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SureCritic / Hyundai Dealer / Tamiami Hyundai / PAUL LOUIS NIEMIEC
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PAUL LOUIS NIEMIEC

Tamiami Hyundai
Overall Rating
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(1091 reviews)
69

Reviews of PAUL LOUIS NIEMIEC

PF
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Paul F.
Naples, FL
2020 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/02/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Unbelievable service
As much as a jerk that I was,the guys in the service department still took great care of me,kudos to all of them
Recommended
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 07/06/2021 11:25 AM

Thank you for taking the time to complete our review!

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 335

Employees worked with
PN
PAUL LOUIS NIEMIEC
AF
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Anny F.
Naples, FL
2018 Hyundai Santa Fe
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/29/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Car service
Ta miami Hyundai has a great service. They always take care of the vehicle and maintain it updated. The perdón el us very profesional and friendly.
Recommended
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 07/06/2021 11:28 AM

Thank you for taking the time to complete our review!

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 335

Employees worked with
PN
PAUL LOUIS NIEMIEC
Verified Customer
Bonita Springs, FL
2020 Hyundai Santa Fe
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/10/2021
verified customer Verified Customer
Category: Service
Loyal Hyundai Customer
I have had Hyundai cars for 14 years now. The cars are amazing. I just got a new Hyundai SantaFe earlier this year and just had my first service. I bought it at a different dealer than Tamiami but that dealership is just too far away for service so I decided to bring it in to Tamiami Hyundai... I made my appointment very easily, then brought it in. Personnel were fine, not super friendly or anything but not rude either. The area that you wait while your car is being worked on is very nice and has everything you would need. They said the service would take an hour and in reality they came in a little earlier than that. Everything was good, just the customer service piece of this puzzle could use some work...
Recommended
Employees worked with
PN
PAUL LOUIS NIEMIEC
Verified Customer
Bonita Springs, FL
2020 Hyundai Santa Fe
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/10/2021
verified customer Verified Customer
Category: Service
Loyal Hyundai Customer
I have had Hyundai cars for 14 years now. The cars are amazing. I just got a new Hyundai SantaFe earlier this year and just had my first service. I bought it at a different dealer than Tamiami but that dealership is just too far away for service so I decided to bring it in to Tamiami Hyundai... I made my appointment very easily, then brought it in. Personnel were fine, not super friendly or anything but not rude either. The area that you wait while your car is being worked on is very nice and has everything you would need. They said the service would take an hour and in reality they came in a little earlier than that. Everything was good, just the customer service piece of this puzzle could use some work...
Recommended
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
06/10/2021
Service Type: Maintenance
Category: Service
Loyal Hyundai Customer
I have had Hyundai cars for 14 years now. The cars are amazing. I just got a new Hyundai SantaFe earlier this year and just had my first service. I bought it at a different dealer than Tamiami but that dealership is just too far away for service so I decided to bring it in to Tamiami Hyundai... I made my appointment very easily, then brought it in. Personnel were fine, not super friendly or anything but not rude either. The area that you wait while your car is being worked on is very nice and has everything you would need. They said the service would take an hour and in reality they came in a little earlier than that. Everything was good, just the customer service piece of this puzzle could use some work...
Recommended
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 06/10/2021 12:13 PM

Thank you for taking the time to complete our review, I will be calling you to talk about your advisors performance shortly

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 335

Employees worked with
PN
PAUL LOUIS NIEMIEC
MK
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Mariska K.
Naples, FL
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/02/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Friendly, reliable
My door handle came loose and one of my lights was out, so I brought it to the service department and they took care of it for me. Everything was done in a timely manner and when my car was done they let me know which light it was and what was wrong with the door handle. Well recommend you guys to anyone that needs help with their car.
Recommended
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 06/02/2021 08:11 AM

Thank you for taking the time to complete our review

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 335

Employees worked with
PN
PAUL LOUIS NIEMIEC
RL
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Rudolf L.
Estero, FL
2020 Hyundai Santa Fe
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/01/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Avoid service
They are enthusiastic to sell you a car but when it comes to service, my experience was less than acceptable. This was the first service and received many emails saying it was time for service. In 6 months we had 1700 miles on the car and the service was for 7500. The service person questioned why I was there and it went downhill from there. We paid for the service contract or I would not go back. I like to feel appreciated for being a return customer.
Recommended
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 06/02/2021 08:06 AM

Thank you for taking the time to complete our review, I'll be calling you shortly to talk about your advisors performance

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 335

Employees worked with
PN
PAUL LOUIS NIEMIEC
GL
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George L.
Bonita Springs, FL
2012 Hyundai Sonata Hybrid
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/28/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Almost there
I'm sure your team is going to find the reason of this issue and solve it. You are a great dealer and you have the best backup company: Hyundai of America.
( my car was completely assembled in Korea), but that's OK. Service has been always. Excellent
Recommended
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 05/29/2021 03:51 AM

Thank you for taking the time to complete our review!

