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SureCritic / Hyundai Dealer / Atlantic Hyundai / JOHN J GROSSO
JG

JOHN J GROSSO

Atlantic Hyundai
Overall Rating
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(874 reviews)
71

Reviews of JOHN J GROSSO

RM
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Raymond M.
West Babylon, NY
2020 Hyundai Elantra
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/14/2020
verified customerVerified Customer
Category: Service
Followup on negative service appt
I spoke with Abigail at Atlantic Hyundai. She was very professional & courteous. She’s definitely an asset to your company. She worked out my issue & I was very happy with the results. Thank u
Recommended
Employees worked with
JG
JOHN J GROSSO
JC
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Josephine C.
West Babylon, NY
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/28/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent
EXCELLENT
Recommended
ERIKA D. from Atlantic Hyundai responded on 08/28/2020 05:35 AM

Thank you for the great feedback. Atlantic Hyundai is so glad to know that John Grosso provided you with great customer service. We appreciate your business and hope to continue to provide you with 5- star service 

Employees worked with
JG
JOHN J GROSSO
BP
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Barbara P.
Lindenhurst, NY
2010 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/21/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Always receive the best service!
I have been a Hyundai customer for over 20 yrs. Have worked with John Grasso in the service department and have never been disappointed. I feel he goes up and beyond. John explains everything in detail and stays in contact with you. Never had a bad experience with either Sue DeFalco in sales (bought all 6 of my Hyundais from her), nor with John & the sercice team.
Recommended
ERIKA D. from Atlantic Hyundai responded on 07/23/2020 06:49 AM

Thank you so much for the great review!  Atlantic Hyundai appreciates your business and will continue to strive to give you the 5 star service you deserve. 

 

Employees worked with
JG
JOHN J GROSSO
RC
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R C.
West Islip, NY
2018 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/17/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Always trying to help!
I called and had a headlight out and needed an inspection before leaving on vacation. I had no appointment. John Grosso was able to help as always! I was so grateful!
Recommended
ERIKA D. from Atlantic Hyundai responded on 07/19/2020 07:48 AM

Thank you so much for the great review!  Atlantic Hyundai appreciates your business and will continue to strive to give you the 5 star service you deserve. 

Employees worked with
JG
JOHN J GROSSO
JR
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June R.
Riverhead, NY
2020 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/16/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
June R
As always service was completed in a timely manner and done perfectly.
The service advisors John Grosso and Tim Turnbill are just wonderful. They are always friendly, knowledgable, accommodating and make you feel that you are important. I have been a dedicated Hyundai customer since 1989 and recently purchased my 11th car from Atlantic. They're great.
Recommended
VICTORIA V. from Atlantic Hyundai responded on 07/17/2020 11:04 AM

Thank you so much for the wonderful review!  Atlantic Hyundai appreciates your business and will continue to strive to give you the 5 star service you deserve.  Please continue to work with John Grosso for all of your future service needs.

Employees worked with
JG
JOHN J GROSSO
Verified Customer
Manorville, NY
2020 Hyundai Ioniq Phev
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/13/2020
verified customerVerified Customer
Category: Service
Excellent Customer Service
I was really appreciative of how they recognized any mistakes that were made, fixed them instantly, and have been nothing but nice and have given me a free loaner car and a free full detail
Recommended
Employees worked with
JG
JOHN J GROSSO
LC
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Laurna C.
Baldwin, NY
2019 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/06/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Wonderful experience!!
I was very pleased during my recent visit with their professionalism in Dealing with the Corona virus updates and protections in place and practicing . The job was done quickly I was in and out in an hour and the gentlemen taking care of me and my car were very polite and courteous . Be assured I will gave my car serviced here always for service like this!! Thank you
Recommended
ERIKA D. from Atlantic Hyundai responded on 07/07/2020 01:24 PM

Thank you for your feedback! We appreciate your business and hope to provide you with 5  star service the next time you come on. 

Employees worked with
JG
JOHN J GROSSO
LR
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Leonard R.
Massapequa Park, NY
2020 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/02/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service visit
This is my 5th Hyundai. Service department has always been excellent. Highly recommend this dealership
Recommended
ABIGAIL L. from Atlantic Hyundai responded on 07/03/2020 01:23 PM

Leonard,

 Thank you for the great feedback! Atlantic Hyundai is so glad to know that John provided you with great customer service. We appreciate your business and hope to continue to provide you with 5 - star service! 

Employees worked with
JG
JOHN J GROSSO
Verified Customer
Wyandanch, NY
2012 Hyundai Sonata
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/29/2020
verified customerVerified Customer
Category: Service
Customer Care
I am over all satisfied with the Customer Care that I received at Atlantic Hyundai. They are very attentive to the needs of the customers, any questions and concerns are answered promptly. They make sure that your vehicle is being care for properly. I would recommend this place to anyone, great job!!!
Recommended
Employees worked with
JG
JOHN J GROSSO
CR
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Christopher R.
Massapequa Park, NY
2020 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/23/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Thanks for a great Service Manager Tim Trumbull and also John Grosso
The two individuals mentioned are 10 star great representatives for your facility! Cannot expresses enough kudos for two individuals who both are outstanding in knowledge as well as customer service and support!
Recommended
ERIKA D. from Atlantic Hyundai responded on 06/24/2020 02:56 PM

THANK YOU FOR THE GREAT REVIEW. WE APPRECIATE YOUR BUSINESS, WE HOPE TO KEEP PROVIDING YOU WITH 5 STAR SERVICE. 

