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SureCritic / Hyundai Dealer / Earnhardt Hyundai North Scottsdale / KELLY LARA
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KELLY LARA

Earnhardt Hyundai North Scottsdale
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(155 reviews)
73

Reviews of KELLY LARA

DW
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Donald W.
Scottsdale, AZ
2019 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/26/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Customer service ?
We were greeted and taken care of right away.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 03/10/2020 07:53 AM

Thank you for the wonderful review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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KELLY LARA
Verified Customer
Cave Creek, AZ
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/25/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Perfect service
I’ve shared how much I love my Tucson and one of my friends purchased after driving my car! And even better is the wonderful timely service provided to maintain my car, professional, attentive, and always courteous!
This dealership is the best!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 02/25/2020 11:20 AM

Wow - thank you for being a Hyundai Brand Ambassador.

We are very thankful for your patronage and we look forward being here for you for all the years, miles, and Tucsons to come.

Thank you, thank you, thank you!

Michael Southern
Service Manager

Employees worked with
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KELLY LARA
PW
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Peggy W.
Fountain Hills, AZ
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
As always
Polite, friendly, accomodating, hospitable, professional, and efficient. Could not ask for more!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 02/15/2020 09:21 AM

Thank you Peggy for the wonderful review.

We are happy to be your dealership and we look forward to being here for you for all the years and miles ahead.

Michael Southern
Service Manager

Employees worked with
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KELLY LARA
PK
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Padmakar K.
Scottsdale, AZ
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/22/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Dealer
I am amazed how consistent Hyundai dealer is with their Sales & Service Staff.
I like the brand so much that I am planning to purchase G70 within the next year.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 02/04/2020 03:44 PM

Oh Paddy, thank you.

I know you're going to love the G70 as much as you've enjoyed your Sonata and we're going to be here for you whatever you're in.  It is always great to see you and we are very happy to be your dealer.

Michael Southern
Service Manager

Employees worked with
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KELLY LARA
Verified Customer
Phoenix, AZ
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/21/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great
Kelly was great with my service.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 02/04/2020 02:42 PM

Thank you for the wonderful review and recommendation for Kelly Lara your advisor.

We are happy to be your Hyundai dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
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KELLY LARA
RP
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Richard P.
Cave Creek, AZ
2020 Hyundai Elantra
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/15/2020
verified customerVerified Customer
Category: Service
Earnhardt made my issue go away
a call from the service manager directly resolved my issue
that was above and beyond my expectations
Recommended
Employees worked with
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KELLY LARA
SL
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Sherrie L.
Scottsdale, AZ
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/14/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
great service friendly people
Wish to acknowledge Kelly Lara customer service check in person. She gave me great service with a big smile and listened to me.
She is not only helpful but acknowledges you when you walk in the door makes you feel like she really cares. I have already recommended this business to a friend seem happy with her vehicle. I also get to visit with my sales person Jonathan Gorton and enjoy the good coffee and snacks.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 01/15/2020 09:40 AM

Thank you Sherrie for the absolutely wonderful review and recommendation for both Kelly and Jonathan.

It has been our absolute pleasure to be your dealership and we look forward to being here for you for all the years and miles to come.  Thank you for choosing us!

Michael Southern
Service Manager

Employees worked with
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KELLY LARA
RH
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Roberta H.
Scottsdale, AZ
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/14/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly service
Came in had oil changed in a very friendly staff and great service
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 01/14/2020 01:54 PM

Thank you Roberta for the wonderful review and recommendation for Kelly Lara your advisor.

We are very happy to be your Hyundai dealer and we look forward to being here for you for all the years and miles ahead.

Michael Southern
Service Manager

Employees worked with
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KELLY LARA
Verified Customer
Phoenix, AZ
2019 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/08/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Great personal service
appointment was not on the schedule. was treated as though as though it was
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 01/08/2020 02:16 PM

Thank you for the great review.

First day back after a holiday things can get confusing, some of us still are writing 2019 - we'll get through it though, thanks for bearing with us.  We are very happy to be your Hyundai dealer and we look forward to seeing you again next time.

Michael Southern
Service Manager

Employees worked with
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KELLY LARA
OS
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Olga S.
Scottsdale, AZ
2017 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/02/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent service department
Never a long wait and if you do wait it is always relaxing since they have fresh Starbucks coffee with bagels, sweets etc.
Service is excellent and I have never had a problem in the 5 years I have been going there.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 01/07/2020 08:30 AM

Thank you Olga for the wonderful review and recommendation.

