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SureCritic / Auto Maintenance / Veryl's Automotive Services / Justin L
JL

Justin L

Veryl's Automotive Services
Overall Rating
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(242 reviews)
96

Reviews of Justin L

Verified Customer
South Hadley, MA
2019 Honda Accord Sedan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/17/2026
verified customerVerified Customer
10
great service
First time at Veryl's automotive and I was incredibly impressed with the friendliness of the staff, quality of the work, and the respectful and clear manner in which the issues with my car were explained to me. I will definitely be returning!
Employees worked with
JL
Justin L
TS
Tanya S
RC
ROBERT C.
Chicopee, MA
2009 Chevrolet HHR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/16/2026
verified customerVerified Customer
10
repair facility
Veryl's repair shop was awesome, I needed it done asap. They went above and beyond. I would recommend everyone o bring their vehicle to them
Employees worked with
JL
Justin L
Verified Customer
South Hadley, MA
2019 Chevrolet Silverado 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/12/2026
verified customerVerified Customer
10
Scheduled Oil Change
Had a scheduled oil change however when I arrived my check engine light was on. This had occurred previously about 14 months prior. They explained the issue, recommend to try the previous solution and fit this into their schedule.
I asked about a more permanent solution. They explained what it would be and would get back to me regarding a cost.
Justin called me back went over all the details and gave me a very rough estimate due to the issue created by my Chevrolet's production.
I am very thankful for their honesty and professionalism.
Employees worked with
JL
Justin L
DC
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DON C.
South Hadley, MA
2011 Volkswagen Jetta Sedan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/10/2026
verified customerVerified Customer
10
Oil change
Great service
Employees worked with
JL
Justin L
JP
Jeff Poirier
KM
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KRYSTAL M.
Agawam, MA
2024 Subaru Forester
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/09/2026
verified customerVerified Customer
10
Excellent service as always!
Another great service performed by veryls automotive! Highly recommended!
Employees worked with
JL
Justin L
JP
Jeff Poirier
RD
Robb D
TS
Tanya S
SL
SCOTT L.
Granby, MA
2023 Toyota Corolla
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/05/2026
verified customerVerified Customer
10
Regular Maintenance
Always trustworthy polite proficient and efficient. Highly recommended!
Employees worked with
JL
Justin L
RR
RICHARD R.
Holyoke, MA
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/03/2026
verified customerVerified Customer
10
Excellent service as always
Great and friendly service
Employees worked with
JL
Justin L
AW
ALISON W.
2016 Subaru Outback
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/02/2026
verified customerVerified Customer
10
Trustworthy and thorough service
I’ve been bringing my car to Veryl’s for severam years. I can always rely on them to identify any issues and not push any unnecessary repairs. The staff are always very professional and friendly and will take time to make sure all of your questions are answered.
Employees worked with
JL
Justin L
JP
Jeff Poirier
DC
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David C.
Granby, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2026
10
Professional & Trust Worthy
I have been serviced by Jeff, Tanya. Rob & Justin. All are professional, knowledgeable, informative and amiable. Experience has taught me to trust them. I trust that if they say I need a service, I need a service. I trust that the price will reasonable. I trust that the job will be done correctly.
Employees worked with
JL
Justin L
RD
Robb D
TS
Tanya S
DC
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DAVID C.
Granby, MA
2017 Subaru Outback
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2026
verified customerVerified Customer
10
Routine maintenance
I brought my car to Veryl’s for an oil change and wheel alignment (after all the pot holes this winter it probably needed it). I appreciate that the office knows who I am when I walk in and what my car needs. I get text reminders when it’s time for oil changes and unnecessary work is never done. They even give me a heads up when brakes or tires will need to be done.
Employees worked with
JL
Justin L
AH
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AL H.
Springfield, MA
2011 Toyota Highlander
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2026
verified customerVerified Customer
10
Surprise breakdown/Wonderful same day fix
