Business Solutions

JF

JASON FAZIO

Overall Rating
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(17 reviews)
100
Send a Message to JASON

SS
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Shakerria S.
Palm Bay, FL
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/13/2021
verified customer Verified Customer
Category: Service

Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/10/2021
9
Category: Service
Very Personable
Jadon Fazio Makes you feel comfortable. Explains and makes sure youunderstand.
LAELLE S. from Genesis Of Melbourne responded on 12/13/2021

Thank you for taking the time to complete our survey. Your opinion is very important to us as we are always looking ways to improve your experience. We would like to thank you for your loyalty to Genesis of Melbourne and we will continue to honor our commitment to providing you with the very best customer service. Please do not hesitate to reach out if there is anything else we can do for you and we look forward to seeing you again soon!

 

Thank you,

Laelle Spoly 
Coastal Hyundai-Mitsubishi/ Genesis of Melbourne
Loaner Coordinator/Genesis Advocate
Lspoly@coastalhyundai.com
321-727-2400 ext 1313

Employees worked with

EC
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Edward C.
Palm Bay, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/27/2021
verified customer Verified Customer
10
Category: Service
Outstanding Service
Jason is extremely knowledgeable and professional.
LAELLE S. from Genesis Of Melbourne responded on 11/29/2021

Thank you for taking the time to complete our survey. Your opinion is very important to us as we are always looking ways to improve your experience. We would like to thank you for your loyalty to Genesis of Melbourne and we will continue to honor our commitment to providing you with the very best customer service. Please do not hesitate to reach out if there is anything else we can do for you and we look forward to seeing you again soon!

 

Thank you,

Laelle Spoly 
Coastal Hyundai-Mitsubishi/ Genesis of Melbourne
Loaner Coordinator/Genesis Advocate
Lspoly@coastalhyundai.com
321-727-2400 ext 1313

Employees worked with

JC
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John C.
Indialantic, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/19/2021
verified customer Verified Customer
10
Category: Service
Outstanding Service
The service was exceptional at every level and at every step in the process. I couldn't begin to express my gratitude and appreciation to all of the people at Genesis of Melbourne. A well deserved THANK YOU.
LAELLE S. from Genesis Of Melbourne responded on 11/22/2021

We want to thank you for being apart of our family. At Genesis of Melbourne we strive daily to give our customers a 5 star service and we wanted to thank you for allowing us to provide you with the best. We value your business and I will be sure to pass along your kind words to our service team.

Thank you again for taking the time to complete our survey and for the positive feedback.

Thank you,

Laelle Spoly 
Coastal Hyundai-Mitsubishi/ Genesis of Melbourne
Loaner Coordinator/Genesis Advocate
Lspoly@coastalhyundai.com
321-727-2400 ext 1313

Employees worked with

DP
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Donna P.
Indialantic, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/18/2021
verified customer Verified Customer
10
Category: Service
Great service
Excellent experience so far!
LAELLE S. from Genesis Of Melbourne responded on 11/18/2021

We want to thank you for being apart of our family. At Genesis of Melbourne we strive daily to give our customers a 5 star service and we wanted to thank you for allowing us to provide you with the best. We value your business and I will be sure to pass along your kind words to our service team.

Thank you again for taking the time to complete our survey and for the positive feedback.

Thank you,

Laelle Spoly 
Coastal Hyundai-Mitsubishi/ Genesis of Melbourne
Loaner Coordinator/Genesis Advocate
Lspoly@coastalhyundai.com
321-727-2400 ext 1313

Employees worked with

Verified Customer
Melbourne, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/09/2021
verified customer Verified Customer
10
Category: Service
Pleased with service
Jason always does a great job. All of my concerns were taken care of.
LAELLE S. from Genesis Of Melbourne responded on 11/10/2021

We want to thank you for being apart of our family. At Genesis of Melbourne we strive daily to give our customers a 5 star service and we wanted to thank you for allowing us to provide you with the best. We value your business and I will be sure to pass along your kind words to our service team.

