DM

DAREN MULLINS

Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(52 reviews)
85

HA
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Herman A.
Powell, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/02/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Nice people easy to deal with.
Nice people easy to deal with
Recommended
SHAWN P H., Service Manager from Paramount Hyundai of Hickory responded on 06/02/2021 01:20 PM

Herman, Thank you for taking the time to respond to our Sure Critic Review; our customer's voice is imperative to the growth of our dealership, please know you were heard.  If you were to have any questions or concerns do not hesitate to give us a call.  We look forward to seeing you on your next service visit.

Again, thank you for your time and as always, your business!

Shawn Howard
Service Manager
Paramount Hyundai
Genesis of Hickory
828-449-1427
Text the Manager @ 828-743-8689
Employees worked with

DW
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David W.
Lincolnton, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/25/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Always their priority
Doesn’t matter how many cars are waiting, paramount Hyundai has always made me feel like I was a priority. And their waiting room is pretty cozy.
Recommended
SHAWN P H., Service Manager from Paramount Hyundai of Hickory responded on 05/25/2021 05:18 AM

David, Thank you for taking the time to respond to our Sure Critic Review; our customer's voice is imperative to the growth of our dealership, please know you were heard.  If you were to have any questions or concerns do not hesitate to give us a call.  We look forward to seeing you on your next service visit.

Again, thank you for your time and as always, your business!

Shawn Howard
Service Manager
Paramount Hyundai
Genesis of Hickory
828-449-1427
Text the Manager @ 828-743-8689
Employees worked with

LA
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Luis A.
Conover, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/02/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service
Had a problem with the trunk latch. Scheduled me quickly to solve the problem, which was covered by the warranty. Great service.
Recommended
SHAWN P H., Service Manager from Paramount Hyundai of Hickory responded on 05/03/2021 05:44 AM

Louis, Thank you for taking the time to respond to our Sure Critic Review; our customer's voice is imperative to the growth of our dealership, please know you were heard. If you were to have any questions or concerns do not hesitate to give us a call. We look forward to seeing you on your next service visit.

Again, thank you for your time and as always, your business!

Shawn Howard
Service Manager
Paramount Hyundai
Genesis of Hickory
828-449-1427
Text the Manager @ 828-743-8689
Employees worked with

Verified Customer
Hickory, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/29/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Super Service!
Easy to work with and good follow through. Thank you for taking care of my vehicle.
Recommended
SHAWN P H., Service Manager from Paramount Hyundai of Hickory responded on 04/30/2021 04:56 AM

Thank you for taking the time to respond to our Sure Critic Review; our customer's voice is imperative to the growth of our dealership, please know you were heard. If you were to have any questions or concerns do not hesitate to give us a call. We look forward to seeing you on your next service visit.

Again, thank you for your time and as always, your business!

Shawn Howard
Service Manager
Paramount Hyundai
Genesis of Hickory
828-449-1427
Text the Manager @ 828-743-8689
Employees worked with

Verified Customer
Hickory, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/22/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Awesome!
Never fail to perform excellent service! We have 3 Hyundai’s and they only ever come to Paramount Hickory. Michelle and Sean are the best!
Recommended
SHAWN P H., Service Manager from Paramount Hyundai of Hickory responded on 04/22/2021 08:27 AM

Mateo, Thank you for taking the time to respond to our Sure Critic Review; our customer's voice is imperative to the growth of our dealership, please know you were heard. If you were to have any questions or concerns do not hesitate to give us a call. We look forward to seeing you on your next service visit.

Again, thank you for your time and as always, your business!

Shawn Howard
Service Manager
Paramount Hyundai
Genesis of Hickory
828-449-1427
Text the Manager @ 828-743-8689
Employees worked with

AC
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Anita C.
Claremont, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/22/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Very nice people!
Always get excellent service, just referred friend to purchase a car and she bought car!
Recommended
SHAWN P H., Service Manager from Paramount Hyundai of Hickory responded on 04/22/2021 08:05 AM

Anita, Thank you for taking the time to respond to our Sure Critic Review; our customer's voice is imperative to the growth of our dealership, please know you were heard. If you were to have any questions or concerns do not hesitate to give us a call. We look forward to seeing you on your next service visit.

Again, thank you for your time and as always, your business!

Shawn Howard
Service Manager
Paramount Hyundai
Genesis of Hickory
828-449-1427
Text the Manager @ 828-743-8689
Employees worked with

Verified Customer
North Wilkesboro, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/20/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great folks
They got my baby running great again. Always good service and great waiting room, great shuttle service when needed.
Recommended
SHAWN P H., Service Manager from Paramount Hyundai of Hickory responded on 04/20/2021 03:02 PM

Thank you for taking the time to respond to our Sure Critic Review; our customer's voice is imperative to the growth of our dealership, please know you were heard. If you were to have any questions or concerns do not hesitate to give us a call. We look forward to seeing you on your next service visit.

Again, thank you for your time and as always, your business!