Employees worked with
PN
PAUL LOUIS NIEMIEC
YH
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Yvette H.
Naples, FL
2021 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/25/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Yvette H.
Ease of doing business, professional staff, great vehicle inventory.
Recommended
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 05/26/2021 05:01 AM

Thank you for taking the time to complete our review

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 335

Employees worked with
PN
PAUL LOUIS NIEMIEC
CG
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Craig G.
Naples, FL
2017 Hyundai Sonata
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
05/18/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Do better next time
I was surprised they didn’t wash my car first time it didn’t happen
Recommended
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 05/19/2021 08:29 AM

Thank you for taking the time to complete our review, I will be contacting you soon to talk about your advisors performance

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 333

Employees worked with
PN
PAUL LOUIS NIEMIEC
RB
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Roger B.
Naples, FL
2020 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/17/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Comfortable and accommodating
As pleasurable as a maintenance can be!
Recommended
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 05/18/2021 05:17 AM

Thank you for taking the time to complete our review

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 333

Employees worked with
PN
PAUL LOUIS NIEMIEC
FG
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Frances G.
Naples, FL
2020 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/16/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Warranty Repair
Paul was a man of his word. He said that the repair would be completed in an hour and a half so I stayed at the dealership. The repair was completed in just under 2 hours.
Recommended
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 05/17/2021 08:07 AM

Thank you for taking the time to complete our review

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 333

Employees worked with
PN
PAUL LOUIS NIEMIEC
MG
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Mary G.
Naples, FL
2018 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/14/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Excelente servicio
Excelente servicio
Recommended
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 05/17/2021 08:07 AM

Thank you for taking the time to complete our review

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 333

Employees worked with
PN
PAUL LOUIS NIEMIEC
PK
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Peter K.
Naples, FL
2020 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/11/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
A pleasant experience
It has always been a pleasure to bring my vehicles to Tamiami Hyundai for service. The staff is courteous and efficient. I found the service charges to be reasonable and affordable.
I would also like to commend my salesman, Todd, for his lease advice and attention in resolving several of my concerns.
Recommended
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 05/13/2021 12:31 PM

Thank you for taking the time to complete our review

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 333

Employees worked with
PN
PAUL LOUIS NIEMIEC
LA
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Lawrence A.
Naples, FL
2013 Hyundai Genesis Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/11/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Service
The customer service is very friendly and you don’t have to wait.
Recommended
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 05/13/2021 12:30 PM

Thank you for taking the time to complete our review

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 333

Employees worked with
PN
PAUL LOUIS NIEMIEC
EK
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Edmund K.
Naples, FL
2020 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/08/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
All is well
I have found my complete experience at this Dealership to be very satisfactory the worst thing is filling out all this paper work I find it unnecessary .
Recommended
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 05/10/2021 04:54 AM

Thank you for taking the time to complete our review

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 333

Employees worked with
PN
PAUL LOUIS NIEMIEC
MG
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Marilyn G.
Naples, FL
2015 Hyundai Equus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/07/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great people
Sales, service, parts people are outstanding.
Recommended
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 05/10/2021 04:53 AM

Thank you for taking the time to complete our review

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 333

Employees worked with
PN
PAUL LOUIS NIEMIEC
RL
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Raccetta L.
Estero, FL
2021 Hyundai Tucson
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/04/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
It was clean and sales people were very friendly and attentive
I had a. Pleasant experience at your facility
Recommended
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 05/05/2021 07:17 AM

Thank you for taking the time to complete our review

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 333

Employees worked with
PN
PAUL LOUIS NIEMIEC
BH
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Barry H.
Naples, FL
2014 Hyundai Equus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/02/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Exceptional Service
My service advisor, Paul Niemiec, is the best
I have ever had. Your service department
is really terrific.
Paul is so responsive, always. I enjoy coming
for service even when I need to wait. He is
knowledgeable and on the ball and your
service department is first class.
Recommended
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 05/03/2021 07:40 AM

Thank you for taking the time to complete our review

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 333

Employees worked with
PN
PAUL LOUIS NIEMIEC
WW
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Walter W.
Naples, FL
2021 Hyundai Palisade
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/30/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Service ok and efficient
Service ok. Did service recommended for that mileage with no thought as to whether it was really needed.
Recommended
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 05/01/2021 08:54 AM

Thank you for taking the time to complete our review! 

I will look into your visit and reach out to you soon

Employees worked with
PN
PAUL LOUIS NIEMIEC
DN
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Dan N.
Naples, FL
2017 Hyundai Santa Fe Sport
ReScore Review™
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/28/2021
verified customer Verified Customer
Category: Service
oil change for 2017 Santa fe
service department completed oil change .Paul was very helpful .Several times I called and wanted to pick up my card I left messages with office no ne returned my call .I then got a ride in to pick up my car and when I was walking in at 2:45 p m p m Paul was calling to tell me the card was finished .I booked the appointment a 15 days ahead of my appointment .drop off the car Sunday .I left my key and a taped note with instructions in drop box to call when done. None of that happened ,Very poor phone communications from support staff.
Not Recommended
Employees worked with
PN
PAUL LOUIS NIEMIEC
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