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SureCritic / Hyundai Dealer / Atlantic Hyundai / JOHN J GROSSO
JG

JOHN J GROSSO

Atlantic Hyundai
Overall Rating
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(874 reviews)
71

Reviews of JOHN J GROSSO

MR
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MISAEL R.
Brentwood, NY
2006 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/06/2015
Service Type: Repair
verified customerVerified Customer
Category: Service
Service
Staff was very helpful and knowledgeable. )
Recommended
TIMOTHY T. from Atlantic Hyundai responded on 10/07/2015 05:23 AM

Mr. Ramos, thank you for taking the time to provide feedback on your last service visit. Atlantic Hyundai appreciates your business please feel free to continue to work with John Grosso for all of your future service needs.

Employees worked with
JG
JOHN J GROSSO
DO
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DIANE O.
Babylon, NY
2013 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/16/2015
Service Type: Repair
verified customerVerified Customer
Category: Service
john grosso
john the best always helpful gets the job done
Recommended
TIMOTHY T. from Atlantic Hyundai responded on 08/17/2015 11:19 AM

Diane, Thank you for taking the time to provide feedback on your last service visit. Atlantic Hyundai appreciates your business, please free to continue to work with John Grosso for all of your future service needs.

Employees worked with
JG
JOHN J GROSSO
TK
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TERESA K.
Farmingdale, NY
2013 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/13/2015
Service Type: Repair
verified customerVerified Customer
Category: Service
Great customer service
John grosso is very knowledgeable and represents himself and your company very well. He is thorough and efficient. From the minute I drive up with the car to the minute I leave with repairs done, I am greeted with a smile and efficient staff
Recommended
TIMOTHY T. from Atlantic Hyundai responded on 08/14/2015 06:07 AM

Teresa, thank you for taking the time to provide feedback on your last service visit. Atlantic Hyundai appreciates your business, please feel free to continue to work with John Grosso for all of your future service needs.

Employees worked with
JG
JOHN J GROSSO
DB
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Daniel B.
Bellmore, NY
2007 HYUNDAI SONATA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/11/2015
verified customerVerified Customer
Category: Service
Great service
We brought our 2007 Sonata in for service. Had a great experience. We recieved a loaner car which was awesome! John Grosso helped us and was a pleasure to deal with, very professional and made us feel like he really cared about our car. I would highly recommend Atlantic.
Recommended
TIMOTHY T. from Atlantic Hyundai responded on 08/12/2015 12:25 PM

Daniel, Thank you for taking the time to provide feedback on your last service visit. Atlantic Hyundai appreciates your business, Please feel free to continue to work with John Grosso for all of your future needs.

Employees worked with
JG
JOHN J GROSSO
FC
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FEDERICO C.
Astoria, NY
2015 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/29/2015
Service Type: Repair
verified customerVerified Customer
Category: Service
John Grosso @ Service
John Grosso knows what he is doing he is professional and very helpful.
Recommended
TIMOTHY T. from Atlantic Hyundai responded on 07/29/2015 07:37 AM

Federico, thank you for taking the time to provide feedback on your last service visit, Atlantic Hyundai appreciates your business. Please feel free to continue to work with John Grosso for all of your future service needs.

Employees worked with
JG
JOHN J GROSSO
KC
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KENNETH C.
Lindenhurst, NY
2014 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/28/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
great service
the service at the dealer was excellent fast, easy and convenient
Recommended
TIMOTHY T. from Atlantic Hyundai responded on 07/29/2015 06:28 AM

Kenneth, thank you for taking the time to provide feedback on your last service visit. Atlantic Hyundai appreciates your business, please feel free to continue to work with John Grosso for all of your future service needs.

Employees worked with
JG
JOHN J GROSSO
CC
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Charles C.
Massapequa Park, NY
2006 HYUNDAI SONATA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/25/2015
verified customerVerified Customer
Category: Service
Service is complete and friendly
John Grosso is a superior service
advisor,remembers me by name and is
great at his job.
Recommended
TIMOTHY T. from Atlantic Hyundai responded on 07/27/2015 05:12 AM

Charles, Thank you for taking the time to provide feedback on your last service visit. Atlantic Hyundai appreciates your business, please feel free to continue to work with John Grosso for all future service needs.

Employees worked with
JG
JOHN J GROSSO
RW
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ROBERT W.
Holbrook, NY
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/25/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Fast and professional
Recommended
TIMOTHY T. from Atlantic Hyundai responded on 07/25/2015 11:17 AM

Robert, Thank you for taking the time to provide feedback on your last service visit. Atlantic Hyundai appreciates your business, Please feel free to continue to work with John Grosso for all of your future service needs.

Employees worked with
JG
JOHN J GROSSO
DO
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DIANE O.
Babylon, NY
2013 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/24/2015
Service Type: Repair
verified customerVerified Customer
Category: Service
john grasso the best
great work always done all the time my car is in for service .
Recommended
TIMOTHY T. from Atlantic Hyundai responded on 07/24/2015 09:38 AM

Diane, Thank you for taking the time to provide feedback on your last service visit, Atlantic Hyundai appreciates your business. Please feel free to continue to work with John Grosso for all of your future service needs.

Employees worked with
JG
JOHN J GROSSO
KN
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KARLA N.
West Babylon, NY
2012 Hyundai Sonata Hybrid
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/22/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Customer Service. No long waiting time, friendly Staff!
An easy breezy friendly, quality customer service experience!
Recommended
TIMOTHY T. from Atlantic Hyundai responded on 07/23/2015 11:53 AM

Karla, Thank you for the service review, Atlantic Hyundai and John Grosso appreciate your business. Please feel free to continue to work with John for all of your future service needs.

