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SureCritic / Hyundai Dealer / St. Charles Hyundai / JOHN MEYER
JM

JOHN MEYER

St. Charles Hyundai
Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(142 reviews)
61

Reviews of JOHN MEYER

GS
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Gina S.
O Fallon, MO
2016 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/13/2018
Service Type: Repair
verified customer Verified Customer
Category: Service
Great service
I always get great service and they are awesome to work with!!!
Recommended
Bob R. from St. Charles Hyundai responded on 08/13/2018 01:08 PM

Thanks for the amazing review! we are happy to give you great service each and every time ! see ya next time,thanks !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
JM
JOHN MEYER
MW
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Michael W.
Saint Peters, MO
2010 Hyundai Sonata
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
08/08/2018
Service Type: Maintenance
verified customer Verified Customer
Category: Service
a
a
Recommended
JAY B B., Service Manager from St. Charles Hyundai responded on 08/09/2018 10:31 AM

The door handle to repair is currently at our body shop being painted to match your car. We expect it to be ready soon. I'm sorry to hear there is a new sound since we installed the new cabin filter, we will check that out while we are installing the door handle. We will be in contact soon.

Jay Brown
Service Manager
St Charles Hyundai
636-441-4481
jay.brown@stcharlesauto.com
Employees worked with
JM
JOHN MEYER
BF
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Bradley F.
Saint Peters, MO
2017 Hyundai Ioniq Hybr
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/27/2018
Service Type: Repair
verified customer Verified Customer
Category: Service
Employees are extremely friendly and helpful.
All of the employees are extremely friendly, courteous, and helpful.
Recommended
Bob R. from St. Charles Hyundai responded on 07/27/2018 02:16 PM

Thanks for great review ! we look forward to your next service with us ,thanks

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
JM
JOHN MEYER
SR
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Sharon R.
Saint Charles, MO
2007 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/23/2018
Service Type: Repair
verified customer Verified Customer
Category: Service
Warrenty and how they treat their customers is awesome. Not trying to rip you off.
Took my mom's car in for a recall and had some other things checked and they checked at no charge and found only minor issue of just regular maintenance to be done. Cost reasonable and the folks who work there are awesome!!
Recommended
Bob R. from St. Charles Hyundai responded on 07/24/2018 05:17 AM

Thanks for the great review,we appreciate your business and look forward to your next service with us ! thanks again !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
JM
JOHN MEYER
MS
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Mary S.
Bridgeton, MO
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/17/2018
Service Type: Repair
verified customer Verified Customer
Category: Service
Courteous, Prompt, Thorough, Responsive...
When the "check engine" light came on, I took my car to the nearest dealership. I was pleasantly surprised by the excellent service I received.
Recommended
CHRISTOPHER A J., SERVICE ADVISOR from St. Charles Hyundai responded on 07/18/2018 05:56 AM

Thank you for the great feed back! We appreciate your business. If there is anything else I can do for you please let me know.


Chris Johnson

Hyundai Service Advisor

St. Charles Automotive

(636) 441-4481
Employees worked with
JM
JOHN MEYER
SS
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Shannon S.
O Fallon, MO
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/05/2018
Service Type: Repair
verified customer Verified Customer
Category: Service
Sincere, honest, quick and keep u up to date
Friendliness of staff and customers( Bc they are happy)
Recommended
CHRISTOPHER A J., SERVICE ADVISOR from St. Charles Hyundai responded on 07/06/2018 04:47 AM

Thank you for the positive 5 star review. If there is anything else I can do for you please let me know


Chris Johnson

Hyundai Service Advisor

St. Charles Automotive

(636) 441-4481
Employees worked with
JM
JOHN MEYER
Verified Customer
Saint Charles, MO
2016 Hyundai Sonata
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
07/03/2018
Service Type: Repair
verified customer Verified Customer
Category: Service
Better communication is needed
Did not call me back regarding scheduling a time for drop off. I had to call back to get my car in when I had left a message
Not Recommended
JAY B B., Service Manager from St. Charles Hyundai responded on 07/03/2018 02:09 PM

Thank you for your feedback about your service experience. Communication is an important part of the service process and I'm sorry there was a breakdown in yours. We are always trying to improve our process and your input will be used to make your next visit a much better experience.

Jay Brown
Service Manager
St Charles Hyundai
636-441-4481
jay.brown@stcharlesauto.com
Employees worked with
BR
BOB RECK
JM
JOHN MEYER
AL
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Andrea L.
Saint Charles, MO
2014 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/19/2018
Service Type: Repair
verified customer Verified Customer
Category: Service
Good Customer Service
Great customer service in the service department and also in the cashier department.
It seems as if she is there every time I come in to the dealership. A courtesy car is a nice touch
Recommended
KYLE W., Express Service Advisor from St. Charles Hyundai responded on 06/20/2018 11:27 AM

Thank you for the amazing survey! We really appreciate it and try to make everything convenient as possible. We hope to see you again for your next visit! 

