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SureCritic / Hyundai Dealer / Rairdon's Hyundai of Bellingham / KEVIN J HEERSPINK
KH

KEVIN J HEERSPINK

Service Advisor
Rairdon's Hyundai of Bellingham
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(433 reviews)
85

Reviews of KEVIN J HEERSPINK

NK
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Nicole K.
Bellingham, WA
2005 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/01/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Almost a decade of great service
Thank you, Rairdon's, for another positive experience. As our car ages and we consider what to purchase in the future, your friendly service, as well as having so many years of reliable performance from our vehicle, always makes me lean in the direction of another Hyundai. I genuinely appreciate the good customer care through all of our years together. It's a step above what we experienced with the dealer we purchased from before moving to Bellingham (out of state), and the service guys you choose to work the counter are consistently friendly and knowledgeable.
Recommended
Derek B., Service Manager from Rairdon's Hyundai of Bellingham responded on 03/01/2019 07:51 AM

“We always appreciate positive feedback from our customers”

Derek Blake
Service Manager
360-734-8810
dblake@rairdon.com
Employees worked with
KH
KEVIN J HEERSPINK
Service Advisor
WM
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William M.
Bellingham, WA
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/28/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Oil change
I like the quick turnaround time and personable staff.
Recommended
Derek B., Service Manager from Rairdon's Hyundai of Bellingham responded on 02/28/2019 04:22 PM

“Your kind words are much appreciated”

Derek Blake
Service Manager
360-734-8810
dblake@rairdon.com
Employees worked with
KH
KEVIN J HEERSPINK
Service Advisor
NK
NATHAN A KLEIN
PR
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Patricia R.
Bellingham, WA
2012 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/22/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Fast and courteous
They let me know how long and what needs to be done.
Recommended
Derek B., Service Manager from Rairdon's Hyundai of Bellingham responded on 02/23/2019 07:45 AM

“Your kind words are much appreciated”

Derek Blake
Service Manager
360-734-8810
dblake@rairdon.com
Employees worked with
KH
KEVIN J HEERSPINK
Service Advisor
CL
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Charles L.
Anacortes, WA
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/22/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
speed of service, polite knowledgeexc
excellant service
Recommended
Derek B., Service Manager from Rairdon's Hyundai of Bellingham responded on 02/22/2019 02:08 PM

“Thank you for the 5 stars”

Derek Blake
Service Manager
360-734-8810
dblake@rairdon.com
Employees worked with
KH
KEVIN J HEERSPINK
Service Advisor
NK
NATHAN A KLEIN
LD
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Linda D.
West Vancouver, BC
2018 Hyundai Ioniq Hybr
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/22/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Oil change, check engine, tires rotated
Excellent customer service and great detail to my car
Recommended
Derek B., Service Manager from Rairdon's Hyundai of Bellingham responded on 02/22/2019 12:52 PM

“We always appreciate positive feedback from our customers”

Derek Blake
Service Manager
360-734-8810
dblake@rairdon.com
Employees worked with
KH
KEVIN J HEERSPINK
Service Advisor
NK
NATHAN A KLEIN
KW
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Kelly W.
Bellingham, WA
2013 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/20/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Outstanding Service
They always take great care of me and my Hyundai. I especially precipitate their customer service this visit because I was taking my car in for brakes and an oil change. But wen I went to pick up my car, they hadn't replaced my brakes because they didn't need replacing yet.
It's refreshing to know I can trust the mechanics and the staff not to do work just because I ask for it! That's called integrity
Recommended
Derek B., Service Manager from Rairdon's Hyundai of Bellingham responded on 02/21/2019 07:27 AM

"Thank you Kelly! When our customers leave here happy, that makes us happy”

 

Derek Blake
Service Manager
360-734-8810
dblake@rairdon.com
Employees worked with
KH
KEVIN J HEERSPINK
Service Advisor
CL
CODY M LANGE
CV
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Charles V.
Lynden, WA
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/20/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Oil change
Great service.
Recommended
Derek B., Service Manager from Rairdon's Hyundai of Bellingham responded on 02/20/2019 02:04 PM

“Thank you for the 5 stars”

Derek Blake
Service Manager
360-734-8810
dblake@rairdon.com
Employees worked with
KH
KEVIN J HEERSPINK
Service Advisor
AM
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Ajit M.
Surrey, BC
2007 Hyundai Santa Fe
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/20/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Service Delivery Person Mr Kevin
Excellent customer service extended
Gained my trust and confidence unlike the previous dealer experience
Recommended
Derek B., Service Manager from Rairdon's Hyundai of Bellingham responded on 02/20/2019 10:56 AM

“Your kind words are much appreciated”

Derek Blake
Service Manager
360-734-8810
dblake@rairdon.com
Employees worked with
KH
KEVIN J HEERSPINK
Service Advisor
CL
CODY M LANGE
ND
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Nina D.
Bellingham, WA
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/13/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Good place to do business
Great service and nice friendly people.
Recommended
Derek B., Service Manager from Rairdon's Hyundai of Bellingham responded on 02/13/2019 01:30 PM

“Your kind words are much appreciated”

Derek Blake
Service Manager
360-734-8810
dblake@rairdon.com
Employees worked with
KH
KEVIN J HEERSPINK
Service Advisor
CL
CODY M LANGE
HA
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Harry A.
Bellingham, WA
2016 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/13/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great people and Service
Good Service and friendly people
Recommended
Derek B., Service Manager from Rairdon's Hyundai of Bellingham responded on 02/13/2019 11:42 AM

“Your kind words are much appreciated”