Employees worked with
JG
JOHN J GROSSO
MC
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MARIE C.
Huntington Station, NY
2014 Hyundai Elantra
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/17/2015
verified customerVerified Customer
Category: Service
Caring Service Staff
I love the service so much that I drive to Atlantic in West Islip from Huntington.
Recommended
Employees worked with
JG
JOHN J GROSSO
MC
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MARIE C.
Huntington Station, NY
2014 Hyundai Elantra
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/17/2015
verified customerVerified Customer
Category: Service
Caring Service Staff
I love the service so much that I drive to Atlantic in West Islip from Huntington.
Recommended
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
07/15/2015
Service Type: Maintenance
Category: Service
Good but slow
Title says it all. Busy day but not on top of what car was done and what car still needed service.
Recommended
TIMOTHY T. from Atlantic Hyundai responded on 07/17/2015 09:50 AM

Marie, Thank you for taking the time to speak to me today, Atlantic Hyundai appreciates your business. Please feel to continue to work with John Grosso for all future service needs just not on a Monday!! as per our conversation I will be sending out a thank you letter.

Employees worked with
JG
JOHN J GROSSO
WG
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WAYNE G.
Farmingdale, NY
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/01/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
oil change
Was treated well ahd on time
Recommended
TIMOTHY T. from Atlantic Hyundai responded on 07/01/2015 06:36 AM

Wayne, Thank you for taking the time to provide feedback on your last service visit. Atlantic Hyundai appreciates your business, please feel free to continue to work with John Grosso for all of your future service needs.

Employees worked with
JG
JOHN J GROSSO
MP
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Michele P.
Glen Oaks, NY
2010 HYUNDAI ELANTRA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2015
Service Type: Repair
verified customerVerified Customer
Category: Service
Michele P.
excellent service.
Recommended
TIMOTHY T. from Atlantic Hyundai responded on 06/06/2015 10:57 AM

Michael, thank you for taking the time to provide feedback on your last service visit. Atlantic Hyundai Appreciates your business, please feel free to continue to work with John Grosso for all of your future service needs.

Employees worked with
JG
JOHN J GROSSO
CG
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CHARLENE G.
Ridge, NY
2005 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/04/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
they take good care of customers
John Grasso is wonderful to deal with. always smiling and helpful above and beyond.
Recommended
TIMOTHY T. from Atlantic Hyundai responded on 06/04/2015 10:02 AM

Charlene, thank you for taking the time to provide feedback on your last service visit. Please feel free to continue to work with John Grosso for all of your future service needs. Atlantic Hyundai appreciates your business.

Employees worked with
JG
JOHN J GROSSO
AB
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Albert B.
Oakdale, NY
2011 HYUNDAI EQUUS
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/01/2015
Service Type: Repair
verified customerVerified Customer
Category: Service
Satisfied my issue
A sound (I thought from the front wheel) after Honda service caused concern. However, John Grosso had the car picked up again and the problem corrected.
Recommended
TIMOTHY T. from Atlantic Hyundai responded on 06/02/2015 05:54 AM

Ms,Breig Thank you for taking the time to provide feedback on your last service visit. Sorry for the inconvenience of returning to address the noise when driving. Please continue to work with John Grosso for all future service needs. Atlantic Hyundai appreciates your business.

Employees worked with
JG
JOHN J GROSSO
GM
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GERALD M.
East Moriches, NY
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/21/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
I have nothing more to say.
good bye
Recommended
TIMOTHY T. from Atlantic Hyundai responded on 05/22/2015 04:36 AM

Gerald, Thank you for taking time to provide feedback on your last service visit, Atlantic Hyundai appreciates your business. Please feel free to continue to work with John Grosso for all future service needs.

Employees worked with
JG
JOHN J GROSSO
Verified Customer
West Islip, NY
2014 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2015
Service Type: Repair
verified customerVerified Customer
Category: Service
fast, professional curteous staff.
my "MAJOR" issue is the price of "ALL" work down ...The dealership is way overpriced. I was charged $160 for a wheel alignment and was given a price of $65 from a reputable service station outside. Also, i was in for my "first" "WARRENTY COVERED" free oil change and was charged $13.50 or so for the oil !!! why ?????????
Recommended
TIMOTHY T. from Atlantic Hyundai responded on 05/14/2015 06:44 AM

James, Nice speaking with you today, Thank you for taking the time. Feel free to continue to work with John Grosso for all of your future service needs. Atlantic Hyundai appreciates your business.

Employees worked with
JG
JOHN J GROSSO
PS
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PAMELA S.
Lindenhurst, NY
2012 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/10/2015
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Service
Had a great experience at the service department at Atlantic Hyundai. Everyone was very professional, all time commitments were met and the service was excellent!
Recommended
TIMOTHY T. from Atlantic Hyundai responded on 05/11/2015 04:55 AM

Pamela, Thank you for taking the time to provide feedback on your last service visit. Atlantic Hyundai appreciates your business please feel free to continue to work with John Grosso for all future service needs.

Employees worked with
JG
JOHN J GROSSO
Verified Customer
North Babylon, NY
2009 HYUNDAI SONATA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/18/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good, but not great yet!!
Hyundai is known for it's ability to provide a quality auto at a fair price. The service dept. works hard to keep your car in top working condition. Service adviser John Grosso has always helped me to maintain my vehicles "without breaking the bank". In some instances, the prices quoted are quite high leading your customers to consider alternatives. So, lowering service prices and creating better traffic access in the parking areas would be appreciated.
Recommended
TIMOTHY T. from Atlantic Hyundai responded on 04/20/2015 04:52 AM

Robert, thank you for taking the time to provide feedback on your service we are always looking to improve our customer's experience.
Please feel free to work with John Grosso for all future service needs.

Employees worked with
JG
JOHN J GROSSO
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