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SureCritic / Hyundai Dealer / Rairdon's Hyundai of Bellingham / NATHAN A KLEIN
NK

NATHAN A KLEIN

Rairdon's Hyundai of Bellingham
Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(416 reviews)
92

Reviews of NATHAN A KLEIN

AW
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Anita W.
Oak Harbor, WA
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/21/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Customer service oriented
I have always had very good experiences with this Hyundai dealer.
Recommended
Mario C L. from Rairdon's Hyundai of Bellingham responded on 08/01/2016 07:35 AM

Anita,

 Thanks for letting us know how we did. We appreciate you taking the time out of your day to provide us with feed back so we can continue to improve as we grow. We hope to see you again!

sincerely,

Mario Lopez
Service Advisor
(360)738-8000
Mlopez@rairdon.com
Employees worked with
NK
NATHAN A KLEIN
MS
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Meva S.
Blaine, WA
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/08/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Courtesy and wanting to help
Very good
Recommended
Mario C L. from Rairdon's Hyundai of Bellingham responded on 06/21/2016 04:35 PM

Meva,

   Thanks for filling out our survey and for the positive feedack! feel free to stop in for a free car wash voucher.

sincerely,

Mario Lopez
Service Advisor
(360)738-8000
Mlopez@rairdon.com
Employees worked with
NK
NATHAN A KLEIN
DK
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David K.
Medina, OH
2007 Hyundai Azera
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/21/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
not recommending unnecessary parts or service ...cooperative attitude toward customer's requests
excellent service
Recommended
Mario C L. from Rairdon's Hyundai of Bellingham responded on 06/21/2016 04:41 PM

David,

Thanks for the feedback. feel free to stop in for a free car wash coucher anytime.

sincerely,

Mario Lopez
Service Advisor
(360)738-8000
Mlopez@rairdon.com
Employees worked with
NK
NATHAN A KLEIN
ER
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Everett R.
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/01/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Personal attention is very nice
Personal attention is very nice and they are customer service oriented. Answer questions easily and completely. Good communicators.
Recommended
Mario C L. from Rairdon's Hyundai of Bellingham responded on 06/21/2016 04:57 PM

Everett,

 Thanks for the positive feedback! I wil definitley let brandon know the about the kind words and we appreciate your business!

Mario Lopez
Service Advisor
(360)738-8000
Mlopez@rairdon.com
Employees worked with
NK
NATHAN A KLEIN
TJ
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Tom J.
Bellingham, WA
2006 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/27/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Pleased with work done
Completed requested work in proper amount of time and at a reasonable price. Will continue to use this dealership for all my Hyundai servicing.
Recommended
Mario C L. from Rairdon's Hyundai of Bellingham responded on 06/21/2016 05:01 PM

Tom,

 Thanks for the positive feedback. Let us know when your ready for your next service and we will continue to provide the best service possible.

sincerely,

Mario Lopez
Service Advisor
(360)738-8000
Mlopez@rairdon.com
Employees worked with
NK
NATHAN A KLEIN
DC
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Daniel C.
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/13/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Fast service, friendly staff.
Got my oil changed, tires rotated, and recall items amended. Took about 80 minutes, pretty reasonable considering the 2 recall items. Was $56, much cheaper than what it would have cost at Jiffy Lube.
Recommended
Norm S. from Rairdon's Hyundai of Bellingham responded on 01/14/2016 07:50 AM

Thank you for the survey and the value of our service Daniel.


Norm Shultz
Service Manager
nshultz@rairdon.com

Employees worked with
NK
NATHAN A KLEIN
IP
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Isaac P.
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/26/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great job on detailing and maintenance!
This was my third service visit at Rairdon's, and, as always, the staff was super friendly and trustworthy, and they did a great job on detailing... it feels like a brand new car! Thanks again!
Recommended
Norm S. from Rairdon's Hyundai of Bellingham responded on 12/28/2015 04:16 PM

Thank you for the survey Isaac and your trust.


Norm Shultz
Service Manager
nshultz@rairdon.com

Employees worked with
NK
NATHAN A KLEIN
NM
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NORMAN M.
Lynden, WA
2014 Hyundai Elantra GT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/28/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service!
They did all of the routine maintenance and the warranty work that they promised within the time frame they said they would. They gave me a loaner car and told me to come back when I was finished my errands and they gave me a free car wash for my car! It was all done for a reasonable price.
Recommended
Norm S. from Rairdon's Hyundai of Bellingham responded on 11/30/2015 10:06 AM

Thank you for the Sure Critic Review Norman.


Norm Shultz
Service Manager
nshultz@rairdon.com

Employees worked with
NK
NATHAN A KLEIN
PU
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Phil U.
Bellingham, WA
2013 HYUNDAI ELANTRA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/24/2015
Service Type: Repair
verified customerVerified Customer
Category: Service
Elantra Service
Outstanding service from service writers & service manager
Recommended
Norm S. from Rairdon's Hyundai of Bellingham responded on 11/25/2015 08:08 AM

Thanks for the survey Phil and taking the time to complete it.


Norm Shultz
Service Manager
nshultz@rairdon.com

Employees worked with
NK
NATHAN A KLEIN
Verified Customer
Bellingham, WA
2015 Hyundai Elantra GT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/18/2015
Service Type: Repair
verified customerVerified Customer
Category: Service
Car care
Awsome!
Recommended
Norm S. from Rairdon's Hyundai of Bellingham responded on 11/19/2015 12:14 PM

Thank you for the "Awsome survey".