Shawn Howard
Service Manager
Paramount Hyundai
Genesis of Hickory
828-449-1427
Text the Manager @ 828-743-8689
Employees worked with

SF
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Stephen F.
Connelly Springs, NC
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/20/2021
verified customerVerified Customer
Category: Service
Great Customer service
After having my oil changed I had a problem customer service reached out to me and has taking care of the problem Thanks
Recommended
Employees worked with

CC
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Catherine C.
Hickory, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Always a good experience
I have been taking my cars to Paramount Hyundai for at least 7 years and have always had a good experience. They are courteous and knowledgeable.
Recommended
SHAWN P H., Service Manager from Paramount Hyundai of Hickory responded on 04/19/2021 04:27 AM

Thank you for taking the time to respond to our Sure Critic Review; our customer's voice is imperative to the growth of our dealership, please know you were heard. If you were to have any questions or concerns do not hesitate to give us a call. We look forward to seeing you on your next service visit.

Again, thank you for your time and as always, your business!

Shawn Howard
Service Manager
Paramount Hyundai
Genesis of Hickory
828-449-1427
Text the Manager @ 828-743-8689
Employees worked with

SF
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Stephen F.
Connelly Springs, NC
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/20/2021
verified customerVerified Customer
Category: Service
Great Customer service
After having my oil changed I had a problem customer service reached out to me and has taking care of the problem Thanks
Recommended

Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
04/17/2021
Service Type: Maintenance
Category: Service
Slow
Was at the dealership an hour and 15 minutes for a oil change and when the car arrived there was grease all over the driver side floor mats.
Not Recommended
SHAWN P H., Service Manager from Paramount Hyundai of Hickory responded on 04/19/2021 05:27 AM

Mr. Fusco, Thank you for taking the time to respond to our Sure Critic Review; our customer's voice is imperative to the growth of our dealership, please know you were heard.  If you were to have any questions or concerns do not hesitate to give us a call.  We look forward to seeing you on your next service visit.  
 
Again, thank you for your time and as always, your business!

Shawn Howard
Service Manager
Paramount Hyundai
Genesis of Hickory
828-449-1427
Text the Manager @ 828-743-8689
Employees worked with

JA
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Jeffery A.
Connelly Springs, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/12/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
serviced my car quickly without trying to push any unnecessary repairs. Always followed up service with a phone call to make sure everything was satisfactory
Recommended
SHAWN P H., Service Manager from Paramount Hyundai of Hickory responded on 04/12/2021 05:43 AM

Jeffery, Thank you for taking the time to respond to our Sure Critic Review; our customer's voice is imperative to the growth of our dealership, please know you were heard.  If you were to have any questions or concerns do not hesitate to give us a call.  We look forward to seeing you on your next service visit.  
 
Again, thank you for your time and as always, your business!

Shawn Howard
Service Manager
Paramount Hyundai
Genesis of Hickory
828-449-1427
Text the Manager @ 828-743-8689
Employees worked with

Verified Customer
Denver, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Consistantly Happy Customer
Paramount Hyundai Continues to be an exceptional service provider.
Recommended
SHAWN P H., Service Manager from Paramount Hyundai of Hickory responded on 04/12/2021 05:43 AM

Thank you for taking the time to respond to our Sure Critic Review; our customer's voice is imperative to the growth of our dealership, please know you were heard.  If you were to have any questions or concerns do not hesitate to give us a call.  We look forward to seeing you on your next service visit.  
 
Again, thank you for your time and as always, your business!

Shawn Howard
Service Manager
Paramount Hyundai
Genesis of Hickory
828-449-1427
Text the Manager @ 828-743-8689
Employees worked with

TA
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Timothy A.
Vale, NC
2018 Hyundai Sonata Hev
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
reasonable and easy to work with
oil change was quick, car returned as delivered-clean and no problems
Recommended
SHAWN P H., Service Manager from Paramount Hyundai of Hickory responded on 04/12/2021 05:43 AM

Tim, Thank you for taking the time to respond to our Sure Critic Review; our customer's voice is imperative to the growth of our dealership, please know you were heard.  If you were to have any questions or concerns do not hesitate to give us a call.  We look forward to seeing you on your next service visit.  
 
Again, thank you for your time and as always, your business!

Shawn Howard
Service Manager
Paramount Hyundai
Genesis of Hickory
828-449-1427
Text the Manager @ 828-743-8689
Employees worked with

RI
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Ralph I.
North Wilkesboro, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly folks always fast
Best place to go
Recommended
SHAWN P H., Service Manager from Paramount Hyundai of Hickory responded on 04/05/2021 04:19 AM

Thank you for taking the time to respond to our Sure Critic Review; our customer's voice is imperative to the growth of our dealership, please know you were heard.  If you were to have any questions or concerns do not hesitate to give us a call.  We look forward to seeing you on your next service visit.  
 
Again, thank you for your time and as always, your business!

Shawn Howard
Service Manager
Paramount Hyundai
Genesis of Hickory
828-449-1427
Text the Manager @ 828-743-8689
Employees worked with

LD
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Lysa D.
Claremont, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Easy service
Scheduling is easy and service relatively quick.
Recommended
SHAWN P H., Service Manager from Paramount Hyundai of Hickory responded on 04/03/2021 05:53 AM

Thank you for taking the time to respond to our Sure Critic Review; our customer's voice is imperative to the growth of our dealership, please know you were heard.  If you were to have any questions or concerns do not hesitate to give us a call.  We look forward to seeing you on your next service visit.  
 
Again, thank you for your time and as always, your business!

Shawn Howard
Service Manager
Paramount Hyundai
Genesis of Hickory
828-449-1427
Text the Manager @ 828-743-8689
Employees worked with
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