 

Employees worked with
JG
JOHN J GROSSO
JK
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Jeffrey K.
Lindenhurst, NY
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/23/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Reference
Rob domino is the best
Recommended
ERIKA D. from Atlantic Hyundai responded on 06/24/2020 11:50 AM

THANK YOU FOR THE GREAT REVIEW. WE APPRECIATE YOUR BUSINESS, WE HOPE TO KEEP PROVIDING YOU WITH 5 STAR SERVICE. 

Employees worked with
JG
JOHN J GROSSO
WD
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William D.
Ronkonkoma, NY
2019 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/23/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Bill Dement
Service department was very good under the condition we are living in now . I was very satisfied with the service I received , Thank you
Recommended
ABIGAIL L. from Atlantic Hyundai responded on 06/24/2020 05:48 AM

William, 
thank you for the great feedback! Atlantic Hyundai is so glad to know that John provided you with great customer service. We appreciate your business and hope to continue to provide you with 5 star service ! 

Employees worked with
JG
JOHN J GROSSO
MR
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Miguel R.
Farmingville, NY
2019 Hyundai Ioniq Plugin Hybrid
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/09/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent service
Great dealership
Recommended
TIMOTHY T. from Atlantic Hyundai responded on 06/10/2020 02:49 PM

Mr, Rivera thank you for taking the time to provide feedback on your recent visit with John Grosso. Atlantic Hyundai appreciates your business. 

Employees worked with
JG
JOHN J GROSSO
RC
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R C.
West Islip, NY
2018 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/29/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
In and out quickly!
John Grosso is great to work with! I get in and out quickly and I'm off!
Recommended
TIMOTHY T. from Atlantic Hyundai responded on 05/30/2020 12:13 PM

Mr, Clementelli thank you for working with John Grosso during your recent service visit, please continue to work with John for all of your future service needs. 

JOHN J G. from Atlantic Hyundai responded on 06/01/2020 10:47 AM

Thank you! Its been a pleasure to work with you as well

Employees worked with
JG
JOHN J GROSSO
RW
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Robert W.
Lindenhurst, NY
2014 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/21/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great customer service
Brought in my car. Sat in their comfortable lounge. Socially distant from everyone. And my car was done in 1/2 hour. Boom. Outta there. Nice job.
Recommended
VICTORIA V. from Atlantic Hyundai responded on 05/22/2020 11:51 AM

Thank you so much for the great review!  Atlantic Hyundai appreciates your business and will continue to strive to give you the 5 star service you deserve.  Please continue to work with John Grosso for all of your future service needs.

Employees worked with
JG
JOHN J GROSSO
FN
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Fred N.
West Islip, NY
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/19/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
fast and right the first time
all was good
Recommended
VICTORIA V. from Atlantic Hyundai responded on 05/21/2020 04:06 AM

Thank you so much for the wonderful review!  Atlantic Hyundai appreciates your business and will continue to strive to give you the 5 star service you deserve.  Please continue to work with John Grosso for all of your future service needs.

Employees worked with
JG
JOHN J GROSSO
JG
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Joseph G.
North Massapequa, NY
2019 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/15/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service Dept.
Excellent , fast service. They did a great job, very satisfied.
Recommended
VICTORIA V. from Atlantic Hyundai responded on 05/17/2020 04:57 AM

Thank you so much for the wonderful review!  Atlantic Hyundai appreciates your business and will continue to strive to give you the 5 star service you deserve.  Please continue to work with John Grosso for all of your future service needs.

Employees worked with
JG
JOHN J GROSSO
TA
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Theresa A.
Central Islip, NY
2019 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/28/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service Staff is Awesome
The best service is still provided even though coronavirus
Recommended
ABIGAIL L. from Atlantic Hyundai responded on 04/29/2020 05:46 AM

THERESA ADAMS 

THANK YOU FOR THE GREAT FEEDBACK! ATLANTIC HYUNDAI IS SO GLAD TO KNOW THAT WE PROVIDED YOU WITH GREAT CUSTOMER SERVICE. WE APPRECIATE YOUR BUSINESS AND HOPE TO CONTINUE TO PROVIDE YOU WITH 5-STAR SERVICE.     E/H

Employees worked with
JG
JOHN J GROSSO
RM
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Robert M.
Melville, NY
2020 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/21/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Customer service
Reasonable, responsible, respectful!
Recommended
ABIGAIL L. from Atlantic Hyundai responded on 04/22/2020 06:20 AM

ROBERT MACALUSO,

THANK YOU FOR THE GREAT FEEDBACK! ATLANTIC HYUNDAI IS SO GLAD TO KNOW THAT WE PROVIDED YOU WITH GREAT CUSTOMER SERVICE. WE APPRECIATE YOUR BUSINESS AND HOPE TO CONTINUE TO PROVIDE YOU WITH 5-STAR SERVICE.                                     E/H

Employees worked with
JG
JOHN J GROSSO
Verified Customer
Lindenhurst, NY
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/20/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Speedy service
Extremely attentive service! Wish they washed my vehicle after recall service. ?
Recommended
ABIGAIL L. from Atlantic Hyundai responded on 04/21/2020 10:02 AM

THANK YOU FOR THE GREAT FEEDBACK! ATLANTIC HYUNDAI IS SO GLAF TO KNOW THAT WE PROVIDED YOU WITH GREAT CUSTOMER SERVICE. WE APPRECIATE YOUR BUSINESS AND HOPE TO CONTINUE TO PROVIDE YOU WITH 5- STAR SERVICE.                                                                             EH 

Employees worked with
JG
JOHN J GROSSO
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