Thank you again for taking the time to complete our survey and for the positive feedback.

Thank you,

Laelle Spoly 
Coastal Hyundai-Mitsubishi/ Genesis of Melbourne
Loaner Coordinator/Genesis Advocate
Lspoly@coastalhyundai.com
321-727-2400 ext 1313

Employees worked with

EG
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Ernest G.
Merritt Island, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/13/2021
verified customer Verified Customer
10
Category: Service
Easy in and out
I was a little early and greated promptly. Jason made sure that I was confortable and had the car processed promptly . The explanation at the end was clear and concise and I was on my way . Easy , peasy ...the way it should be .
LAELLE S. from Genesis Of Melbourne responded on 10/14/2021

We want to thank you for being apart of our family. At Genesis of Melbourne we strive daily to give our customers a 5 star service and we wanted to thank you for allowing us to provide you with the best. We value your business and I will be sure to pass along your kind words to our service team.

Thank you again for taking the time to complete our survey and for the positive feedback.

Thank you,

Laelle Spoly 
Coastal Hyundai-Mitsubishi/ Genesis of Melbourne
Loaner Coordinator/Genesis Advocate
Lspoly@coastalhyundai.com
321-727-2400 ext 1313

Employees worked with

WP
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William P.
Melbourne, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/13/2021
verified customer Verified Customer
10
Category: Service
Electronic problems
Repair was quick and complete
LAELLE S. from Genesis Of Melbourne responded on 10/14/2021

We want to thank you for being apart of our family. At Genesis of Melbourne we strive daily to give our customers a 5 star service and we wanted to thank you for allowing us to provide you with the best. We value your business and I will be sure to pass along your kind words to our service team.

Thank you again for taking the time to complete our survey and for the positive feedback.

Thank you,

Laelle Spoly 
Coastal Hyundai-Mitsubishi/ Genesis of Melbourne
Loaner Coordinator/Genesis Advocate
Lspoly@coastalhyundai.com
321-727-2400 ext 1313

Employees worked with

JB
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James B.
Vero Beach, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/02/2021
verified customer Verified Customer
10
Category: Service
exceptional service
Jason is the best. He makes sure everything gets done right down to the smallest detail and explains everything. The whole team does a phenomenal job. Both my service trips involved challenging software system issues which required extra effort and work and they got the job done.
LAELLE S. from Genesis Of Melbourne responded on 10/04/2021

We want to thank you for being apart of our family. At Genesis of Melbourne we strive daily to give our customers a 5 star service and we wanted to thank you for allowing us to provide you with the best. We value your business and I will be sure to pass along your kind words to our service team.

Thank you again for taking the time to complete our survey and for the positive feedback.

Thank you,

Laelle Spoly 
Coastal Hyundai-Mitsubishi/ Genesis of Melbourne
Loaner Coordinator/Genesis Advocate
Lspoly@coastalhyundai.com
321-727-2400 ext 1313

Employees worked with

JF
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John F.
West Melbourne, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/14/2021
verified customer Verified Customer
Category: Service
G80 owner
Very fast and courteous service. Jason explained the recall and how they resolved it. I was out in less than 45 minutes.
Recommended
LAELLE S. from Genesis Of Melbourne responded on 07/15/2021

We want to thank you for being apart of our family. At Genesis of Melbourne we strive daily to give our customers a 5 star service and we wanted to thank you for allowing us to provide you with the best. We value your business and I will be sure to pass along your kind words to our service team.

Thank you again for taking the time to complete our survey and for the positive feedback.

