CS

COREY SPOTTS

Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(389 reviews)
85

Verified Customer
Blandon, PA
2018 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/03/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Regular Maintenance
Depending on cost of regular maintenance items would determine my return to the dealership.
Recommended
Corey S. from Kelly Hyundai responded on 12/04/2018 05:02 AM

Hello,
Thank you for taking the time to complete our survey, and the 5 star review. If you ever have any questions about cost or pricing, please do not hesitate to call us. We are able to provide estimates over the phone for most work requests.

Thanks again, We look forward to seeing you at your next visit.

Corey

Employees worked with

FM
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Francisco M.
Reading, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/23/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
My vehicles favorite place to get serviced...
Freedom Hyundai is the place to shop and get your car serviced,very clean place and most of all excellent customer service.... I am very thankful of the way I’m treated at Freedom every time I’m there beautiful place the employees there are so helpful it’s amazing,Freedom is the way to go for purchases or vehicle needs....
Recommended
Corey S. from Kelly Hyundai responded on 11/27/2018 06:37 AM

Francisco,
Thanks you for taking the time to complete our survey, and the 5 star review! We appreciate the kind words and the positive feedback. We always look forward to having you with us in service, and servicing your vehicle. If there is anything we can do help in the future, please do not hesitate to let us know.

Thanks again,
Corey

Employees worked with

JB
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Jennifer B.
Orwigsburg, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/23/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
J. Bowen
Excellent, friendly service!
Recommended
Corey S. from Kelly Hyundai responded on 11/23/2018 05:32 AM

Hello,

Thank you for taking the time to complete our survey and the five star review! we appreciate the positive feedback and look forward to seeing you at your next visit,

Thanks again,
Corey

Employees worked with

Verified Customer
Reading, PA
2018 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/19/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
oil change
quick and easy appointment
Recommended
Corey S. from Kelly Hyundai responded on 11/19/2018 01:04 PM

Hello,
Thanks for taking the time to complete our survey, and the 5 star review. We appreciate your feedback and look forward to seeing you at your next visit.
Thanks,
Corey 

Employees worked with

DR
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Deborah R.
Gilberton, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/18/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Great Service. I waited for my vehicle and It was done in less than 1 hour.
Recommended
Corey S. from Kelly Hyundai responded on 11/19/2018 03:36 PM

Hello,
Thank you for taking the time to complete our survey, and the five star review! We know your time is important, and strive to service your vehicle in the most time efficient and effect way as possible.
Thanks again, we look forward to seeing you at your next visit. 

Corey

Employees worked with

SS
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Sandra S.
Orwigsburg, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/17/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Close to home, easy access and friendly service.
My recent visit was for service. Service was within an hour. Friendly and thorough. Well done.
Recommended
Corey S. from Kelly Hyundai responded on 11/19/2018 03:38 PM

Hello,
Thanks for taking the time to complete our survey, and the 5 star review. We value your time, and do our best to service your vehicle in the most time efficient way as possible. Thanks again, we look forward to helping with any future automotive need you may have.

Corey

Employees worked with

HK
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Heather K.
New Tripoli, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/16/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Service Department Rocks
Every time I call they’re super accommodating, even when I request a last minute appointment. And once I’m there all the service staff are super helpful and take their time to explain everything at every step and keep you informed. Thanks for the free WIFI so I can work while I wait!
Recommended
Corey S. from Kelly Hyundai responded on 11/19/2018 03:41 PM

Hello,
Thanks for taking the time to complete our survey and the 5 star review! We appreciate the kind words and are happy we are able to help! If theres anything we can do to help in the future, please do not hesitate to let us know.

Thanks again, we think you rock too!
Corey

Employees worked with

SL
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Stephen L.
Orwigsburg, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/16/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Hyundai Service
All work was done on time and for the price that was quoted.
Recommended
Corey S. from Kelly Hyundai responded on 11/19/2018 05:51 AM

Hello,
Thanks for taking the time to complete our survey and the 5 star review! We appreciate your feedback, and look forward to seeing you at your next visit!
Thanks again,
Corey

Employees worked with

CT
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Charles T.
Fogelsville, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/14/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Outstanding
Great customer service. Excellent management. Couldn’t ask for a better experience
Recommended
Corey S. from Kelly Hyundai responded on 11/14/2018 01:38 PM

Hello,
Thank you for taking the time to complete our survey, and the 5 star review! I appreciate the feedback and am happy to hear we were able to provide you with great service.
Thanks again, we look forward to help with any future automotive needs you may have!

Corey

Employees worked with

CV
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Candace V.
Pine Grove, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/14/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Fantastic Service at Freedom Hyundai!
Excellent Auto, fabulous service and technicians and SERVICE REPRESENTATIVES EACH AND EVERY TIME WE VISIT! We will stick with Freedom Hyundai!!
Recommended
Corey S. from Kelly Hyundai responded on 11/14/2018 04:59 AM

Greetings,

Thank you for taking the time to complete our survey, the 5 star review, and the kind words! Its always a pleasure having you guys here with us.