Derek Blake
Service Manager
360-734-8810
dblake@rairdon.com
Employees worked with
KH
KEVIN J HEERSPINK
Service Advisor
NK
NATHAN A KLEIN
KN
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Kate N.
Sedro Woolley, WA
2007 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/13/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Always good service
My car gets great care.
Recommended
Derek B., Service Manager from Rairdon's Hyundai of Bellingham responded on 02/13/2019 11:24 AM

“We are so glad your experience here was a positive one”

Derek Blake
Service Manager
360-734-8810
dblake@rairdon.com
Employees worked with
KH
KEVIN J HEERSPINK
Service Advisor
CW
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Chris W.
Redmond, WA
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/11/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Good service experience
Very courteous and professional. Got the job done in anticipated timeframe.
Recommended
Derek B., Service Manager from Rairdon's Hyundai of Bellingham responded on 02/12/2019 07:04 AM

“Thank you for the 5 stars”

Derek Blake
Service Manager
360-734-8810
dblake@rairdon.com
Employees worked with
KH
KEVIN J HEERSPINK
Service Advisor
CL
CODY M LANGE
Verified Customer
Bellingham, WA
2010 Hyundai Azera
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/11/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great and fast service
Great and fast service
Recommended
Derek B., Service Manager from Rairdon's Hyundai of Bellingham responded on 02/12/2019 07:03 AM

“When our customers leave here happy, that makes us happy”

Derek Blake
Service Manager
360-734-8810
dblake@rairdon.com
Employees worked with
KH
KEVIN J HEERSPINK
Service Advisor
CL
CODY M LANGE
BG
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Barry G.
Vancouver, BC
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/08/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Factory Recall Service
Brought in vehicle for a factory recall. Hyundai upgraded the vehicle software to better detect if a resonance occurs in the engine signifying further attention. This was more a preventative service than a safety issue. Work was done in about an hour.
Recommended
Derek B., Service Manager from Rairdon's Hyundai of Bellingham responded on 02/08/2019 11:07 AM

“Your kind words are much appreciated”

Derek Blake
Service Manager
360-734-8810
dblake@rairdon.com
Employees worked with
KH
KEVIN J HEERSPINK
Service Advisor
CL
CODY M LANGE
Verified Customer
Bellingham, WA
2012 Hyundai Sonata
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
02/07/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
mechainic falling
I usually go to this dealership the last 3years had no complaints
The last time I brought my car in there were issues
with mechanic and the quality of work

I had to return twice for two different issues
Recommended
Derek B., Service Manager from Rairdon's Hyundai of Bellingham responded on 02/07/2019 04:55 PM

“ It’s unfortunate the service did not meet your expectations.  Please call us if we can help you in the future. We would love an opportunity to make it up to you."

Derek Blake
Service Manager
360-734-8810
dblake@rairdon.com
Employees worked with
KH
KEVIN J HEERSPINK
Service Advisor
CL
CODY M LANGE
BE
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Barbara E.
Bellingham, WA
2016 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/06/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Great and Friendly Service
My 2016 Genesis experienced a burned out left front headlight, so I went to the local dealer who confirmed this issue, ordered a replacement bulb and took great care of me while they changed out the bulb which apparently was supposed to last much longer than it did. The dealer felt the the original bulb must have been defective. The best part was that all this was still covered under Hyundai's sensational warranty program,
so I was not charged a dime. I was amazed. The staff were wonderful and courteous to me, and the whole thing ended up being a lovely experience.
Recommended
Derek B., Service Manager from Rairdon's Hyundai of Bellingham responded on 02/07/2019 07:03 AM

“Thank you for the 5 stars”

Derek Blake
Service Manager
360-734-8810
dblake@rairdon.com
Employees worked with
KH
KEVIN J HEERSPINK
Service Advisor
NK
NATHAN A KLEIN
JC
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James C.
Blaine, WA
2006 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/05/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Excellent work and excellent customer service!
Excellent service and customer support!
Recommended
Derek B., Service Manager from Rairdon's Hyundai of Bellingham responded on 02/06/2019 07:33 AM

“Thank you for the 5 stars”

Derek Blake
Service Manager
360-734-8810
dblake@rairdon.com
Employees worked with
KH
KEVIN J HEERSPINK
Service Advisor
NK
NATHAN A KLEIN
AM
gravatar
Ajit M.
Surrey, BC
2007 Hyundai Santa Fe
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/05/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
customer service excellence
Good person handling your service department warm,friendly and willing to properly guide and not misguide like the previous
Recommended
Derek B., Service Manager from Rairdon's Hyundai of Bellingham responded on 02/06/2019 07:32 AM

“Your feedback is very valuable to our dealership”

Derek Blake
Service Manager
360-734-8810
dblake@rairdon.com
Employees worked with
KH
KEVIN J HEERSPINK
Service Advisor
CL
CODY M LANGE
PC
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Paul C.
Sedro Woolley, WA
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/01/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Bellingham Hyundai does a great job of customer service
This dealership service department excels in customer service. Highly professional and friendly.
Recommended
Derek B., Service Manager from Rairdon's Hyundai of Bellingham responded on 02/04/2019 07:39 AM

“Thank you for the 5 stars”

Derek Blake
Service Manager
360-734-8810
dblake@rairdon.com
Employees worked with
KH
KEVIN J HEERSPINK
Service Advisor
NK
NATHAN A KLEIN
TM
gravatar
Thomas M.
Everson, WA
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
The extra mile
They go the extra mile to serve.
Recommended
Derek B., Service Manager from Rairdon's Hyundai of Bellingham responded on 01/30/2019 01:06 PM

“We always appreciate positive feedback from our customers”

Derek Blake
Service Manager
360-734-8810
dblake@rairdon.com
Employees worked with
KH
KEVIN J HEERSPINK
Service Advisor
CL
CODY M LANGE
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