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PAUL LOUIS NIEMIEC

Tamiami Hyundai
Overall Rating
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(1091 reviews)
69

Reviews of PAUL LOUIS NIEMIEC

NM
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Norman M.
Naples, FL
2019 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Confident that any work performed will be completed correctly
Dependable service and car wash with an oil change is a plus
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 03/28/2022 06:16 AM

Thank you for taking the time to complete our review!

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 3335

Employees worked with
PN
PAUL LOUIS NIEMIEC
AT
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Arthur T.
Naples, FL
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/23/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Very courteous and expert help!
Very courteous and expert help!
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 03/23/2022 12:16 PM

Thank you for taking the time to complete our review!

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 3335

Employees worked with
PN
PAUL LOUIS NIEMIEC
Verified Customer
Naples, FL
2022 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/22/2022
Service Type: Repair
verified customer Verified Customer
9
Category: Service
Professional and competent staff
Scheduling was quick and easy, staff friendly and professional - overall very nice experience.
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 03/23/2022 12:14 PM

Thank you for taking the time to complete our review!

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 3335

Employees worked with
PN
PAUL LOUIS NIEMIEC
Verified Customer
Naples, FL
2017 Hyundai Sonata
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
03/22/2022
Service Type: Repair
verified customer Verified Customer
5
Category: Service
Poor service by service advisor, Paul N.
Never came and looked for me in the lounge when my vehicle was ready, even though I explicitly said I was waiting for. I unnecessarily waited for a third hour after the car was ready in two hours. He said "Oh, I called your cell phone, and you didn't answer." I did not receive a missed call notification, nor a voicemail message from him. Very poor customer service and communication on Paul N's part.
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 03/23/2022 12:14 PM

Thank you for taking the time to complete our review, I will call you soon to talk about your advisors performance

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 3335

Employees worked with
PN
PAUL LOUIS NIEMIEC
CG
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Charles G.
Naples, FL
2021 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/18/2022
Service Type: Maintenance
verified customer Verified Customer
8
Category: Service
Good, prompt Service
xxxx
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 03/21/2022 11:38 AM

Thank you for taking the time to complete our review!

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 3335

Employees worked with
PN
PAUL LOUIS NIEMIEC
EB
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Elizabeth B.
Naples, FL
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/27/2022
Service Type: Maintenance
verified customer Verified Customer
9
Category: Service
None
I don’t like to be forced to articulate a review after answering all the questions
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 02/28/2022 05:54 AM

Thank you for taking the time to complete our review!

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 3335

Employees worked with
PN
PAUL LOUIS NIEMIEC
Verified Customer
Bonita Springs, FL
2020 Hyundai Ioniq Hev
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/22/2022
verified customer Verified Customer
10
Category: Service
Service Agent
Although There were some issues with the car still, the service representative Paul was excellent; thank you
Employees worked with
PN
PAUL LOUIS NIEMIEC
Verified Customer
Naples, FL
2018 Hyundai Elantra
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
02/19/2022
Service Type: Maintenance
verified customer Verified Customer
2
Category: Service
Cars>People
I felt like my car was taken better care of than my personal well-being. My advisor put their best effort trying to keep me informed on what services were being performed on my vehicle, as condition’s changed. The services were completed in a timely manner. The political atmosphere of the facilities management was apparent. Waiting on the faculties premises puts my health endangered. Social distancing and mask usage was horrendous. The only time I saw masked staff was in my car.
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 02/21/2022 11:14 AM

Thank you for taking the time to complete our review, Ill call you soon to talk about your advisors performance 

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 3335

Employees worked with
PN
PAUL LOUIS NIEMIEC
MM
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Mary M.
Bonita Springs, FL
2021 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Service department
The Service team was quick and efficient. Their communication with me was clear.
MATTHEW D L., SERVICE MANAGER from Tamiami Hyundai responded on 02/19/2022 09:21 AM

Thank you for taking the time to complete our review! 

Matthew Lee
Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 234
Employees worked with
PN
PAUL LOUIS NIEMIEC
Verified Customer
Bonita Springs, FL
2020 Hyundai Ioniq Hev
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/22/2022
verified customer Verified Customer
10
Category: Service
Service Agent
Although There were some issues with the car still, the service representative Paul was excellent; thank you
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
02/14/2022
Service Type: Maintenance
9
Category: Service
Service if Ioniq
Service was done as expected however, I have complained previously about a clunking or hesitancy in the transmission and they have not been able to fix it. They haven’t been able to replicate it. It happens quite a lot and the service tech should have taken the car out on the road and driven it in order to replicate the situation. I also feel that Hyundai should wash and vacuum each car after it is serviced
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 02/16/2022 07:13 AM

Thank you for taking the time to complete our review, Ill call you soon to talk about your advisors performance