It has been our absolute pleasure to be your dealership the many years now and we look forward to being here for you for all the years, miles, and Hyundais to come.

Michael Southern
Service Manager

Employees worked with
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KELLY LARA
MM
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Michelle M.
Phoenix, AZ
2017 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/18/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Kelly
Kelly was fantastic!
Met my needs during the work week and was delightful to work with
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 12/18/2019 11:04 AM

Thank you for the fantastic review and recommendation for Kelly Lara your service advisor.

We are happy to be your Hyundai dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
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KELLY LARA
TD
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Thomas D.
Cave Creek, AZ
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/16/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Service review
Very professional
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 12/16/2019 03:32 PM

Thank you for the 5-star review and recommendation.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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KELLY LARA
DG
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Deryl G.
Phoenix, AZ
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/13/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Service department
Great service
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 12/16/2019 03:31 PM

Thank you for Deryl the great review and recommendation.

We are very happy to be your Hyundai dealer and we look forward to seeing you again next visit - Go Bills!

Michael Southern
Service Manager

Employees worked with
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KELLY LARA
Verified Customer
Scottsdale, AZ
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/13/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent Service. Friendly customer staff, clean facilities, repairs completed on time
My car has been serviced at Earnhardt Hyundai dealership right from the very first oil change after new car purchase. Plan to come here for service till the car is sold in not too distant future.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 12/16/2019 03:30 PM

Thank you for the excellent review and recommendation.

We are very happy to be your Hyundai dealer and we look forward to being here for you for all the years and miles ahead.

Michael Southern
Service Manager

Employees worked with
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KELLY LARA
JW
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Jayne W.
Scottsdale, AZ
2019 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/12/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great, Fast Service
This was my first time at Earnhardt getting my new Tucson serviced. Kelly, my service advisor, was awesome, and the wait for a first time service was quick. I will definitely be bringing my Tucson back to Earnhardt for future service and repairs!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 12/12/2019 04:05 PM

Thank you for the wonderful review and recommendation for Kelly Lara your advisor.

We are very happy to be your dealer and we look forward to being here for you for all the years and miles ahead.

Michael Southern
Service Manager

Employees worked with
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KELLY LARA
LS
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Lyman S.
Scottsdale, AZ
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/11/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Service
Ultra-positive!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 12/12/2019 04:00 PM

We've been doing this a while now haven't we Lyman?

It has been our absolute pleasure to be your dealership.  Thank you for your loyalty and we look forward to being here for you for all the years, miles, and Hyundais to come.

Michael Southern
Service Manager

Employees worked with
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KELLY LARA
KL
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Kristy L.
Phoenix, AZ
2019 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/10/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
New tire
A road hazard nail in my tire I and could not find a tire until I contacted Earnhardt Hyundai. They found one right away and had me going again ASAP.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 12/12/2019 04:04 PM

Flat tires always seem to happen at the worst time.

We're glad the team was able to get you in, get you out, and get you back to your life.  Thank you for the great review and we look forward seeing you next time.

Michael Southern
Service Manager

Employees worked with
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KELLY LARA
MR
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Michael R.
Scottsdale, AZ
2019 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/07/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The People Working There.
The organization is very warm and friendly wanting to help their customers make the best decisions for their automotive needs.

I have bought 3 vehicles in the last 6 years from this dealership ??
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 12/07/2019 08:08 AM

Michael, thank you for the wonderful review and for all your loyalty over the years.

It is our absolute pleasure to be your dealership and we look forward to being here for you for all the years, miles, and Hyundais to come.

Michael Southern
Service Manager

Employees worked with
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KELLY LARA
MW
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Michael W.
Scottsdale, AZ
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/05/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent Experience
Nothing to complain about
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 12/05/2019 03:04 PM

Thank you Michael for the wonderful review.

We are happy to be your Hyundai dealer and we look forward to providing many more excellent experiences for you in the future.

Michael Southern
Service Manager

Employees worked with
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KELLY LARA
RA
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Ralph A.
Scottsdale, AZ
2019 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/03/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Service Perforance
Excellent Job.These guys are outstanding!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 12/04/2019 03:23 PM

Thank you Ralph for the awesome review.

It has been our absolute pleasure to be your dealership and we look forward to working with you and Airpark Auto Detailing for many years to come.

Michael Southern
Service Manager

Employees worked with
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KELLY LARA
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