JM

JOHN MEYER

Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(142 reviews)
61

SR
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Sharon R.
Saint Charles, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/23/2018
Service Type: Repair
verified customer Verified Customer
Category: Service
Warrenty and how they treat their customers is awesome. Not trying to rip you off.
Took my mom's car in for a recall and had some other things checked and they checked at no charge and found only minor issue of just regular maintenance to be done. Cost reasonable and the folks who work there are awesome!!
Recommended
Bob R. from St. Charles Hyundai responded on 07/24/2018 05:17 AM

Thanks for the great review,we appreciate your business and look forward to your next service with us ! thanks again !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with

MS
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Mary S.
Bridgeton, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/17/2018
Service Type: Repair
verified customer Verified Customer
Category: Service
Courteous, Prompt, Thorough, Responsive...
When the "check engine" light came on, I took my car to the nearest dealership. I was pleasantly surprised by the excellent service I received.
Recommended
CHRISTOPHER A J., SERVICE ADVISOR from St. Charles Hyundai responded on 07/18/2018 05:56 AM

Thank you for the great feed back! We appreciate your business. If there is anything else I can do for you please let me know.


Chris Johnson

Hyundai Service Advisor

St. Charles Automotive

(636) 441-4481
Employees worked with

SS
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Shannon S.
O Fallon, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/05/2018
Service Type: Repair
verified customer Verified Customer
Category: Service
Sincere, honest, quick and keep u up to date
Friendliness of staff and customers( Bc they are happy)
Recommended
CHRISTOPHER A J., SERVICE ADVISOR from St. Charles Hyundai responded on 07/06/2018 04:47 AM

Thank you for the positive 5 star review. If there is anything else I can do for you please let me know


Chris Johnson

Hyundai Service Advisor

St. Charles Automotive

(636) 441-4481
Employees worked with

AL
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Andrea L.
Saint Charles, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/19/2018
Service Type: Repair
verified customer Verified Customer
Category: Service
Good Customer Service
Great customer service in the service department and also in the cashier department.
It seems as if she is there every time I come in to the dealership. A courtesy car is a nice touch
Recommended
KYLE W., Express Service Advisor from St. Charles Hyundai responded on 06/20/2018 11:27 AM

Thank you for the amazing survey! We really appreciate it and try to make everything convenient as possible. We hope to see you again for your next visit! 

St Charles Hyundai Service, 

Kyle Woodworth

Express Service Advisor 
St Charles Hyundai
636-441-4481
Employees worked with

KB
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Kelly B.
Chesterfield, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2018
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great service as usual!
Fast and honest service! Everyone I have ever dealt with at this dealership is wonderful! Highly recommend.
Recommended
Brad D. from St. Charles Hyundai responded on 05/23/2018 04:56 AM

Thank you for the perfect five star survey on your recent visit to our dealership. Glad we can always make your time with us a five star experience.

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with

DM
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Donald M.
Dardenne Prairie, MO
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/18/2018
Service Type: Repair
verified customer Verified Customer
Category: Service
Warrenty repair
Just moved to area and they took care problem with backup camera
Recommended
Bob R. from St. Charles Hyundai responded on 04/19/2018 05:45 AM

We appreciate your business and the positive review. We also look forward to future business with you ! Thanks !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with

PR
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Patricia R.
Saint Charles, MO
2017 Hyundai Ioniq Hybr
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/12/2018
Service Type: Repair
verified customer Verified Customer
Category: Service
Great Service
Best service department experience we've every had!
Recommended
Bob R. from St. Charles Hyundai responded on 04/12/2018 12:24 PM

Thanks for the great review ! We will always strive to give you this level of service each and every time !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with

SL
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Sang L.
Saint Charles, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/06/2018
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Clean ,organized , honest and Fast
Clean ,organized , honest and Fast
Recommended
Brad D. from St. Charles Hyundai responded on 04/06/2018 01:14 PM

Thank you for the perfect five star survey on your recent visit with our dealership! Glad we can always make your time here a great experience

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with

JM
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John M.
O Fallon, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/23/2018
Service Type: Repair
verified customer Verified Customer
Category: Service
good
good
Recommended
Bob R. from St. Charles Hyundai responded on 03/23/2018 08:49 AM

Thank you for the positive survey ! we appreciate your business !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with

MJ
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Michael J.
Saint Charles, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/01/2018
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great service department!
Great service department!
Recommended
Bob R. from St. Charles Hyundai responded on 03/02/2018 05:00 AM

Thanks for the great positive review ! we look forward to your next service visit with us !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with

Verified Customer
Saint Charles, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2018
Service Type: Repair
verified customer Verified Customer
Category: Service
Friendly staff
My recall situation was handled very efficiently. The staff was friendly and accommodating. I will return for future service.
Recommended
Brad D. from St. Charles Hyundai responded on 02/21/2018 07:48 AM

Thank you for the great five star survey. We appreciate all your continued business done with our dealership.

