Business Solutions
SureCritic / Hyundai Dealer / McGrath City Hyundai / CHRISTINE TONELLI
CT

CHRISTINE TONELLI

McGrath City Hyundai
Overall Rating
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(579 reviews)
40

Reviews of CHRISTINE TONELLI

TY
gravatar
Troy Y.
Oak Park, IL
2017 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/09/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good service
Oil change and fuel injection service less than 90mins
Recommended
Christopher H., BDC Director from McGrath City Hyundai responded on 05/09/2020 08:08 AM

Hello Troy, 

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
BDC Director 
choelbl@mcgrathcity.com
773-804-5052 ext 8908

Employees worked with
CT
CHRISTINE TONELLI
DF
gravatar
Diana F.
Chicago, IL
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/21/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Car Service
Never had a problem here. Always excellent customer service. Christina is the best.
Recommended
Christopher H., BDC Director from McGrath City Hyundai responded on 04/21/2020 07:26 AM

Hello Diana, 

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
BDC Director 
choelbl@mcgrathcity.com
773-804-5052 ext 8908

Employees worked with
CT
CHRISTINE TONELLI
BW
gravatar
Brett W.
Chicago, IL
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Job
The last service trip was perfect. Everyone was friendly, they did my oil change and tire rotation quickly and I was back about my day.

Thanks!!
Recommended
Christopher H., BDC Director from McGrath City Hyundai responded on 04/10/2020 02:28 PM

Hello Brett, 

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
BDC Director 
choelbl@mcgrathcity.com
773-804-5052 ext 8908

Employees worked with
CT
CHRISTINE TONELLI
CE
gravatar
Carlos E.
Chicago, IL
2019 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Atienden bien
La atención es buena.
Recommended
Christopher H., BDC Director from McGrath City Hyundai responded on 04/10/2020 11:34 AM

Hello Carlos, 


Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
BDC Director 
choelbl@mcgrathcity.com
773-804-5052 ext 8908

Employees worked with
CT
CHRISTINE TONELLI
TD
gravatar
Tara D.
Chicago, IL
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great customer service
Great customer service I was in and out
Recommended
Christopher H., BDC Director from McGrath City Hyundai responded on 04/10/2020 09:51 AM

Hello Tara, 

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
BDC Director 
choelbl@mcgrathcity.com
773-804-5052 ext 8908

Employees worked with
CT
CHRISTINE TONELLI
DW
gravatar
Deangela W.
Chicago, IL
2019 Hyundai Santa Fe
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2020
verified customerVerified Customer
Category: Service
Very happy with service
I will highly recommend this dealership because they make sure let the customer is satisfied. Even if you had a misunderstanding.
Recommended
Employees worked with
CT
CHRISTINE TONELLI
KM
gravatar
Katie M.
Carol Stream, IL
2015 Hyundai Sonata Hybrid
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/22/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Great personality
Friendly and Great service
Recommended
Christopher H., BDC Director from McGrath City Hyundai responded on 03/22/2020 03:30 PM

Hello Katie,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
Hyundai Customer Specialist

Employees worked with
CT
CHRISTINE TONELLI
AP
gravatar
Anna P.
Elmwood Park, IL
2013 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
People there working there
Excellent
Recommended
Christopher H., BDC Director from McGrath City Hyundai responded on 03/20/2020 02:54 PM

Hello Anna, 

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
Hyundai Customer Specialist

Employees worked with
CT
CHRISTINE TONELLI
DT
gravatar
Darlene T.
Elmwood Park, IL
2014 Hyundai Sonata
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2020
verified customerVerified Customer
Category: Service
Great people working there
McGraff takes care of my recent problems
Recommended
Employees worked with
CT
CHRISTINE TONELLI
CC
gravatar
Caffie C.
Addison, IL
2007 Hyundai Entourage
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Patients
Need more coupons oil chance is to high
Recommended
Christopher H., BDC Director from McGrath City Hyundai responded on 03/19/2020 11:12 AM

Hello Caffie, 

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
Hyundai Customer Specialist