After making a grocery pickup at local Walmart, inexplicably my 15 yr old Toyota Highlander would not turnover. All electricals seemed good, and even my own portable jump starter had no effect. AAA came, checked things out and even their jumper cables would not yield any bit of motor turnover. AAA then asked me to try again while they tapped the starter motor. Bingo the car started all on its own.
I had alerted Veryl’s via text what was happening, telling them I’d be driving in (or tow if necessary) once we knew our true situation. With engine running, AAA provided snapshot of their diagnostics, showing everything was good. I sent that info via text to Veryl’s.
So, while I was driving to their shop, Veryl’s ordered a new starter motor. It arrived within an hour of my arrival, and an hour after that, I was on my way home. Not THAT’S customer service!
Employees worked with
JL
Justin L
LC
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Lauren C.
South Hadley, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2026
10
Positive experience
An honest, family-owned auto shop that I’ve had nothing but great experiences with. Each time I’ve brought my car in, they’ve been friendly, accommodating, and more than fair with pricing. I needed a major repair before heading out of town for work, and they managed to squeeze me in last minute. I’m so glad to have this place nearby, and I wouldn’t take my car anywhere else.
Employees worked with
JL
Justin L
LC
LAUREN C.
South Hadley, MA
2017 Nissan Rogue
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2026
verified customerVerified Customer
10
Positive experience
An honest, family-owned auto shop that I’ve had nothing but great experiences with. Each time I’ve brought my car in, they’ve been friendly, accommodating, and more than fair with pricing. I needed a major repair before heading out of town for work, and they managed to squeeze me in last minute. I’m so glad to have this place nearby, and I wouldn’t take my car anywhere else.
Employees worked with
JL
Justin L
NB
NEIL B.
Amherst, MA
2018 Honda Civic Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2026
verified customerVerified Customer
10
Great place for your car
Excellent work. Very nice staff. Very reasonable. Can’t do better than that. Super honest Thought we would need back brakes Brought our car in. Informed brakes can wait till the fall. That speaks volumes. 5 star
Employees worked with
JL
Justin L
JF
JIM F.
Holyoke, MA
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2026
verified customerVerified Customer
10
Great work
Easy to make an appointment. Service done on time and on budget. Thank you for the great work.
Employees worked with
JL
Justin L
Verified Customer
South Hadley, MA
2014 Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/19/2026
verified customerVerified Customer
10
Great place for service
I always rely on Veryl's for my service. They are honest, fair, and friendly.
Employees worked with
JL
Justin L
Verified Customer
Holyoke, MA
2008 Toyota Prius
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/18/2026
verified customerVerified Customer
10
Oil change & check engine light
Superb service as ever from the Veryl’s team this morning. Justin followed up on a question I had, taking the time to offer me thoughtful advice.
The entire team at Veryl’s gets 10 gold stars!
Employees worked with
JL
Justin L
TB
TERRI B.
Granby, MA
2014 Nissan Altima
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/18/2026
verified customerVerified Customer
10
Unexpected problem repaired quickly
I had an issue come up and called. Justin said to bring it for Monday. I dropped it off on Friday and had it back same day! They repaired my car. Luckily, it wasn’t major. They are fantastic to work with. I highly recommend Veryl’s.
Employees worked with
JL
Justin L
RD
Robb D
MS
MICHAEL S.
South Hadley, MA
2025 Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2026
verified customerVerified Customer
10
Excellent service.
Veryl’s has been taking care of our family’s cars for several years. We are now into our next generation as our adult children have their cars by Veryl’s. Whether it’s a repair or routine maintenance, Veryl’s takes the time to talk with you. If it’s a repair job, they always call, explain what they identified as the problem, how they can fix and prove an estimate as to what the repair will cost. Their work is excellent. I highly recommend them.
Employees worked with
JL
Justin L
JD
JACALYN D.
South Hadley, MA
2013 Nissan Rogue
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/13/2026
verified customerVerified Customer
10
Great service as always!
Justin provided amazing customer service and really helped me out by double checking a warranty I didn't even know about, saving me some precious cash in these trying times.

They also helped me by making the annoying noise from my car finally go away....very thankful for that!!

Veryl's is the only shop for me so long as I live in this region!
Employees worked with
JL
Justin L
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