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SureCritic / Hyundai Dealer / AutoNation Hyundai Mall of Georgia / MICHEAL HENDRIX
MH

MICHEAL HENDRIX

AutoNation Hyundai Mall of Georgia
Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(236 reviews)
75

Reviews of MICHEAL HENDRIX

TH
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Tara H.
Sugar Hill, GA
2017 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/24/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Decent service
Only real complaint I would have about my last service is that I asked them to check the tire pressure because one of my tires seems to be losing pressure. They checked and said everything was great but two days later, my tire pressure was off again and the light back on.
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 05/31/2019 05:35 AM

Mrs. Tara Thank you on your feed back, I will be looking into your issue with your tire and we will defiantly get back to you soon.
I would like to thank you for filling out the survey and awarding us 4 stars. I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Sincerely,        


Dustin Nelson 
Service Director 
AutoNation Hyundai Mall of GA

Employees worked with
MH
MICHEAL HENDRIX
LA
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Lisa A.
Buford, GA
2015 Hyundai Genesis
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/07/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Amazing Service!
I purchased two vehicle from AutoNation Hyundai Mall of Georgia in 2016 and the level of service and overall experience has been great.
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 05/08/2019 05:18 AM

I would like to thank you for filling out the survey and awarding us 4 stars. I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Sincerely,        


Dustin Nelson 
Service Director 
AutoNation Hyundai Mall of GA

Employees worked with
MH
MICHEAL HENDRIX
WE
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Wayne E.
Buford, GA
2019 Hyundai Tucson
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/29/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Service Dept
Was good
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 04/30/2019 05:34 AM

I would like to thank you for filling out the survey and awarding us 4 stars. I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Sincerely,        


Dustin Nelson 
Service Director 
AutoNation Hyundai Mall of GA

Employees worked with
MH
MICHEAL HENDRIX
RA
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Rene A.
Lawrenceville, GA
2015 Hyundai Genesis
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/25/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Gen G80 15
Service was performed in a timely manner. Got me out of there for my first meeting.
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 03/26/2019 04:03 AM

I would like to thank you for filling out the survey and awarding us 4 stars. I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Sincerely,        


Dustin Nelson 
Service Director 
AutoNation Hyundai Mall of GA

Employees worked with
MH
MICHEAL HENDRIX
JT
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Joseph T.
Oakwood, GA
2014 Hyundai Santa Fe S
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/14/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
no title
No review
Not Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 02/15/2019 04:47 AM

I would like to thank you for filling out the survey and awarding us 4 stars. I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Sincerely,        


Dustin Nelson 
Service Director 
AutoNation Hyundai Mall of GA

Employees worked with
MH
MICHEAL HENDRIX
Verified Customer
Flowery Branch, GA
2015 Hyundai Genesis
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/11/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Clean place
Clean and pleasant waiting area
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 02/12/2019 05:28 AM

 I would like to thank you for filling out the survey and awarding us 4 stars. I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Sincerely,        


Dustin Nelson 
Service Director 
AutoNation Hyundai Mall of GA

Employees worked with
MH
MICHEAL HENDRIX
JB
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James B.
Cornelia, GA
2015 Hyundai Genesis
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/17/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great dealership!
I always go there to purchase my cars. I have recommended it to others as well, and they have purchased cars.
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 01/17/2019 12:45 PM

 I would like to thank you for filling out the survey and awarding us 4 stars. I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Sincerely,        


Dustin Nelson 
Service Director 
AutoNation Hyundai Mall of GA

Employees worked with
MH
MICHEAL HENDRIX
YG
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Yande G.
Peachtree Corners, GA
2016 Hyundai Tucson
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/05/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Peaple
Friendly staff
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 01/07/2019 04:41 AM

 I would like to thank you for filling out the survey and awarding us 4 stars. I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Sincerely,        


Dustin Nelson 
Service Director 
AutoNation Hyundai Mall of GA

Employees worked with
MH
MICHEAL HENDRIX
KS
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Karla S.
Lawrenceville, GA
2014 Hyundai Santa Fe S
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/28/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good service, but they didn't put my tire back.
The customer service I received from Mike (service tech) was exceptional. He was friendly and explained everything to me and was able to provide a tire replacement under warranty. The service was supposed to take about an hour, and I was there for 2 hours. They changed my tire, but left the spare in the back of my vehicle instead of putting it back under the car where it is supposed to go. I haven't gotten back in yet to ask them to put my spare tire back in place, as it requires another trip that's not so convenient during this holiday season.
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 12/28/2018 12:51 PM

Thank you for your awesome feed back. I would like to thank you for filling out the survey and awarding us 4 stars. I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Sincerely,        


