GD

GARY DESROSIERS

Overall Rating

4.8

(981 reviews)

62

Reviews of GARY DESROSIERS

TG

Treshawn G.

Miami, FL

2013 Hyundai Sonata

ReScore Review™

03/15/2021

Service Type: Maintenance

Verified Customer

Category: Service

Recommended

Original Review

03/13/2021

Service Type: Maintenance

Category: Service

Alejandro H., Service Manager from Braman Hyundai responded on 03/15/2021 04:30 AM

Thank you for servicing your vehicle with Braman Miami.

Your experience at our Dealership is important to us and we hope to continue earning your business. Thank you very much for reaching out about this. I am very sorry about the frustrating experience you endured on your most recent service visit. We could have done a better job of providing proactive communication and directly addressing your needs
Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.

Alex Heredia
Service Manager
Braman of Miami
2060 N.E. 2nd Avenue
Miami, Florida 33137-1200
Office (305) 571-1200
Email aheredia@bramanmiami.com

Employees worked with

GARY DESROSIERS

RG

Rudel G.

Pembroke Pines, FL

2019 Hyundai Sonata

03/12/2021

Service Type: Repair

Verified Customer

Category: Service

Excellent

Good job

Recommended

Alejandro H., Service Manager from Braman Hyundai responded on 03/12/2021 09:47 AM

Thank you for servicing your vehicle with Braman Miami.

Your experience at our Dealership is important to us and we hope to continue earning your business.
Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.

Alex Heredia
Service Manager
Braman of Miami
2060 N.E. 2nd Avenue
Miami, Florida 33137-1200
Office (305) 571-1200
Email aheredia@bramanmiami.com

Employees worked with

GARY DESROSIERS

JG

Jose G.

Miami, FL

2021 Hyundai Palisade

02/25/2021

Service Type: Repair

Verified Customer

Category: Service

2021 Palisades

Great service adviser and service

Recommended

Alejandro H., Service Manager from Braman Hyundai responded on 02/25/2021 11:09 AM

Thank you for servicing your vehicle with Braman Miami.

Your experience at our Dealership is important to us and we hope to continue earning your business.
Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.

Alex Heredia
Service Manager
Braman of Miami
2060 N.E. 2nd Avenue
Miami, Florida 33137-1200
Office (305) 571-1200
Email aheredia@bramanmiami.com

Employees worked with

GARY DESROSIERS

Verified Customer

Miami, FL

2015 Hyundai Sonata

02/15/2021

Service Type: Maintenance

Verified Customer

Category: Service

Great service

I always service my car here. Gary is very knowledgeable & helpful.

Recommended

Alejandro H., Service Manager from Braman Hyundai responded on 02/16/2021 04:45 AM

Thank you for servicing your vehicle with Braman Miami.

Your experience at our Dealership is important to us and we hope to continue earning your business.
Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.

Alex Heredia
Service Manager
Braman of Miami
2060 N.E. 2nd Avenue
Miami, Florida 33137-1200
Office (305) 571-1200
Email aheredia@bramanmiami.com

Employees worked with

GARY DESROSIERS

Verified Customer

Miami, FL

2017 Hyundai Tucson

02/11/2021

Service Type: Repair

Verified Customer

Category: Service

Gary Desrosiers extremely great service and professionalism

The best service advisor is Gary . Always you will be in good hands with his level of knowledge and support

Recommended

Alejandro H., Service Manager from Braman Hyundai responded on 02/15/2021 05:00 AM

Thank you for servicing your vehicle with Braman Miami.

Your experience at our Dealership is important to us and we hope to continue earning your business.
Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.

Alex Heredia
Service Manager
Braman of Miami
2060 N.E. 2nd Avenue
Miami, Florida 33137-1200
Office (305) 571-1200
Email aheredia@bramanmiami.com

Employees worked with

GARY DESROSIERS

CC

Compton C.

Miramar, FL

2013 Hyundai Santa Fe Sport

02/11/2021

Service Type: Maintenance

Verified Customer

Category: Service

great experience

very happy with my service overall very pleased

Recommended

Alejandro H., Service Manager from Braman Hyundai responded on 02/15/2021 04:59 AM

Thank you for servicing your vehicle with Braman Miami.

Your experience at our Dealership is important to us and we hope to continue earning your business.
Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.

Alex Heredia
Service Manager
Braman of Miami
2060 N.E. 2nd Avenue
Miami, Florida 33137-1200
Office (305) 571-1200
Email aheredia@bramanmiami.com

Employees worked with

GARY DESROSIERS

Verified Customer

Miami, FL

2011 Hyundai Sonata Hybrid

02/02/2021

Service Type: Maintenance

Verified Customer

Category: Service

Great Service

Great service ??

Recommended

Alejandro H., Service Manager from Braman Hyundai responded on 02/03/2021 04:24 AM

Thank you for servicing your vehicle with Braman Miami.

