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SureCritic / Hyundai Dealer / Hyundai of St. Augustine / DANNY PEREZ TORRES
DT

DANNY PEREZ TORRES

Hyundai of St. Augustine
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(577 reviews)
81

Reviews of DANNY PEREZ TORRES

Verified Customer
Palm Coast, FL
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Service
Service is always done in s timely fashion.
I can get a loaner car if needed or a ride to work locally.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 02/07/2018 08:55 AM


 
Thank you for taking the time to share your service experiences with us and for the 5 star rating.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
DT
DANNY PEREZ TORRES
Verified Customer
Saint Augustine, FL
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/05/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
friendly, knowledgeable staff
positive experience all around
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 02/06/2018 05:48 AM


 Thank you for the 5 star rating and your kind words describing your service experiences with us.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
DT
DANNY PEREZ TORRES
Verified Customer
Sidney, ME
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/03/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
leave me alone
I don't want to do these stupid things. I am only doing it because if I don't, you'll probably keep bugging me until I do.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 02/05/2018 05:52 AM


 Thank you and our apologies for the amount of surveys that Hyundai sends out.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
DT
DANNY PEREZ TORRES
MB
MARK BOSWELL
DW
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Duane W.
Palm Coast, FL
2009 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/03/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
duane
everyone was proffesional
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 02/05/2018 05:51 AM


 Thank you for the 5 star rating and your continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
DT
DANNY PEREZ TORRES
WB
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Wayne B.
Ormond Beach, FL
2015 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
St Augustine Hyundai service
Never had a problem with service. Our salesman, Jose does a great job. Go's over and beyond his job. The service dept. isn't pushy, but lets you know when a problem exists. Comfortable waiting area with snacks, cookies and drink.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 02/01/2018 06:12 AM


Thank you for taking the time to share your experiences with us and your continued loyalty to Hyundai of St. Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
DT
DANNY PEREZ TORRES
SR
STEVE RISLEY
Verified Customer
Saint Augustine, FL
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/28/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Professional service by friendly knowledgeable people.
Five stars.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 01/29/2018 05:58 AM


 Thank you for the sharing your service experience with us and the 5 star rating.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
DT
DANNY PEREZ TORRES
Verified Customer
Flagler Beach, FL
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/26/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Like the people and honest dialog
So far everything has been great
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 01/29/2018 05:53 AM

Thank you for your kind words sharing your service experiences with us and your continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
DT
DANNY PEREZ TORRES
MS
gravatar
Michael S.
Clintwood, VA
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/25/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Wonderful service and even better people
I am amazed at the service I received at your dealership. Everyone is so kind, friendly and polite. You truly seem to care about your customers. Thanks for the prompt, professional manner in which you took care of my car's problem. It is obvious your sign that states you provide the area's best service is well deserved.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 01/25/2018 02:26 PM


 Thank you for taking the time to share your kind words describing your service experience with us. Our service team enjoys reading how we are doing.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
DT
DANNY PEREZ TORRES
AM
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Alpha M.
Palm Coast, FL
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/25/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Service!!
Everyone I came in contact with during this visit to Hyundai of St. Augustine was great at their job, and friendly.
I am especially grateful to my service advisor, Danny, for his attention to detail and his consistently pleasant helpfulness.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 01/25/2018 02:22 PM


We appreciate the kind words and the 5 star rating.
Well done Danny.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
DT
DANNY PEREZ TORRES
MB
MARK BOSWELL
TR
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Toni R.
St. Augustine, FL
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/23/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
The staff is VERY helpful and polite
The staff at Hyundai of St Augustine have always been friendly and willing to help with any questions or problems I may have.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 01/23/2018 02:01 PM


 We greatly appreciate you taking the time to share your kind words with us and your continued loyalty to Hyundai of St. Augustine. We are blessed to have such wonderful guests.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
DT
DANNY PEREZ TORRES
KM
KEITH MONDELLO
MK
gravatar
Maria K.
Jacksonville, FL
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/20/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Pleasant and staff prompt service.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 01/22/2018 05:42 AM

 
 Thank you for sharing your service experience with us and the 5 star rating.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
DT
DANNY PEREZ TORRES
KM
KEITH MONDELLO
PB
gravatar
Pamela B.
Ponte Vedra, FL
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/19/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
Length of wait time very good. Tech came and explained what was discovered and answered my questions satisfactorily
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 01/19/2018 01:00 PM


 Thank you for sharing your kind words with us and the 5 star rating.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
DT
DANNY PEREZ TORRES
SR
STEVE RISLEY
LL
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Lester L.
St. Augustine, FL
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/18/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellence
Great folks; great service.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 01/19/2018 05:58 AM


 Thank you for sharing your service experience with us and the 5 star rating.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
DT
DANNY PEREZ TORRES
DN
gravatar
Donna N.
Ponte Vedra Beach, FL
2013 Hyundai Sonata Hyb
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/18/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Reliable service
Great, helpful staff and reliable service for the past 4 years.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 01/18/2018 02:16 PM


 Thank you for sharing your service experience with us. We appreciate your feedback on the online booking and reminder messages and we will be reaching out to our scheduling provider to make these corrections.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
DT
DANNY PEREZ TORRES
MB
MARK BOSWELL
Verified Customer
Ponte Vedra, FL
2017 Hyundai Tucson
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/18/2018
verified customerVerified Customer
Category: Service
Good Customer Service
Will continue to take my care for service here. Everyone was easy to work with. A lilttle miss communication at first that was quickly resolved.
Recommended
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
01/18/2018
Service Type: Repair
Category: Service
Acceptable Service
Everything was fine, except I brought 3 coupons they sent me and could only use one. I drive 20 plus miles to get my car serviced there. They can at least honor all the coupons for parts and oil change at one time.
Not Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 01/18/2018 02:12 PM


 Thank you for sharing your service experience with us and taking the time to speak with Danny today. We appreciate you bringing this to our attention and your continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
DT
DANNY PEREZ TORRES
HF
gravatar
Heather F.
East Palatka, FL
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/17/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great customer service
I don't agree with the battery issue I'm having on my car only being a year old most car batteries last longer than a year and a half.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 01/17/2018 11:38 AM


 Thank you for the 5 star rating and your continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
DT
DANNY PEREZ TORRES
MB
MARK BOSWELL
RN
gravatar
Robert N.
St. Augustine, FL
2013 Hyundai Elantra Co
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/17/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Friendly customer service representative
Good service
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 01/17/2018 06:09 AM


 We thank you for sharing your service experience with us and the 5 star rating.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
DT
DANNY PEREZ TORRES
Verified Customer
Saint Augustine, FL
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/16/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
First oil change on 2018 Elantra
Service was good, tire pressure was set to 34 should have been 36 lbs had to go back. No big deal.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 01/17/2018 06:08 AM

 Thank you for taking the time to share your service experience with. Our apologies on the tire air pressure, the pressures can change very quickly from hot to cold.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
DT
DANNY PEREZ TORRES
Verified Customer
West Henrietta, NY
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/16/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
E
Excellent service
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 01/17/2018 05:49 AM

Thank you for taking the time to rate us 5 stars and your continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
DT
DANNY PEREZ TORRES
HR
gravatar
Hawley R.
Palm Coast, FL
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/15/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Service call
This was for a tire repair and recall. The service was outstanding. I loved the fact that the car was washed and vacuumed when I got it back.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 01/16/2018 05:39 AM


 Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
DT
DANNY PEREZ TORRES
SR
STEVE RISLEY
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