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DENNIS T ADKINS

Huffines Hyundai Plano
Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(59 reviews)
65

Reviews of DENNIS T ADKINS

Verified Customer
Prosper, TX
2020 Hyundai Palisade
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/19/2022
Service Type: Maintenance
verified customerVerified Customer
8
Category: Service
Quick service
I recently had an oil change. I was told it would be an hour and half. It ended up being under an hour and was offered $10 off. Overall a good experience.
CRAIG E., SERVICE MANAGER from Huffines Hyundai Plano responded on 01/19/2022 02:46 PM

Thank you for your feedback. I left a voicemail please call me back. 

Craig Ellis Service Manager 972-202-2168
Employees worked with
DA
DENNIS T ADKINS
Verified Customer
Temple, TX
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/17/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Hyndai has great service
Overall the experience was good, getting started I did have a service advisor act as though my white paint peeling off my 2017 Elentra was a mystery like a unicorn or something. I know there have been many cases of white paint peeling off of cars, crossovers etc. certain year models, and other manufacturers as well. Displacing blame and telling me to speak to the people who own the car wash where I wash my car was infuriating. But ultimately I spoke to Dennis at Hyndai Service , he handled everything perfectly.
CRAIG E., SERVICE MANAGER from Huffines Hyundai Plano responded on 01/17/2022 03:36 PM

Thank you for your feedback. We look forward to serving you in the future.

Craig Ellis Service Manager 972-202-2168
Employees worked with
DA
DENNIS T ADKINS
SN
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Sarraju N.
Plano, TX
2012 Hyundai Sonata Hybrid
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/16/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Excellent service and support from Huffines Hyundai
NA
CRAIG E., SERVICE MANAGER from Huffines Hyundai Plano responded on 01/17/2022 04:54 AM

Sarraju, thank you for your feedback. We look forward to serving you in the future.

Craig Ellis Service Manager 972-202-2168
Employees worked with
DA
DENNIS T ADKINS
Verified Customer
Plano, TX
2018 Hyundai Sonata
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/14/2022
verified customerVerified Customer
10
Category: Service
Quick and Easy
Scheduling and service are quick and easy>
Employees worked with
DA
DENNIS T ADKINS
PW
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Pamela W.
Wylie, TX
2021 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/13/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Dennis in Service
He was so very attentive and helpful. Thank you.
CRAIG E., SERVICE MANAGER from Huffines Hyundai Plano responded on 01/13/2022 02:08 PM

Pamela, thank you for your feedback. We look forward to serving you in the future.

Craig Ellis Service Manager 972-202-2168
Employees worked with
DA
DENNIS T ADKINS
CM
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Clifton M.
Dallas, TX
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/12/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Excellent service!
The Huffines team take pride in providing excellent service to customers.
CRAIG E., SERVICE MANAGER from Huffines Hyundai Plano responded on 01/12/2022 03:00 PM

Clifton, thank you for taking the time to share your feedback. We appreciate it and look forward to taking care of you in the future.

Craig Ellis Service Manager 972-202-2168
CRAIG E., SERVICE MANAGER from Huffines Hyundai Plano responded on 01/12/2022 03:03 PM

Clifton, thank you for taking the time to share your feedback. We appreciate it and look forward to taking care of you in the future.

Craig Ellis Service Manager 972-202-2168
Employees worked with
DA
DENNIS T ADKINS
LR
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La R.
Dallas, TX
2020 Hyundai Tucson
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/11/2022
verified customerVerified Customer
9
Category: Service
La Sonia Lindsey
I would like to thank Craig Ellis for reaching out to me. He didn't try to dismiss me off of the phone and he had a solution that I was happy with before we ended the call. I like to thank him and his Senior mechanic (I apologize that I don't remember his name) for assisting me when I went to meet with Mr. Ellis. Thank you for the great customer service and restoring respect back in your company.
Employees worked with
DA
DENNIS T ADKINS
Verified Customer
Plano, TX
2021 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/10/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Very Through Dealership
Great service department, quick turnaround and completed all requirements to my satisfaction
CRAIG E., SERVICE MANAGER from Huffines Hyundai Plano responded on 01/10/2022 02:09 PM

Thank you for taking the time to share your feedback. We appreciate it and look forward to taking care of you in the future.

Craig Ellis Service Manager 972-202-2168
Employees worked with
DA
DENNIS T ADKINS
GR
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Gregory R.
Dallas, TX
2021 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/08/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Recent visit to the Svc Dept
I recently brought my 2021 Sonata in for the free oil change. I was out of there sooner than expected, and everyone was courteous and professional.
CRAIG E., SERVICE MANAGER from Huffines Hyundai Plano responded on 01/10/2022 07:58 AM

Gregory, thank you for your feedback. We look forward to serving you in the future.