Your experience at our Dealership is important to us and we hope to continue earning your business.
Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.

Alex Heredia
Service Manager
Braman of Miami
2060 N.E. 2nd Avenue
Miami, Florida 33137-1200
Office (305) 571-1200
Email aheredia@bramanmiami.com

Employees worked with

GARY DESROSIERS

Verified Customer

Miami, FL

2018 Hyundai Elantra

02/01/2021

Service Type: Repair

Verified Customer

Category: Service

Great service

Great service as always. I was helped immediately after arriving even though I didn’t have an appointment. And service provider was very helpful

Recommended

Alejandro H., Service Manager from Braman Hyundai responded on 02/01/2021 06:03 AM

Thank you for servicing your vehicle with Braman Miami.

Your experience at our Dealership is important to us and we hope to continue earning your business.
Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.

Alex Heredia
Service Manager
Braman of Miami
2060 N.E. 2nd Avenue
Miami, Florida 33137-1200
Office (305) 571-1200
Email aheredia@bramanmiami.com

Employees worked with

GARY DESROSIERS

Verified Customer

Miami, FL

2018 Hyundai Tucson

01/28/2021

Service Type: Repair

Verified Customer

Category: Service

Excellent customer service

Excellent

Recommended

Alejandro H., Service Manager from Braman Hyundai responded on 01/29/2021 04:40 AM

Thank you for servicing your vehicle with Braman Miami.

Your experience at our Dealership is important to us and we hope to continue earning your business.
Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.

Alex Heredia
Service Manager
Braman of Miami
2060 N.E. 2nd Avenue
Miami, Florida 33137-1200
Office (305) 571-1200
Email aheredia@bramanmiami.com

Employees worked with

GARY DESROSIERS

Verified Customer

Miami, FL

2017 Hyundai Santa Fe

01/26/2021

Service Type: Maintenance

Verified Customer

Category: Service

Customer Service

Great service. Great communication

Recommended

Alejandro H., Service Manager from Braman Hyundai responded on 01/27/2021 04:48 AM

Thank you for servicing your vehicle with Braman Miami.

Your experience at our Dealership is important to us and we hope to continue earning your business.
Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.

Alex Heredia
Service Manager
Braman of Miami
2060 N.E. 2nd Avenue
Miami, Florida 33137-1200
Office (305) 571-1200
Email aheredia@bramanmiami.com

Employees worked with

GARY DESROSIERS

MR

Michael R.

Miami, FL

2021 Hyundai Palisade

01/22/2021

Service Type: Repair

Verified Customer

Category: Service

Excellent

Wonderful and timely service.

Recommended

Alejandro H., Service Manager from Braman Hyundai responded on 01/22/2021 11:23 AM

Thank you for servicing your vehicle with Braman Miami.

Your experience at our Dealership is important to us and we hope to continue earning your business.
Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.

Alex Heredia
Service Manager
Braman of Miami
2060 N.E. 2nd Avenue
Miami, Florida 33137-1200
Office (305) 571-1200
Email aheredia@bramanmiami.com

Employees worked with

GARY DESROSIERS

Verified Customer

Pinecrest, FL

2018 Hyundai Tucson

01/22/2021

Service Type: Repair

Verified Customer

Category: Service

Representative issues

Others than the repairs to the vehicle which were done fast and swift, which I loved, there representative was very impersonal to the point I had no idea even how my car was doing. Don’t get me wrong I absolutely love being in and out of places as quick as possible, not having information on the status of my car or hearing me out seemed pretty bothering. Other than that it was great all other staff was very nice, attentive and understanding.

Recommended

Alejandro H., Service Manager from Braman Hyundai responded on 01/22/2021 11:21 AM

Thank you for servicing your vehicle with Braman Miami.

Your experience at our Dealership is important to us and we hope to continue earning your business. Thank you very much for reaching out about this. I am very sorry about the frustrating experience you endured on your most recent service visit. We could have done a better job of providing proactive communication and directly addressing your needs
Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.

Alex Heredia
Service Manager
Braman of Miami
2060 N.E. 2nd Avenue
Miami, Florida 33137-1200
Office (305) 571-1200
Email aheredia@bramanmiami.com

Employees worked with

GARY DESROSIERS

SW

Schahady W.

Homestead, FL

2020 Hyundai Veloster N

01/11/2021

Service Type: Repair

Verified Customer

Category: Service

Satisfied customer

My service adviser Mr. Gary Desrosiers, provides excellent customer assistance and is always helpful and very pleasant .

Recommended

Alejandro H., Service Manager from Braman Hyundai responded on 01/12/2021 04:40 AM

Thank you for servicing your vehicle with Braman Miami.

Your experience at our Dealership is important to us and we hope to continue earning your business.
Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.

Alex Heredia
Service Manager
Braman of Miami
2060 N.E. 2nd Avenue
Miami, Florida 33137-1200
Office (305) 571-1200
Email aheredia@bramanmiami.com

Employees worked with

GARY DESROSIERS

IG

Ivan G.

