIEL E C. from Kelly Hyundai responded on 07/22/2021 06:21 AM

Mr. Stumpf

     I understand how fustrating your recent service visit most have been. We strive to deliver 5 star service to every customer, every time. I would love to talk to you about your recent visit. My business number is 484-665-0130 and my personal cell number is 484-388-0171. I look forward to talking with you soon.

Dan Carter
Kelly Hyundai 
Service Manager
484-665-0130

Employees worked with
CS
COREY SPOTTS
DL
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Diane L.
Robesonia, PA
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/08/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Fabulous Service!
The friendly service at Kelly Hyundai is OUTSTANDING!! They are always, polite, courteous, and give you updates as to how long the service will take. If they make recommendations for your car, they explain it in an easy to comprehend manner. The total bill is very near to the original estimate. I know my car is in great shape when I leave Kelly Hyundai after I’ve had my car serviced.
Recommended
Corey S. from Kelly Hyundai responded on 07/08/2021 01:33 PM

Diane,

Thank you for taking the time to complete our survey and the 5 star review. I appreciate your positive feedback and the kind words. We are extremely grateful to have you as a loyal customer, and to travel as far as you do to service with us. If there ever is anything I can do to help, please do not hesitate to let me know.

Thanks again,
Corey

Employees worked with
CS
COREY SPOTTS
KL
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Kyle L.
Cressona, PA
2020 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/06/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Quality service from a quality staff
5 stars, exceptional service, highly recommended.
Recommended
Corey S. from Kelly Hyundai responded on 07/07/2021 05:31 AM

Kyle,

Thank you for taking the time to complete our survey and the 5 star review! If there is anything we can do to help in the future, please do not hesitate to let us know.

Thanks again,
Corey

Employees worked with
CS
COREY SPOTTS
Verified Customer
Kutztown, PA
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/02/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
2018 Elantra
Great service staff. In and out fast and was able to get a rental car while mine was being worked on.
Recommended
Corey S. from Kelly Hyundai responded on 07/06/2021 10:15 AM

Hello,

Thank you for taking the time to compete our survey and the 5 star review! If there is anything we can do to help in the future, please do not hesitate to let us know. 

Thanks again,
Corey

Employees worked with
CS
COREY SPOTTS
BG
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Brian G.
New Tripoli, PA
2021 Hyundai Kona
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/28/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Great Dealership
Very friendly people and extremely helpful. Only ding against them is a lack of loaner cars leaving you at the mercy of Enterprise rental car. Yes they pay for the rental but Enterprise give you the hard sell to "upgrade" your insurance ($50/day!). If you are waiting on service this dealership would have 5 stars.
Recommended
Corey S. from Kelly Hyundai responded on 06/29/2021 10:14 AM

Thank you for taking the time to complete our survey. I apologize we were unable to provide you with the 5 star service that we strive for. We appreciate your feedback and are extremely grateful to have you service with us. If there is anything we can do to help in the future, please do not hesitate to let us know. 

Thanks again,
Corey

Employees worked with
CS
COREY SPOTTS
MM
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Melvin M.
Frackville, PA
2021 Hyundai Palisade
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/24/2021
verified customer Verified Customer
Category: Service
Melmac
Corey and the entire service team are the best. They take care of every need. You can trust that the service will be done correctly and and efficiently. The reason we purchase cars at the dealership.
Recommended
Employees worked with
CS
COREY SPOTTS
MM
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Melvin M.
Frackville, PA
2021 Hyundai Palisade
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/24/2021
verified customer Verified Customer
Category: Service
Melmac
Corey and the entire service team are the best. They take care of every need. You can trust that the service will be done correctly and and efficiently. The reason we purchase cars at the dealership.
Recommended
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
06/23/2021
Service Type: Repair
Category: Service
Melmac
When it was Freedom the service department did the work timely. I waited One and half hours for a simple oil change and tire rotation since the dealership changed to Kelly. That is unacceptable. Corey and Steve have always been great with my vehicle and the reason we bought 3 cars from Freedom. I would like the Kelly dealership to explain what changed. I have always wrote exceptional reviews and I feel disappointed.
Recommended
Corey S. from Kelly Hyundai responded on 06/24/2021 11:56 AM

Thank you for taking the time to complee our survey. I apologize we were unable to provide you with the 5 star service that we strive for.  

I will be reaching out to you shortly in regards to your concerns. 

Thank you, 
Corey

Employees worked with
CS
COREY SPOTTS
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