Craig Ellis Service Manager 972-202-2168
Employees worked with
DA
DENNIS T ADKINS
CR
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Chandra R.
Garland, TX
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/28/2021
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Exceptional
The personnel is great! From the service providers, to the mechanics, and the cashiers. Everyone is attentive to the customer. My service tech is Dennis Adkins and he’s awesome!
CRAIG E., SERVICE MANAGER from Huffines Hyundai Plano responded on 12/29/2021 05:27 AM

Chandra, thank you for taking the time to share your feedback. We appreciate it and look forward to taking care of you in future.

Craig Ellis Service Manager 972-202-2168
Employees worked with
DA
DENNIS T ADKINS
MK
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Min K.
Carrollton, TX
2022 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/24/2021
Service Type: Repair
verified customerVerified Customer
10
Category: Service
2022 hyundai Santa fe
Satisfied with everything.
CRAIG E., SERVICE MANAGER from Huffines Hyundai Plano responded on 12/27/2021 05:47 AM

Min, thank you for taking the time to share your feedback. We look forward to taking care of you in the future.

Craig Ellis Service Manager 972-202-2168
Employees worked with
DA
DENNIS T ADKINS
Verified Customer
Plano, TX
2020 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/22/2021
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Service manager did right
Service manager stepped to the plate and took care of my concern/frustration. Job well done
CRAIG E., SERVICE MANAGER from Huffines Hyundai Plano responded on 12/22/2021 11:25 AM

Thank you for taking the time to share your feedback. We appreciate it and look forward to taking care of you in the future.

Craig Ellis Service Manager 972-202-2168
Employees worked with
DA
DENNIS T ADKINS
Verified Customer
Dallas, TX
2019 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/13/2021
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Quality care
I love the service I get at Huffine’s of Plano. They take excellent care of my car.
CRAIG E., SERVICE MANAGER from Huffines Hyundai Plano responded on 12/14/2021 06:24 AM

Thank you for taking the time to share your feedback. We appreciate it and look forward to taking care of you in the future.

Craig Ellis Service Manager 972-202-2168
Employees worked with
DA
DENNIS T ADKINS
CL
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Clarissca L.
Plano, TX
2015 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/30/2021
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
I came in for am oil change and the service was great as always
I only take my car to the Hyundai in Plano on Coit given the service is always great.
CRAIG E., SERVICE MANAGER from Huffines Hyundai Plano responded on 11/30/2021 03:15 PM

Clarissca, thank you for your feedback! We value your business and look forward to serving you again in the future.

Craig Ellis Service Manager 972-202-2168
Employees worked with
DA
DENNIS T ADKINS
NH
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Norma H.
Wylie, TX
2020 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/29/2021
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Wonderful customer service
I have already referred a friend and she takes her Santa Fe here for service now. She loves the service department too.
CRAIG E., SERVICE MANAGER from Huffines Hyundai Plano responded on 11/29/2021 12:59 PM

Thank you so much for taking the time to share your feedback. We really appreciate it and we look forward to taking care of you in the future.
Craig Ellis Service Manager 972-202-2168

Employees worked with
DA
DENNIS T ADKINS
Verified Customer
Irving, TX
2020 Hyundai Kona
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/17/2021
verified customerVerified Customer
10
Category: Service
Excellent
Great service. Thank you.
Employees worked with
DA
DENNIS T ADKINS
Verified Customer
Plano, TX
2020 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/12/2021
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Great service
So happy I chose Huffhines Hyundai to purchase and service my car.
BRANDON H., Service Director from Huffines Hyundai Plano responded on 11/15/2021 05:09 AM

We cant thank you enough for you're feedback. Please let me know if there is ever anything we can do for you. 

Brandon Henson Service Director 972-867-5000
Employees worked with
DA
DENNIS T ADKINS
Verified Customer
Dallas, TX
2020 Hyundai Santa Fe
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/03/2021
verified customerVerified Customer
10
Category: Service
Excellent and responsive
Huffines has excellent customer service. Dennis in service is forthright, honest and professional. This is my second car from Huffines and I will continue to make this dealership my home. If there is ever a concern, the management handles the issue immediately. Thank you!
Employees worked with
DA
DENNIS T ADKINS
SI
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Samuel I.
Lewisville, TX
2020 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/03/2021
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Smooth
No problems
CRAIG E., SERVICE MANAGER from Huffines Hyundai Plano responded on 11/03/2021 12:47 PM

Thank you! We appreciate  your business!

Craig Ellis Service Manager 972-202-2168
Employees worked with
DA
DENNIS T ADKINS
Verified Customer
Richardson, TX
2007 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/01/2021
Service Type: Repair
verified customerVerified Customer
10
Category: Service
efficient
Easy in and out of the service department.
CRAIG E., SERVICE MANAGER from Huffines Hyundai Plano responded on 11/01/2021 02:40 PM

Thank you for your feedbacka nd for your business.  We will see you next visit. 

Craig Ellis Service Manager 972-202-2168

Employees worked with
DA
DENNIS T ADKINS
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