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SureCritic / Hyundai Dealer / Hyundai of St. Augustine / KEITH MONDELLO
KM

KEITH MONDELLO

Hyundai of St. Augustine
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(246 reviews)
60

Reviews of KEITH MONDELLO

EL
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Eduardo L.
Saint Augustine, FL
2014 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/28/2016
Service Type: Repair
verified customer Verified Customer
Category: Service
Outstanding Service Dept.
Service dept did a great job with my Tucson. Also had a loaner ready for me so I wouldn't miss work. Thank you Mrs. Buck.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 06/29/2016 05:35 AM

 We greatly appreciate you taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine. Mrs. Cheryl Buck says you are very welcome.

Sincerely,
Service Team
Hyundai of St Augustine

Employees worked with
CB
CHERYL BUCK
KM
KEITH MONDELLO
JO
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James O.
Saint Augustine, FL
2012 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/28/2016
Service Type: Repair
verified customer Verified Customer
Category: Service
Great service, friendly people
Quick service on a warranty issue in and out in less than a hour. Replaced tail light assembly that was leaking. Great job.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 06/28/2016 02:06 PM

We appreciate you sharing your service experience with us and your continued loyalty Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St Augustine

Employees worked with
RY
ROGER YOUNG
KM
KEITH MONDELLO
Verified Customer
Saint Augustine, FL
2013 Hyundai Elantra
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
06/25/2016
Service Type: Maintenance
verified customer Verified Customer
Category: Service
God job!
Great staff, could be a little more efficient in car maintenance next time! Thank you.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 06/27/2016 07:25 AM

We thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine. Please let us know how we can continue to improve your service experiences.

Sincerely,
Service Team
Hyundai of St Augustine

Employees worked with
RY
ROGER YOUNG
KM
KEITH MONDELLO
Verified Customer
Jacksonville, FL
2016 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/22/2016
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Get you in and out quickly with good quality work
Great work done efficiently
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 06/22/2016 01:03 PM

 Thank you for taking the time to share your service experiences with us and we greatly appreciate that you drive quite a distance to service with us.

Sincerely,
Service Team
Hyundai of St Augustine

Employees worked with
RY
ROGER YOUNG
KM
KEITH MONDELLO
Verified Customer
Saint Augustine, FL
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/21/2016
Service Type: Repair
verified customer Verified Customer
Category: Service
Going the extra mile
Great customer service
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 06/21/2016 01:53 PM

We appreciate you taking the time to share your service experience with us and your continued loyalty to Hyundai of St. Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine

Employees worked with
KM
KEITH MONDELLO
RL
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Robert L.
Satsuma, FL
2011 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/17/2016
Service Type: Maintenance
verified customer Verified Customer
Category: Service
relaxing.
I thought the service was great.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 06/20/2016 05:28 AM

 We thank you for sharing your service experience with us and your continued loyalty to Hyundai of St. Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine

Employees worked with
RY
ROGER YOUNG
KM
KEITH MONDELLO
CR
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Clarence R.
Elkton, FL
2015 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/06/2016
Service Type: Repair
verified customer Verified Customer
Category: Service
Review based on previous treatment, subject to future service
This time the treatment was A+
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 06/06/2016 01:54 PM

 We thank you for sharing your service experience with us and your continued loyalty to Hyundai of St. Augustine. It was a pleasure speaking with you and we greatly appreciate your previous feedback in assisting us with improving our guest's service experience.

Sincerely,
Service Team
Hyundai of St. Augustine

Employees worked with
RY
ROGER YOUNG
KM
KEITH MONDELLO
JG
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James G.
St. Augustine, FL
2012 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/27/2016
Service Type: Maintenance
verified customer Verified Customer
Category: Service
HoSA has got it all together!
Work was done when and as expected (maybe even better), free inspection will result in saving on tires.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 05/28/2016 09:57 AM

 We thank you for taking the time to share your service experiences with us and your continued loyalty to Hyundai of St Augustine. We enjoy hearing how we are doing.

Sincerely,
Service Team
Hyundai of St Augustine

Employees worked with
RY
ROGER YOUNG
KM
KEITH MONDELLO
DC
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Dennis C.
Palm Coast, FL
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/27/2016
Service Type: Repair
verified customer Verified Customer
Category: Service
Always thinking of the customer
My 2011 Sonata needed a new water pump which happened to be on back-order. Since I was waiting for the car, they found me a loaner car that I could use over the weekend, so it worked out OK.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 05/27/2016 02:10 PM

 Thank you for your kind words and continued loyalty to Hyundai of St Augustine. We are glad we could assist you with our service rental/loaner program.

Sincerely,
Service Team
Hyundai of St Augustine

Employees worked with
KM
KEITH MONDELLO
Verified Customer
St. Augustine, FL
2016 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2016
Service Type: Repair
verified customer Verified Customer
Category: Service
Fast and professional
Always fast and professional service
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 05/23/2016 05:52 AM

Thank you for taking the time to share your service experiences with us and your continued loyalty to Hyundai of St. Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine

Employees worked with
KM
KEITH MONDELLO
Verified Customer
Saint Augustine, FL
2015 Hyundai Elantra Gt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/17/2016
Service Type: Repair
verified customer Verified Customer
Category: Service
Excellent Service
I have come to expect excellent and friendly service. I haven't been disappointed. Thanks!
Recommended
ANDREW M D. from Hyundai of St. Augustine responded on 05/18/2016 06:25 AM

Thank you for the kind words and candid feedback. We sincerely appreciate your loyalty to Hyundai of St. Augustine.
Best Regards,
Andrew DiFeo
Owner/GM
Hyundai of St. Augustine

Employees worked with
RY
ROGER YOUNG
KM
KEITH MONDELLO
Verified Customer
Saint Augustine, FL
2012 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/06/2016
Service Type: Repair
verified customer Verified Customer
Category: Service
Great Dealership, friendly. Took us right in. Got there early with no problem.Yes
Yes we would. We moved from South Florida and you are equal to the dealership we left.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 04/06/2016 02:00 PM

Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St Augustine

Employees worked with
RY
ROGER YOUNG
KM
KEITH MONDELLO
DM
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DIANE M.
2013 Hyundai Azera
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/22/2016
Service Type: Maintenance
verified customer Verified Customer
Category: Service
great
nice people, seems like good work
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 03/23/2016 06:39 AM

Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St Augustine

Employees worked with
KM
KEITH MONDELLO
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