Miami, FL

2020 Hyundai Palisade

01/09/2021

Service Type: Repair

Verified Customer

Category: Service

The best

Great service and personal.
The best dealer in Miami

Recommended

Alejandro H., Service Manager from Braman Hyundai responded on 01/11/2021 04:48 AM

Thank you for servicing your vehicle with Braman Miami.

Your experience at our Dealership is important to us and we hope to continue earning your business.
Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.

Alex Heredia
Service Manager
Braman of Miami
2060 N.E. 2nd Avenue
Miami, Florida 33137-1200
Office (305) 571-1200
Email aheredia@bramanmiami.com

Employees worked with

GARY DESROSIERS

JD

Jeanette D.

Miami, FL

2020 Hyundai Tucson

01/09/2021

Service Type: Repair

Verified Customer

Category: Service

recall

every thing went nice and easy

Recommended

Alejandro H., Service Manager from Braman Hyundai responded on 01/09/2021 05:13 AM

Thank you for servicing your vehicle with Braman Miami.

Your experience at our Dealership is important to us and we hope to continue earning your business.
Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future

Alex Heredia
Service Manager
Braman of Miami
2060 N.E. 2nd Avenue
Miami, Florida 33137-1200
Office (305) 571-1200
Email aheredia@bramanmiami.com

Employees worked with

GARY DESROSIERS

JQ

Jose Q.

Hialeah, FL

2019 Hyundai Elantra

ReScore Review™

01/07/2021

Verified Customer

Category: Service

JQ

Excellent service at Braman from salesperson Oscar at Hyundai and Gary at Hyundai Service.

Recommended

Employees worked with

GARY DESROSIERS

JQ

Jose Q.

Hialeah, FL

2019 Hyundai Elantra

ReScore Review™

01/07/2021

Verified Customer

Category: Service

JQ

Excellent service at Braman from salesperson Oscar at Hyundai and Gary at Hyundai Service.

Recommended

Original Review

01/07/2021

Service Type: Maintenance

Category: Service

JQ

Excellent service at Braman from salesperson to service personnel.

Recommended

Alejandro H., Service Manager from Braman Hyundai responded on 01/07/2021 09:39 AM

Thank you for servicing your vehicle with Braman Miami.

Your experience at our Dealership is important to us and we hope to continue earning your business.
Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.

Alex Heredia
Service Manager
Braman of Miami
2060 N.E. 2nd Avenue
Miami, Florida 33137-1200
Office (305) 571-1200
Email aheredia@bramanmiami.com

Employees worked with

GARY DESROSIERS

Verified Customer

Miami, FL

2015 Hyundai Sonata

ReScore Review™

01/05/2021

Verified Customer

Category: Service

Advisor Gary D. was great

My Service Advisor Gary D. was great and his Customer Service went above and beyond my expectations.

Recommended

Employees worked with

GARY DESROSIERS

Verified Customer

Miami, FL

2015 Hyundai Sonata

ReScore Review™

01/05/2021

Verified Customer

Category: Service

Advisor Gary D. was great

My Service Advisor Gary D. was great and his Customer Service went above and beyond my expectations.

Recommended

Original Review

01/05/2021

Service Type: Maintenance

Category: Service

Unbelievable

I took my car to Braman as I’ve been doing for the past 5 years. I had an issue with a repair that still is not fixed. The Advisor Gary D. was great however the Service Mgr. is in the wrong line of business because his Customer Service skills are horrible.

Not Recommended

Alejandro H., Service Manager from Braman Hyundai responded on 01/05/2021 01:05 PM

Thank you for servicing your vehicle with Braman Miami.

Your experience at our Dealership is important to us and we hope to continue earning your business. Thank you very much for reaching out about this. I am very sorry about the frustrating experience you endured on your most recent service visit. We could have done a better job of providing proactive communication and directly addressing your needs

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.

Alex Heredia
Service Manager
Braman of Miami
2060 N.E. 2nd Avenue
Miami, Florida 33137-1200
Office (305) 571-1200
Email aheredia@bramanmiami.com

Employees worked with

GARY DESROSIERS

DP

Drake P.

Miami, FL

2015 Hyundai Elantra

12/31/2020

Service Type: Maintenance

Verified Customer

Category: Service

Good service

good service!

Recommended

Alejandro H., Service Manager from Braman Hyundai responded on 01/04/2021 05:07 AM

Thank you for servicing your vehicle with Braman Miami.

Your experience at our Dealership is important to us and we hope to continue earning your business.
Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.

Alex Heredia
Service Manager
Braman of Miami
2060 N.E. 2nd Avenue
Miami, Florida 33137-1200
Office (305) 571-1200
Email aheredia@bramanmiami.com

Employees worked with

GARY DESROSIERS

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