Business Solutions
SureCritic / Hyundai Dealer / Tamiami Hyundai / PAUL LOUIS NIEMIEC
PN

PAUL LOUIS NIEMIEC

Tamiami Hyundai
Overall Rating
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(1091 reviews)
69

Reviews of PAUL LOUIS NIEMIEC

KN
gravatar
Karla N.
Naples, FL
2018 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/14/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Great Experience!
The employees always make you feel like you are important! Love the Uber ride home and pick up since we only have one car while in this area. Super friendly and courteous!
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 01/17/2022 05:50 AM

Thank you for taking the time to complete our review!

Employees worked with
PN
PAUL LOUIS NIEMIEC
NF
gravatar
Nicholas F.
Bonita Springs, FL
2020 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/07/2022
Service Type: Maintenance
verified customerVerified Customer
9
Category: Service
Unusual
My experience is normally excellent but this last service took over 2 Hrs
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 01/10/2022 05:58 AM

Thank you for taking the time to complete our review!

Employees worked with
PN
PAUL LOUIS NIEMIEC
AW
gravatar
Anna W.
Goodland, FL
2017 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/06/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
SUPER SERVICE
SERVICE WAS GREAT AND PAUL WAS SUPER . THANK YOU ALL.
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 01/06/2022 06:59 AM

Thank you for taking the time to complete our review!

Employees worked with
PN
PAUL LOUIS NIEMIEC
AE
gravatar
Amin E.
Naples, FL
2021 Hyundai Tucson
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/05/2022
verified customerVerified Customer
10
Category: Service
My re score
After there call and explaining the situation
Employees worked with
PN
PAUL LOUIS NIEMIEC
AE
gravatar
Amin E.
Naples, FL
2021 Hyundai Tucson
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/05/2022
verified customerVerified Customer
10
Category: Service
My re score
After there call and explaining the situation
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
01/04/2022
Service Type: Maintenance
8
Category: Service
Fair but not as I expected
More friendly staff may be had a bad day or under staffed
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 01/05/2022 07:19 AM

Thank you for taking the time to complete our review, Ill call you soon to talk about your advisors performance

Employees worked with
PN
PAUL LOUIS NIEMIEC
LF
gravatar
Linda F.
Estero, FL
2020 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/03/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Service was completed very professionally
In all my years of owning vehicles,I had the pleasure of doing business with an incredible salesman named Todd who after driving my car out of the lot,Todd continued to be very receptive in any questions I might have had concerning my car.
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 01/04/2022 04:57 AM

Thank you for taking the time to complete our review!

Employees worked with
PN
PAUL LOUIS NIEMIEC
JK
gravatar
John K.
Naples, FL
2021 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/15/2021
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Excelente servicio
Excellent
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 12/15/2021 04:52 AM

Thank you for taking the time to complete our review

Christian Marimon
Assistant Service Manager
Tamiami Hyundai / Genesis
239-417-1222 ext 335

Employees worked with
PN
PAUL LOUIS NIEMIEC
DA
gravatar
Denise A.
Naples, FL
2018 Hyundai Santa Fe Sport
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
12/14/2021
Service Type: Maintenance
verified customerVerified Customer
7
Category: Service
Service
I have been having service on my vehicles here for years and this is the first time it took 3 hours for oil change and tire rotation. I hope it will go back to the way it has been in the past.
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 12/15/2021 04:53 AM

Thank you for taking the time to complete our review, I will be calling you soon to talk about your advisors performance

Christian Marimon
Assistant Service Manager
Tamiami Hyundai / Genesis
239-417-1222 ext 335

Employees worked with
PN
PAUL LOUIS NIEMIEC
RL
gravatar
Robert L.
Naples, FL
2008 Hyundai Entourage
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
12/13/2021
Service Type: Repair
verified customerVerified Customer
0
Category: Service
Hyundai tried to gouge me to look at the check engine light
$190 to look at the check engine light is total BS.
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 12/15/2021 04:51 AM

Thank you for taking the time to complete our review, I will call you soon to talk about your advisors performance

Christian Marimon
Assistant Service Manager
Tamiami Hyundai / Genesis
239-417-1222 ext 335

Employees worked with
PN
PAUL LOUIS NIEMIEC
RD
gravatar
Ruben D.
FL
2012 Hyundai Santa Fe
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/11/2021
Service Type: Maintenance
verified customerVerified Customer
9
Category: Service
Almost perfect
Service was exceptional as usual but timing a little excessive for level of service. Would recommend to friend.
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 12/15/2021 04:45 AM

Thank you for taking the time to complete our review

Christian Marimon
Assistant Service Manager
Tamiami Hyundai / Genesis
239-417-1222 ext 335

Employees worked with
PN
PAUL LOUIS NIEMIEC
JJ
gravatar
Judith J.
Naples, FL
2017 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/06/2021
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
This is second Hyundai I've owned.
I trust Christian - he's the only reason I keep coming back.
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 12/07/2021 05:07 AM

Thank you for taking the time to complete our review

Christian Marimon
Assistant Service Manager
Tamiami Hyundai / Genesis
239-417-1222 ext 335