Thank you,

Laelle Spoly 
Coastal Hyundai-Mitsubishi/ Genesis of Melbourne
Loaner Coordinator/Genesis Advocate
Lspoly@coastalhyundai.com
321-727-2400 ext 1313

Employees worked with

JT
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Joyce T.
Springfield, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/23/2021
verified customer Verified Customer
Category: Service
Check out this car before you buy any others ‘
This is a fantastic auto in all ways. Get your size, style, colors ! Great driving experience. You’d be mistaken if you don’t see and feel the quiet, smooth drive!
Gotta see it today!
Recommended
LAELLE S. from Genesis Of Melbourne responded on 03/23/2021

Thank you for taking the time to complete our survey. Your opinion is very important to us as we are always looking ways to improve your experience. We would like to thank you for your loyalty to Genesis of Melbourne and we will continue to honor our commitment to providing you with the very best customer service. Please don't hesitate to reach out if there is anything else we can do for you and we look forward to seeing you again soon!

 

Thank you,

Laelle Spoly 
Coastal Hyundai-Mitsubishi/ Genesis of Melbourne
Loaner Coordinator/Genesis Advocate
Lspoly@coastalhyundai.com
321-727-2400 ext 1313

LAELLE S. from Genesis Of Melbourne responded on 03/23/2021

Thank you for taking the time to complete our survey. Your opinion is very important to us as we are always looking ways to improve your experience. We would like to thank you for your loyalty to Genesis of Melbourne and we will continue to honor our commitment to providing you with the very best customer service. Please don't hesitate to reach out if there is anything else we can do for you and we look forward to seeing you again soon!

 

Thank you,

Laelle Spoly 
Coastal Hyundai-Mitsubishi/ Genesis of Melbourne
Loaner Coordinator/Genesis Advocate
Lspoly@coastalhyundai.com
321-727-2400 ext 1313

Employees worked with

WK
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Wendell K.
Indialantic, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/17/2021
verified customer Verified Customer
Category: Service
Genesis service team of Laelle and Jasin
They are caring and profesional and courteous
Recommended
LAELLE S. from Genesis Of Melbourne responded on 03/17/2021

Thank you for taking the time to complete our survey. Your opinion is very important to us as we are always looking ways to improve your experience. We would like to thank you for your loyalty to Genesis of Melbourne and we will continue to honor our commitment to providing you with the very best customer service. Please don't hesitate to reach out if there is anything else we can do for you and we look forward to seeing you again soon!

 

Thank you,

Laelle Spoly 
Coastal Hyundai-Mitsubishi/ Genesis of Melbourne
Loaner Coordinator/Genesis Advocate
Lspoly@coastalhyundai.com
321-727-2400 ext 1313

Employees worked with

Verified Customer
Melbourne, FL
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/24/2021
verified customer Verified Customer
Category: Service
Awesome
Great customer service really helped me resolve my car damage ! Definitely would recommend them
Recommended
Employees worked with

Verified Customer
Melbourne, FL
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/24/2021
verified customer Verified Customer
Category: Service
Awesome
Great customer service really helped me resolve my car damage ! Definitely would recommend them
Recommended

Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
02/16/2021
Category: Service
Could’ve been better
The advisors were helpful but they don’t believe a thing you say... I have a warranty and they claimed I hit something and charged me $400 never buying a car from here again
Not Recommended
LAELLE S. from Genesis Of Melbourne responded on 02/17/2021

Thank you for taking the time to complete our survey. Your opinion is very important to us as we are always looking ways to improve your experience. We would like to thank you for your loyalty to Genesis of Melbourne and we will continue to honor our commitment to providing you with the very best customer service. 

 
Thank you,

Laelle Spoly 
Coastal Hyundai-Mitsubishi/ Genesis of Melbourne
Loaner Coordinator/Genesis Advocate
Lspoly@coastalhyundai.com
321-727-2400 ext 1313

Employees worked with

Verified Customer
Palm Bay, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/11/2021
verified customer Verified Customer
Category: Service
Awesome service
Awesome service and people to work with. Extremely satisfied with every experience and service received!
Recommended
LAELLE S. from Genesis Of Melbourne responded on 02/12/2021

Thank you for taking the time to complete our survey. Your opinion is very important to us as we are always looking ways to improve your experience. We would like to thank you for your loyalty to Genesis of Melbourne and we will continue to honor our commitment to providing you with the very best customer service. Please don't hesitate to reach out if there is anything else we can do for you and we look forward to seeing you again soon!

