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SureCritic / Hyundai Dealer / Earnhardt Hyundai North Scottsdale / Michael Southern
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Michael Southern

Earnhardt Hyundai North Scottsdale
Overall Rating
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(152 reviews)
95

Reviews of Michael Southern

LC
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Lisa C.
Phoenix, AZ
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/04/2017
Service Type: Repair
verified customer Verified Customer
Category: Service
Best dealer in the Valley!
Knowledgeable, helpful, friendly staff. Immaculate facility. Outstanding customer service.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 12/04/2017 12:56 PM

Thank you for the awesome review!

It means a lot to us that you, an owner who has been driving Hyundais since 1986, believes we are the best in the Valley - that is a such huge compliment, thank you, thank you, thank you!

We are very happy to be your dealer and we look forward to being here for you for all the years, miles, and Hyundais to come.

Michael Southern
Service Manager

Employees worked with
MS
Michael Southern
TH
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Thomas H.
Scottsdale, AZ
2017 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/03/2017
Service Type: Repair
verified customer Verified Customer
Category: Service
Consistently great service
Came in for a quick oil change and they also did a recall that I didn’t know about and washed the car all in a short period of time.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 12/04/2017 07:30 AM

Thank you for the wonderful review.

It is always nice to hear from our multiple Hyundai owners.  We have been especially happy to be your Hyundai dealer and we look forward to serving you for many more years, miles, and Hyundais to come.

Michael Southern
Service Manager

Employees worked with
MS
Michael Southern
Verified Customer
Gilbert, AZ
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/22/2017
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Dakota gave good service, very friendly
They called me to pick up my car faster than expected
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 11/24/2017 06:40 AM

Thank you for the 5-star review for our San Tan location.

We are happy to be your dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
MS
Michael Southern
GW
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GEORGE W.
2015 Hyundai Genesis Co
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/11/2017
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Service
Excellent
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 10/13/2017 08:58 AM

Thank you for the excellent review.

We are happy to be your Genesis dealer and we look forward to seeing you and your coupe again next visit.

Michael Southern
Service Manager

Employees worked with
MS
Michael Southern
F
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F.
Phoenix, AZ
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/26/2017
Service Type: Repair
verified customer Verified Customer
Category: Service
Great staff!
This is a great place to get your car serviced! They take customer service to the next level.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 09/28/2017 10:46 AM

Thank you for the fantastic review.

As an original Hyundai owner since '86, it means so much to us that you choose us to be your Hyundai dealer.  We look forward to being here for you for all the years, miles, and Hyundais to come.

Michael Southern
Service Manager

Employees worked with
MS
Michael Southern
DB
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Donald B.
Scottsdale, AZ
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/20/2017
Service Type: Repair
verified customer Verified Customer
Category: Service
Excellent Service
Thanks to Mike the service director and his staff, he obviously has instilled his customer satisfaction vision with his staff,they always go above and beyond to make my visit an excellent experience.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 09/20/2017 02:19 PM

Thank you for the excellent review here and on Google+.

What a pleasure it is to be your dealership.  Thank you for choosing us and we look forward to serving you for many more years and miles to come.

Michael Southern
Service Manager

Employees worked with
MS
Michael Southern
LE
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Lynn E.
Phoenix, AZ
2012 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/30/2017
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Outstanding service
Outstanding service with professional techs done efficiently
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 08/31/2017 08:41 AM

Thank you for the wonderful review.

We are so happy to be your Hyundai dealer, now on your second Hyundai with us.  Thank you for choosing us and we look forward to serving you for all the years and miles ahead.

Michael Southern
Service Manager

Employees worked with
MS
Michael Southern
MZ
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Mary Z.
Phoenix, AZ
2013 Hyundai Elantra Gt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/22/2017
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Very Professional!
Mike and his team gives great service and are very professional.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 08/24/2017 09:58 AM

Thank you for the wonderful review.

It has been our pleasure to be your dealer and we look forward to being here for you for all the years and miles ahead.

Michael Southern
Service Manager

Employees worked with
MS
Michael Southern
DC
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Donald C.
Scottsdale, AZ
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/21/2017
Service Type: Maintenance
verified customer Verified Customer
Category: Service
first service
the service was quick and professional - the customer waiting area was clean and well maintained
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 06/21/2017 09:37 AM

Thank you for the 5-star review.

We are happy to be your dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
MS
Michael Southern
NP
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Nancy P.
Phoenix, AZ
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/12/2017
Service Type: Repair
verified customer Verified Customer
Category: Service
Excellent Service Experience
Excellent service and experience from start to finish. Michael Southern and Norm are professional, knowledgeable and the best I have encountered in vehicle service.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 06/12/2017 09:48 AM

Thank you for the great review.

It has been our pleasure being your Genesis/Hyundai dealer and we look forward to serving you for many more years, miles, and vehicles to come.

Michael Southern
Service Manager

Employees worked with
MS
Michael Southern
F
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F.
Phoenix, AZ
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/07/2017
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great service. Helpful staff!
The best dealer in the Valley!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 06/07/2017 12:32 PM
Love it!

