Business Solutions
SureCritic / Hyundai Dealer / Withnell Hyundai / DELVIN HUMBYRD
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DELVIN HUMBYRD

Withnell Hyundai
"We have the BEST client base ANYWHERE."
Dealing with the exceptional clients, and my awesome coworkers, checking out vehicles all day rarely feel like I am working. I love doing what I do, and whom I do it for.
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(38 reviews)
84

Reviews of DELVIN HUMBYRD

JB
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John B.
Sublimity, OR
2020 Hyundai Tucson
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/28/2021
verified customer Verified Customer
10
Category: Service
Great Service.
great service
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/28/2021
Service Type: Maintenance
10
Category: Service
excellent service
excellent service
HEATHER H. from Withnell Hyundai responded on 10/28/2021 04:29 PM

Good Afternoon John,
Please re-score to a 5 Star!

Employees worked with
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DELVIN HUMBYRD
MW
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Marlene W.
South Beach, OR
2014 Hyundai Equus
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/16/2021
verified customer Verified Customer
10
Category: Service
Everything resolved
Have resolved the problems and everything is
Back to EXCELLENT
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
12/15/2021
Service Type: Maintenance
5
Category: Service
Shocking ever had this before.
Service person came in speaking loudly Williams your car is perfect just 2 back tire’s also asked if I have used my phone I said no
Then he insisted on telling me how bad my tires were and drive like this . I told him that my gets my tires and I will call him when i get. Home.. not knowing what was on my phone
HEATHER H. from Withnell Hyundai responded on 12/15/2021 03:42 PM

Good Afternoon Marlene,
     I would really appreciaite the opportunity to ask you a couple of folllow up questions. Please call me if you have the time.
-Heather 503-375-0312

Employees worked with
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DELVIN HUMBYRD
DS
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Dennis S.
Newberg, OR
2019 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/31/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
good service
I will be glad when all the construction is overwith.
HEATHER H. from Withnell Hyundai responded on 01/07/2022 11:15 AM

Dennis Thank you for your feedback!
We truly strive to provide a 5 Star service. Please call me with what we can do to improve for next time.
Heather @ Hyundai 503-375-0312

Employees worked with
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DELVIN HUMBYRD
AM
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Arthur M.
Salem, OR
2013 Hyundai Sonata
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/10/2021
verified customer Verified Customer
10
Category: Service
Great Folks and Wonderful Service
The folks at Withnell were warm and friendly. Importantly, they took time to answer my questions. They explained the service I was receiving.
Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/05/2021
Service Type: Maintenance
9
Category: Service
Friendly and Helpful Service Staff
Maintenance Service Staff was very helpful. They answered my questions regarding maintenance performed.
HEATHER H. from Withnell Hyundai responded on 12/09/2021 03:47 PM

Good Afternoon Arthur,
     Thank You for agreeing to re-score.
Heather 503-375-0312

Employees worked with
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DELVIN HUMBYRD
MJ
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Michael J.
Dallas, OR
2022 Hyundai Tucson
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/05/2021
verified customer Verified Customer
10
Category: Service
Enjoy Withnell Hyundai
I have had my Veloster and now my 2022 Tucson serviced at Withnell Hyundai for nearly 13 years now. Always good customer service. I especially appreciate the kindness of Maria.
Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/04/2021
Service Type: Maintenance
10
Category: Service
Tucson Serviced
Usually great, but this time it took over two hours to service my 2022 Tucson
HEATHER H. from Withnell Hyundai responded on 10/05/2021 04:33 PM

Good Afternoon Michael,
     We would really appreciate the opportunity to get more detail about your most recent service visit. Please giva us a call at your earliest conveinience 
Heather Hyundai Service
503 375 0312

Employees worked with
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DELVIN HUMBYRD
RB
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Robert B.
Scotts Mills, OR
2015 Hyundai Santa Fe
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/20/2021
verified customer Verified Customer
10
Category: Service
Very dependable. Honest.
On time and finished in a timely fashion.
Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/14/2021
Service Type: Maintenance
7
Category: Service
Always on schedule and communicates well.
They honored the coupon, did the warranty work and no pressure to do unnecessary work.
HEATHER H. from Withnell Hyundai responded on 09/20/2021 02:49 PM

