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SureCritic / Ford Dealer / Mike White Ford of Coeur d'Alene / Kevyn Erbe
KE

Kevyn Erbe

Service Advisor
Mike White Ford of Coeur d'Alene
Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(853 reviews)
73

Reviews of Kevyn Erbe

NW
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NEAL W.
Spirit Lake, ID
Dodge Ram 3500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/13/2018
verified customerVerified Customer
Category: Service
the staff
the staff were great .
Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
BO
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BETTY O.
Coeur D'Alene, ID
Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/09/2018
verified customerVerified Customer
Category: Service
Oil Change
Excellent friendy sevice! Timely and extremely helpful with answers to my questions!!
Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
AP
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ALAN P.
Post Falls, ID
Ford Super Duty F-250 SRW
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/09/2018
verified customerVerified Customer
Category: Service
Generally fine
Remember to check the tire pressure after rotating tires. On the F250 the front and back pressures differ
Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
MK
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MARGARET K.
Coeur D'Alene, ID
Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/08/2018
verified customerVerified Customer
Category: Service
First timer
First time customer was impressed with the courtesy and prompt service
Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
PL
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PAUL L.
Hayden, ID
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/08/2018
verified customerVerified Customer
Category: Service
Great service
Always great people
Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
JB
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JORDAN B.
Spirit Lake, ID
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/08/2018
verified customerVerified Customer
Category: Service
Oil change
Awesome service as always!
Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
Verified Customer
Post Falls, ID
Lincoln Navigator
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
08/06/2018
verified customerVerified Customer
Category: Service
I have alway taken my cars to the dealership for service. I was disappointed that the tech said the battery was low but did not clean the positive terminal of the white acid power and then retest—he just marked the battery as needing replacement
See review title for my comments
Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
BW
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BRYAN W.
Sandpoint, ID
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/06/2018
verified customerVerified Customer
Category: Service
Bryan Wood, Customer
As always, the service provided by Rick Hess and Kevyn Erbe was fantastic. They are very polite and professional in every way. It's a joy to come down from Sandpoint and have Parker Ford provide the service to both my wife's vehicle and mine.

Best Regards,
Bryan Wood
Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
JS
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JENA S.
Hayden, ID
Ford Explorer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/05/2018
verified customerVerified Customer
Category: Service
My new cars first oil chage
Faster than I was told it would take. Rotated tires too.
Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
BC
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BRIAN C.
Newport, WA
Ford Super Duty F-250 SRW
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/04/2018
verified customerVerified Customer
Category: Service
Service
I appreciate that they sent a text to remind me of my service appointment. The staff is always so helpful and friendly.
Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
JA
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JODI A.
Coeur D'Alene, ID
Lexus RC 350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/04/2018
verified customerVerified Customer
Category: Service
Friendly and fast
Got my service done ahead of schedule. Every employee is focused on the customer.
Great job !
Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
AP
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ANTHONY P.
Dalton Gardens, ID
Ford Focus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/03/2018
verified customerVerified Customer
Category: Service
Fast friendly service done right
Title says it all. Thanks Parker Ford
Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
Verified Customer
Hayden Lake, ID
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/02/2018
verified customerVerified Customer
Category: Service
All was great!
All was done in a timely manner! Great service!
Not Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
GH
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GORDON H.
Harrison, ID
Ford F-150
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/02/2018
verified customerVerified Customer
Category: Service
Friendly fast service
They changed my oil and air filter in the amount of time they said they would. My only complaint if that it tool 15 minutes after the work was done before the paperwork was done and I was able to pay and leave.
Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
SS
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SHAWN S.
Silverton, ID
Ford Super Duty F-350 SRW
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/31/2018
verified customerVerified Customer
Category: Service
Since Parker took over just so much better
Since Parker took over Ford dealership just do much better
Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
GL
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GREGORY L.
Post Falls, ID
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/30/2018
verified customerVerified Customer
Category: Service
Quick, impressive service and attitude.
Great customer service, and no wasted time. Very efficient, thorough, polite and professional. Impressed.
Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
RH
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RICHARD H.
Rathdrum, ID
Ford Super Duty F-250 SRW
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/29/2018
verified customerVerified Customer
Category: Service
Vehicle service
Attended to my needs in a quick and professional manner. In and out in reasonable amount of time. Very comfortable waiting room.
Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
TR
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TERRY R.
Coeur D Alene, ID
Ford Explorer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/27/2018
verified customerVerified Customer
Category: Service
Quality service and people...
LOVE this dealership...
Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
JJ
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JAMIE J.
Post Falls, ID
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/27/2018
verified customerVerified Customer
Category: Service
Oil Change
Once again they did a great job and did it quickly!
Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
TE
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TREVOR E.
Coeur D'Alene, ID
Ford Fusion
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/26/2018
verified customerVerified Customer
Category: Service
Reliably pleasant
Got me in and out without issue
Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
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