Thank you for the HUGE endorsement!  It has been our absolute pleasure to be your dealership through multiple Hyundais and we look forward to being here for you for all the years, miles, and Hyundais to come.

Michael Southern
Service Manager
Employees worked with
MS
Michael Southern
DG
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Dominick G.
Glendale, AZ
2013 Hyundai Genesis Co
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/18/2017
Service Type: Repair
verified customer Verified Customer
Category: Service
World class service
Michael Southern delivers a friendly world class service experience that left me with nothing but good things to say. Thank you Michael!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 05/18/2017 10:30 AM

Thank you Dominick!

100% our pleasure to be your dealer, thank you for choosing us and we look forward to helping you keep your Coupe is such great shape.

We look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
MS
Michael Southern
RG
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Robert G.
Phoenix, AZ
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2017
Service Type: Repair
verified customer Verified Customer
Category: Service
Great customer service!
This was my first visit to the Hyundai of North Scottsdale location, they were able to schedule my appointment quickly and accommodate my schedule to where it was very convenient for me. I was informed of everything that was happening during my appointment while I waited in the very comfortable lounge that offered Wi-Fi as well as refreshments. My service was completed faster than expected and I will definitely return to this dealership for all upcoming service.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 03/21/2017 04:45 PM

Thank you for thisonderful review.  W're very glad your first visit here made you appreciate our service and want to come back.

Choosing a dealer to service your car is an important choice and we are very happy you've selected us and we look forward to serving you for many more years and miles to come.

Michael Southern
Service Manager

Employees worked with
MS
Michael Southern
PM
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Phillip M.
Scottsdale, AZ
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/02/2017
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Grab a Hyundai from Earnhardt
If you want a PLEASANT car buying experience and the best service department in the industry, get yourself down to Earnhardt's. They are always a joy to work with. I am an actual bona fide customer, not someone paid to write a review. Normally I wait till the warranty period is over, or sometimes even before that to use an independent mechanic, but Earnhardt have never given me a reason to look anywhere else, at any time.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 03/03/2017 08:20 AM

Thank you for the wonderful review.

We've truly enjoyed being your dealership and we look forward to serving you for all the years and miles ahead.

Michael Southern
Service Manager

Employees worked with
MS
Michael Southern
TH
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Tom H.
Phoenix, AZ
2017 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/29/2016
Service Type: Repair
verified customer Verified Customer
Category: Service
Leadership
The leadership, communication and support that Michael Southern has for the Earnhardt Service Department's advisors and mechanics not only makes for a positive public image, but is what has motivated clients to return and return and return. Thank you!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 12/29/2016 05:44 AM

Thank you Tom for the huge compliments and praise.

I am very lucky to have such a great team to work with.  Still, it is our customers like you who are the true foundation for our success.

The greatest compliment from you however, must be that you have multiple other Hyundai dealers closer to your home and office, and yet despite the distance, you still choose us as your dealership.

We appreciate your loyalty, and this fantastic review.  We look forward to serving you for many more years and miles to come.

Michael Southern
Service Manager

Employees worked with
MS
Michael Southern
Verified Customer
Phoenix, AZ
2014 Hyundai Azera
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/22/2016
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Happy Customer
They go out of their way.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 12/22/2016 09:03 PM

Thank you for the 5-star review and recommendation.

We are happy to go out of our way and we appreciate being your Hyundai dealer.  We look forward to serving you for many years and miles to come.

Michael Southern
Service Manager

Employees worked with
MS
Michael Southern
TB
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Tori B.
Chandler, AZ
2015 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/01/2016
Service Type: Maintenance
verified customer Verified Customer
Category: Service
My service rep is always amazing!
My service was done perfectly and I actually ended up purchasing a new vehicle.!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 12/01/2016 08:37 AM

Thank you Tori.

We are happy to keep you in the family.  Thank you for your business and we look forward to serving you for many more years and miles to come.

Michael Southern
Service Manager

Employees worked with
MS
Michael Southern
GW
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GEORGE W.
2015 Hyundai Genesis Co
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/25/2016
Service Type: Maintenance
verified customer Verified Customer
Category: Service
The great personel
Excellent dealership
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 11/25/2016 06:59 PM

Thank you George.

We are glad to be your dealer and we look forward to seeing you and the coupe again next visit.

Michael Southern
Service Manager

Employees worked with
MS
Michael Southern
PM
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Phillip M.
Scottsdale, AZ
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/18/2016
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Excellent Dealership
Great people, great prices, great location. The work is always completed quickly and correctly. These guys are the best.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 11/18/2016 04:47 PM

Thank you Phillip that is some huge praise indeed..

Great customers like you make it easy for us and we are so very happy to be your dealership.

We look forwarding to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
MS
Michael Southern
CH
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Charles H.
Scottsdale, AZ
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/29/2016
Service Type: Maintenance
verified customer Verified Customer
Category: Service
THE STAFF, management and the workers.
Excellent!!!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 10/29/2016 09:44 AM

Thank you for the great review and recommendation.

We are lucky to have great customers and we look forward to serving you and yours for many years and miles to come.

Michael Southern

Service Manager

Employees worked with
MS
Michael Southern
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