Norm Shultz
Service Manager
nshultz@rairdon.com

Employees worked with
NK
NATHAN A KLEIN
CG
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CHRISTOPHER G.
Bellingham, WA
2008 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/23/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Trustworthy
Everyone is friendly and work done on our car is always done well. After the work is done they go over everything w/ us. When we leave, we feel confident.
Recommended
Norm S. from Rairdon's Hyundai of Bellingham responded on 10/24/2015 08:30 AM

Thank you Christopher for taking the time to complete the Survey and your trust in our dealership.


Norm Shultz
Service Manager
nshultz@rairdon.com

Employees worked with
NK
NATHAN A KLEIN
Verified Customer
Everson, WA
2011 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/05/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great customer service!
Took my car in for an oil change and didn't have to wait long at all. The staff was extremely nice and helpful. I'll be going there regularly for my oil changes.
Recommended
Norm S. from Rairdon's Hyundai of Bellingham responded on 10/06/2015 08:27 AM

Thank you for the review.

Norm Shultz
Service Manager
nshultz@rairdon.com

Employees worked with
NK
NATHAN A KLEIN
TF
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TRACY F.
Blaine, WA
2012 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/25/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Very Pleased
I've been to this dealership several times for oil changes, recalls and repairs. Jerry in the front office is extremely nice and professional. It doesn't seem to matter at this dealership that I'm a woman. They are very respectful and not condescending.
Recommended
Norm S. from Rairdon's Hyundai of Bellingham responded on 09/28/2015 09:07 AM

Thank you for the review Tracy. Really appreciate the feedback.


Norm Shultz
Service Manager
nshultz@rairdon.com

Employees worked with
NK
NATHAN A KLEIN
CC
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CHRIS C.
Bellingham, WA
2013 Hyundai Elantra Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/18/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Customer Service
Friendly, dependable, speedy. I had a couple curve balls I had to throw last minute and it was handled perfectly with a gracious attitude.
Recommended
Norm S. from Rairdon's Hyundai of Bellingham responded on 09/21/2015 08:18 AM

Thank you for the review Chris.


Norm Shultz
Service Manager
nshultz@rairdon.com

Employees worked with
NK
NATHAN A KLEIN
JM
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JAMES M.
Bellingham, WA
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/20/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
excellent service
everything was done with a smile..only reason for 99% survey score askied if car returned cleaner then dropped off ..actually was after free car wash i took it too...great price with coupon...!
Recommended
Norm S. from Rairdon's Hyundai of Bellingham responded on 08/21/2015 02:30 PM

Thank you for completing the review James.


Norm Shultz
Service Manager
nshultz@rairdon.com

Employees worked with
NK
NATHAN A KLEIN
RD
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RANDY D.
Lynden, WA
2013 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/24/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
It doesn't get any better
Wonderful service that keeps me coming back to the same place for maintenance on my 2013 vehicle. They know how to treat a customer who always has the option of going to a competitor. The car may not be a standout in its field, but Rairdon's really tries to make me comfortable and is saving me money.
Recommended
Norm S. from Rairdon's Hyundai of Bellingham responded on 07/29/2015 08:34 AM

Thank you for the review Randy.


Norm Shultz
Service Manager
nshultz@rairdon.com

Employees worked with
NK
NATHAN A KLEIN
JR
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JANET R.
Bellingham, WA
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/20/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Most Responsive Hyundai Dealership and Service
Most dealerships treat after-sale service as a cost, instead of an opportunity to impress the vehicle owner. Rairdon's bends over backwards to accommodate service on your vehicle. They are honest, direct, fast, and zealous about your car and your time.
Recommended
Norm S. from Rairdon's Hyundai of Bellingham responded on 07/21/2015 08:38 AM

Thank you for the review Janet. We appreciate you taking the time to submit the review.


Norm Shultz
Service Manager
nshultz@rairdon.com

Employees worked with
NK
NATHAN A KLEIN
MM
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Marty M.
Bellingham, WA
2014 HYUNDAI SANTA FE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/11/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good customer relations
The front desk was a pleasure to deal with, giving good service with a terrific attitude.
Recommended
Norm S. from Rairdon's Hyundai of Bellingham responded on 07/13/2015 08:45 AM

Thank you for the review Marty!


Norm Shultz
Service Manager
nshultz@rairdon.com

Employees worked with
NK
NATHAN A KLEIN
RO
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ROSS ANN O.
Blaine, WA
2005 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/29/2015
Service Type: Repair
verified customerVerified Customer
Category: Service
Jerry and His Crew Are Awsome
Jerry and Staff Are Great they help Me i am
Disabled Open the Door For Me Bring my car Right Up Front After Service Jerry Gives Me discounts On Repairs I get Free Car Wash after Every Service They Give 110% For Me and that Means Alot To Me
I Highly Recommend Them Kind Curtius
And Excellent Service!
Recommended
Norm S. from Rairdon's Hyundai of Bellingham responded on 06/30/2015 07:21 AM

Thank you for the great review Ross. Jerry is know for going the extra mile for his customers.

Norm Shultz
Service Manager
nshultz@rairdon.com

Employees worked with
NK
NATHAN A KLEIN
NM
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NORMAN M.
Lynden, WA
2014 Hyundai Elantra GT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/09/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
I was met as soon as I walked in the door and the service was done promptly and, with the coupon, the price was right. The service manager was very friendly and interested in my Questions, which he answered.
Recommended
Norm S. from Rairdon's Hyundai of Bellingham responded on 06/10/2015 10:40 AM

That you for completing the review Norm.


Norm Shultz
Service Manager
nshultz@rairdon.com

Employees worked with
NK
NATHAN A KLEIN
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