 

Thank you,

Laelle Spoly 
Coastal Hyundai-Mitsubishi/ Genesis of Melbourne
Loaner Coordinator/Genesis Advocate
Lspoly@coastalhyundai.com
321-727-2400 ext 1313

Employees worked with

RR
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Robert R.
Port St. Lucie, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/06/2021
verified customer Verified Customer
Category: Service
My last service appointment
I’ve decided to sell my 2018 Genesis for the new Palisades calligraphy which they say it’s an Excellent SUV.
Recommended
LAELLE S. from Genesis Of Melbourne responded on 02/08/2021

Thank you for taking the time to complete our survey. Your opinion is very important to us as we are always looking ways to improve your experience. We would like to thank you for your loyalty to Genesis of Melbourne and we will continue to honor our commitment to providing you with the very best customer service. Please don't hesitate to reach out if there is anything else we can do for you and we look forward to seeing you again soon!

 

Thank you,

Laelle Spoly 
Coastal Hyundai-Mitsubishi/ Genesis of Melbourne
Loaner Coordinator/Genesis Advocate
Lspoly@coastalhyundai.com
321-727-2400 ext 1313

Employees worked with

Verified Customer
Indian Harbour Beach, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/30/2020
verified customer Verified Customer
Category: Service
Outstanding and beyond
“Over the top” in service, communication and professionalism.
Recommended
LAELLE S. from Genesis Of Melbourne responded on 10/01/2020

We want to thank you for being apart of our family. At Genesis of Melbourne we strive daily to give our customers a 5 star service and we wanted to thank you for allowing us to provide you with the best. We value your business and I will be sure to pass along your kind words to our service team.

Thank you again for taking the time to complete our survey and for the positive feedback.

Thank you,

Laelle Spoly 
Coastal Hyundai-Mitsubishi/ Genesis of Melbourne
Loaner Coordinator/Genesis Advocate
Lspoly@coastalhyundai.com
321-727-2400 ext 1313

Employees worked with

Verified Customer
Melbourne Beach, FL
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/27/2020
verified customer Verified Customer
Category: Service
Oil Change
The oil change and tire rotation I made an appointment for ended up taking almost 3hrs, but the customer service was fantastic.
Recommended
Employees worked with

KC
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Kryssy C.
Palm Bay, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/27/2020
verified customer Verified Customer
Category: Service
👍🏻👍🏻
👍🏻👍🏻
Recommended
LAELLE S. from Genesis Of Melbourne responded on 07/28/2020

We want to thank you for being apart of our family. At Genesis of Melbourne we strive daily to give our customers a 5 star service and we wanted to thank you for allowing us to provide you with the best. We value your business and I will be sure to pass along your kind words to our service team.

Thank you again for taking the time to complete our survey and for the positive feedback.

Thank you,

Laelle Spoly 
Coastal Hyundai-Mitsubishi/ Genesis of Melbourne
Loaner Coordinator/Genesis Advocate
Lspoly@coastalhyundai.com
321-727-2400 ext 1313

Employees worked with

Verified Customer
Melbourne Beach, FL
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/27/2020
verified customer Verified Customer
Category: Service
Oil Change
The oil change and tire rotation I made an appointment for ended up taking almost 3hrs, but the customer service was fantastic.
Recommended

Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
07/17/2020
Category: Service
N
N
Recommended
LAELLE S. from Genesis Of Melbourne responded on 07/20/2020

We want to thank you for being apart of our family. At Genesis of Melbourne we strive daily to give our customers a 5 star service. We value your business and I am sorry to hear about your last visit. Thank you for letting us know to fix the situation. 

Thank you again for taking the time to complete our survey and for the feedback.

Thank you,

Laelle Spoly 
Coastal Hyundai-Mitsubishi/ Genesis of Melbourne
Loaner Coordinator/Genesis Advocate
Lspoly@coastalhyundai.com
321-727-2400 ext 1313

Employees worked with

Displaying all 19 Review
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