Thanks again,
Corey

Employees worked with

Verified Customer
Orwigsburg, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/13/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Car
They took care of my car and made sure it was working correctly
Recommended
Corey S. from Kelly Hyundai responded on 11/14/2018 04:56 AM

Hello,
Thank you for taking the time to complete our survey, and the 5 star review! We appreciate your feedback and look forward to helping with any future automotive needs you may have.
Thanks again,
Corey

Employees worked with

GG
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Gregory G.
Newmanstown, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/07/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
the enging
The dealer was so timely and proficient that I am more than happy with their continued service and, frankly, they are keeping us as a Hyundai client.

Headquarters, however, during this long drawn out process of securing an engine, could not give me any details, still thinks the engine is on its way, proved abrasive and hedgy in phone calls and flat out told me that the Executives of the company do not communicate with their customers. That's a poor way to run a company and demand so much from the field at the same time. The dealer seems very successful in spite of the company's upper management. You're lucky to have them
Recommended
Corey S. from Kelly Hyundai responded on 11/07/2018 01:44 PM

Greetings,
Thanks for taking the time to complete our survey, and the 5 star review! I appreciate the kind words in regards to us here at Freedom, and am happy to hear we were able to provide you with the service that we strive to provide to our customers. If there is ever anything we can do to help with any future automotive needs please do not hesitate to let us know.
Thanks again,
Corey

Employees worked with

CS
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Christine S.
Hamburg, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/06/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Outstanding customer service
Cory Spotts is an excellent service manager, he helped get our problem solved and gave us a nice loaner vehicle to use while our suv was fixed and also kept us updated on our vehicle.
Recommended
Corey S. from Kelly Hyundai responded on 11/06/2018 12:54 PM

Hello,
Thank you for taking the time to complete our survey, and the 5 star review! I appreciate the kind words, and am glad we were able to get everything taken care of for you. If there is every anything I can help you with in the future please don't hesitate to ask.
Thanks again,
Corey

Employees worked with

MM
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Melvin M.
Girardville, PA
2016 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/02/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Melmac
Koury and your team does an outstanding job. Your parts manager helped us select tires. I don’t remember his name but he was most helpful. Thanks to the service department. They are great
Recommended
Corey S. from Kelly Hyundai responded on 11/06/2018 08:52 AM

Hello,
Thank you for taking the time to complete our survey, the 5 star review, and the kind words. We appreciate your feedback and look forward to helping you with all of your future automotive needs.
Thanks again!

Employees worked with

Verified Customer
Hamburg, PA
2013 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/30/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Freedom
Staff was courteous and efficient, from scheduling through to check out. Have used their service numerous times and never had a bad experience.
Recommended
Corey S. from Kelly Hyundai responded on 10/31/2018 05:09 AM

Greetings,
Thanks for taking the time to complete our survey, the kind words and the 5 star review. We strive to provide great service in the most time efficient way possible, and I am glad to hear we did not come up short.
Thanks again, we look forward to seeing you at your next visit!

Employees worked with

RG
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Raymond G.
Hegins, PA
2017 Hyundai Ioniq Hybr
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/27/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Service!
The service personnel who handles our services (Cory) is always helpful and courteous and explains what services were done to the vehicle.
Recommended
Corey S. from Kelly Hyundai responded on 10/29/2018 05:50 AM

Greeting,
Thanks for taking the time to complete our survey, the kind words, and the 5 star review. We appreciate your feedback and look forward to seeing you at your next visit.
Thanks again,
Corey

Employees worked with

TH
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Travis H.
Slatington, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/26/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Fast good service
Quick and friendly service
Recommended
Corey S. from Kelly Hyundai responded on 10/29/2018 05:49 AM

Greetings,
Thanks for taking the time to complete our survey, and the 5 star review. We appreciate the feedback and look forward to seeing you at your next visit.

Employees worked with

PA
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Patricia A.
Bernville, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/26/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Recall Repair
Great Service every time! This time I was in and out within one hour and had two repairs made. Service manager was very helpful, polite and knowledgeable. This is the sixth recall that had to be repaired so I wouldn't recommend buying a 2013 Hyundai Sonata. Do your homework and search Hyundai by year, make and model on www.nhtsa.gov for stats and recall information to find the best years and models to purchase.
Recommended
Corey S. from Kelly Hyundai responded on 10/26/2018 09:50 AM

Hello,
Thanks for taking the time to complete our survey, and the five star review! I'm happy to hear your experience with us at Freedom was A+. If there is any way we can help make the recall resolution process smoother in the future, please do not hesitate to let us know.

Thanks again,
Corey

Employees worked with

DP
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Diana P.
Shillington, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/24/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service rep. talked to me, not at me. Appreciated the honesty.
Good experience.
Recommended
Corey S. from Kelly Hyundai responded on 10/24/2018 04:59 AM

Thank you for taking the time to complete our survey, and the 5 star review! We appreciate your feedback and look forward to seeing you at your next visit.

Employees worked with

JS
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John S.
Leesport, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/19/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
fast service
courteous, friendly and timely service in a nice clean environment
Recommended
Corey S. from Kelly Hyundai responded on 10/19/2018 12:24 PM

Greetings,
Thanks for taking the time to complete our survey, and the 5 star review! We appeciate the kind words, and look forward to seeing you at your next visit!

Employees worked with
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