Dustin Nelson 
Service Director 
AutoNation Hyundai Mall of GA

Employees worked with
MH
MICHEAL HENDRIX
Verified Customer
Lawrenceville, GA
2016 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/27/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Lack of consumer information
Wasn't told when I bought 3 different hyundais that I should get a particular service every 20,000 miles, supposedly this was the cause of.my engine failure
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 12/28/2018 04:35 AM

Thank you so much for awesome feedback. I would like to thank you for filling out the survey and awarding us 4 stars. I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Sincerely,        


Dustin Nelson 
Service Director 
AutoNation Hyundai Mall of GA

Employees worked with
MH
MICHEAL HENDRIX
Verified Customer
Dunwoody, GA
2018 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/03/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Time
I went to replace engine oil and filter.
It takes time a little bit longer than I expected.
But the quality of service was great.
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 12/04/2018 04:26 AM

 I would like to thank you for filling out the survey and awarding us 4 stars. I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Sincerely,        


Dustin Nelson 
Service Director 
AutoNation Hyundai Mall of GA

Employees worked with
MH
MICHEAL HENDRIX
IC
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Irene C.
Hoschton, GA
2017 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/11/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Very pleased, I only use Hyundai service
I trust in Hyundai.
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 11/12/2018 04:46 AM

 I would like to thank you for filling out the survey and awarding us 4 stars. I appreciate your having taken the time to do so, and look forward to assisting you with your automotive needs in the future.

Sincerely,       


Dustin Nelson
Service Director
AutoNation Hyundai Mall of GA

Employees worked with
MH
MICHEAL HENDRIX
LP
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Leonel P.
Cumming, GA
2016 Hyundai Sonata Hyb
ReScore Review™
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/11/2018
verified customerVerified Customer
Category: Service
Oil exchange
It took more then usual...
Recommended
Employees worked with
MH
MICHEAL HENDRIX
Verified Customer
Dacula, GA
2013 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/18/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service Department
I had a good experience. Mike was very helpful. The wait time was not too long.
Not Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 12/21/2020 07:57 AM

Thank you for your feedback and taking the time to do or survey and awarding us with 5 stars.

Employees worked with
MH
MICHEAL HENDRIX
HN
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Helmut N.
Lawrenceville, GA
2011 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/14/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly service Advisor and Service Manager
Friendly Service Advisors and an very helpful Service manager. Good quality service and repairs.
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 12/15/2020 08:16 AM

Thank you for your feedback and taking the time to do or survey and awarding us with 5 stars.

 

Employees worked with
MH
MICHEAL HENDRIX
Verified Customer
Georgia
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/25/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Wonderful facility and staff
The staff at AutoNation are incredibly knowledgeable and helpful. My service advisor and technician worked very hard and quickly in order to have my car returned to me in a appropriate amount of time. I would recommend their service department to everyone.
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 11/27/2020 05:55 AM

Thank you for your awesome feedback. We appreciate you taking the time to do our survey and award us with 5 stars.

Employees worked with
MH
MICHEAL HENDRIX
JG
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Jose G.
Mission, TX
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/20/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Experience
This guys would do what ever it takes to get you on a vehicle, they work hard and doesn't take long like in other dealerships I've been through in the past alsome service...
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 11/23/2020 06:23 AM

Thank you for your feedback and taking the time to do or survey and awarding us with 5 stars.

Employees worked with
MH
MICHEAL HENDRIX
AV
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Adrian V.
Flowery Branch, GA
2020 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/18/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
AWESOME
Great staff that is very uinformed and ready to assist you.
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 11/18/2020 06:20 AM

Thank you for your feedback and taking the time to do or survey and awarding us with 5 stars.

 

Employees worked with
MH
MICHEAL HENDRIX
MD
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Matt D.
Suwanee, GA
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/27/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Service
Everyone was super amazing and did an amazing job getting my brakes finished in a timely and efficient way!
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 10/28/2020 07:32 AM

Thank you for your feedback and taking the time to do or survey and awarding us with 5 stars.

 

CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 10/28/2020 07:38 AM

Thank you for your feedback and taking the time to do or survey and awarding us with 5 stars.

 

Employees worked with
MH
MICHEAL HENDRIX
JA
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Jamie A.
Auburn, GA
2019 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/05/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good group of guys in the service dept.
Always helpful
Recommended
CYNTHIA V F. from AutoNation Hyundai Mall of Georgia responded on 10/06/2020 04:36 AM

Thank you for your feedback and taking the time to do or survey and awarding us with 5 stars.

Employees worked with
MH
MICHEAL HENDRIX
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