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with

TF
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Timothy F.
Saint Charles, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2018
Service Type: Repair
verified customer Verified Customer
Category: Service
Great service
Staff is friendly and up front about issues they find with your car. They explain any issues clearly and they are not happy unless you are happy.
Recommended
Brad D. from St. Charles Hyundai responded on 02/15/2018 10:27 AM

Thank you for the great five star survey on your recent service trip to our dealership.

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with

Verified Customer
O Fallon, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/06/2018
Service Type: Repair
verified customer Verified Customer
Category: Service
D
D
Recommended
CHRISTOPHER A J., SERVICE ADVISOR from St. Charles Hyundai responded on 02/06/2018 09:06 AM

Thank you for the positive 5 star review. If there is anything else I can do for you please let me know.


Chris Johnson

Hyundai Service Advisor

St. Charles Automotive

(636) 441-4481
Employees worked with

DT
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David T.
Saint Peters, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/01/2018
Service Type: Repair
verified customer Verified Customer
Category: Service
Very helpful and polite
Chris was very polite and helpful. By understanding what i needed and helped me to understand what happened to my car.
Recommended
CHRISTOPHER A J., SERVICE ADVISOR from St. Charles Hyundai responded on 02/01/2018 02:15 PM

Thank you for the great feedback! If there is anything else I can do for you please let me know.


Chris Johnson

Hyundai Service Advisor

St. Charles Automotive

(636) 441-4481
Employees worked with

AB
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Angelito B.
Saint Peters, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/19/2018
Service Type: Repair
verified customer Verified Customer
Category: Service
Excellent Service (as usual)
The entire staff from the time I arrived to the time I left was extremely professional, courteous and friendly. The waiting area was comfortable and versatile ranging from just watching TV, reading or doing work (there are work areas with power and free wifi where you can set up and do work). The quality of the work was excellent and I could trust that the repair was done right. I highly recommend this dealer.
Recommended
KYLE W., Express Service Advisor from St. Charles Hyundai responded on 01/22/2018 05:38 AM

Thank you very much for the amazing review! We really do appreciate all the great things you said and the experience you had here. We hope to see you again and to continue the excellent service! Thank you again!

St Charles Hyundai Service, 

Kyle Woodworth 

Employees worked with

DO
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Deborah O.
Winfield, MO
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/15/2018
Service Type: Repair
verified customer Verified Customer
Category: Service
Easy to schedule recalls
Had some current recalls on my vehicle and it was very easy to schedule maintainence with Mike on the phone. My mother was also bringing in her car for recalls and he was able to accomodate both of us. My recall called for an oil change but a sticker reminder for my next oil change was not provided. I also added wiper replacement on the day of which was nice but was much more expensive than if I would have done it anywhere else. Overall still very very happy with my experience. All staff was friendly and attentive.
Recommended
CHRISTOPHER A J., SERVICE ADVISOR from St. Charles Hyundai responded on 01/16/2018 07:31 AM

Thank you for the positive feedback! We look forward to see you for your next service.


Chris Johnson

Hyundai Service Advisor

St. Charles Automotive

(636) 441-4481
Employees worked with

DS
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Dennis S.
Saint Charles, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/21/2017
Service Type: Repair
verified customer Verified Customer
Category: Service
Courteous, friendly, fast, willing to work with you.
Service completed on time as promised , and with a small discount to boot.
Recommended
Bob R. from St. Charles Hyundai responded on 12/22/2017 05:35 AM

Thank you for the great review,and mostly we appreciate your long time service with us.

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with

SN
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Sandi N.
Saint Peters, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/16/2017
Service Type: Repair
verified customer Verified Customer
Category: Service
Service department
The staff was friendly, efficient and helpful
Recommended
CHRISTOPHER A J., SERVICE ADVISOR from St. Charles Hyundai responded on 12/16/2017 10:07 AM

Thank you for the positive feedback! If there is anything else we can do for you please let us know.


Chris Johnson

Hyundai Service Advisor

St. Charles Automotive

(636) 441-4481
Employees worked with

DP
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Diane P.
Florissant, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/11/2017
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Another excellent maintenance visit
St. Charles Automotive team diagnosed my concern and was fixed within a very reasonable amount of wait time. My vehicle was vacuumed and washed before being returned to me! Many thanks again to Bob Reck and the entire service team for breaking down the problem so understand what's happening in keeping my Santa Fe running. I have complete faith with the advise given when I come to the service department. Thanks again for a positive maintenance/service experience.
Recommended
Bob R. from St. Charles Hyundai responded on 12/11/2017 02:35 PM

Thanks again for your continued service with us,we greatly appreciate it !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with

MG
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Megan G.
Saint Charles, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/23/2017
Service Type: Repair
verified customer Verified Customer
Category: Service
Great and timely service
Great company to purchase or service a vehicle
Recommended
Bob R. from St. Charles Hyundai responded on 10/24/2017 05:15 AM

Thank you for the great review and its always our pleasure to take care of you in a timely manner !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
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