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SureCritic / Hyundai Dealer / Lia Hyundai of Hartford / MATTHEW P BARTMAN
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MATTHEW P BARTMAN

Lia Hyundai of Hartford
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(52 reviews)
75

Reviews of MATTHEW P BARTMAN

IE
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Iris E.
Meriden, CT
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/18/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Matt bartman
I wouldn't trust no other dealer besides lia Hyundai with my car
Recommended
GAVIN P B., Service Manager from Lia Hyundai of Hartford responded on 01/18/2021 12:00 PM

Thank you!

Employees worked with
MB
MATTHEW P BARTMAN
CP
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Cindy P.
Hartford, CT
2014 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/04/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Car repair services
Great customer service from beginning to end! Knowledgeable technicians that troubleshoot what ever is wrong and they keep the customers in the decision making process.
Recommended
GAVIN P B., Service Manager from Lia Hyundai of Hartford responded on 01/06/2021 07:34 AM

This is Great to hear! I am so happy when things come together for all of us, Thank you for everything! Please we are here if you need us!!

Employees worked with
MB
MATTHEW P BARTMAN
Verified Customer
Bolton, CT
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/29/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Very reliable
Very reliable
Recommended
GAVIN P B., Service Manager from Lia Hyundai of Hartford responded on 11/30/2020 07:29 AM

Thank you very much!! Means more than I can tell you.

Employees worked with
MB
MATTHEW P BARTMAN
FG
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Frank G.
Windsor, CT
2019 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/07/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
great service
great facility great people
Recommended
GAVIN P B., Service Manager from Lia Hyundai of Hartford responded on 11/09/2020 07:44 AM

Great Customers!! Thank you for the feedback, We will offer the car wash tickets again, Next door (Golden Nozzle) is under construction. Thanks again.  

Employees worked with
MB
MATTHEW P BARTMAN
CD
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Carol D.
Glastonbury, CT
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/27/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Always cordial and prompt service
See above
Recommended
GAVIN P B., Service Manager from Lia Hyundai of Hartford responded on 10/28/2020 09:42 AM

Hey Carol, So we have gone paperless on a lot of things, please ask your advisor for a print out, they will be happy to get it to you. As for last visit, I went ahead and reviewed the inspection and everything on the vehicle is green and no attention is needed. Thank you very much for the five stars, it means a lot to us!!! Please let us know if you need anything. Thanks again!

Employees worked with
MB
MATTHEW P BARTMAN
Verified Customer
Windsor, CT
2005 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/15/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Prompt Service
I recently took my vehicle in for a routine oil change. The service rep Matt was very helpful and friendly. He was prompt with the check-in for my appointment. When the service was complete, he did not haggle about any other services that could be offered and he informed me that the dealership sanitized my car. Overall, he provided courteous and respectful service.
Recommended
GAVIN P B., Service Manager from Lia Hyundai of Hartford responded on 10/16/2020 08:55 AM

Hello There,
 This is great to hear, Thank you for the fiver star feedback!!

Employees worked with
MB
MATTHEW P BARTMAN
KM
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Karen M.
East Hartford, CT
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/13/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Always great service
Fast and fair.
Recommended
GAVIN P B., Service Manager from Lia Hyundai of Hartford responded on 10/14/2020 07:00 AM

Thank you for the five stars, I will let everyone know to put the seat back in the same position after services. thanks again.

Employees worked with
MB
MATTHEW P BARTMAN
JE
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Jorge E.
Newington, CT
2019 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/07/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Quick and professional
Awesome service they respect your time and will go the extra mile.
Recommended
GAVIN P B., Service Manager from Lia Hyundai of Hartford responded on 10/08/2020 07:38 AM

Jorge,
  Thank you so much!! Five stars helps us in so many ways. Thanks again

Employees worked with
MB
MATTHEW P BARTMAN
FG
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Frank G.
Windsor, CT
2005 Hyundai Xg350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/11/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
n/a
n/a
Recommended
GAVIN P B., Service Manager from Lia Hyundai of Hartford responded on 09/14/2020 09:59 AM

Thank you, Please let us know if you need us for anything. thanks again

Employees worked with
MB
MATTHEW P BARTMAN
CC
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Chris C.
New Britain, CT
2009 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/08/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Customer service at its best...
Because my car wasn’t going to ready, do to a part that needed to ordered overnight. I was given a loaner for a day, until my car was complete. I wasn’t expecting the loaner but was very happy I did. I drive a 2020 Hyundai Tucson and I enjoyed every min of it. With all to cool features my old car doesn’t have, it was a pleasure to drive something new.
When its time i will definitely buy my next car at Lia Hyundai in Hartford.
Recommended
GAVIN P B., Service Manager from Lia Hyundai of Hartford responded on 09/09/2020 09:58 AM

Thank you Chris for your loyalty to us, I am glad to hear things worked out on the last repair to your vehicle. Thanks again for all five stars!!