St Charles Hyundai Service, 

Kyle Woodworth

Express Service Advisor 
St Charles Hyundai
636-441-4481
Employees worked with
JM
JOHN MEYER
SS
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Sri S.
Saint Louis, MO
2017 Hyundai Sonata
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
06/10/2018
Service Type: Repair
verified customer Verified Customer
Category: Service
Sonata service
Overall average
Not Recommended
Bob R. from St. Charles Hyundai responded on 06/11/2018 04:56 AM

Thank you for your business ,we greatly appreciate you ! please let me know how i can make your next service visit a 5 star
experience ,thanks !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
JM
JOHN MEYER
KB
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Kelly B.
Chesterfield, MO
2014 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2018
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great service as usual!
Fast and honest service! Everyone I have ever dealt with at this dealership is wonderful! Highly recommend.
Recommended
Brad D. from St. Charles Hyundai responded on 05/23/2018 04:56 AM

Thank you for the perfect five star survey on your recent visit to our dealership. Glad we can always make your time with us a five star experience.

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
JM
JOHN MEYER
DM
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Donald M.
Dardenne Prairie, MO
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/18/2018
Service Type: Repair
verified customer Verified Customer
Category: Service
Warrenty repair
Just moved to area and they took care problem with backup camera
Recommended
Bob R. from St. Charles Hyundai responded on 04/19/2018 05:45 AM

We appreciate your business and the positive review. We also look forward to future business with you ! Thanks !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
JM
JOHN MEYER
PR
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Patricia R.
Saint Charles, MO
2017 Hyundai Ioniq Hybr
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/12/2018
Service Type: Repair
verified customer Verified Customer
Category: Service
Great Service
Best service department experience we've every had!
Recommended
Bob R. from St. Charles Hyundai responded on 04/12/2018 12:24 PM

Thanks for the great review ! We will always strive to give you this level of service each and every time !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
JM
JOHN MEYER
SL
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Sang L.
Saint Charles, MO
2017 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/06/2018
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Clean ,organized , honest and Fast
Clean ,organized , honest and Fast
Recommended
Brad D. from St. Charles Hyundai responded on 04/06/2018 01:14 PM

Thank you for the perfect five star survey on your recent visit with our dealership! Glad we can always make your time here a great experience

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
JM
JOHN MEYER
JM
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John M.
O Fallon, MO
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/23/2018
Service Type: Repair
verified customer Verified Customer
Category: Service
good
good
Recommended
Bob R. from St. Charles Hyundai responded on 03/23/2018 08:49 AM

Thank you for the positive survey ! we appreciate your business !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
JM
JOHN MEYER
MP
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Margaret P.
Saint Charles, MO
2012 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/07/2018
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Breaks
Answer the phone
Recommended
CHRISTOPHER A J., SERVICE ADVISOR from St. Charles Hyundai responded on 03/07/2018 09:33 AM

Thank you for your feedback. I apologize for the communication issue. We are in the process of updating our phone system. We hope your next experience will be a 5 star. 


Chris Johnson

Hyundai Service Advisor

St. Charles Automotive

(636) 441-4481
Employees worked with
JM
JOHN MEYER
MJ
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Michael J.
Saint Charles, MO
2003 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/01/2018
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great service department!
Great service department!
Recommended
Bob R. from St. Charles Hyundai responded on 03/02/2018 05:00 AM

Thanks for the great positive review ! we look forward to your next service visit with us !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
JM
JOHN MEYER
Verified Customer
Saint Charles, MO
2016 Hyundai Genesis
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/28/2018
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Software Update
Advisor worked through some issues to satisfy my concerns.
Recommended
Brad D. from St. Charles Hyundai responded on 03/01/2018 08:50 AM

Thank you for survey on your latest service trip to our dealership. We do apologize for the small inconveniences you experienced with us and we will be sure to correct these for your future services, Thank you and hope to see you soon! 

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
JM
JOHN MEYER
Verified Customer
Saint Charles, MO
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2018
Service Type: Repair
verified customer Verified Customer
Category: Service
Friendly staff
My recall situation was handled very efficiently. The staff was friendly and accommodating. I will return for future service.
Recommended
Brad D. from St. Charles Hyundai responded on 02/21/2018 07:48 AM

Thank you for the great five star survey. We appreciate all your continued business done with our dealership.

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
JM
JOHN MEYER
TF
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Timothy F.
Saint Charles, MO
2014 Hyundai Elantra Gt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2018
Service Type: Repair
verified customer Verified Customer
Category: Service
Great service
Staff is friendly and up front about issues they find with your car. They explain any issues clearly and they are not happy unless you are happy.
Recommended
Brad D. from St. Charles Hyundai responded on 02/15/2018 10:27 AM

Thank you for the great five star survey on your recent service trip to our dealership.

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
JM
JOHN MEYER
Verified Customer
O Fallon, MO
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/06/2018
Service Type: Repair
verified customer Verified Customer
Category: Service
D
D
Recommended
CHRISTOPHER A J., SERVICE ADVISOR from St. Charles Hyundai responded on 02/06/2018 09:06 AM

Thank you for the positive 5 star review. If there is anything else I can do for you please let me know.


Chris Johnson

Hyundai Service Advisor

St. Charles Automotive

(636) 441-4481
Employees worked with
JM
JOHN MEYER
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