Thank You Robert for agreeing to re-score ;)

Employees worked with
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DELVIN HUMBYRD
CJ
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Christopher J.
Salem, OR
2017 Hyundai Tucson
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/12/2021
Service Type: Maintenance
verified customer Verified Customer
9
Category: Service
Oil change
Fast and efficient.
HEATHER H. from Withnell Hyundai responded on 09/20/2021 02:45 PM

Thank you for agreeing to re-score :)

Employees worked with
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DELVIN HUMBYRD
Verified Customer
Dallas, OR
2019 Hyundai Tucson
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/07/2021
verified customer Verified Customer
Category: Service
Great People, good value
I have dealt with many dealerships over my 50+ years, many new cars, many used cars and I have never had such a good experience both in the service department and sales. Everyone knows what they are doing and customer service is paramount. The waiting room is comfortable and there is always fresh water for customers available. The new email / text notification system that tells you what up with your car is great, it means you do not have to wait for someone to come talk to you about your car's issues or service, it just shows up and then you respond if needed...pretty cool.
Recommended
Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/01/2021
Service Type: Maintenance
Category: Service
Good people
This is the best dealership that I have ever had to work with. The sales people are very calm and do not press. The service department always has fresh water in the waiting room and are very effective at finding and solving problems.
Recommended
HEATHER H. from Withnell Hyundai responded on 07/01/2021 03:22 PM

Thank You for Agreeing to complete the ReScore

Employees worked with
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DELVIN HUMBYRD
JL
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Joshua L.
Salem, OR
2019 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/26/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Quality, fast service
I always have a good experience here. Fast quality service.
Employees worked with
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DELVIN HUMBYRD
Verified Customer
Salem, OR
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/20/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Great service
Service was completed timely and explained well by the service rep.
Employees worked with
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DELVIN HUMBYRD
CA
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Christopher A.
Salem, OR
2021 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/13/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
5 star dealer
If your looking for a car you haft to check them out best warranty on the market used and new cars
Employees worked with
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DELVIN HUMBYRD
Verified Customer
Jefferson, OR
2020 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/12/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Great Experience
Withnell Hyundai is exceptional
Employees worked with
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DELVIN HUMBYRD
RS
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Robert S.
Salem, OR
2019 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/24/2021
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Great service department
Great service from start to finish. Friendly and knowledgeable staff.
Employees worked with
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DELVIN HUMBYRD
MW
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Marlene W.
South Beach, OR
2014 Hyundai Equus
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/16/2021
verified customer Verified Customer
10
Category: Service
Everything resolved
Have resolved the problems and everything is
Back to EXCELLENT
Employees worked with
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DELVIN HUMBYRD
AM
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Arthur M.
Salem, OR
2013 Hyundai Sonata
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/10/2021
verified customer Verified Customer
10
Category: Service
Great Folks and Wonderful Service
The folks at Withnell were warm and friendly. Importantly, they took time to answer my questions. They explained the service I was receiving.
Employees worked with
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DELVIN HUMBYRD
Verified Customer
Salem, OR
2011 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/30/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Excellent Service
They always take good care of me.
Employees worked with
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DELVIN HUMBYRD
DM
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Danny M.
Canby, OR
2020 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/26/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Excellent Service
Thorough with my vehicle report and service. Staff is always friendly and helpful.
Employees worked with
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DELVIN HUMBYRD
DG
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Daniel G.
Salem, OR
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/26/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Excellent service
Always friendly and services conducted in a timely matter.
Employees worked with
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DELVIN HUMBYRD
JM
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James M.
Keizer, OR
2020 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/06/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Good Experience .
Everything was great. I’ve been with Withnell for several years and have never had a bad experience.
Employees worked with
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DELVIN HUMBYRD
KB
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Ken B.
Salem, OR
2014 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/31/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Good service
I was greeted in a friendly manner.
Heather was very helpful.
My car was finished when they said.
Good experience all the way around.
Employees worked with
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DELVIN HUMBYRD
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