Employees worked with
MB
MATTHEW P BARTMAN
Verified Customer
Manchester, CT
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/06/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Love My Dealership - Lia Hyundai of Hartford
The staff is excellent and they are exceptionally knowledgeable in their service. They are very accommodating. They care about the person as much as they do the car. I felt very safe waiting for my car - considering the pandemic and I am highly immune compromised.

Thanks again Lia Hyundai of Hartford!
Recommended
GAVIN P B., Service Manager from Lia Hyundai of Hartford responded on 09/08/2020 10:37 AM

We Love our Customers!!! Thank you so much!!!

Employees worked with
MB
MATTHEW P BARTMAN
MT
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Mohammed T.
Middletown, CT
2019 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/29/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent service.
Always give excellent services.
Recommended
GAVIN P B., Service Manager from Lia Hyundai of Hartford responded on 08/31/2020 06:48 AM

Thank you! We work hard for our Customers. Thanks again!

Employees worked with
MB
MATTHEW P BARTMAN
AJ
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Arthur J.
Hartford, CT
2014 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/25/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Dependable repair shop
Exceptional service in a timely fashion.
Recommended
GAVIN P B., Service Manager from Lia Hyundai of Hartford responded on 08/25/2020 06:53 AM

Thank you Arthur!

Employees worked with
MB
MATTHEW P BARTMAN
Verified Customer
East Hartford, CT
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/06/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
The best
Very friendly staff.
Recommended
GAVIN P B., Service Manager from Lia Hyundai of Hartford responded on 08/07/2020 12:04 PM

Thank you very much!

Employees worked with
MB
MATTHEW P BARTMAN
JM
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James M.
Windsor, CT
2013 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/31/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service!!
These guys are amazing! Because of Hyundai's warranty I was able to replace my engine for free!!
Recommended
Dane M. from Lia Hyundai of Hartford responded on 07/31/2020 02:08 PM

Thank you so much for the great review, we appreciate your business!

Employees worked with
MB
MATTHEW P BARTMAN
LA
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Leroy A.
Hartford, CT
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/28/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good Service
Good service, helpful staff, Matt helped me and was was very nice and treated me very well
Recommended
Dane M. from Lia Hyundai of Hartford responded on 07/31/2020 04:36 AM

Thank you for the review, we appreciate the feedback!

Employees worked with
MB
MATTHEW P BARTMAN
Verified Customer
Windsor, CT
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/27/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Professional
Great service
Recommended
Dane M. from Lia Hyundai of Hartford responded on 07/28/2020 07:10 AM

Thank you for the positive feedback, we appreciate it!

Employees worked with
MB
MATTHEW P BARTMAN
Verified Customer
Bolton, CT
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/26/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Very good service dept.
Fast and good as usual.
Recommended
GAVIN P B., Service Manager from Lia Hyundai of Hartford responded on 08/03/2020 12:31 PM

Thank you!

Employees worked with
MB
MATTHEW P BARTMAN
Verified Customer
Bloomfield, CT
2018 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/10/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
friendly customer service
i was treated with kind from the technician. no pressure whatsoever from him to perform unnecessary work. the sticker on the windshield stated that the vehicle was sanitized after the oil change. thank you for that.
Recommended
GAVIN P B., Service Manager from Lia Hyundai of Hartford responded on 07/13/2020 06:24 AM

Your Welcome, Thank you for letting us service your vehicle, see you next time.

Employees worked with
MB
MATTHEW P BARTMAN
DR
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David R.
Northford, CT
2019 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
availability of appointment options
even though this dealership is the farthest from me, it seems they have a better selection of appointment options then the other dealerships in my area. And, it's faster! The staff is always friendly and accommodating.
Recommended
GAVIN P B., Service Manager from Lia Hyundai of Hartford responded on 07/09/2020 01:10 PM

That's what we like to hear! Thank you!

Employees worked with
MB
MATTHEW P BARTMAN
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