Business Solutions
SureCritic / Hyundai Dealer / Atlantic Hyundai / JOHN J GROSSO
JG

JOHN J GROSSO

Atlantic Hyundai
Overall Rating
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(874 reviews)
71

Reviews of JOHN J GROSSO

GL
gravatar
GERRY L.
Bronx, NY
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2015
Service Type: Repair
verified customerVerified Customer
Category: Service
OUTSTANDING CUSTOMER SERVICE
Consistently outstanding service is ALWAYS provided at Atlantic Hyundai. Particularly from John Grasso in Service & Jason in Sales; their service rank as STELLAR!!!
Recommended
TIMOTHY T. from Atlantic Hyundai responded on 03/26/2015 03:35 PM

Gerry, Thank you for taking the time to provide feedback on your last service visit. Please feel free to work with John Grosso for any future service needs. Atlantic Hyundai appreciates your business.

Employees worked with
JG
JOHN J GROSSO
FM
gravatar
FREDERICK M.
West Babylon, NY
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2015
Service Type: Repair
verified customerVerified Customer
Category: Service
customer service
very happy.
Recommended
TIMOTHY T. from Atlantic Hyundai responded on 03/26/2015 03:14 PM

Mr. Montalto thank you for your feedback Atlantic appreciates your business.

Employees worked with
JG
JOHN J GROSSO
PN
gravatar
Philip N.
Islip, NY
2012 HYUNDAI SONATA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/18/2015
verified customerVerified Customer
Category: Service
Everyone I dealt with was top notch from Tim Turnbull to John Grosso to the people moving cars- very well trained.
Excellent
Recommended
TIMOTHY T. from Atlantic Hyundai responded on 03/19/2015 03:11 PM

Mr. Nolan, Thank you for taking the time to provide us feedback from your last service visit. Please feel free to work with John Grosso for all of your future service needs. Atlantic Hyundai appreciates your business.

Employees worked with
JG
JOHN J GROSSO
BB
gravatar
BERNADETTE B.
North Babylon, NY
2012 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/17/2015
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service
Fantastic at all aspects. They are there for all your needs.
Recommended
TIMOTHY T. from Atlantic Hyundai responded on 03/18/2015 08:45 AM

Bernadette, Atlantic Hyundai appreciates you taking the time to provide us the feedback from your last service visit.  Please feel free
to work with John Grosso for any future service needs.

Employees worked with
JG
JOHN J GROSSO
MG
gravatar
Marsha G.
Holbrook, NY
2011 HYUNDAI SANTA FE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/16/2015
verified customerVerified Customer
Category: Service
Service Advisor- John
His patience and knowledge is outstanding.
He makes you feel at home.
Recommended
TIMOTHY T. from Atlantic Hyundai responded on 03/16/2015 11:49 AM

Marsha, Thank you for taking the time to provide feedback on your last service visit. Please feel free to continue to work with John Grosso for all future service needs.

Employees worked with
JG
JOHN J GROSSO
Verified Customer
Copiague, NY
2013 Hyundai Elantra
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
03/12/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly staff
This particular day had an appointment and waited 3.5 hours for an inspection,oil change,and 4 wheel alignment . Not good .
Recommended
Employees worked with
JG
JOHN J GROSSO
SA
gravatar
SHEILA A.
Huntington, NY
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/10/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great staff
The staff is attentive and professional at all times.
Recommended
TIMOTHY T. from Atlantic Hyundai responded on 03/12/2015 05:26 AM

Sheila, Thank you for taking the time to provide feedback from your last service visit. Please feel free to continue to work with John Grosso and our service staff.

Employees worked with
JG
JOHN J GROSSO
RR
gravatar
ROLAND R.
Oakdale, NY
2014 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/05/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
the employees. extremly helpful
execellant service quick and very professional
Recommended
TIMOTHY T. from Atlantic Hyundai responded on 03/12/2015 05:31 AM

Roland, Thank you for taking the time to respond, Atlantic Service appreciates your feedback on your experience with service. Please feel free to continue to work with John Grosso and our service staff for all future needs.

Employees worked with
JG
JOHN J GROSSO
KB
gravatar
KAREN B.
Hauppauge, NY
2009 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/17/2015
Service Type: Repair
verified customerVerified Customer
Category: Service
Service Feedback
I would have given a 5 star rating however, it was almost impossible to reach my service rep by phone. Everything else was great!
Recommended
Employees worked with
JG
JOHN J GROSSO
RC
gravatar
Robert C.
Coram, NY
2012 HYUNDAI ELANTRA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/20/2015
verified customerVerified Customer
Category: Service
Great Service
Atlantic's service department is always prompt and efficient. They always perform the services that I request and do a great job informing me of other services which may be needed.
Recommended
Rosa N., Customer Relations Manager from Atlantic Hyundai responded on 01/20/2015 12:41 PM

Thank you for taking the time to write your review!! We look forward to servicing your vehicle again. 

Rosa Negrillo
Customer Relations Manager
631-587-0700 ext 226
Employees worked with
JG
JOHN J GROSSO
WG
gravatar
WAYNE G.
Farmingdale, NY
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/19/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
oil change
Done on time and done wright.
Recommended
Rosa N., Customer Relations Manager from Atlantic Hyundai responded on 01/20/2015 12:42 PM

Wayne,
Thanks for taking the time to write your review, we look forward to seeing you again. 