Employees worked with
PN
PAUL LOUIS NIEMIEC
JU
gravatar
Jutta U.
Naples, FL
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/29/2021
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Professional and efficient
Took car in for routine maintenance personnel was very professional and efficient waiting room was very comfortable service was done quickly didn’t have to wait for hours
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 11/30/2021 05:47 AM

Thank you for taking the time to complete our review

Christian Marimon
Assistant Service Manager
Tamiami Hyundai / Genesis
239-417-1222 ext 335

Employees worked with
PN
PAUL LOUIS NIEMIEC
PD
gravatar
Patricia D.
Naples, FL
2016 Hyundai Santa Fe Sport
ReScore Review™
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
11/28/2021
verified customerVerified Customer
5
Category: Service
Follow up
Received call from assistant service manager, concerns were addressed, resolution was discussed.
Employees worked with
PN
PAUL LOUIS NIEMIEC
LC
gravatar
Laurent C.
Naples, FL
2020 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/26/2021
Service Type: Repair
verified customerVerified Customer
10
Category: Service
First appointment
Very simple comment: everything was perfect
And very nice people to take care of my car and me too
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 11/30/2021 05:44 AM

Thank you for taking the time to complete our review

Christian Marimon
Assistant Service Manager
Tamiami Hyundai / Genesis
239-417-1222 ext 335

MATTHEW D L., SERVICE MANAGER from Tamiami Hyundai responded on 11/30/2021 05:58 AM

Thank you for taking the time to complete our review!

Matthew Lee
Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 234
Employees worked with
PN
PAUL LOUIS NIEMIEC
FH
gravatar
Franz H.
Naples, FL
2018 Hyundai Tucson
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/25/2021
Service Type: Repair
verified customerVerified Customer
8
Category: Service
Tucson service
Good Service
Front desk people should try to talk to only one customer at the same time
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 11/30/2021 05:43 AM

Thank you for taking the time to complete our review

Christian Marimon
Assistant Service Manager
Tamiami Hyundai / Genesis
239-417-1222 ext 335

MATTHEW D L., SERVICE MANAGER from Tamiami Hyundai responded on 11/30/2021 05:55 AM

Thank you for taking the time to complete our review!

Matthew Lee
Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 234
Employees worked with
PN
PAUL LOUIS NIEMIEC
BS
gravatar
Beth S.
Cape Coral, FL
2020 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/19/2021
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Great Service
Paul Neimiec is an excellent service advisor. Very courteous and efficient. The wait time here is always better than expected.
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 11/19/2021 06:35 AM

Thank you for taking the time to complete our review

Christian Marimon
Assistant Service Manager
Tamiami Hyundai / Genesis
239-417-1222 ext 335

Employees worked with
PN
PAUL LOUIS NIEMIEC
PD
gravatar
Patricia D.
Naples, FL
2016 Hyundai Santa Fe Sport
ReScore Review™
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
11/28/2021
verified customerVerified Customer
5
Category: Service
Follow up
Received call from assistant service manager, concerns were addressed, resolution was discussed.
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
11/14/2021
Service Type: Maintenance
0
Category: Service
Lack confidence in service department
Had car serviced, was told no additional services were needed. Two days later, battery died. Took the car in to have the battery replaced, was then told needed front brakes. Do not understand how front brakes were needed two days after being told no extra services were needed.
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 11/16/2021 10:06 AM

Thank you for taking the time to complete our review, Ill call you soon to talk about your advisors performance

Christian Marimon
Assistant Service Manager
Tamiami Hyundai / Genesis
239-417-1222 ext 335

Employees worked with
PN
PAUL LOUIS NIEMIEC
NS
gravatar
Neil S.
Bonita Springs, FL
2021 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/12/2021
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Excellent
Service was finished early!
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 11/16/2021 09:56 AM

Thank you for taking the time to complete our review

Christian Marimon
Assistant Service Manager
Tamiami Hyundai / Genesis
239-417-1222 ext 335

Employees worked with
PN
PAUL LOUIS NIEMIEC
PK
gravatar
Peter K.
Naples, FL
2020 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/09/2021
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
My take
So far, it has always been a pleasurable experience having my vehicles serviced at Tamiami Hyundai.
The staff is personable, the facility is comfortable, the amenities are great, service top notch and the prices reasonable.
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 11/10/2021 04:48 AM

Thank you for taking the time to complete our review

Christian Marimon
Assistant Service Manager
Tamiami Hyundai / Genesis
239-417-1222 ext 335

Employees worked with
PN
PAUL LOUIS NIEMIEC
RS
gravatar
Raffaele S.
Bonita Springs, FL
2021 Hyundai Palisade
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
11/08/2021
Service Type: Repair
verified customerVerified Customer
5
Category: Service
I did nopt feel the dealership was adhering to COVID CDC guideline
Very disappointing that when I was greeted at the service bay, none of the staff was wearing a face mask, even though I was. When Inside, waiting to get the car serviced, in addition to not wearing a mask, no one was keeping a safe distance (6 feet) from one another. To minimise the risk, after a while I felt I had to move to the outdoor to avoid from catching Covid
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 11/09/2021 01:47 PM

Thank you for taking the time to complete our review, I will call you soon to talk about your advisors performance.

Christian Marimon
Assistant Service Manager
Tamiami Hyundai / Genesis
239-417-1222 ext 335

Employees worked with
PN
PAUL LOUIS NIEMIEC
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.