Employees worked with
CT
CHRISTINE TONELLI
Verified Customer
Park Ridge, IL
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Service Advisor review
Christine Tonel was the best! Very personable and and very customer service focused!
Recommended
Christopher H., BDC Director from McGrath City Hyundai responded on 03/12/2020 07:23 PM

Hello 

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
Hyundai Customer Specialist 

Employees worked with
CT
CHRISTINE TONELLI
SQ
gravatar
Sean Q.
Joliet, IL
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/05/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service
Christine is the best
Recommended
Christopher H., BDC Director from McGrath City Hyundai responded on 03/06/2020 02:08 AM

Hello Sean,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
Hyundai Customer Specialist 

Employees worked with
CT
CHRISTINE TONELLI
MJ
gravatar
Melvin J.
Chicago, IL
2019 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/05/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Cabin Air Filter
I had issues with my cabin air filter on more than one occasion . Christine got this issue resolved.
THANK YOU CHRISTINE

Gloria J.
Recommended
Christopher H., BDC Director from McGrath City Hyundai responded on 03/05/2020 08:58 AM

Hello Melvin, 

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
Hyundai Customer Specialist 

Employees worked with
CT
CHRISTINE TONELLI
PC
gravatar
Pacifico C.
Chicago, IL
2018 Hyundai Elantra Gt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/01/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Oil change
They do an excellent job at maintaining my vehicle.
Recommended
Christopher H., BDC Director from McGrath City Hyundai responded on 03/01/2020 06:44 AM

Hello Pacifico, 

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
Hyundai Customer Specialist
choelbl@mcgrathcity.com
773-804-5052 ext 8908

Employees worked with
CT
CHRISTINE TONELLI
Verified Customer
Chicago, IL
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/27/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great customer service
I like coming here! Always great and friendly customer service. The employee here make sure they take care of their customer. Have a sense of urgency! They will always get a FIVE STAR from me!!.
Recommended
Christopher H., BDC Director from McGrath City Hyundai responded on 02/27/2020 07:02 PM

Hello Isiah, 

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
Hyundai Customer Specialist
choelbl@mcgrathcity.com
773-804-5052 ext 8908

Employees worked with
CT
CHRISTINE TONELLI
TY
gravatar
Troy Y.
Oak Park, IL
2017 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/24/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good service
Good service kept me updated on car while waiting.
Recommended
Christopher H., BDC Director from McGrath City Hyundai responded on 02/24/2020 07:37 AM

Hello Troy, 

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
Hyundai Customer Specialist

Employees worked with
CT
CHRISTINE TONELLI
Verified Customer
Chicago, IL
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
Great service
Recommended
Christopher H., BDC Director from McGrath City Hyundai responded on 02/18/2020 11:41 PM

Hello 

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
Hyundai Customer Specialist

Employees worked with
CT
CHRISTINE TONELLI
LD
gravatar
Luis D.
Chicago, IL
2015 Hyundai Sonata Hybrid
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Go to place
Been going here for a couple years. I've had my ups and downs here but overall they get it done. Service department always takes good care of me & my wife. Both of us have Hyundai's so McGrath is our go to for service. Oil changes went up but what isn't in Chicago.
Recommended
Christopher H., BDC Director from McGrath City Hyundai responded on 02/18/2020 11:40 PM

Hello Luis, 

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
Hyundai Customer Specialist

Employees worked with
CT
CHRISTINE TONELLI
DM
gravatar
Darryl M.
Chicago, IL
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Professional Care
I was taken Very good care of by the service person, genuine time and great care was given me.
Recommended
Christopher H., BDC Director from McGrath City Hyundai responded on 02/18/2020 04:07 PM

Hello Darryl, 

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
Hyundai Customer Specialist

Employees worked with
CT
CHRISTINE TONELLI
WH
gravatar
William H.
Forest Park, IL
2019 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Quick Tire Repair
Ran over something on the interstate and they quickly repaired my gouged tire so my family could leave on our road trip.
Recommended
Christopher H., BDC Director from McGrath City Hyundai responded on 02/18/2020 12:49 PM

Hello William, 

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Christopher M. Hoelbl
Hyundai Customer Specialist

Employees worked with
CT
CHRISTINE TONELLI
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.