Rosa Negrillo
Customer Relations Manager
631-587-0700 ext 226
Employees worked with
JG
JOHN J GROSSO
RT
gravatar
ROBERT T.
Ronkonkoma, NY
2013 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/29/2014
Service Type: Repair
verified customerVerified Customer
Category: Service
Santa Fe
Swift, courteous , attentive service, John Grosso great advisor
Recommended
Employees worked with
JG
JOHN J GROSSO
JB
gravatar
Jaclyn B.
Smithtown, NY
2011 HYUNDAI SONATA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/02/2014
Service Type: Repair
verified customerVerified Customer
Category: Service
Always a pleasure!
John Grosso is the best!!! Whenever I have a car issue I always bring it to him. He's very responsive with phone calls and follow ups.

EXCELLENT EXPERIENCE!
Recommended
Rosa N., Customer Relations Manager from Atlantic Hyundai responded on 12/05/2014 06:52 AM

I'll let John Grosso know the remarks you left for him. Thanks for the feedback we look forward to seeing you again.

Rosa Negrillo
Customer Relations Manager
631-587-0700 ext 226
Employees worked with
JG
JOHN J GROSSO
CM
gravatar
CAROL M.
West Islip, NY
2010 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/25/2014
Service Type: Repair
verified customerVerified Customer
Category: Service
close to my home
was very crowed, wanted a cup of tea but was afraid to get up and get one that my seat would be gone and im disabled, was quicker then i thought which was good
Recommended
Employees worked with
JG
JOHN J GROSSO
AA
gravatar
ALFRED A.
Lindenhurst, NY
2013 Hyundai Tucson
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/09/2014
Service Type: Repair
verified customerVerified Customer
Category: Service
90% of the staff are great.
The people I have dealt with have been honest and forthright.
Recommended
Rosa N., Customer Relations Manager from Atlantic Hyundai responded on 11/11/2014 08:01 AM

Alfred,
Thank you for taking the time to write your review. We look forward to seeing you again for your service needs 

Rosa Negrillo
Customer Relations Manager
631-587-0700 ext 226
Employees worked with
JG
JOHN J GROSSO
DH
gravatar
DIANNE H.
Tampa, FL
2013 Hyundai Equus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/11/2014
Service Type: Repair
verified customerVerified Customer
Category: Service
Service is fast and professional, friendly atmosphere
I am so impressed with this dealership, bought an Equus and absolutely love it. Incredible high end car, and the service package is the best out there, feeling like Royalty when I am at the Dealership and on the Road
Recommended
Rosa N., Customer Relations Manager from Atlantic Hyundai responded on 10/14/2014 11:41 AM

Dianne,
Thanks so much for your feedback we are glad you are enjoying your vehicle and hope to see you when you are due for service. 

Thanks again.

Rosa Negrillo
Customer Relations Manager
631-587-0700 ext 226
Employees worked with
JG
JOHN J GROSSO
Verified Customer
Bay Shore, NY
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/24/2014
Service Type: Repair
verified customerVerified Customer
Category: Service
in and out 2 hrs.........BOOMMMMMM
PLUS: cleaned & vacumed vehicle.......
Recommended
Rosa N., Customer Relations Manager from Atlantic Hyundai responded on 09/25/2014 08:23 AM

Thank you for your feedback ! :)

Rosa Negrillo
Customer Relations Manager
631-587-0700 ext 226
Employees worked with
JG
JOHN J GROSSO
PG
gravatar
PATRICIA G.
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/09/2014
Service Type: Repair
verified customerVerified Customer
Category: Service
Very happy with service
I had a 7:15 appointment and the car was immediately taken in when I arrived. I was extremely happy with the way I was treated.
Recommended
Employees worked with
JG
JOHN J GROSSO
RH
gravatar
RICHARD H.
East Northport, NY
2009 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/13/2014
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Always Outstanding
Service advisor John Grosso is the best advisor I've had at any dealership. Work is always done correctly..the first time.
Recommended
Rosa N., Customer Relations Manager from Atlantic Hyundai responded on 08/29/2014 11:31 AM

Richard,
Thank you for your feedback, we appreciate it. I'll be sure to let John know :) Look forward to seeing you again.

Rosa Negrillo
Customer Relations Manager
631-587-0700 ext 226
Employees worked with
JG
JOHN J GROSSO
SW
gravatar
STEPHEN W.
Brightwaters, NY
2011 Hyundai Equus
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/06/2014
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Equus Valet Service is horrible.
Atlantic is nothing but a problem when it comes to valet service. They refuse to honor it or then don't show up. You have to call the Equus Hotline to get service. What is this?
Recommended
Rosa N., Customer Relations Manager from Atlantic Hyundai responded on 08/11/2014 01:23 PM

Hi Stephen,
Thanks for your feedback. I'd like to hear more of what happened. I am here M-F 9-5pm if you could give me a call at your earliest convenience. Thanks

Rosa Negrillo
Customer Relations Manager
631-587-0700 ext 226
Employees worked with
JG
JOHN J GROSSO
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.