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SureCritic / Hyundai Dealer / Ken Garff Hyundai Surprise / KRISTINA M MIRANDA
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KRISTINA M MIRANDA

Ken Garff Hyundai Surprise
Overall Rating
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(273 reviews)
87

Reviews of KRISTINA M MIRANDA

DF
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Dennis F.
Sun City West, AZ
2018 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/02/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Total satisfaction in the staff and the dealership
Rodeo Hyundai along with all its staff have consistently expedited my service visits with complete professional attitude and atmosphere, making each visit a pleasure........... Kristina Miranda is a perfect rep for your dealership, I could not be happier.
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 03/02/2021 01:40 PM

Hi Dennis
Thank you so much for completing this survey. We appreciate you taking the time to share the experience you had with Kristina and our team. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. we value your feedback as welll as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employees worked with
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KRISTINA M MIRANDA
Verified Customer
Surprise, AZ
2019 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/24/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly service personnel and great service.
A very nice lady helped me from the moment I walked in until the moment I drove away.
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 02/25/2021 08:02 AM

Thank you so much for completing this survey. we appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. we value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employees worked with
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KRISTINA M MIRANDA
KJ
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Kari J.
Litchfield Park, AZ
2013 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/24/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great customer service
Great customer service! They were fast and very helpful. I will Be coming back
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 02/24/2021 12:07 PM

Hi Kari
Thank you so much for completing this survey. We appreciate you taking the tine to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employees worked with
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KRISTINA M MIRANDA
DS
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Douglas S.
Sun City West, AZ
2019 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/23/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
People
Easy to business with great people.
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 02/24/2021 07:44 AM

Hi Douglas
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employees worked with
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KRISTINA M MIRANDA
AK
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Andrew K.
Sun City, AZ
2019 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/16/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Clean facilities & friendly staff
Staff was efficient and friendly.
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 02/17/2021 07:44 AM

Hi Andrew
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employees worked with
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KRISTINA M MIRANDA
EP
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Elizabeth P.
Surprise, AZ
2019 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/12/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Stellar Employees
Helpful staff, explain clearly all billing ahead of time . Frequent updates , job was done time efficiently .
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 02/12/2021 02:25 PM

Hi Elizabeth
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employees worked with
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KRISTINA M MIRANDA
AM
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Anita M.
Surprise, AZ
2020 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/11/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Close to My Home.
I Love the Service I Receive . Well Organized and Love how it is explained of what is going to be done.
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 02/12/2021 07:47 AM

Hi Anita
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employees worked with
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KRISTINA M MIRANDA
Verified Customer
Surprise, AZ
2010 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/11/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Good place
Would highly recommend
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 02/12/2021 07:56 AM

Thank you so much for completing this survey. We appreciate you taking the time to share your experience wtih us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service!  I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employees worked with
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KRISTINA M MIRANDA
RW
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Rachel W.
Glendale, AZ
2016 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/10/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Great experience
If you need to have repair work done by Hyundai, go to Rodeo and ask for Kristina.
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 02/10/2021 07:47 AM

Hi Rachel
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employees worked with
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KRISTINA M MIRANDA
MB
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Michael B.
Buckeye, AZ
2019 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/09/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Oil change and Wax etc
Very knowledgeable, kept me updated. Made sure repair was right before returning vehicle.
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 02/10/2021 07:36 AM

Hi Michael
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employees worked with
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KRISTINA M MIRANDA
MH
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Mary H.
Waddell, AZ
2020 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/05/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Everyone is so friendly
Great place to get a car! 5 stars!!!
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 02/05/2021 01:58 PM

Hi Mary
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. we look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employees worked with
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KRISTINA M MIRANDA
OP
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Owen P.
Sun City West, AZ
2017 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/05/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Honest and no bull petsonnel
On my fourth Hyundai. Good product along with the best of service from rodeo dealership
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 02/05/2021 07:34 AM

Hi Owen
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value yoiur feedback as well as your business. We look foirward to seeing you again and for the opportunity to earn a 5 star rating.

Employees worked with
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KRISTINA M MIRANDA
JL
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Jim L.
Surprise, AZ
2017 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/03/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Rodeo service.
Christina was very knowledgeable and friendly from start to finish with the 30,000 mile service on my wife's Santa Fe. Did above and beyond.
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 02/04/2021 07:55 AM

Hi Jim
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with Kristina and our team. We here at Rodeo Hyundai always strive to ensure our customers get the very best service. I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a  5 star rating.

Employees worked with
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KRISTINA M MIRANDA
AC
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Aimee C.
Surprise, AZ
2019 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/02/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service
Love dealing with my service provider, Kristina!
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 02/03/2021 07:25 AM

Hi Aimee
Thank you so much for completing this survey. We appreciate you taking the time to share  the experience you had with Kristina and our team. We here at Rodeo Hyundai always strive to ensure our customers get the very best service!  I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employees worked with
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KRISTINA M MIRANDA
Verified Customer
Goodyear, AZ
2020 Hyundai Elantra
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
02/02/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Eh
Wouldn’t recommend nor go back. Service techs don’t seem to pay attention to detail, and prices were never explained thoroughly.
Not Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 02/02/2021 02:35 PM


Thank you for filling out this survey and sharing with us your experience you had with our team. I want to personally reach out to you and apologize for the negative experience you received. We have a high standard of communicating with our clients and your experience should have never been an exception.  I hope to speak to you to resolve this issue in the near future. Feel Free to contact me at 623-214-4154. I will be contacting you shortly to resolve this issue. We truly appreciate you and your business and would like the opportunity to earn it back for you and all of your vehicle needs.

 

 

Alice Gonzales

Business Development Coordinator
Employees worked with
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KRISTINA M MIRANDA
Verified Customer
Peoria, AZ
2013 Hyundai Azera
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/29/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
EXCEPTIONAL SERVICE
LOVE, LOVE CHRISTINA!!
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 01/29/2021 01:44 PM

Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employees worked with
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KRISTINA M MIRANDA
Verified Customer
Surprise, AZ
2014 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/29/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Very friendly
Everyone is very helpful
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 01/29/2021 10:27 AM

Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service!  I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employees worked with
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KRISTINA M MIRANDA
AS
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Albert S.
Surprise, AZ
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/28/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Service department
Kristina and all the staff especially the manager are awesome
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 01/29/2021 07:21 AM

Hi Albert
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. we look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employees worked with
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KRISTINA M MIRANDA
Verified Customer
Surprise, AZ
2020 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/28/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
I had my Elantra serviced here, but it was an outstanding experience
I was greeted by my service advisor, Kristina. Her attention to me and my car was second to none. I was very happy to be in and out in a short period of time.
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 01/28/2021 01:47 PM

Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers always get the very best service.! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employees worked with
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KRISTINA M MIRANDA
Verified Customer
Waddell, AZ
2021 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/27/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Thank you!
Scheduling was easy and they also fixed a recall while I was there
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 01/28/2021 08:10 AM

Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service. I am glad to see that reflected on your last visit. We value yiour feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employees worked with
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KRISTINA M MIRANDA
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