Employees worked with
PN
PAUL LOUIS NIEMIEC
Verified Customer
Naples, FL
2020 Hyundai Venue
ReScore Review™
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/09/2022
verified customer Verified Customer
9
Category: Service
Walk In Oil Change
Walked in for an Oil Change on a very busy day. I told them I would wait in the Customer Lounge. Some 3 plus hours later I went to Service desk to inquire of status of my Vehicle. It was completed and the works order with my keys was buried under a pile of other works orders. My Vehicle was parked so far away after completion it was difficult to find even with activating the horn, instead of parking up front as completed. A better system of Mechanics placing completed Service Orders in a separate pile would probably correct this unnecessary wait.
Employees worked with
PN
PAUL LOUIS NIEMIEC
PL
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Phil L.
Naples, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/09/2022
10
Category: Service
Long Wait For Walk In Oil Change on Very Busy Day
Walked in on a very busy day to have a Oil Change on my 2020 Hyundai Venue. Told Service Writer I would wait in Lounge. After 3 hours I inquired on the Status of my Vehicle and unfortunately my completed Service Order with keys attached was buried under a pile of other Service Orders. Better system may have prevented working and completed work once Mechanic finished the job. System failure was not Paul's fault.
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 02/09/2022 09:17 AM

Thank you

Employees worked with
PN
PAUL LOUIS NIEMIEC
Verified Customer
Naples, FL
2021 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/08/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Excellent service. Exceptional personnel
Exceptional service and personnel
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 02/09/2022 05:05 AM

Thank you for taking the time to complete our review!

Employees worked with
PN
PAUL LOUIS NIEMIEC
DC
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Dennis C.
Bonita Springs, FL
2021 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/08/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Self
All was good as promised.
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 02/09/2022 05:05 AM

Thank you for taking the time to complete our review!

Employees worked with
PN
PAUL LOUIS NIEMIEC
Verified Customer
Naples, FL
2020 Hyundai Venue
ReScore Review™
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/09/2022
verified customer Verified Customer
9
Category: Service
Walk In Oil Change
Walked in for an Oil Change on a very busy day. I told them I would wait in the Customer Lounge. Some 3 plus hours later I went to Service desk to inquire of status of my Vehicle. It was completed and the works order with my keys was buried under a pile of other works orders. My Vehicle was parked so far away after completion it was difficult to find even with activating the horn, instead of parking up front as completed. A better system of Mechanics placing completed Service Orders in a separate pile would probably correct this unnecessary wait.
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
02/08/2022
Service Type: Maintenance
8
Category: Service
Longest Oil Change Ever!
I appreciated the fact that I was able to drive in (without) an appointment for a Oil Change. They were extremely busy and accepted my request immediately. They also honored a discounted $5 Coupon on the Oil Change. I waited over 3 hours in the Customer Lounge watching TV and finally decided to inquire of the status of the service. Buried under a pile of completed Work Orders was mine attached to my Car Keys. The Service Writer found my Vehicle parked in the rear of the lot.
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 02/09/2022 05:06 AM

Thank you for taking the time to complete our review, Ill call you soon to talk about your advisors performance

Employees worked with
PN
PAUL LOUIS NIEMIEC
RB
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Raymond B.
Bonita Springs, FL
2019 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/03/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Excellent
Joe was very professional and explained what service would do and called as soon as my car was available
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 02/04/2022 06:09 AM

Thank you for taking the time to complete our review!

Employees worked with
PN
PAUL LOUIS NIEMIEC
OP
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Oscar P.
Naples, FL
2021 Hyundai Sonata
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
01/30/2022
Service Type: Maintenance
verified customer Verified Customer
2
Category: Service
terrible service
Never got a call for when my car was finish getting service. I dropped it off at 11 am and I had to go check on the car at 6pm because nobody was picking up the phone... all was done was an oil change.
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 01/31/2022 06:27 AM

Thank you for taking the time to complete our review, Ill call you soon to talk about your advisors performance

Employees worked with
PN
PAUL LOUIS NIEMIEC
JH
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Joseph H.
Estero, FL
2020 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/25/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Outstanding service and personnel
All aspects of service from reception to final delivery were perfect.
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 01/27/2022 04:25 AM

Thank you for taking the time to complete our review!

Employees worked with
PN
PAUL LOUIS NIEMIEC
CG
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Charles G.
Naples, FL
2015 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/20/2022
Service Type: Repair
verified customer Verified Customer
8
Category: Service
Good Dealer
Ok
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 01/24/2022 11:01 AM

Thank you for taking the time to complete our review!

Employees worked with
PN
PAUL LOUIS NIEMIEC
MK
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Mariska K.
Naples, FL
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/14/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Exceptional service
Clean, quick, honest, reliable service technicians
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 01/17/2022 05:50 AM

Thank you for taking the time to complete our review!

Employees worked with
PN
PAUL LOUIS NIEMIEC
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